Milano: un esempio di prototipo di WMS. Alessandra Agostini, Tecnologie per la cooperazione

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1 Milano: un esempio di prototipo di WMS 54

2 The Milano WMS MWMS MCH A component of a CSCW platform: Application Environment MOR Execution Safe-Tcl Linking communication and action Environment Interpreter TCP-IP Providing simple workflow models which allow: Workspace Support of multiple representations of the workflow Computation of exceptional paths from the standard behaviour Verification of the correctness of a change with respect to the target Safe enactment of a change on all running instances To Do List MCH Mailbox 55

3 Supporting different views b3 b4 b5 b1 b2 b6 b7 Financial Insolvencies b8 Investigation {b2} {b1} {b3, b6} {b4, b6} {b5, b6} Financial Insolvencies Investigation {b3, b7} {b3, b8} {b3, b9} {b4, b7} {b5, b7} {b4, b8} {b5, b8} {b4, b9} {b5, b9} AD: Writing (=<50M) b11 DC: Evaluation Writing Report b10 DC:Writing (=<80M) b13 CO:Evaluation b18 b9 b12 CO: Writing (=<200M) RB:Evaluation AD:Seconding b15 b14 Client:Approval Conditions & Signature DC:Seconding CO:Seconding b16 RB:Writing (>200M) b17 RB:Evaluation AD: Writing (=<50M) {b11} DC:Evaluation {b10} DC:Writing (=<80M) {b18} Client:Approval Conditions & Signature AD:Seconding {b12} DC:Seconding {b13} {b14} CO:Writing (=<200M) CO:Evaluation {b15} {b19} RB:Evaluation RB:Evaluation CO:Seconding {b16} {b17} RB:Writing (>200M) b19 56

4 Exception Handling via jumps b3 b4 b1 b2 b6 b7 Financial Insolvencies b8 {b1} {b2} {b3, b6} {b4, b6} {b5, b6} Financial Insolvencies Investigation {b3, b7} {b3, b8} {b3, b9} {b4, b7} {b5, b7} {b4, b8} {b5, b8} {b4, b9} {b5, b9} b5 Investigation Writing Report b10 b9 {b10} Milano WMS: strongly linear jumps 57

5 Exception Handling via jumps b3 b4 b5 b1 b2 Writing Report b6 b7 Financial Insolvencies b8 Investigation b9 {b1} {b2} {b3, b6} {b4, b6} {b5, b6} Financial Insolvencies Investigation {b3, b7} {b3, b8} {b3, b9} {b4, b7} {b5, b7} {b4, b8} {b5, b8} {b10} {b4, b9} {b5, b9} b10 Milano WMS: weakly linear jumps 58

6 Supporting Global Changes: static correctness Correctness of the change with respect to a Minimal Critical Specification (MCS) The default MCS contains all activities without flow constraints The check is made through an injective morphism between the MCS and the changed model 59

7 Supporting Global Changes: dynamic safe enactment Parallelization Sequentialization unsafe states Swapping 60

8 Example of parallelization {b1} Financial Insolvencies Investigations {b2} {b3, b6} {b4, b6} {b5, b6} Financial Insolvencies Investigation {b3, b7} {b3, b8} {b3, b9} {b4, b7} {b5, b7} {b4, b8} {b5, b8} {b4, b9} {b5, b9} AD: Writing (=<50M) {b10} AD:Seconding The old model The new model 62

9 Example of swapping Financial Insolvencies Investigation Financial Insolvencies Investigation The old model The new model 63

10 Bibliografia [Abbott e Sarin 1994] Abbott KR, Sarin SK Experiences with Workflow Management: Issues for the Next Generation In: Atti della 5a conferenza su 'CSCW', Chapel Hill, North Carolina, Ottobre 1994 [Agostini et al 1995] Agostini A, De Michelis G, Grasso M A,Patriarca S Reengineering a Business Process with an Innovative Workflow Management System: a Case Study In: Collaborative Computing, casa edit Chapman & Hall, Vol 1, No 3, 1994, pp [Agostini e De Michelis 2000a] Agostini A, De Michelis G A light workflow management system using simple process models In "Computer Supported Cooperative Work The Journal of Collaborative Computing", Kluwer Academic Publishers, Vol 9, No 3-4, Agosto 2000, pp [Agostini e De Michelis 2000b] Agostini A, De Michelis G Improving Flexibility of Workflow Management Systems In W van der Aalst, J Desel, A Oberweis (Ed), Business Process Management: Models, Techniques, and Empirical Studies, LNCS 1806, Springer, Febbraio 2000, pp [Bernstein 2000] Bernstein A How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier In: Atti della conferenz su CSCW, Philadelphia, PA, 2-6 Dicembre

11 Bibliografia [Ellis e Keddara 1995] Ellis AC, Keddara K Dinamic Change within Workflow System In: Atti della conferenza su 'Organizational Computing System', COOCS'95, San Jose, California, 1995 [Hammer e Champy 1993] Hammer M, Champy J Reengineering the Corporation: A Manifesto for Business Revolution, HarperCollins Publisher, New York 1993 [Medina-Mora et al 1992] Medina-Mora R, Winograd T, Flores R, Flores F The Action Workflow Approach to Workflow Management Technology In: Atti della 4a conferenza su 'CSCW', Toronto, Canada, 31 Ottobre- 4 Novembre 1992 [Schmidt 1997] Schmidt K Of maps and scripts The status of formal constructs in cooperative work In: Atti della conferenza su Supporting Group Work, GROUP 97, Phoenix, Arizona, Novembre 1997, ACM Press, New York, NY, 1997, pp [Swenson 1993] Swenson K Visual Support for Reengineering Work Processes In: Atti della conferenza su 'Organizational Computing System', COOCS'93, San Jose, California, 1-4 Novembre 1993 [Workflow Management Coalition] 65

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