How To Pay Bills Online

Transcription

1 How To Pay Bills Online 1. Instructions 1.1 Login Login to the CIBC FirstCaribbean International Bank Internet banking web site. Enter you User ID (normally your card number) Check Remember Me (Optional) Enter you Password Click Submit The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license

2 Read the last Unsuccessful and Successful login dates and Times along with any other notices Please report any irregularities immediately. Click continue when ready. 1.2 Register a Payment Recipient Company (Biller) In this document Bill Payment Recipient Companies will be referred to as Billers. Under Bill Payments click the Register a Bill option. Page 1

3 Select the company you want to pay from the drop down list Page 2

4 Fill in the information required. This will be different for each company. Click Submit Registration Details Page 3

5 If changes need to be made click Change Review and Click Confirm Registration Page 4

6 After the request has been submitted some Companies verify each request before a payment can be made. Payments can only be made when the biller is marked with a status of Registered. Page 5

7 1.3 Pay a bill There are two types of bill in internet banking Standard Bills and Presented Bills Standard Bill Payment After registration of the Biller click the Pay Bills from the Bill Payments Option. Page 6

8 Click the Pay Bill Only option from the menu list. Page 7

9 Select a Biller from the drop down list. Enter the amount to be paid Select the account to be used Click Pay Bill Confirm bill payment by clicking Confirm Bill Payment Details Or change information by clicking Change After conformation please check the status of the payment. Initially the status should read Your request has been accepted or Success. Please note: The Transaction ID number is the unique number for this transaction and any customer queries about a payment will require this number. Page 8

10 1.3.2 Presented Bill Payment Some companies present bills to customers, these bills are referred to as Presented Bill Payments. After registration of the Biller click the Pay Bills from the Bill Payments Option. Page 9

11 Click View Bill Balances & Pay Bills Page 10

12 Hover over the Company name for more information about the Biller. Click Pay to pay the bill with the amount specified in the presented bill. Select an account to use and click Pay again After conformation please check the status of the payment. Initially the status should read Your request has been accepted or Success. Please note: The Transaction ID number is the unique number for this transaction and any customer queries about a payment will require this number. Page 11

13 1.4 Checking Bill Status In order to check the status of a bill click the Bill Payment History option of the Bill Payments list Select the registered biller from the Bill Payment Company dropdown list Specify a transaction date range (optional) Select transaction Status (optional) Click View History Page 12

14 The history and status of bill payment transactions that you have made for a company will be displayed. Page 13