Digital TV quick start guide

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1 Digital TV quick start guide

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3 Welcome Congratulations on choosing Digital TV. Now you can experience TV the way you want it. With a large selection of channels, access the latest movies and shows with On Demand and more there is something for everyone. Contents Your remote... 3 Action icons... 4 Quick Access Menu... 5 Main Menu... 5 Listings by time... 6 Mini guide... 6 Instant program info... 7 Smart channel surfing... 7 Enhanced searching for DVR users... 8 Parental controls... 9 Setting favourites... 9 On Demand Pay-Per-View Ordering Pay-Per-View Cancelling Pay-Per-View Enhance the way you watch TV with a Digital Video Receiver (DVR) See the whole picture with High Definition Television (HDTV) Digital TV personal account information... 17

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5 Your remote Setting Definition/Usage Use SETUP for all programming sequences. Press PWR once to turn on or off a home entertainment device. Press VCR, DVD, AUD, TV, or CBL once to select a home entertainment device to control. Use GUIDE to display the program guide. Press SETTINGS once to display available interactive services. Use INFO to display the current channel and program information. Press once for Quick Menu or twice for the Main Menu. Use DAY+ (or DAY-) to move a day forward (or back) on your Set Top Box or Receiver s program guide. Use the Cursor keys to move the cursor in the program guide and menu screens and to navigate within the interactive service. Use OK/SELECT to choose options, PPV events, and to tune to programs from the program guide. Use PAGE+ (or PAGE-) to page up (or page down) through menu screens and the program guide. Use EXIT to exit out of your cable converters menu and guide. Use FAV to cycle through your favourite channels stored in your Set Top Box or Receiver. Setting Definition/Usage Use VOL+ (or VOL-) to raise (or lower) the audio volume. Use CH+ (or CH-) to select the next higher (or lower) channel. Press MUTE once to turn the sound off or on. Press LAST once to recall the last channel. Press ON DEMAND to access Video on Demand services. Command your PVR/DVR cable box to instantly replay the last 7 seconds of a program you are watching. Press LIST once to display a list of recorded shows on your PVR/ DVR cable box. Press LIVE to command your PVR/DVR cable box to return to watching live TV. In all modes except CBL, use REW, PLAY, FFWD, STOP, and PAUSE to control a VCR, DVD player, or a PVR (after selecting a desired device). To record in the VCR mode, press REC twice. Press ASPECT once to change the aspect ratio of the show you are watching Press SHIFT to access additional cable features. Use the keypad numbers (1-9, and 0) to directly tune channels. 3

6 Action icons From the Listings By Time grid, press INFO to learn more about a program. Use the Action Icons at the bottom to set Recordings, Reminders, Parental Controls, and more. Channels Recorded TV Search On Demand Pay-Per-View Previous Screen Set or Cancel Recording Set Locks View Upcoming Times Set or Cancel a Reminder TV Music Main Menu Kids Sports Movies PPV Favourites 4

7 Quick Access Menu The Quick Access Menu offers shortcuts to key i-guide features. Just press MENU on your remote anytime while using the guide or watching TV, and you ll have easy access to your DVR, On Demand and HD programming, Search, and Parental Controls. Main Menu From the Main Menu, you can access all i-guide features. Press MENU twice, then select from the options, including Listings By Time, Search, DVR, Local Weather, Setup and more. 5

8 Listings by time Press GUIDE to access Listings by Time. Channel numbers and network call letters appear on the left with times along the top. Use arrows to navigate the lineup and to go forward in time. Mini guide You can watch television and view listings without having to leave your program. To access, press OK/Select then use the arrows to browse time and arrows to browse channels. 6

9 Instant program info i-guide provides Instant Information while you view program title, start/end time, and a brief description including ratings. Helpful indicators identify settings, such as Reminders, Recordings, Locks and Favourites. Smart channel surfing The Flip Bar provides program information as you change channels, plus, you can even tune easily to the associated same feed HD channel or On Demand menu. Press OK to select, or INFO for program details. 7

10 Enhanced searching for DVR users i-guide offers expanded search capabilities for DVR users to find shows faster. Search by Category or by Title, Keyword or Actor/Director. Access Search from the on the Quick Menu or from the Main Menu. When searching by keyword,title, or Actor/Director, use the keyboard to spell out your request. i-guide will search for shows. You can select Save Search and DVR users can set and Auto- Recording right from any Search result screen. 8

11 Parental controls Parental Controls allow you to restrict viewing and purchases of TV programs based on your preferences. Set a personalized 4-digit PIN to place locks on selected movie and TV ratings, TV content ratings, channels and titles. You can also hide adult titles from being displayed on screen. Setting favourites Create up to five Favourites lists one for everyone in the family. Select Quick Menu, or My Favourite Channels from the Main Menu. from the 9

12 On Demand Watch full seasons or catch up on your favorite shows On Demand. Our library has increased to more than 7,000 On Demand titles including thousands available to you free of charge. Here s what you get with On Demand: Access to hundreds of movies and series every month An ever-changing library No waiting, no schedules Ability to pause, rewind and fast forward just like your VCR or DVD player Video On Demand purchases are conveniently charged directly to your monthly Digital TV bill Using On Demand 1. Using the quick menu Press once to display the Quick Access Menu. Then select and press 2. Using the main menu Press twice to display the Main Menu. Then select from the Main Menu options and press 3. Using the VOD button Simply press on your Northwestel Digital receiver remote. 10

13 Pay-Per-View (Norman Wells, see page 12) Pay-Per-View (PPV) 1 movies and events are at your fingertips with Northwestel s Digital TV. Access PPV from the Main Menu or the Quick Access Menu. Select one of the options like PPV By Time or Events to go to PPV listings. From any of the PPV listings, press Press arrows to highlight the desired program. to see a Pay-Per-View Program Information screen. To purchase the program highlight the complete and confirm your order. icon and follow the on-screen prompts to That s it. A Reminder will automatically display on your screen as the movie or event is about to start. Press to go to your PPV selection. 11

14 Ordering Pay-Per-View (Norman Wells) Register your receiver online Before you order PPV movies online, you must register your receiver online. 1. Enter your 16 digit receiver UA# located on the back of your receiver. 2. Choose a username at least four characters long with at least one number and not part of your full name. 3. Choose a password at least six characters long with at least one number and not part of your username or full name. 4. Enter your address and contact information. 5. Enter a nickname for your receiver(s) - for example: Living Room. 6. Choose your default receiver. Order PPV movies online Once you have registered your account, you can order PPV movies online. 1. Log in with your user name and password. 2. Search for movies by date, title, or channel. 3. When you have found a movie you wish to purchase, click that title. 4. Choose your receiver. 5. Confirm the order. 6. Turn your receiver to the appropriate channel and select the icon. 7. If you are asked if you have called in or purchased this movie online, choose yes. Make sure you DO NOT select the 8. Wait for your movie to begin! button. 12

15 Cancelling Pay-Per-View To cancel a PPV order before the program starts: Select the ordered program in any of the listings menus (there will be a $ sign in the Instant Information). From the information screen, select the the order. Action Icon and follow the prompts to cancel If for some reason you do not tune your digital box to the PPV channel at the beginning of the show, it will be cancelled and you will not be billed. Enhance the way you watch TV with a Digital Video Receiver (DVR) Never miss your favourite show again with Northwestel s Digital Video Receiver (DVR). You can set your box to record a single airing or a whole series of your favourite show. The DVR is even smart enough to differentiate between a new episode and a repeat. If you are interrupted while watching live TV, simply hit pause and start it again later where you left off. Try it and you ll wonder how you ever lived without it! Pause, rewind and even record live TV Record shows on 2 different channels at the same time while watching a previously recorded show Watch one channel and record another Create your own instant replays with slow motion HDTV ready Internal hard drive stores up to 90 hours of programming (or 20 hours of HDTV programs) 13

16 Recording programs Recording with your DVR is easy! Just press the Record button on your remote from virtually anywhere while watching TV or in program listings. Your recording begins immediately for current programs and a recording is automatically set for future programs. Control live TV Any time you tune to a channel, the DVR starts a temporary recording. You can PAUSE if the phone rings, REWIND the scene you missed, and FAST-FORWARD to skip what you don t want to watch. Your recording your way i-guide helps you easily manage your recordings. Access the DVR Menu from Quick Menu or Main Menu. From here select My Recordings to view your list. on the 14

17 Series recordings are automatically grouped into Folders so you can quickly scroll thorough your list. Use the arrows to select a series and press OK/Select. Scroll through the list to find the episode you want to see. DVR Cleanup lets you delete multiple shows at once, and DVR History keeps track of shows that were deleted. i-guide makes it simple to organize your shows so you can enjoy watching on your schedule. 15

18 See the whole picture with High Definition Television (HDTV) Get sharp resolution five times that of standard definition television with a widescreen and Dolby Digital 5.1 surround sound. Note: HDTV viewing requires the HD receiver (DCX 700) or the DVR receiver (DCX 3400/DCX 3500 series) What you need 1. An HD-ready Television 2. A Digital receiver with HD Capability. 3. Northwestel s High Definition programming. 4. HDMI or component cables. 16

19 Digital TV personal account information Please write down your personal account information in the space below. You will need this information if calling in for technical support or general inquiries about your service. Account Number: Parental Control PIN: Support Information If at any time you have a question about your service, simply contact one of our customer care agents at , or visit nwtel.ca/digitaltv/support. 1 PPV, On Demand and DVR not available in all areas. On Demand programs may not be recorded with DVR. Copyright 2010 Rovi Corporation. Rovi and i-guide are trademarks of Rovi Corporation and/or its subsidiaries. 17

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