Installing Gateway Server Manager

Transcription

1 Installing Gateway Server Manager

2 Contents Overview Components Features Installing Gateway Server Manager System requirements Starting and using Gateway Server Manager Starting the Agent Starting the Station Starting the Console Getting started in the Console Changing your Console login password Where to go from here GATEWAY, INC. END-USER LICENSE AGREEMENT

3 Overview Gateway Server Manager lets you locally and remotely monitor the health and utilization of your servers. From the Console, you can monitor any server that has the Agent installed. You can monitor critical indicators such as: Processor utilization Memory usage Events Sensors On platforms that support Intelligent Platform Management Interface (IPMI) 1.5, you can monitor servers even when the operating system is inactive (out-of-band). You can also remotely shut down your server, reset runtime monitors (watch dog timers), and perform power operations. Important For IPMI 1.5 out-of-band to work (only available on the Gateway 955 and 975 servers), you need to initialize the Baseboard Management Controller (BMC) with the System Setup Utility provided on the Gateway Server Companion CD. 1

4 Console Station Agents 2

5 Components Gateway Server Manager consists of three components: Agent The Agent runs on the managed servers. Gateway Server Manager extends the standard Windows Management Instrumentation (WMI) software with four WMI providers: the System Management BIOS (SMBIOS) provider, the IPMI provider, the operating system provider, and the Event provider. Station The Station runs on the management server and extends the standard WMI software. The Station evaluates requests for information from the Console, identifies which WMI provider has the information, retrieves the system information, and performs data processing and analysis. It then returns the data to the Console. Important Only one instance of the Station can be running on your network. 3

6 Features Console The Console runs on any Windows computer (including the server) from which you want to perform server management functions. The Console offers a standard Microsoft Management Console (MMC) interface to let you access the Agent on a remote server. Alerts Events and actions that occur on managed servers are forwarded by the Station to the Console. You can assign pre-defined actions to alerts. Actions include: Opening a window on the Console Sending messages to a list of recipients Running a non-gui program on the Station (such as a batch or a script) Discovery You can specify an IP range, and Gateway Server Manager s discovery tool will search for and display available in-band (operating system present) and out-of-band (pre-boot or operating system-absent) computers in that range. 4

7 Remote management You can terminate processes that are running on managed servers. You can shut down, turn off, reset, and turn on managed servers (turn off and turn on functions available only on IPMI-capable servers). You can also retrieve and reset watch dog timer values. Unified user interface The Console provides a dynamic display of related menu items and console tree branches that let you easily switch views between managed servers. System information retrieval Gateway Server Manager lets you view the following hardware, operating system, and events information about the managed server: Operating system: System information Disk information Process and performance Events: BIOS and IPMI SEL (System Event Log) Application Security System 5

8 Hardware: Watch dog timer (available only on IPMI-capable servers) System and memory information Baseboard BIOS information Processor and CPU cache information Port connector information PCI slot and on-board device information IPMI device information (available only on IPMI-capable servers) Environmental and other monitoring sensors DIMM type(s) 6

9 Installing Gateway Server Manager Each component can only be installed on systems running a Windows operating system. You can install the Agent, the Station, and the Console on the same server. Important Do not install more than one instance of the Station on your network. The Agent, the Station, and the Console all use the same installation program, so you can install all three at the same time. System requirements Agent minimum system requirements Gateway 920, 955, 960, 975, or 980 server Operating system: Windows NT 4.0 (with Service Pack 6 and WMI core files), Windows 2000 Server, or Windows Server 2003 Processor: Intel Pentium III 500 MHz or faster Memory: 128 MB Network card: Ethernet Hard drive: At least 100 MB available space 7

10 Station minimum system requirements Operating system: Windows 2000 (SP3) Server or Advanced Server, or Windows Server 2003 Processor: Intel Pentium III 500 MHz or faster Memory: 128 MB Network card: Ethernet Hard drive: At least 100 MB available space Console minimum system requirements Operating system: Windows 2000 Professional, Windows XP Professional, Windows 2000 Server, or Windows Server 2003 Processor: Intel Pentium III 500 MHz or faster Memory: 128 MB Network card: Ethernet Hard drive: At least 100 MB available space 8

11 To install Gateway Server Manager: 1 Make sure that a supported operating system is installed and that the server is connected to the network. For more information, see System requirements on page 7. 2 Log onto the computer using the local Administrator account. 3 Insert the Gateway Server Manager CD into the CD drive. The CD autoruns and the Setup dialog box opens. - OR - If the CD does not autorun, in Windows Explorer double-click D:\setup.exe (where D: is the letter of your CD drive). The Setup dialog box opens. 4 Type your user name in the User Name field. 5 Type your company name in the Company Name field. 6 Click Next. The Choose Destination Location screen appears. 7 Click Next to accept the default directory as the location to save the Gateway Server Management Suite. The Select Components screen appears. 9

12 8 Click to select the components you want to install on this computer. Click Gateway Server Manager Agent to install the Agent on a Gateway server. Click Gateway Server Manager Station to install the Station. Important Do not install more than one instance of the Station on your network. Click Gateway Server Manager Console to install the Console. 9 Click Next. The Select Program Folder screen appears. 10 Click Next to accept the default program folder name that will appear in your start menu. The Start Copying Files screen appears. 11 Click Next. The installation program installs the Gateway Server Manager onto the computer. 12 When a Security Alert - Driver Installation message appears for SMBIOS Driver V1.0 while installing the Agent, click Yes, then continue with the installation. 13 If a Security Alert - Driver Installation message appears for IMB Driver v1.0 while installing the Agent, click Yes, then continue with the installation. 10

13 14 If a Security Warning message appears for OSA Secure Certificate Authority while installing the Console, click Yes, then continue with the installation. 15 Click Finish to complete the installation. You do not need to restart your computer before running Server Manager. To uninstall Gateway Server Manager: 1 Manually stop the component process that you will uninstall. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 Click Gateway Server Manager, then click Remove or Change/Remove. 4 Click Modify, then click Next. 5 Click the check box for the component you want to uninstall, then click OK. If a Security Warning message appears for the OSA Secure Certificate Authority while uninstalling the Agent, click Yes, then continue with the uninstall. If a Root Certificate Store message appears while uninstalling any component, click Yes, then continue with the uninstall. 6 Follow the on-screen instructions to finish the uninstall. 11

14 Starting and using Gateway Server Manager To start Gateway Server Manager across your network, you must perform the following steps: 1 Start the Agent on all servers you want to manage. 2 Start the Station on the management server. 3 Start the Console on the computer from which you want to manage the servers. 4 Access the managed servers through the Console. Starting the Agent To start the Agent: 1 On the managed servers, click Start, Programs, Gateway Server Manager Suite, Gateway Server Manager Agent, then click start manager agent. 2 To stop the Agent, click Start, Programs, Gateway Server Manager Suite, Gateway Server Manager Agent, then click stop manager agent. If you stop the Agent on a managed server, you cannot manage the server from the Console. 12

15 Starting the Station To start the Station: 1 On the management server, click Start, Programs, Gateway Server Manager Suite, Gateway Server Manager Station, then click start manager station. Starting the Station starts three processes: GSMserver.exe, wmieventstation.exe, and StationMon.exe. You do not need to start these processes individually. 2 To stop the server, click Start, Programs, Gateway Server Manager Suite, Gateway Server Manager Station, then click stop manager station. Stopping the Station stops the management of all servers. Starting the Console To start the Console: 1 On the computer you are using to manage the network, click Start, Programs, Gateway Server Manager Suite, then click Gateway Server Manager Console. The Login screen appears. 2 Enter the address and port of the management server. The default port is (Example: :2000 or 13

16 3 Type admin (the default password) in the Password field the first time you log in, then press ENTER. The Console opens. Important You should change this password after the first login to prevent unauthorized access. For more information, see Changing your Console login password on page 17. Getting started in the Console The Console consists of two or three panes, depending on what is selected in the left pane. The left pane, called the Console Tree, shows the managed network and is expandable to show each server found on the network. When the root of the Console Tree (Gateway Server Manager) is selected, the right side of the window is divided into two panes. In the upper pane, called the Discovery panel, you can add a managed server manually by its hostname or out-of-band IP, or you can add multiple managed servers from a list of available servers. Click the Add Server button to add a server. In the lower pane, called the Alert panel, you can customize alert filters, add user-defined actions, and apply pre-defined actions to alerts. 14

17 Add Server button Discovery panel Console tree Alert panel 15

18 When you select or expand a managed server in the left pane s Console Tree, the right pane, called the Display panel, shows the descriptive information retrieved from that server based on your selection. Display panel Refresh button 16

19 Changing your Console login password To change your Console login password: 1 After logging in, click Action, then click Configure. 2 Click Change Password. 17

20 3 Type your old password in the Old Password box, then type your new password in the New Password and Confirm New Password boxes. 4 Click Apply, then click Close. Where to go from here In the Gateway Server Manager Console, click Help, Help Topics, then click a topic in the list that opens in the left pane. 18

21 GATEWAY, INC. END-USER LICENSE AGREEMENT IMPORTANT - READ CAREFULLY: This End-User License Agreement (EULA) is a legal agreement between you, either an individual or an entity, the ( End-User ), and Gateway, Inc. ( Gateway ) governing your use of any non-microsoft software (the SOFTWARE PRODUCT ) you acquired from Gateway. This EULA shall apply to software product wherin a EULA is not provided to you by a Gateway licensor or supplier. THIS AGREEMENT CONTAINS A DISPUTE RESOLUTION CLAUSE. PLEASE SEE SECTION 8 BELOW. The SOFTWARE PRODUCT includes computer software, the associated media, any printed materials, and any online or electronic documentation. By turning on the system, opening the shrink-wrapped packaging, copying or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, Gateway is unwilling to license the SOFTWARE PRODUCT to you. In such event, you may not use or copy the SOFTWARE PRODUCT, and you should promptly contact Gateway for instructions on returning it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1 GRANT OF LICENSE. This EULA grants you the following rights: Software. Gateway grants you a license to use one copy of the SOFTWARE PRODUCT on one COMPUTER ( COMPUTER ). Use means storing, loading, installing, executing or displaying the SOFTWARE PRODUCT. If the SOFTWARE PRODUCT is licensed for concurrent use, you may not allow more than the maximum number of authorized users to use the SOFTWARE PRODUCT concurrently. Back-up Copy. If Gateway has not provided a back-up copy of the SOFTWARE PRODUCT, you may make a single back-up copy of the SOFTWARE PRODUCT. You may use the back-up copy solely for archival purposes. 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. Limitations on Reverse Engineering, Decompilation and Disassembly. You may not modify, reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Separation of Components. The SOFTWARE PRODUCT is licensed as a single product. Its component parts and any upgrades may not be separated for use on more than one computer. 19

22 Single COMPUTER. The SOFTWARE PRODUCT is licensed with the COMPUTER as a single integrated product. The SOFTWARE PRODUCT may only be used with the COMPUTER. Rental. You may not rent or lease the SOFTWARE PRODUCT. Software Transfer. You may not rent or lease the SOFTWARE PRODUCT, but you may permanently transfer the SOFTWARE PRODUCT, including all prior versions and upgrades, provided you retain no copies and the recipient agrees to the terms of this Agreement. Termination. Without prejudice to any other rights, Gateway may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. Language Version Selection. Gateway may have elected to provide you with a selection of language versions for one or more of the SOFTWARE PRODUCTS. If the SOFTWARE PRODUCT is included in more than one language version, you are licensed to use only one of the language versions provided. As part of the setup process for the SOFTWARE PRODUCT you will be given a one-time option to select a language version. Upon selection, the language version selected by you will be set up on the COMPUTER, and the language version(s) NOT selected by you will be automatically and permanently deleted from the hard disk of the COMPUTER. 3 COPYRIGHT. All title to and copyrights in the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text and applets, incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by Gateway or its licensors or suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All rights not specifically granted under this EULA are reserved by Gateway and its licensors or suppliers. 4 DUAL-MEDIA SOFTWARE. You may receive the SOFTWARE PRODUCT in more than one media. Regardless of the type or size of media you receive, you may use only one media that is appropriate for the COMPUTER. You may not use or install the other media on another COMPUTER. You may not loan, rent, lease, or otherwise transfer the other media to another user, except as part of the permanent transfer (as provided above) of the SOFTWARE PRODUCT. 5 U.S. GOVERNMENT RESTRICTED RIGHTS. The SOFTWARE PRODUCT and any accompanying documentation are and shall be deemed to be commercial computer software and commercial computer software documentation, respectively, as defined in DFAR and as described in FAR Any use, modification, reproduction, release, performance, display or disclosure of the SOFTWARE PRODUCT and any accompanying documentation by the United States Government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement. 20

23 6 LIMITED WARRANTY. Gateway warrants that the media on which the SOFTWARE PRODUCT is distributed is free from defects in materials and workmanship for a period of ninety (90) days from your receipt thereof. Your exclusive remedy in the event of any breach of the foregoing warranty shall be, at Gateway s sole option, either (a) a refund of the amount you paid for the SOFTWARE PRODUCT or (b) repair or replacement of such media, provided that you return the defective media to Gateway within ninety (90) days of your receipt thereof. The foregoing warranty does not cover damages to the media caused by accident, abuse or misapplication. Any replacement media will be warranted as set forth above for the remainder of the original warranty period or thirty (30) days from your receipt of such replacement media, whichever is longer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, GATEWAY, ITS LICENSORS OR SUPPLIERS HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, IN CONNECTION WITH THE SOFTWARE PRODUCT AND ANY ACCOMPANYING DOCUMENTATION, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. 7 LIMITATION OF LIABILITY. IN NO EVENT WILL GATEWAY, ITS LICENSORS OR SUPPLIERS, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, COVER OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, USER DOCUMENTATION OR RELATED TECHNICAL SUPPORT, INCLUDING WITHOUT LIMITATION, DAMAGES OR COSTS RELATING TO THE LOSS OF PROFITS, BUSINESS, GOODWILL, DATA OR COMPUTER PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL GATEWAY, ITS LICENSORS OR SUPPLIERS LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE PRODUCT. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 21

24 8 Dispute Resolution. You agree that any Dispute between You and Gateway will be resolved exclusively and finally by arbitration administered by the National Arbitration Forum (NAF) and conducted under its rules, except as otherwise provided below. The arbitration will be conducted before a single arbitrator, and will be limited solely to the Dispute between You and Gateway. The arbitration shall be held at any reasonable location near your residence by submission of documents, by telephone, online or in person. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. Should either party bring a Dispute in a forum other than NAF, the arbitrator may award the other party its reasonable costs and expenses, including attorneys fees, incurred in staying or dismissing such other proceedings or in otherwise enforcing compliance with this dispute resolution provision. You understand that, in the absence of this provision, You would have had a right to litigate disputes through a court, and that You have expressly and knowingly waived that right and agreed to resolve any Disputes through binding arbitration. This arbitration provision shall be governed by the Federal Arbitration Act, 9 U.S.C. Section 1, et seq. For the purposes of this provision, the term Dispute means any dispute, controversy, or claim arising out of or relating to (i) this Agreement, its interpretation, or the breach, termination, applicability or validity thereof, or (ii) the related purchase or use of any product or service from Gateway; the term Gateway means Gateway, Inc., its subsidiaries, affiliates, directors, officers, employees, beneficiaries, agents or assigns; and the term You means you the original purchaser, or those in privity, such as family members or beneficiaries. Information may be obtained from the NAF on line at by calling or writing to P.O. Box 50191, Minneapolis, MN, Miscellaneous. This Agreement is governed by the laws of the United States and the State of South Dakota, without reference to conflicts of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. This Agreement sets forth all rights for the user of the SOFTWARE PRODUCT and is the entire agreement between the parties. This Agreement supersedes any other communications with respect to the SOFTWARE PRODUCT and any associated documentation. This Agreement may not be modified except by a written addendum issued by a duly authorized representative of Gateway. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by Gateway or a duly authorized representative of Gateway. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The parties confirm that it is their wish that this Agreement has been written in the English language only Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies