Virtual Private Network (VPN) 3.2 Training Programs. Catalog of Course Descriptions

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1 Virtual Private Network (VPN) 3.2 Training Programs Catalog of Course Descriptions

2 Page 2 Catalog of Course Descriptions INTRODUCTION...3 VPN 3.2 OVERVIEW...4 TELECOM SERVER PLATFORM (TSP) 5 OVERVIEW...6 TELECOM SERVER PLATFORM (TSP) 5 OPERATION AND MAINTENANCE...8 INTELLIGENT NETWORK SERVER (INS) 3.0 OPERATION...12 VPN 3.2 ADM OPERATION & MAINTENANCE...14 Commercial in Confidence

3 Page 3 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. Service delivery is supported using various delivery methods including: Icon Delivery Method Instructor Led Training (ILT) Seminar (SEM) Workshop (WS) Virtual Classroom Training (VCT) Web Based Learning/eLearning (WBL) Structured Knowledge Transfer (SKT) Delivery Enablers Remote Training Lab (RTL) Commercial in Confidence

4 Page 4 Error! Unknown document property name. Error! Unknown document property name. Error! Unknown document property name. Description This course offers operators a detailed introduction to Ericsson Virtual Private Network (VPN) 3.2. It focuses on the network overview of VPN and the benefits associated with VPN 3.2. This course offers the operator a complete overview of VPN, as well as the different service entities and different features of VPN 3.2 functionality, including Online Charging detailing how VPN 3.2 and Charging System 4.0 interact. Learning objectives On completion of this course the participants will be able to: 1 Examine the VPN network overview 1.1 Describe the VPN 3.2 service 1.2 Outline the different Connection, Access and Termination Types 1.3 Explain VPN s Private Numbering Plan and basic features 2 Explain the various call types and Service Entities within VPN 2.1 Understand the Call Type Feature and the different call types 2.2 Identify Subscriber structure within VPN 2.3 Discuss the various access entries 3 Outline the features of the VPN service, including enhancements introduced in VPN Identify using VPN Manager the Basic and Optional Features with VPN 3.2 Recognize the new features associated with VPN Explain how real time charging for voice and SMS works for VPN Identify the interaction between Charging System 4.0 and VPN Discuss VPN Online Charging and examine selected traffic cases Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers, Customer Care Administrators. Prerequisites The participants should be familiar with the TSP platform and Charging System 4.0 Commercial in Confidence

5 Page 5 Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Examine the VPN network overview 1.5 Explain the various call types and Service Entities within VPN 1.5 Outline VPN 3.2 Features 1.5 Explain how real time charging for voice and SMS works for VPN Commercial in Confidence

6 Page 6 Telecom Server Platform (TSP) 5 Overview Description LZU R3A This course serves as a general introduction to Ericsson Telecom Server Platform (TSP) and its applications. Learning objectives On completion of this course the participants will be able to: 1 Explain when TSP is a good platform choice and why 1.1 List the principles of layered networks 1.2 Identify the main characteristics of TSP and how they are achieved 1.3 Interpret the terms scalability, high system availability and reliability, Telecom Grade software and hardware network redundancy 2 Identify the applications available on TSP - IMS Applications - IN Applications - User Databases and Authentication Entities - Charging Applications 3. Explain the hardware architecture 3.1. Discuss GEM 3.2. Explain the different types of processor modules 3.3. Outline the different hardware types (NSP 4.0, NSP 4.1, NSP 5.0) 3.4. Recognize the standard configurations (Pico, Micro, Mini, Midi, Opti, Maxi) 4 Recognize the software architecture 4.1 Explain TSP cluster types and DBN 4.2 Describe processes and process types 4.3 Identify database objects, POTs, DUs 4.4 Explain distribution principles 4.5 Explain replication principles 4.6 Discuss data security 4.7 Describe how high availability is achieved: 4.8 Discuss how system upgrades are performed 5 Explain what external interfaces are supported by TSP: - VIP - Diameter - SS7 - CORBA 6 Examine on a basic level how node management is performed Commercial in Confidence

7 Page 7 Target audience The target audience for this course is: Service Planning Engineers, Service Design Engineers, Network Design Engineers, Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators, Application Developers, Business Developers. Prerequisites The participants should be familiar with basic knowledge about telecommunications and data communications. Duration and class size The length of the course is 1day and the maximum number of participants is 16. Learning situation Instructor Led Training, theoretical course. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Introduction 1.0 hours Applications on TSP 1.0 hour TSP Hardware 1.0 hour Software architecture 2.0 hours Interfaces and Protocols 0.5 hour Node Management 0.5 hour Commercial in Confidence

8 Page 8 Telecom Server Platform (TSP) 5 Operation and Maintenance LZU R3A Description This course provides participants with the skills and knowledge to configure and manage the TSP5 platform. It explores the elements involved in the operation, administration and maintenance of the TSP5 platform. These include the areas of fault management, configuration management, performance and security management on the TSP5 platform. Each operation and maintenance task is complemented by practical exercises on a real TSP5 node. User interfaces for O&M purposes are also covered. Participants will complete practical configuration and management exercises using on-line documentation, TelORB Manager and the TSP Node Management (NM) Toolbox. Learning objectives On completion of this course the participants will be able to: 1 Describe the TSP operation and maintenance architecture 1.1 Outline the operational and maintenance functional areas 1.2 Navigate the embedded Element Managers TSP Node Management Toolbox and TelORB Manager 1.3 Use the on-line documentation 2 Perform fault management 2.1 Use the user interface for receiving alarms and notifications 2.2 Find the relevant alarm information in the on-line documentation 2.3 Review the error logs in the system 3 Describe the principles of backup and restoration of the TSP platform, DBN Backup, Disk DBMS backup, IO backup, FS backup, Scheduled Centralized Archive Backup 3.1 Create a Backup and restore the TelORB database 3.2 Create a Backup and restore an IO 3.3 Describe the principle of Centralized Scheduler and how it helps for archiving DBN, IO, FS, Disk DBMS backup 4 Describe various types of system upgrade that can be performed on the TSP platform 4.1 Perform a system upgrade on the TSP-based node 4.2 Describe the product inventory feature 5 Describe the Virtual IP function on the TSP platform 5.1 Explain the distributed IP stack on the TSP platform Commercial in Confidence

9 Page Perform management functions of Virtual IP on the TSP platform via the Node Management interface 5.3 Perform the router configuration 6 Describe SS7 protocol stacks supported by TSP Platform 6.1 Detail the component structure of the SS7 stack on the TSP Platform 6.2 Configure and manage the SS7 function on the TS5 Platform 7 Outline the different secure elements within TSP 7.1 Describe provisioning principles 7.2 Outline the concept of the JAMBALA Information Manager 7.3 Describe the usage of LDAP protocol for the directory access 7.4 Add administrators, using CM Browser 8 Describe the principles and networks configurations required for Geographical Network Redundancy functionality in TSP 8.1 Identify the processes that provide data consistency between the Primary and Standby TSP nodes 8.2 Configure and manage Geographical Network Redundancy on the TSP Platform 9 Describe the principle of Disk Log functionality on the TSP platform 9.1 Configure and Manage the Disk Log function on the TSP platform 10 Describe the function of performance management on the TSP platform 10.1 Explain the Performance Management Framework (PMF) 10.2 Configure and analyze performance management data via xml files and CM browser 11 Manage the TSP hardware 11.1 Describe the procedures required to add, remove or replace traffic processors 11.2 Replace faulty boards and cables 12 Describe the concept of the File Transfer Utility and File Cleanup 12.1 Explain how the FTU works for incoming and outgoing file transfer 12.2 Use FTU GUI to configure incoming, outgoing file transfer and File Cleanup job 13 Discuss the Diameter protocol 13.1 Describe the main purpose of the Diameter protocol 13.2 Describe the Diameter protocol layered architecture 13.3 Explain basic Diameter concepts Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators. Commercial in Confidence

10 Page 10 Prerequisites Successful completion of the following courses: - TSP 5 System Overview (LZU ) - UNIX Basics (LZU ) - UNIX Fundamentals (LZUBB ) - Signaling in the Core Network GSM (LZU /2) The participant should be familiar with Linux, TCP/IP and SS7. Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation The course is based on instructor-led lessons and practical exercises on the TSP nodes. Remote access to this equipment is available to both the Ericsson and the operator s organizations. Commercial in Confidence

11 Page 11 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 TSP O&M Concept 2 hours Fault Management 1.5 hours Backup & Restoration 1.5 hours Backup & Restoration (cont.) 1 hour 2 System Upgrade & Inventory 1.5 hours Virtual IP 2 hours SS7 Management 1 hour SS7 Management (cont.) 1.5 hours 3 Security Management and Provisioning 2 hours Geographical Network Redundancy 2 hour Geographical Network Redundancy (cont.) 1,5 hours 4 DBN Disk Log 2 hours Performance Management 1,5 hours Hardware Equipment Management 1 hour File Transfer Utility 1 hour Diameter Base Protocol 1 hour Commercial in Confidence

12 Page 12 Intelligent Network Server (INS) 3.0 Operation LZU R2A Description INS 3.0 provides a multi-capability platform allowing centralized deployment, management and provisioning. INS is capable of combining high volume voice traffic with innovative Value Added Services, which can be customized to your needs. This course describes the functionality that the INS node provides and teaches students how to perform common tasks on the INS node. It provides hands-on training of tasks related to managing the INS node. Students gain practical experience in service provisioning and learn how to handle subscribers, feature subscriptions and their associated statistics. They also learn how to configure operations for charging and statistical output. Learning objectives On completion of this course the participants will be able to: 1 Define the role and structure of the Intelligent Network Server (INS) Discuss the benefits of INS Explain where INS lies in the overall network topology 1.3 Recognize INS 3.0 supported protocols and services 1.4 Introduce basic charging and statistical functionality 1.5 Identify the tools and interfaces available to perform management of the INS via CORBA, LDAP, HTTP, and SNMP 1.6 Describe the INS Service Development Kit 2 Explain and setup the INS architecture service framework 2.1 Describe the main components of the INS architecture 2.2 Analyze a service framework loaded on the INS 2.3 Discuss the INS traffic scenario and demonstrate a service execution flow 2.4 Explain the configuration of the Protocol Gateway Function (PGF) 2.5 Describe the CDR Output Function 2.6 Understand the INS Statistical Function 3 Manage a service on the INS using the INS management GUIs 3.1 List the methods of service management on the INS 3.2 Explain the service management architecture on the INS node 3.3 Use SPT to manage subscribers and subscriptions 3.4 Use JXplorer to view and configure subscriber data 3.5 Use CAI scripts to provision the INS node 4 Detail and configure important operational tasks 4.1 Describe the O&M tools 4.2 Determine and configure CDR output for INS Commercial in Confidence

13 Page Identity methodology to setup INS statistics 4.4 Identify and interpret possible alarms, notifications and logs 4.5 Changing PGF Filters Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers, Field Technicians, System Administrators. Prerequisites Successful completion of the following courses (or equivalent experience): TSP 5 System Overview (LZU R2B) TSP 5 Operation and Maintenance (LZU R2B) Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This is an instructor-led training (ILT) course with practical exercises. Theoretical modules are presented in a classroom environment complemented with practical exercises, which are conducted on the INS 3.0 node. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Role and structure of the Intelligent Network Server (INS) hour INS architecture service framework 2 hours Service Management 5 hours Operational tasks 4 hours Commercial in Confidence

14 Page 14 Error! Unknown document property name. Error! Unknown document property name. Error! Unknown document property name. Description Advanced Data Management (ADM) is an optional feature of the VPN 3.2 product, providing advanced provisioning and data mining capabilities. These capabilities help operators provide a VPN service that is competitive with a high quality of service to their customers. This course provides hands-on training of tasks related to managing the VPN service. This allows participants to gain practical experience in using and configuring the web GUIs included in ADM and perform essential system administration tasks and some elementary troubleshooting. Learning objectives On completion of this course the participants will be able to: 1 Identify the architecture and functions of the optional Advanced Data Management (ADM) feature of the VPN 3.2 product 1.1 Describe the hardware and middleware requirements 1.2 Examine the network architecture of ADM 1.3 Explain the processes involved in Load Control, Traffic and Subscriber Statistics 1.4 List the Sybase databases 2 Configure and use the GUIs in ADM 2.1 Describe the function of VPN Traffic Statistics 2.2 Explain the function of VPN Subscriber Statistics 2.3 Examine how the LDAP proxy performs the load control function of ADM 3 Perform essential system administration tasks and elementary troubleshooting 3.1 Detail the knowledge needed by an O&M engineer 3.2 List the accounts on ADM 3.3 Clarify essential System administration tasks 3.4 Demonstrate useful logs and commands 4 Explore the Attendant feature and VPN-BT 4.1 Examine the Attendant feature 4.2 Idenify VPN Business Trunking Commercial in Confidence

15 Page 15 Target audience The target audience for this course is: Network Deployment Engineers, Service Deployment Engineers, System Technicians, Service Technicians, System Engineers, Service Engineers and System Administrators. Prerequisites The participants should have attended the following courses (or have relevant experience): - TSP 5 Overview LZU R1B - TSP Operation & Maintenance LZU R2B - Intelligent Network Server (INS) 3.0 Operation LZU Virtual Private Network (VPN) 3.2 Overview LZU R1A Duration and class size The length of the course is is 2 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and a technical environment using equipment and tools, which can be accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Architecture of ADM 2 Functions of ADM + exercises 4 2 System administration tasks + exercises 2.5 Elementary troubleshooting + exercises 2.5 Explore the Attendant feature and VPN-BT 1 Commercial in Confidence

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