When replying please quote Reference : EUR/NAT TEC (RAN/SUL) 15 June 2015

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1 INTERNATIONAL CIVIL AVIATION ORGANIZATION European and North Atlantic Office ORGANIZACIÓN DE AVIACIÓN CIVIL INTERNACIONAL Oficina Europa y Atlántico Norte ORGANISATION DE L'AVIATION CIVILE INTERNATIONALE Bureau Europe et Atlantique Nord МЕЖДУНАРОДНАЯ ОРГАНИЗАЦИЯ ГРАЖДАНСКОЙ АВИАЦИИ Европейское/Североатлантическое бюро When replying please quote Reference : EUR/NAT TEC (RAN/SUL) 15 June 2015 Subject : ICAO Operational Safety Workshops: - Cabin Crew Competency-based Training - Aeroplane Upset Prevention and Recovery Training (UPRT) (Istanbul, Turkey, 3-5 August 2015) Action required: 3 bis villa Emile Bergerat, Neuilly-sur-Seine Cedex, France register your participants by 6 July I wish to invite your Administration to participate in two ICAO Operational Safety Workshops: a two-day workshop on Cabin Crew Competency-based Training, on 3-4 August 2015 and a oneday workshop on the Aeroplane Upset Prevention and Recovery Training (UPRT), on 5 August The workshops will be hosted by the Directorate General of Civil Aviation of Turkey and Turkish Airlines and conducted at the WOW Istanbul Hotels & Convention Centre, located at: Yeşilköy Mahallesi Atatürk Cad No: Bakırköy, Istanbul, Turkey. 2. The purpose of the Cabin Crew Competency-based Training workshop is to provide participants with information on the ICAO provisions relevant to cabin safety and security contained in the ICAO Annexes along with cabin crew competency-based training concepts and associated guidance material. This event is focused on cabin safety inspectors, cabin safety specialists, airline cabin crew training managers, and representatives from training organizations involved in cabin crew training. The UPRT workshop has the objective to outline the implications of new UPRT requirements for regulators, airlines and training organizations and to facilitate their implementation. The new requirements on UPRT for aeroplane pilots will be addressed as a way to improve safety. This event is focused on flight safety and operations specialists, airline flight crew training managers, and representatives from training organizations involved in flight crew training. 3. Please note that both workshops are focused on specific audiences; therefore, I would highly appreciate that the designation of each delegate has the prerequisites previously described. All presentations shall be published as they become available on the ICAO EUR/NAT website: (page 2 under SAFE Safety Workshops and Seminars). Please also note that, taking into consideration the availability of presentations in electronic format, no hard copies will be distributed during the event. / Distribution: ICAO EUR/NAT States of accreditation and IOs Tel.: National National icaoeurnat@paris.icao.int Fax: International International Web:

2 SL ICAO EUR/NAT TEC (MEA/SUL) Page 2 / 4. The schedules for the workshops are presented at Attachments A and B. You are kindly requested to complete the Registration Form at Attachment C for each participant at your earliest convenience but in any case not later than 6 July Completed Registration forms must be sent for the attention of the Regional Officer, Safety, ICAO Europe and North Atlantic, to the address icaoeurnat@paris.icao.int copy lsuleymanova@paris.icao.int. In view of conference facilities restrictions please note that registration is on first come first served basis. Nominated participants are requested to take care of their hotel accommodation and, if required, visa issues directly. Yours sincerely, Luis Fonseca de Almeida ICAO Regional Director Europe and North Atlantic Enclosures: Attachment A- Cabin crew competency-based training workshop agenda Attachment B- Upset prevention and recovery training (UPRT) workshop agenda Attachment C - Registration form

3 SL ICAO EUR/NAT TEC (MEA/SUL) Page 3 ATTACHMENT A CABIN CREW COMPETENCY-BASED TRAINING WORKSHOP AGENDA Day 1 08:30-08:45 Session 1 Introduction to Workshop 08:45-09:30 Session 2 ICAO SARPs related to Cabin Safety 09:30-10:00 Session 3 ICAO Cabin Crew Safety Training Manual (Doc 10002) 10:00-10:30 Coffee Break 10:30-11:15 Session 4 Introduction to Competency-based Training & Assessment Concepts 11:15-12:00 Session 5 ICAO Cabin Crew Competency Framework 12:00-13:00 Lunch 13:00-14:30 Session 6 Transitioning from Traditional to Competency-based Training 14:30-16:00 Practical Exercise #1 Developing a scenario for competency-based training 16:00-16:15 Coffee Break 16:15-17:00 Practical Exercise #1 Presentations and Group Debriefing

4 SL ICAO EUR/NAT TEC (MEA/SUL) Page 4 Day 2 08:30-09:00 Session 7 Human Performance Training & Skills Development 09:00-10:00 Session 8 Management Aspects of the Training Programme 10:00-10:30 Coffee Break 10:30-11:00 Session 9 Training Facilities and Devices 11:00-11:45 Session 10 Transitioning from Traditional to Competency-based Assessments 11:45-12:15 Session 11 Oversight of the Competency-based Training Programmes 12:15-13:15 Lunch 13:15-14:45 Practical Exercise #2 Developing competency-based assessments 14:45-15:15 Coffee Break 15:15-16:15 Practical Exercise #2 Presentations and Group Debriefing 16:15-16:30 Workshop Closure (Final Q&A, Evaluation by participants, Closing Remarks)

5 SL ICAO EUR/NAT TEC (MEA/SUL) Page 5 ATTACHMENT B UPSET PREVENTION AND RECOVERY TRAINING (UPRT) WORKSHOP AGENDA SESSION 1: WHAT THE UPRT PROVISIONS SAY AND WHY 09: Why do we need UPRT SARPs? How did we proceed? What do the ICAO provisions say? What are the big changes? What are the implications? What guidance is out there? Example of implementation Coffee Break SESSION 2: UPRT IN FSTDS AND AEROPLANES Considerations for airlines o Safety management Training platforms and mediums o Pros and cons o Avoiding negative training o Training scenarios Human technical resources o Who should train and who should test? o Instructor qualifications Lunch SESSION 3: IMPLEMENTING UPRT IN AN AIRLINE Planning Implementation Identifying Training Priorities Academic Training Essentials Practical Training for Current Pilots and Licensing Integrating UPRT into Existing Training Programmes Training Instructors Training Delivery FSTD Requirements Evaluation Coffee Break SESSION 4: PLANNING REGIONAL UPRT IMPLEMENTATION Group work o GAP analysis to identify assistance and resources needed

6 SL ICAO EUR/NAT TEC (MEA/SUL) Page 6 ATTACHMENT C REGISTRATION FORM 1. FULL NAME 2. POSITION 3. ORGANIZATION 4. STATE 5. TELEPHONE NUMBER 6. ADDRESS 7 I WILL ATTEND (PLEASE MARK BOX) Cabin Crew Competency-based Training workshop (3-4 August 2015) Aeroplane Upset Prevention and Recovery Training (UPRT) workshop (5 August 2015) Both workshops Please this form to: icaoeurnat@paris.icao.int copy lsuleymanova@paris.icao.int

INTERNATIONAL CIVIL AVIATION ORGANIZATION EUROPEAN AND NORTH ATLANTIC (EUR/NAT) OFFICE

INTERNATIONAL CIVIL AVIATION ORGANIZATION EUROPEAN AND NORTH ATLANTIC (EUR/NAT) OFFICE ICAO-SINGAPORE AVIATION ACADEMY DGCA COURSE (Istanbul, from 05 to 06 May 2016) INFORMATION BULLETIN 1. Venue of the