TRAINING MANUAL TV GUIDE ON SCREEN. Digital Display
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- Ethelbert Campbell
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1 TRAINING MANUAL TV GUIDE ON SCREEN Digital Display
2 TV Guide On Screen 2
3 Table of Contents Using This Manual 4 Trademarks 4 Section I Overview 5 What is TV Guide On Screen 5 Features of TVGOS 5 Delivery of TVGOS 5 TVGOS System Compatibility 6 Section II Setup 7 Connections 7 Antenna 7 Basic Cable TV 7 Cable TV with a Cable Box 8 Cable TV with a CableCARD 9 TVGOS Configuration 10 TVGOS Setup Wizard 10 What Happens Next 12 Downloading Program Listings 13 TVGOS Setup Flowchart 14 Section III Operation 15 Basic Operation 15 Shortcuts 17 Selecting Programs 18 Searching for Programs 20 Advanced Operations 21 Change Default Options 21 General Default Options 21 Record Default 21 Remind Defaults 22 Change System Settings 22 Change Channel Display 22 Recording Conflicts 23 Reminder Conflicts 24 DVR Operation 25 TimeShifting 25 One-Touch Recording 26 Scheduled Recording 26 Playback of Recordings 27 Section IV Diagnostics 29 Appendix I FAQ 32 Appendix II Glossary 40 TV Guide On Screen 3 Table of Contents
4 Copyright 2006 LG Electronics Alabama Inc. Using this Manual Not all functions are available or operate in the same manner on all LG Zenith Products. Consult the appropriate Owner s Manual for specific operations of each model. As newer models are developed, more features are included. Similarly, older models will not include as many features. TIPS indicate tips and hint for making tasks easier. NOTES indicate special notes and operating features to be aware of. There may be several terms used within this manual that are used interchangeably. These may include but, are not limited to: TVGOS, TV Guide On Screen, system, Guide ZIP code, postal code, ZIP/postal code TVGOS data, Guide data Trademarks Gemstar, TV Guide, the TV Guide logo, and TV Guide On Screen are registered trademarks of Gemstar TV Guide International, Inc. All other trademarks and logos are property of their respective owners. TV Guide On Screen 4
5 Overview What Is TV Guide On Screen TV Guide On Screen (TVGOS) is an interactive on-screen television programming guide integrated into select LG televisions. This system is available to customers with no monthly charge. The TCGOS software and program listings are provided by Gemstar TV Guide International, the creators of TV-Guide. While the program listings are provided by TV- Guide, all support on a consumer and service level is handled by LG Customer Service (for LG and Zenith branded products). NOTE: The TVGOS feature is available in English only. Features of TVGOS Eight Days of program listings for each local broadcast and/or cable channel* (up to 120) No Phone Line Needed Categorized program listings (movies, sports, children s, educational, news, variety, etc) Program descriptions One-touch Recording (OTR) One-touch favorite program scheduling Video Window (Picture In Guide PIG) Automatic clock setup Flexible channel listings Delivery of TVGOS Program Listings Program listings are acquired from the broadcast industry, then assembled and formatted by Gemstar TV Guide for the TVGOS system. The Guide Data is then distributed to Hosts throughout the United States and Canada to be injected into the Host station s broadcast signal to be decoded by the TV. The TVGOS data is encoded into the Vertical Blanking Interval (VBI) of the analog NTSC broadcast signal of the local Host station (typically ABC or PBS). The Host does not maintain the TVGOS data rather, they simply lease rack space to Gemstar. For this reason, the Host should not be contacted in regards to the TVGOS system. Unlike other data services carried in the VBI, such as Closed Captioning and XDS, the TVGOS data is transmitted in identical packets, four (4) times a day. While the times for TVGOS transmission are not constant throughout the country, nor published, they are typically in the early am, late morning, early evening, and late pm. Since the TV must be able to tune to a Host channel to download Section I 5 Overview
6 TVGOS data, the set must not be in use order to receive TVGOS downloads. The timing of the TVGOS data transmissions ensures that the data is available during periods when the TV is typically not being used. TVGOS System Compatibility The TVGOS system is compatible with Over-The-Air (OTA) TV reception, as well as, most Cable TV service providers. However, TVGOS is not compatible with Digital Satellite Systems (DSS) such as DirecTV or Dish Network. While the TVGOS supported website, lists several DirecTV and Dish Network satellite receivers that are compatible with the TVGOS system, it should be noted that this compatibility only applies to DVD Recorders that use the TVGOS system and not TVs. Once again, the TVGOS system for LG Zenith TVs is not compatible for downloads via DirecTV or Dish Network. * Not all available CATV channels will be included in the TVGOS listings. The TVGOS system can only support 120 channels. In cases where there are more available channels than the TVGOS capability, some channels will not be available for program listings. Gemstar TV Guide provides listings for the most popular channels based on viewership. Channels with lower viewership will not be included at the risk of removing channels with higher viewerships. Gemstar TV Guide will reevaluate channels and at times will remove and add channels to the list of available channels for any given market. Overview 6 Section I
7 Setup Connections Antenna If the only incoming TV signals are from an antenna, simply connect the antenna to the ANT IN input on the TV. In this case, it is critical that users are able to receive a clear NTSC signal from local ABC broadcasters (for most areas), or an alternate Host channel. For non-dvr [Digital Video Recorder] TV models, also connect the optional G-Link Wand [IR Blaster] to the G-LINK port on the TV. (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) Place the other end of the G-Link Wand in front of the IR Receiver of a Video Cassette Recorder [VCR]. The IR Receiver of a VCR is typically located on either the right or left side of the front display panel. Basic Cable TV (CATV) If the incoming TV signals are from a local cable TV service, simply connect the coaxcable from the wall to the CABLE input on the TV. An antenna may also be connected to the ANT IN input on the TV for local Over-The-Air [OTA] HDTV signals. In this case, it is critical that users do not delete the Host channel from their cable channel list (usually analog ABC). For non-dvr [Digital Video Recorder] TV models, also connect the optional G-Link Wand [IR Blaster] to the G-LINK port on the TV. (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) Place the other end of the G-Link Wand in front of the IR Receiver of a Video Cassette Recorder [VCR]. The IR Receiver of a VCR is typically located on either the right or left side of the front display panel. Section II 7 Connections
8 Cable TV Service with a Cable Box If the incoming TV signals are from a local cable TV service and require a decoder (Cable Box), connect the coax cable from the wall to the CABLE input on the Cable Box. Next, either a) connect the Ch3/4 output of the Cable Box to the CABLE input on the TV, or b) connect the Video Output (Composite Video) of the Cable Box to the VIDEO 1 input on the TV. NOTE: Even though the TV may have multiple Video Inputs, VIDEO 1 is the only input that is capable of receiving the necessary TVGOS data. Therefore, if users wish to use a Cable Box to provide HDTV signals on a higher rated input type (Component, DVI, HDMI, etc), then a cable splitter may be used and follow the instructions for Basic Cable. This will preserve the TVGOS functionality for most channels and allow other programming to be viewed on a secondary input. Connect the optional G-Link Wand [IR Blaster] to the G-LINK port on the TV. (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) Place the other end of the G-Link Wand in front of the IR Receiver of the Cable Box. The IR Receiver of a Cable Box is typically located on either the right or left side of the front display panel. NOTE: When using a Cable Box, the FLASHBACK button on the Remote Control will not operate. The FlashBack (or previous) function of the TV is disabled whenever the internal tuner of the TV is not used. An antenna may also be connected to the ANT IN input on the TV for local Over-The-Air [OTA] HDTV signals. Connections 8 Section II
9 For non-dvr [Digital Video Recorder] TV models, also connect the optional G-Link Wand [IR Blaster] to the G-LINK port on the TV. (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) Place the other end of the G-Link Wand in front of the IR Receiver of a Video Cassette Recorder [VCR]. The IR Receiver of a VCR is typically located on either the right or left side of the front display panel. Cable TV Service with a CableCARD If the incoming TV signals are from a local cable TV service and require a CableCARD, simply connect the coax-cable from the wall to the CABLE input on the TV. Insert the CableCARD, supplied by the cable service provider, into the CableCARD slot on the TV. An antenna may also be connected to the ANT IN input on the TV for local Over-The- Air [OTA] HDTV signals.. In this case, it is critical that users do not delete the Host channel from their cable channel list (usually analog ABC). For non-dvr [Digital Video Recorder] TV models, also connect the optional G-Link Wand [IR Blaster] to the G-LINK port on the TV. (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) Place the other end of the G-Link Wand in front of the IR Receiver of a Video Cassette Recorder [VCR]. The IR Receiver of a VCR is typically located on either the right or left side of the front display panel. Section II 9 Connections
10 TVGOS Configuration (Some models may have a TVGOS Demo Pin that must be removed from the G-LINK connector.) TVGOS Setup Wizard Quick Reference: Antenna Only Installations: Follow Steps 1-4, Basic Cable Installations: Follow Steps 1-5, Installations Requiring a Cable Box: Follow Steps 1-15 Installations Using a CableCARD : Follow Steps 1-5, Models with a Built-in DVR: Steps are not available. 1. a. When the TV is first turned on, the TVGOS Welcome Screen will appear. Press the ENTER button on the Remote Control to begin the setup process. or 1. b. Press the GUIDE button on the Remote Control to display the TVGOS Welcome Screen. Press the ENTER button on the Remote Control to begin the setup process. 2. Which country is your TV located in? Using the / buttons on the Remote Control, select either USA or CANADA and press ENTER. 3. Please enter the 5-digit ZIP code where your TV is located: or Please enter the 6-character postal code where your TV is located: Depending on the country previously selected, enter the 5 or 6 digit code. For ZIP code (USA), use the number buttons on the Remote Control to enter the local ZIP code. For postal code (Canada), use the / and / buttons on the Remote Control to select the correct alphanumeric character for the local postal code. NOTE: Newly assigned ZIP or postal codes may have not yet been added to the TVGOS system. In which case, entering an adjacent code may yield better results. 4. Do you have Cable Service on this TV? Use the / buttons on the Remote Control to select YES or NO and press the ENTER button. If NO is selected, the TVGOS system defaults to antenna and skips to Step Is a cable box connected to this TV? Use the / buttons on the Remote Control to select YES or NO and press the ENTER button. If NO is selected, the TVGOS system defaults to basic cable/cablecard and skips to Step Which channel is your TV tuned to when using your cable box? Use the / buttons on the Remote Control to select 02, 03, 04, or VIDEO 1 and Configuration 10 Section II
11 press the ENTER button. A diagram showing G-Link Wand configuration will be displayed, press the ENTER button on the Remote Control to proceed. 7. What brand of cable box is connected to this TV? Use the / buttons on the Remote Control to select correct brand of connected cable box and press the ENTER button. Instructions to manually tune the cable box to Ch02 will be displayed. Once the cable box has been manually tuned to Ch02, press the ENTER button on the TV Remote Control to continue. 8. Code testing in progress please do not press any keys on your TV, cable box, or remotes. Now testing code xxx (Xxxxx) No interaction is needed, or possible, with this screen. The TVGOS system will automatically proceed to Step Is your cable box now tuned to 09? Use the / buttons on the Remote Control to select YES, NO, or TEST THIS CODE AGAIN and press the ENTER button. If an error in the configuration, such as misalignment of G-Link Wand, was noticed, select TEST THIS CODE AGAIN to repeat Step 8. If NO is selected, the TVGOS system goes back to Step 8 and tests the next code in the TVGOS system database. 10. Is a VCR connected to this TV? Use the / buttons on the Remote Control to select YES or NO and press the ENTER button. A diagram showing G-Link Wand configuration will be displayed, press the ENTER button on the Remote Control to proceed. If NO is selected, the TVGOS system skips to Step 14. NOTE: This step is only available on non-dvr models. TV models with a built-in DVR will automatically skip to Step What brand of VCR is connected to this TV? Use the / buttons on the Remote Control to select correct brand of connected VCR and press the ENTER button. Instructions to manually tune the VCR to Ch02 and turn the VCR off will be displayed. Once the VCR has been manually tuned to Ch02 and turned off, press the ENTER button on the TV Remote Control to continue. 12. Code testing in progress please do not press any keys on your TV, VCR, or remotes. Now testing code xxx (Xxxxx) No interaction is needed, or possible, with this screen. The TVGOS system will automatically proceed to Step Is your VCR now tuned to Channel 09? Use the / buttons on the Remote Control to select YES, NO, or TEST THIS CODE AGAIN and press the ENTER button. If an error in the configuration, such as misalignment of G-Link Wand, was noticed, select TEST THIS CODE AGAIN to repeat Step12.. If NO is selected, the TVGOS system goes back to Step 8 and tests the next code in the TVGOS system database. 14. Are the above settings correct? A summary dialog will be displayed showing all of the previously selected settings. Use the / buttons on the Remote Control to select YES, end setup process or NO, repeat setup process and press the ENTER button. If NO is selected, the TVGOS system goes back to Step Setup Completed. Various Helpful Information will be displayed, including instructions to wait up to 24 hours for program listings to download and appear. NOTE: The Channel Scan function of the TV may need to be performed again after the TVGOS Setup in order to allow the TVGOS system to find Host stations. Section II 11 Configuration
12 What Happens Next Once the TVGOS configurations are set, the TVGOS system awaits the TV to be turned off (Stand-by Mode). (Some models only require that the analog tuner becomes available through an action such as the TV switched to an auxiliary input, instead of powering off.) At this point, the TVGOS system assumes control of the analog tuner and begins scanning for channels carrying the host stations signal. During this process, the TVGOS system reads available station ID information from each channel and assigns Ids to various channels in the TV s channel list. Once the TVGOS data is found within a Host station s signal, that channel is stored as the Host. As the TVGOS data is being received and processed, the TVGOS system attempts to find the ZIP or postal code entered during the setup process. If a match is found, the TVGOS system begins gathering channel lineup information associated with the zip code. If antenna was selected as the only signal source during the setup process, then the antenna based channel lineup is loaded into the TVGOS system memory and program listing collection begins. If cable was selected as a signal source during the setup process, then possible channel lineups from the TVGOS data are compared with the station ID information previously stored. If the stored station IDs match a possible channel lineup, then the matching lineup is stored into the TVGOS system memory and program listing collection begins. However, if a match is not found, or two or more lineups match the stored station IDs, then a Choosing Your Channel Lineup dialog is prepared and displayed the next time that the GUIDE button is pressed. When this dialog is displayed, users may select the lineup that matches the channel lineup provided by the servicing Cable TV Company. If no lineups match, then No Match should be selected, and the channel lineup can be manually specified by using the Channel Editor (see page 22). Program listing collection will not begin until after a lineup has been selected or assigned. TIP: In some cases, a matching ZIP or postal code may not be found. If the TV is located in a newly reassigned ZIP or postal code, enter the previous ZIP code for the area. If the previous ZIP code is not know, such as a user moving to the new ZIP code area, then enter an adjacent ZIP code or a ZIP code for an area slightly closer to the nearest metropolitan area. NOTE: Channel lineups for small, independent Cable TV Providers, such as those that only service particular neighborhoods or communities, may not be included in the TVGOS data. Due to the limited amount of bandwidth allowed for TVGOS data, all lineup are not possible. In this case, the lineup will have to be manually specified. NOTE: Because there is no way for the TVGOS system to determine the power status of a Cable Box, the TVGOS system does not include a function for powering on a Cable Box. When a Cable Box is connected, it must remain powered on at all times in order to receive TVGOS data. Also note that, when the initial scan of channels is performed by the TVGOS system to determine a Host channel, the Cable Box will cycle through channels. During this scan, the Cable Box must not be disturbed by a user. Configuration 12 Section II
13 Downloading Program Listings The TVGOS system can display 8 days of program listings for up to 120 channels. Due to the limited bandwidth available on the Host s signal, the complete 8 days of program listings may not always be available in a single download. Large metropolitan areas that contain multiple CATV Service Providers, a large number of available TV Channels, and a large number of ZIP codes, will consumer a large amount of the available bandwidth before the program listings are even included. For these reasons, the program listings are not transmitted in the TVGOS data in perfect chronological order. The first program listings to be included in the TVGOS data are for Day 1 (today), followed by Day 2 (tomorrow). The next program listings to be included are Day 8, not Day 3. Days 3 and 4 are next, followed by Day 7. Finally, Days 5 and 6 are included. [1, 2, 8, 3, 4, 7, 5, 6] While the entire 8 days of program listings may not be included in the TVGOS data transmission, Days 1, 2, and 8 are always included. This non-chronological method provides two important functions. First, with Days 1 and 2 always being transmitted, any program changes to a broadcaster s schedule are updated. (For example, if a sporting event s postseason series ends early, the originally scheduled games will be substituted with alternate programming.) Secondly, the complete 8-day program listings will always be stored in the TVGOS system memory. (The last day, Day 8, is always included in the download.) NOTE: If the amount of data required for a particular area is too large to allow all eight days of program listings to be included in the transmission, then during the initially days of use, some gaps will be seen in the program listings. (For example, program listing for Monday and Tuesday could be seen but, Wednesday and Thursday missing while, Friday is seen.) In this case, it will take up to 6 days to establish a full 8-day program guide. However, once established, the full eight days will always be loaded. TIP: If the GUIDE button is pressed before program listings have been loaded, No Listings will be displayed instead of actual program listings. If network logos are displayed, then the channel lineup has been established. This is an indication that the TVGOS system is ready to begin downloading program listing at the next TVGOS data transmission. Section II 13 Configuration
14 TV Guide On Screen (TVGOS) SetUp TV Guide On Screen (TVGOS) Welcome Screen Reminder Setup TVGOS now Country? USA Enter 5-digit Zip Code Canada Remind me to set up later Auto On Enabled Exit Don t remind me again Auto On Disabled Exit Enter 6-digit Postal Code Cable System Used? Yes No Cable Box Brand? Diagram for Connection Ch for Cable? Input to TV? Yes Cable Box Used? Select brand of Cable Box from List Connect G-Link Ch2 Ch3 Ch4 Select Cable or Video 1 (Video 2, 3, 4 etc cannot receive TVGOS signal) No Instructions for Preparation IR Code Tested IR Code Changed Channel Change to Ch9? No All codes for Brand used Yes Test Alternate Codes Configure Cable Box Again Skip this Step Next? Antenna Used? Internal HDD? No Yes Yes No Cable must be answered Yes in order to receive TVGOS 1 IR Code Tested Instructions for Preparation VCR Brand? Diagram for Connection Yes VCR Used? IR Code Changed Channel Change to Ch9? Yes Select brand of VCR from List Connect G-Link No No Configure VCR Again All codes for Brand used Next? Skip this Step Confirm Settings No Yes No Match Use Channel Editor Choose Line-Up Guide Button Select correct Channel Line-Up from listed possibilities Store Possible Line-Up Matches Store Channel Line-Up No No Zip Code Found? Networks Match Line-Up? Wait for Download Up to 24 hours 2 Store Channel Line-Up Set Clock Yes Store Guide Data Notes Guide Button Internal Process 1 Either Cable or Antenna must be answered Yes in order for TVGOS signals to be received 2 TVGOS download signals are provided 4 times a day and take up to 3 hours to complete In most cases, the TV must be turned OFF in order to receive TVGOS downloads. Configuration 14 Section II
15 Operation Basic Operation Pressing the GUIDE button will access the TVGOS system. This initial Guide Screen will show the program listings for approx. 9 channels and a run time of 1 ½ hours (only 1 hour will be displayed on a 4:3 aspect ration model). Pressing the / buttons will move through the list of channels. Pressing the / buttons will change Time Slots (a. ). When the Guide Screen is accessed, the current channel being view will be listed in the topmost space and displayed in the Video Window (a. ), followed by the normal list of channels. Clock/Current Time The time setting is established by the TVGOS system data. The only time that the clock will not be the same as the TVGOS data is if the Manual Clock setting is used in the TV menu. Once the first TVGOS download occurs, the clock will change to the TVGOS data setting. Service Bar Provides access to the TVGOS system services Current Service The indented item on the Service Bar indicates the current service being displayed. Video Window Displays TV video while the TVGOS screen is displayed. Listing Grid Displays the Time Slots, Channel List, and Program Listings. Channel List Displays network logos for the TV channels. When a logo is not available, the channel s call letters are displayed. Time Slots Displays 3, 30 minute time slots in 16:9 mode or 2 time slots in 4:3 mode. Record Icon Indicates that the program is scheduled for recording. Remind Icon Indicates that the program is scheduled for a reminder. Section III 15 Basic Operation
16 NOTE: As part of the agreement that Gemstar TV Guide has with the Host stations to include the TVGOS data in the broadcast signal, the Host channel receives top billing in the program list. Therefore, for reference purposes, you can determine the Host channel since it is the top most channel in the default program list. TIP: There is a padlock icon above the video window. When the padlock is unlocked, the video window will change to show the highlighted channel in the program listings. When the padlock is locked, the video window will show the current channel when the TVGOS system was accessed and not change with movement through the program listings. This option is found by; highlighting Listings on the Service Bar, then press the MENU button. Under the Listing Options menu, use the / buttons to select the video option. Use the / buttons to select either locked or unlocked. After making your selection, move to done and press the ENTER button to save your settings. The program listings are color-coded, based on program type. Movies Purple Sports Green Children s Blue Educational Teal News Teal Variety Teal Series Teal HDTV Teal To view more channels of program listings than what are initially displayed, begin pressing the button. Once the bottom displayed listing is highlighted, additional presses of the button will add additional channels to the displayed list. Use the / buttons to navigate through the entire Channel List. Pressing the Ch. UP / Ch. DOWN buttons will advance entire pages of Channel Listings at a time. To advance farther along the Time Slots than what is initially displayed, each press of the button will display another 30 minutes Time Slot. Likewise, the button will move in 30 minute increments backwards, until the current Time Slot is reached. Holding either / button will quicken the movement of Time Slots. Pressing the / buttons will advance 24 hours of Time Slots. Basic Operation 16 Section III
17 Network Logo Indicates the network affiliation of the selected channel. Program Name Indicates the name of the selected program. Channel Information Provides detailed information for the selected channel. New, first-run episode Indicates that the selected program is a new airing and not a re-run., Parental Control Rating Indicates the Parental Control Rating for the selected program. For more information on the Parental Control Rating, visit Program Timeline Indicates the time that the selected program began, the progress of the program, and the time it is scheduled to end. Episode Name Indicates the name of the particular episode selected. Program Classification Type Indicates the type of program selected. Program Description Provides a detailed description of the selected program, if available. TIP: By default, the Info Bar will be displayed for the selected listing. Pressing the INFO button will display a more detailed description of the program, if available, in an expanded Info Bar. Pressing the INFO button while the Expanded Info Bar is displayed, will collapse the Info Bar and allow more program listings to be displayed. Shortcuts The TVGOS system has built in Shortcuts for easy navigation. While the Guide is displayed, simply enter a number. This will open the Shortcuts menu. The number entered will display in a dialog box with actions to be selected. go to channel will display the entered channel number in the program listings, serving as a jump-to-channel option hours ahead will move the program listing display to a Time Slot the entered number of hours ahead of the current Time Slot hours back will move the program listing display to a Time Slot the entered number of hours previous of the current Time Slot NOTE: The TVGOS system will never display Time Slots that are for a time that is earlier than the current clock setting. If a earlier Time Slot is requested, the current Time Slot will be displayed. Section III 17 Basic Operation
18 Selecting Programs The main interactive aspect of the TVGOS system is the ability to directly access programs. When a program listing is highlighted and the ENTER button is pressed, one of two actions are taken. 1) If the selected program is in the current Time Slot (currently being broadcasted), then the TV will go to the selected channel. 2) If the selected program is in a future Time Slot (not yet broadcasted), then an Episode Options menu will appear. Within the Episode Options menu, there are several actions that can be taken. The go to Service Bar option will return to the program listings. The tune to channel option will change the TV to the selected channel. The set recording option will set the TVGOS system to record the program, either via a connected VCR (non-dvr models) or onto the built-in hard disk drive (DVR models). The set reminder option will set the TVGOS system to automatically tune to the correct channel at the scheduled time of the program. Note that the recording and reminder features operate in the same manner, with the recording option adding a record command. To set a Reminder: 1. Highlight a future program listing and press ENTER. 2. Use the / buttons to highlight set reminder and press ENTER. 3. Use the / buttons to highlight the desired options: Frequency Select once, regularly, weekly, or off Power on TV Select yes or no Auto tune TV Select yes or no When Select 1-15 minutes early, 30 seconds early, On time, 30 seconds late, or 1-15 minutes late 4. Use the / buttons to highlight schedule reminder and press ENTER. TIP: The off option for frequency of reminders is used when a reoccurring reminder is active and you will to temporarily disable the reminder without deleting it. To set a Recording: 1. Highlight a future program listing and press ENTER. 2. Use the / buttons to highlight set recording and press ENTER. 3. Use the / buttons to highlight the desired options: Basic Operation 18 Section III
19 Frequency Select once, regularly, weekly, or off Start Select 1-5, 10, 15, 30, 45, 60, 90,or 120 minutes early, On time, or 1-5, 10, 15, 30, 45, 60, 90, or 120 minutes late End - Select 1-5, 10, 15, 30, 45, 60, 90,or 120 minutes early, On time, or 1-5, 10, 15, 30, 45, 60, 90, or 120 minutes late Recorder This option is not selectable. DVR models are preset to HDD and non-dvr models are preset to VCR. Quality Select basic, medium, or best (This option is only available on DVR models) 4. Use the / buttons to highlight schedule recording and press ENTER. NOTE: On non-dvr models, if a VCR is not specified during the TVGOS Setup process, an error message will appear, allowing a VCR to be setup in order to set a recording. NOTE: The frequency options are once, regularly, weekly, and off. The chart below details these options. For example, for a program to be recorded with the regularly option, the program name must match for the channel number and time slot. Searching for Programs Section III 19 Basic Operation
20 The Search feature will sort all program listing by category. Movies, Sports, Children, Educational, News, Variety, Series, and HDTV are all predefined search criteria for program listings. In addition, some programs may be listed in multiple categories. The Alphabetical options will sort all program listings alphabetically. Note that program titles that begin with The will be listed under the first letter of the second word, for example The Adventures of Marco Polo will be listed under A not T. The Keyword option allows users to enter a key word to search for. Only program listing titles are searched. Therefore, if an actor s name is entered as a keyword, then only listings with the name in the title will be displayed, even if there are listings that include the name within the description. To use the Search Categories feature: 1. Press the GUIDE button. 2. Use the button or the Ch. UP button to access the Service Bar. 3. Use the / buttons to highlight SEARCH 4. Press either the ENTER button or the button to select the Search function. 5. Use the / buttons to highlight the desired Search category. 6. Press either the ENTER button or the button to enter the sub-category area. 7. Use the / / / buttons to highlight the desired sub-category and press ENTER. To use the Search Keyword feature: 1. Press the GUIDE button. 2. Use the button or the Ch. UP button to access the Service Bar. 3. Use the / buttons to highlight SEARCH 4. Press either the ENTER button or the button to select the Search function. 5. Use the / buttons to highlight KEYWORD and press ENTER. 6. Use the / buttons to highlight new search and press ENTER. 7. By default, All categories is selected. This will produce more results, while selecting a category to search in will narrow the results. Press ENTER to begin entering a keyword. 8. Use the / / / buttons to select characters to build a keyword to search for. When finished, select DONE. 9. The TVGOS system will begin searching for listing titles that include the keyword specified and display the results. The results of the search will include listing titles, highlight a listing title and press ENTER to display the show s day & time. The resulting listing can be handled in the same manner as typical program listings. NOTE: Keyword searches are saved in the TVGOS system and can be re-accessed at any time. There is no need to re-enter search criteria. Basic Operation 20 Section III
21 Advanced Operation Several options, settings, and actions of the TVGOS system go beyond the scope of basic operation. Change Default Options The default options are accessed by selecting SETUP on the Service Bar. Change default options is the bottom selection. General default options i box size Select last used, no, small, or large. The i box is the information box that is displayed when the INFO button is pressed. Selecting the no option will disable the i box until the user presses the INFO button. Any other selection will display program details automatically for the highlighted listing. box cycle Select all, no only, small only, large only, no & small, no & large, or small & large. The box cycle describes the changes in the size of the i box each time the INFO button is pressed. auto guide Select off or on. Selecting on will allow the TVGOS system to be displayed automatically when the TV is powered on. Selecting off will cause the TVGOS system to only be displayed when the GUIDE button is pressed. Record defaults start Select 1-5, 10, 15, 30, 45, 60, 90,or 120 minutes early, On time, or 1-5, 10, 15, 30, 45, 60, 90, or 120 minutes late. This setting will become the default setting for all recording to be set, the setting can be changed when setting a recording. end Select 1-5, 10, 15, 30, 45, 60, 90,or 120 minutes early, On time, or 1-5, 10, 15, 30, 45, 60, 90, or 120 minutes late. This setting will become the default setting for all recording to be set, the setting can be changed when setting a recording. recorder This option is not selectable. DVR models are preset to HDD and non-dvr models are preset to VCR. quality Select basic, medium, or best (This option is only available on DVR models) Section III 21 Advanced Operation
22 Remind defaults power on TV Select yes, or no. This setting will become the default setting for all reminders to be set, the setting can be changed when setting a reminder. auto tune TV Select yes, or no. This setting will become the default setting for all recording to be set, the setting can be changed when setting a recording. when Select 1-15 minutes early, 30 seconds early, On time, 30 seconds late, or 1-15 minutes late. This setting will become the default setting for all recording to be set, the setting can be changed when setting a recording. Change System Settings If any changes are needed to the TVGOS setup, the Change system settings option under the SETUP tab of the Service Bar, may be used to repeat the Setup Process or change Channel lineups. Actions that would require a change to the system settings include; the user moving to another zip code, a change in or addition of cable TV service providers, addition or removal of a Cable Box, addition or removal of a VCR (non-dvr models), or incorrect channel lineup. Change Channel Display The channels that have program listings provided for in the listing grid can be altered, as can the order in which they are displayed. Channels can be added to or removed from the listing grid or rearranged by using the Change channel display option under the SETUP tab of the Service Bar. To Change Channel Display Options: 1. Enter the Change channel display option 2. Use the / buttons to highlight the channel to change and press ENTER. 3. To include or remove from the program listings, select either on or off in the channel option. 1, 2 4. To change the channel number for the selection, enter the correct channel number in the tune channel option To change the display position (where it appears in the list), change the position option. Advanced Operation 22 Section III
23 NOTE 1: While there may be hundreds of channels that are available for program listings, only 120 may be active. Removing a channel from the listing grid does not remove the channel from the TV s Channel Map. Therefore, the channel will still be active and tuned to when scanning or surfing through channels outside of the Guide mode. NOTE 2: In cases where there are both NTSC (analog) and ATSC (digital) for broadcast stations, it is tempting to remove the NTSC version from the listing grid and leave only the ATSC version. This action can have undesired effects, since the TVGOS could lose the Host channel. Sine the TVGOS data is only transmitted in the NTSC signal, the Host channel is an analog broadcast. We suggest that if a user wishes to remove the NTSC version of a possible Host channel, they instead move the channel to the bottom of the listing grid. This will result in the analog listing not normally seen but, the TVGOS data transmission will not be interrupted. NOTE 3: When the TV is connected to Basic Cable TV (without a Cable Box or CableCARD), the QAM Tuner of the TV may receive some un-scrambled digital cable channels. These channels will not be listed by their virtual channel number assignment (for example, 512) but, will be on their actual cable channel (such as 118-4). However, if a program listing for the channel is available in the TVGOS system, the channel will initially be assigned to the virtual channel number (channel number that would be displayed with a Cable Box or with a CableCARD). In order to include these channels in the listings grid, the actual channel number will need to be reassigned to the listing. Recording Conflicts Recording conflicts will occur when two or more programs are scheduled to be recorded at the same time. Once a program has been scheduled for a recording and a second program is set, a RECORDING CONFLICT! dialog will be displayed. By default, the newest scheduled recording will override the older setting. A recording conflict will also occur when a program is scheduled for recording in the same time slot that another program is set for a reminder. However, the conflict will only be triggered it both events are set to occur at the same time. For example, if the reminder is set to begin 1 minute early, and the recording is scheduled for one minute early, then the error is triggered. If the reminder is set to begin 1 minute early, and the recording is scheduled for on time, then the TVGOS system will tune to the channel for the reminder, then after one minute tune to the channel for the recording. Section III 23 Advanced Operation
24 Reminder Conflicts Reminder conflicts operate in the same fashion as recording conflicts, and by default, the newer reminder will override the older setting. However, reminder conflicts are handled in two different methods. 1. If reminders are set for the TVGOS system to automatically change the TV channel to the reminded program, then a REMINDER CONFLICT! dialog will appear when the second reminder is set. 2. If the reminders are not set for auto-tuning, then a selection dialog is displayed when the time for the reminders is reached. Advanced Operation 24 Section III
25 DVR Operation DVR operations apply to models with built-in Digital Video Recorders, such as the 60PY2DR, 50PY2DR, and 50PX4DR, as well as future models. These DVR models have the added ability to record television programming without the need for an external recording device. Signals from the RF Inputs (Antenna or Cable), Composite Video or IEEE-1394 inputs can be stored onto the internal Hard Disc Drive (HDD) and viewed at a later time. The DVR abilities can operate in multiple operations: TimeShifting One-Touch Recording Scheduled Recording Playback TIP: Any other DVR functions not associated with the TVGOS system are covered in the Owner s Manual of the TV. Before any discussion of DVR operations can begin, a few key points must be established. 1. DVR mode is only available for the RF Inputs, Composite Video Inputs, and IEEE Inputs (if equipped). Component Video, HDMI/DVI, etc.(hdtv Inputs), are no valid inputs for DVR functions. 2. Copy-Protected programming cannot be recorded. 3. The maximum number of recorded programs is Recordings must be longer than 10 seconds. 5. Variable Bit-Rate Compression is used to store programs onto the HDD; therefore available recording times are only an approximation. 6. The TVGOS system is not capable of VCR operation in DVR model TVS. NOTE 1: A large number of recorded programs will create a longer time to initialize the HDD whenever the TV it turned on. This must be considered when setting the Start Time for a scheduled recording. An extended early Start Time may need to be established in order to provide the TV s operating system an opportunity to initialize the HDD before program recording can begin. Also, archiving recorded programs to a D-VHS VCR, or deleting them, will provide more efficient system operation. TimeShifting The TimeShifting abilities are not directly associated with the TVGOS system but merits discussion. The DVR model TVs have the ability to constantly record whatever channel is being currently viewed. Users then have the ability to pause and rewind the program they are watching. The TimeShift feature can store about 1 continuous hour of programming onto the HDD (actual time may vary depending upon model and compression) consuming up to 10GB of space. This buffered programming leads directly into the One-Touch Recording feature. Section III 25 DVR Operation
26 One-Touch Recording (OTR) One-touch Recording (OTR) requires only a simple press of the RECORD button on the Remote Control to begin recording. While viewing normal TV programming (not in TVGOS mode), press the RECORD button on the Remote Control to access OTR. At this point, the TV will automatically begin recording the channel (or input) being viewed, while displaying an option window. Pressing the / buttons will cycle through recording duration options. The recording duration can be changed in 30 minute increments, up to 3 hours. Another option for duration is Program. This setting will use the data provided by the TVGOS system to automatically determine the ending time of the current program and stop recording at this time. TIP: The OTR function begins recording at the moment the RECORD button is pressed. However, if the TV program has already begun, the entire program can still be recorded (provided the TimeShift feature is active). Simply use the button on the Remote Control to rewind to the beginning of the program. Once at the beginning of the program, or other point you wish to start the recording from, press the RECORD button and set the duration to Program. These actions will transfer the previous portions of the program stored in the TimeShift buffer to the beginning of the recorded program. Scheduled Recording Actual Scheduled Recording function has already been discussed (see page 19). On a DVR model TV, the TVGOS system sends a command signal to initialize the DVR portion of the TV to begin recording, instead of VCR commands via the G-Link Wand. NOTE: Program Information data for the recorded program will automatically be listed as the Title of the recording. Please note that, if a recording begins before a previous TV program has ended, the preceding program information will be displayed as the recording title. The recording title may be edited by following the instructions in the Owner s Manual of the TV. TIP: While displaying the program listings in the TVGOS system, a simple press of the RECORD button will automatically set a recording for the highlighted program listing. Subsequent presses of the RECORD button will cycle through the record frequency options available in the set recording function. Presses of the RECORD button on a highlighted program listing: 1. Record Once 2. Record Regularly 3. Record Weekly 4. Remove Record Setting DVR Operation 26 Section III
27 Playback of Recordings Recorded TV programs stored on the HDD are accessed through the HOME Menu of the TV, or directly by pressing the REC LIST button on the Remote Control. Recorded TV List Navigation Bar Available HDD Space Folder List Program Name Date Program was Recorded Duration of Recording Indicates a newly recorded program Selected Item Thumbnail of Recording Section III 27 DVR Operation
28 Use the / / / buttons to navigate within the Folder List ( ) and the Recorded TV List ( ) to locate a desired program. Once a program is highlighted, the Thumbnail Window ( ) of the selected program will provide a preview of the recorded program. Upon pressing the ENTER button a popup menu will appear providing options for the selected program. The actions available for a recorded program include: Play Begins playback of the selected/marked recording. Mark All Marks all of the recorded programs to be included by an action. Unmark All Changes all recorded programs to the unmarked status. Move Moves the selected/marked recording to another folder. Delete Deletes the selected/marked recording. DVHS Out Archives the selected/marked program to a connected D- VHS VCR. Rename Edits the selected program s title. Cancel Closes the popup menu. During playback of a recorded program, all typical playback functions normally associated with VHS or DVD playback, such as Pause, FastForward, and Rewind, are available. Please note that Frame Advancement (Frame by Frame playback while in Pause mode) will have a slightly different effect on a DVR TV than normally experienced on a DVD Player. While users are accustomed to advancing one frame at a time on a constant bit-rate DVD movie, DVR TV s use a variable bit-rate compression method. Therefore, once playback is paused, the system must read the next 15 frames in order to determine the bit-rate being used. As a result, if the frame of video that is displayed when the PAUSE button is pressed is considered Frame 1, the second press of the PAUSE button will advance to Frame 2, then the third press of the PAUSE button will display Frame 17. Each subsequent press of the PAUSE button will display consecutive frames after the initial 15 frame skip. DVR Operation 28 Section III
29 Diagnostics If program listings have not been received after the initial setup process, there are two diagnostic avenues to take. If the TVGOS system does not display program listings but, does display the Channel List, then all settings are correct and the system has simply not received a full download yet. If the TVGOS system does not display program listings or a channel list after 24 hours, then there may have been incorrect system settings selected during the setup process. System Settings 1. Confirm the input source is correct. If the TVGOS system is told there is an antenna connected, then the TVGOS system will attempt to access a local OTA Host channel, even if not antenna is actually connected. 2. Confirm the ZIP/postal code is correct. (If the Zip Code is new, input an adjacent or previous Zip code.) 3. Confirm the Cable Box (if used) selection and IR codes are correct. Also note, that when using a Cable Box, the Cable Box must remain powered ON in order to TVGOS downloads to take place. The other main possibility for missing program listings, other than system settings, is incoming signal problems. Confirm a good, strong reception of all local NTSC network broadcasters, especially ABC, is possible. If the incoming signal is weak, the data transmission for TVGOS may be compromised. The simplest test is to tune the TV to the local ABC station (NTSC, not ATSC digital). Confirm that a strong audio and video signal is present (No snow in the picture or static in the audio). Once a strong video signal is established, press the CC button on the Remote Control to display Closed Captions. Since the Closed Captions are transmitted in the same VBI portion of the signal as the TVGOS data, the Closed Captions performance is a good indicator of adequate signal strength for TVGOS transmission success. If the Closed Captions are not correct, such as containing gibberish, then the incoming signal is not strong enough for TVGOS data transmission. Adjust the incoming signal (antenna placement, Cable TV cable ends, etc) until all of the above criteria have been met. Also note, as mentioned previously in this manual, the local Host channel must not be removed from the TV s Channel List. When a customer is capable of receiving both ATSC and NTSC broadcasts of local networks they are often tempted to delete the NTSC channel. This channel, however, is necessary for TVGOS downloads. The TVGOS System has a diagnostics screen that is accessible via the Remote Control. 1. Press the GUIDE button to enter the TVGOS system. 2. Use the / / / buttons to highlight SETUP in the Service Bar. 3. Use the button to highlight Change system settings. 4. Enter Section IV 29 Diagnostics
30 Two screens in this diagnostic mode are of value on this level. The first screen displayed is the System Info screen. This screen will display such information as; software versions, data string identification, and settings. While this screen has no adjustments or controls, it provides details that are helpful when passed on in an error report. Original version of TVGOS Current operating version of TVGOS Upcoming TVGOS update version Data string identification Input the TVGOS is set to look for the Host station and data Connected VCR manufacturer and IR code being used (DVR models will display recordable host ) The second screen of importance is the Section Reception Slicing screen. Use the / buttons to scroll through the available options until Section Reception Slicing is displayed. The data of importance on this screen is the series of numbers for TypeB and TypeC. These data figures represent TVGOS data collection from Host Channels. If there is no data for either TypeB or TypeC, and at least 24 hours have passed since the initial setup process, then the TVGOS system is not receiving and data. This indicates either a problem in the incoming signal, TVGOS settings, or the internal TVGOS circuitry of the TV. If there is data for either TypeB or TypeC, then TVGOS data has been received. If there have never been program listings displayed, the incoming signal strength may be too low to sustain complete data acquisition. If there have been previous program listings displayed and missing listings is a new occurrence there has either been a change in the incoming signal or, there may be problems at the Host Channel. Diagnostics 30 Section IV
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