RN-BSN New Student Checklist

Transcription

1 RN-BSN New Student Checklist Name: Term: Program: RN-BSN Date Due Completed Application ($25) Not applicable to Hondros College graduates Complete your FAFSA at (school code ) Enrollment Agreement and State Board Registration Fees ($105) Enrollment Agreement Student Portal Access Verified* All College Transcripts State Board Disclosure Form Copy of Picture ID Unencumbered RN License Authorization to Release Educational Records State of Ohio student registration ($5) Complete Successful Online Learning tutorial course Watch orientation videos *Please note: Your student portal user name and password are not the same as your student . A separate will be sent approximately one month prior to the start of classes granting access to the Hondros student . Questions? Contact: Zachary Selby Admissions Fax zselby@hondros.edu Carissa Hershey Academic Support Advisor Fax chershey@hondros.edu Lindsey Bowers Financial Aid Advisor Fax lbowers@hondros.edu Revised 3/3/14

2 Application For Admission APPLICATION FOR ADMISSION Program: PN ADN RN-BSN RN-BSN only: Part-time Full-time Application for class beginning: Winter Spring Summer Fall Year Campus: Columbus Cincinnati Cleveland Dayton PERSONAL INFORMATION (please print clearly) Legal Name LAST FIRST MIDDLE (required) Maiden/Alternate Names Social Security Number Daytime phone number Alternate phone number Cell phone provider Do you agree to receive text messages from Hondros College? Yes No Date of Birth Gender Male Female address Address City County State Zip Country of citizenship (if not a U.S. citizen) Resident alien registration # LPN/RN license #, if applicable DEMOGRAPHIC INFORMATION The items in this section are optional. No information you provide will be used in a discriminatory manner. Do you designate your ethnicity as Hispanic or Latino? Yes No Indicate one or more ethnicity by checking boxes below. Black or African-American Asian Hispanic/Latino White American Indian or Alaska Native Native Hawaiian or Pacific Islander Non-resident alien Two or more races MILITARY HISTORY Are you currently on active military duty? Yes No Are you a veteran of the U.S. armed services? Yes No Date of military service (to/from)? A-1

3 EDUCATIONAL BACKGROUND Do you have a high school diploma? Yes No Year graduated School name City State If you do not have a high school diploma, do you have a high school equivalency (GED) certificate? Yes No What is the state in which you received your GED? Do you have ACT or SAT test scores (within the past five years)? Yes No (If yes, please provide proof of scores.) POST-SECONDARY EDUCATIONAL BACKGROUND List in chronological order, including college, university, vocational/technical school, nursing school, etc. and any degree earned. Name of School City/State Diploma/Degree Earned or Semester/Quarter Hours Completed EMPLOYMENT EXPERIENCE Begin with the most recent and include healthcare and non-healthcare experience Copy if additional forms are needed. Organization Phone number Address City State Zip Dates employed: From To Supervisor Position Reason for leaving Organization Phone number Address City State Zip Dates employed: From To Supervisor Position Reason for leaving Comments Do you plan on being employed while attending Hondros College? Yes No If yes, how many hours per week? A-2

4 DISCIPLINARY HISTORY If you answer YES to any of the questions below, please provide a statement listing all offenses with the date of conviction and disposition. A criminal conviction does not automatically disqualify an applicant from admission. Determination of admittance will be considered on an individual basis after the BCI/FBI background check has been received. Applicants who are admitted to Hondros College must meet with the Director of Nursing to discuss prior criminal offenses. Were you ever convicted of a criminal offense regardless of the adjudication? Yes No Are you currently under pending charges for a criminal offense? Yes No Have you ever had any action taken against your professional license or certification? Yes No RN-BSN Applicants: Hondros College does not require a background check or drug screen prior to being enrolled into the RN-BSN Completion program. However, some clinical agencies may have this requirement, and it is the student s obligation to meet the established criteria of each clinical agency. Failure to complete these requirements may prohibit attendance at the clinical, thus impacting the student s progression and completion in the program. HOW DID YOU HEAR ABOUT US? How did you hear about our program? TV commercial Mailer to home Newspaper/magazine Radio Career/College Fair Billboard Referral (name ) Internet ( Facebook Google Hondros College Website) Other The information given on this application is complete and accurate. I realize that failure to disclose fully and accurately all facts relating to this application shall be grounds for dismissal from Hondros College. If admitted, I pledge to comply with all the rules and regulations of Hondros College and Clinical agencies. I give my permission to contact the educator and employers listed as references; and I authorize all persons, schools, companies, credit bureaus and law enforcement agencies to supply any confirmation concerning my background, which may include a formal criminal background check. I have read and understand this application. I understand that I may cancel this application, and receive full refund of monies I have paid, my mailing a written notice to Hondros College, postmarked no later than midnight on the fifth business day after initial signing of this application. I also understand that I may use this application as my cancellation notice by writing I hereby cancel at the bottom, and adding my name, address and signature, and delivering, or mailing it to Hondros College. Legal signature of applicant Date EQUAL OPPORTUNITY ADMISSIONS Hondros College maintains and enforces a policy of affording equal opportunity to all individuals regardless of individual characteristics. This policy prohibits Hondros College, its faculty, staff and employees from discriminating against any applicant or student because of gender, race, age, color, disability, national origin, religion, or other category protected by applicable federal, state or local law. Revised: 5/31/12 A-3

5 4140 Executive Parkway Westerville, Ohio (614) RN-BSN Completion Program Enrollment Agreement. This is a legal contract. I understand that this Agreement is valid only if I receive notification of Official Acceptance into the Hondros College RN-BSN Completion Program. I,, hereby enroll in Hondros College {hereinafter the College} to pursue a Bachelor of Science in Nursing degree in the RN-BSN Completion Program {hereinafter the Program }. I understand that classes will begin on April 7, After successful completion of the Program, I will earn a Bachelor of Science in Nursing degree. GENERAL PROVISIONS I hereby agree to the following: PROGRAM LENGTH: In order to complete the Program, I understand that the program requires satisfactory completion of 72 Quarter Credit Hours (44 weeks). Full-time students are eligible to complete the Program in 4 quarters. CONDITIONAL ACCEPTANCE: I understand I will only be enrolled into the Program if I have graduated with an Associate Degree in Nursing or Registered Nursing Diploma program. However, if I have not obtained an active unencumbered RN license, I may be admitted to the Program College and be permitted to only take general education courses. I understand that if I do not produce my active unencumbered RN license before I have completed all of the general education courses, I will not be permitted to complete any nursing courses until I produce an active unencumbered RN license. I understand that failure to obtain an active unencumbered RN license will result in dismissal from the Program. BACKGROUND CHECK/DRUG SCREEN/CLINICAL REQUIREMENTS: The College does not require a background check or drug screen prior to being enrolled in the RN-BSN Completion Program. However, I understand some practicum agencies and/or sites may require a background check, drug screen, and proof of immunizations or immunity. I further understand it is my obligation to meet the established requirements, if any, and failure to complete these requirements will prohibit me from attending a practicum thus impacting my progression and completion of the Program. TUITION, BOOKS & MATERIALS: Tuition and other costs for the Program are set forth below. I understand that I will be charged for only one term at a time. Charges for tuition and other costs for future terms become due and payable as they occur. I understand that all textbooks are a requirement for each course and will be purchased by me directly from the College. I understand all book costs are estimated below and the College reserves the right to make changes in course and/or program content and textbooks as it deems necessary and appropriate. I understand tuition and fees are subject to periodic review and change. CANCELLATION/TERMINATION BY THE SCHOOL: I agree that the school may terminate my enrollment if: 1) I fail to maintain Standards of Academic Progress; 2) I fail to pay tuition and fees on time; 3) I am discovered to have an undisclosed arrest or conviction; 4) I am discovered to have consumed illegal substances during lecture, lab, or clinicals, or while on campus property; 5) I maliciously destroy, damage, or steal from the school, staff or other students (I know that I may also be held liable for the costs of repair or replacement as a result of such action); 6) I engage in improper, unlawful, or unprofessional conduct; 7) I engage in activity that brings discredit to the school; 8) I engage in behavior that interferes with the educational process, or the human or civil rights of another student(s) or staff member(s); 9) I engage in any behavior which violates the Code of Student Conduct as outlined in the student catalog; or (10) have restrictions placed on my registered nurse license OR have my registered nurse license revoked. RENEWAL OF ENROLLMENT AGREEMENT: I understand and agree that although this Enrollment Agreement is executed for a period of one (1) term, my enrollment at the College for subsequent terms shall constitute a renewal of the terms of this Enrollment Agreement except for the tuition charges and fees, which may be subject to change with at least one term s notice to students. SCHEDULE CHANGES: I will attend synchronous activities as they are scheduled. I agree that the school reserves the right: 1) to reschedule the starting date and/or combine classes for any quarter by reason of institutional need.; 2) to reschedule class breaks, classrooms, or instructors; and/or 3) to change dates or hours of my attendance, and to change program content to maintain relevancy. Such changes will not adversely impact the costs I have agreed to herein, unless part of an overall institution tuition & fee change as noted above. GRADUATION REQUIREMENTS: I understand that a Bachelor of Science in Nursing degree will be awarded when I have: 1) successfully completed all program requirements with a minimum of a C in all courses; 2) achieved the number of credit hours required to graduate as defined in the student catalog; 3) satisfied all financial obligations; 4) completed the program within 1.5 times (150%) the published program length and published number of credit hours; and (5) active, unencumbered RN license. Furthermore, I understand the College has a 44-credit hour residency requirement, all of which are nursing courses. The terms and conditions written on all three (3) pages of this Enrollment Agreement apply as though they appeared on the same page. Ohio Registration # T REV 01/22/2014 Initialed

6 TRANSFERABILITY OF CREDITS: I understand that the College cannot guarantee the transferability of credits earned at any other institution. Determinations on the transferability of credits are made by the receiving institution. I further understand that if I wish to transfer credits to the College earned from an outside institution, I must arrange for the official transcript(s) to be sent directly to the College. Official transcripts should be received no later than week one of the first term of the Program. Only transcripts from institutions that are accredited by an agency formally recognized by the United States Department of Education will be evaluated. CAREER SERVICES: I understand that individual job search assistance is available to me, at no additional cost, by the College to students and graduates in good standing. I further acknowledge that no representative of Hondros College has guaranteed me employment in a particular job or salary range upon graduation. The College cannot guarantee employment or salary. ARBITRATION: I agree that any dispute between me and the College or any of its officers, directors, trustees, employees, contractors, or agents, arising out of or relating to my enrollment or attendance at the College, whether such dispute arises before, during, or after my attendance and whether the dispute is based on contract, tort, statute, or otherwise, shall be, at either my or the College s election, submitted to and resolved by individual binding arbitration pursuant to the terms described herein. This provision, however, is not intended to modify any right, if any, to file a grievance with any state regulatory agency or national accrediting agency as set forth below. I understand that either party may elect to pursue arbitration upon written notice to the other party. Such notice must describe the nature of the controversy and the remedy sought. If a party elects to pursue arbitration, it should initiate such proceedings with JAMS, 45 Broadway, 28 th Floor, New York, NY 10006, which will serve as the arbitration administrator pursuant to its rules of procedure. This provision does not preclude me or the College from mutually agreeing to an alternate arbitration forum or administrator in a particular circumstance. The arbitrator shall have no authority to arbitrate claims on a class action basis, and claims brought by or against me or any other student may not be joined or consolidated with claims brought by or against any other person. The Federal Arbitration Act (FAA), 9 U.S.C. 1, et seq., shall govern this arbitration provision. This arbitration provision shall survive the termination of this Enrollment Agreement and/or relationship with the College. GRIEVANCE PROCEDURE: I understand there is an established student grievance procedure. Student grievances should first be brought to the attention of the other party, i.e., faculty, campus director, etc., for resolution as outlined in the student catalog. A student who believes that his or her grievance remains unsatisfactorily resolved by the College may refer the grievance to the State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, Ohio 43215, (Phone) or (Toll-Free) and/or the Accrediting Council for Independent Colleges and Schools, 750 First Street NE, Suite 980, Washington, DC 20002, (Phone) (Fax) ) For students residing in Indiana, the College is also regulated by The Indiana Commission on Proprietary Education, 302 W. Washington Street, Room E201, Indianapolis, IN, 46204, (800) REFUND POLICY: I understand that the following is the approved refund policy for a school registered with the (Ohio) State Board of Career Colleges and Schools, and is applicable to each term: a. A student who starts class and withdraws during the first full calendar week of the quarter or semester shall be obligated for twenty-five (25%) of the tuition and refundable fees for that academic term plus the registration fee. b. A student who withdraws during the second full calendar week of the academic term shall be obligated for fifty (50%) percent of the tuition and refundable fees for that period plus the registration fee. c. A student who withdraws during the third full calendar week of the academic term shall be obligated for seventy-five percent of the tuition and refundable fees for that period plus the registration fee. d. A student who withdraws beginning with the fourth full calendar week of the academic term will not be entitled to a refund of any portion of the tuition and fees. RN-BSN COMPLETION PROGRAM PROGRAM COSTS Application Fee $25.00 Enrollment Fee $ State of Ohio Student Registration Fee $5.00 Tuition $14, Alumni Tuition ($180/credit hour)* $12, Graduation Fees $ Textbooks/Materials (Estimated) $1, Total Direct Costs $16, Total Direct Costs (Alumni) $14, The terms and conditions written on all three (3) pages of this Enrollment Agreement apply as though they appeared on the same page. Ohio Registration # T REV 01/22/2014 Initialed

7 *Graduates of the Hondros College Associate Degree in Nursing program are eligible for the alumni tuition rate. Please Note: These costs are estimates based on an average student, books and other consumable costs may change. Your tuition may be less depending on transferred course work. Tuition and fees are subject to periodic reviews and increases. Estimated costs do not included applicable tax. I understand that regardless of how I intend to pay for my tuition and other expenses (even if out of my own pocket), my initials in this space indicate that I know that I must make an appointment with the Financial Aid Office to complete a STUDENT BUDGET SHEET. This sheet will define the obligations I will incur each term and the payment method(s) and payment time(s) I will use. I agree to make that appointment and understand that I will not be permitted to start classes unless I have completed this Student Budget Sheet. STUDENT S RIGHT TO CANCEL: I have read and understand this Enrollment Agreement. I warrant that I have visited the school before signing it or it is not valid. I understand that I may cancel this agreement, and receive a full refund of monies I have paid, by mailing a written notice to the College, postmarked no later than midnight on the fifth (5 th ) business day after executing this Enrollment Agreement. I also understand that I may use this Agreement as my cancellation notice by writing "I hereby cancel" at the bottom, and adding my name, address and signature, and delivering, or mailing it to the College. I also understand that if I cancel this agreement, prior to the start of classes, I am entitled to a refund of all my tuition payments per the College s refund policy. There is no refund for the technology package, if consumed. A refund will be granted within 30 days. I will only receive a refund of my application and enrollment fees if I cancel within five (5) days of executing this Enrollment Agreement. However, if I choose to withdraw after classes begin, I understand that it is preferable (not required) that the Campus Director is notified immediately as s/he will be a great resource of information during the Withdrawal process. I understand that the terms of the Refund Policy (see above) will apply. If I am due a refund, I understand that I will receive it within 30 days of my notification to the College. I agree and acknowledge that this document constitutes the entire agreement between Hondros College Program and me, and that no representations have been made that are not fully expressed herein. I ACKNOWLEDGE THAT I HAVE READ, UNDERSTAND, AND HAVE RECEIVED A COPY OF ALL THREE PAGES OF THIS AGREEMENT Signature of Applicant Date Signed Signature of Parent /Guardian (I f under 18) Date Signed Applicant's Name M F D.O.B. / / Address City State Zip Home Phone ( ) Work Phone ( ) SS Number - - Parent's Name (If under 18) Home Phone ( ) Work Phone ( ) Address City State Zip ADMISSIONS CERTIFICATION: I hereby certify that has been interviewed by a College representative and, in my judgment, meets all the requirements for acceptance into the Program. I also agree and certify that there have been no verbal or written agreements or promises other than those appearing on this agreement. Finally, I certify that this AGREEMENT HAS BEEN DUPLICATED, AND THE DUPLICATE GIVEN TO THE APPLICANT AS A RECORD OF THIS TRANSACTION. I have retained the original for inclusion in the applicant s file. Where necessary, this agreement may also serve as a receipt for any payment indicated below. State of Ohio Registration Fee Paid $ Hondros College Enrollment Fee Paid $ Accepted By: College Admissions Representative Signature of College Admissions Representative Date / / The terms and conditions written on all three (3) pages of this Enrollment Agreement apply as though they appeared on the same page. Ohio Registration # T REV 01/22/2014 Initialed

8 STATE OF OHIO BOARD OF CAREER COLLEGES AND SCHOOLS 30 EAST BROAD STREET, SUITE 2481 COLUMBUS, OHIO (614) Fax (614) Toll Free (877) Website: scr.ohio.gov/ State of Ohio Student Disclosure Form Hondros College Name of School This school is registered with and approved by the State Board of Career Colleges & Schools 1. Enrollment Agreement & Catalog I have read and received a copy of the enrollment agreement and received a copy of the school catalog. Student s initials 2. Written Contract I understand that the terms and conditions of the enrollment agreement are not subject to amendment or modification by oral agreements. All changes must be in writing and signed by both parties. Student s Initials 3. Placement & Graduation Rates I have been informed of the school s placement and graduation rates for the program I am entering (as applicable) Student s Initials 4. Employment I understand that upon successful completion of my training program, this school will provide placement assistance. However, I understand that the school does not guarantee any graduate a job. I have not been guaranteed employment or been guaranteed to earn a specific salary range upon graduation. Student s Initials 5. Transferability of Credits I understand that the transferability of credits to another institution is determined exclusively by the receiving institution. No person can imply or guarantee that my credits will be transferable. Student s Initials 6. Grievance Procedure I understand the grievance procedure listed on the enrollment agreement and my right to contact the State Board at the address and phone number listed above Student s Initials Student s Signature Date School Representative Signature Date * Student must receive a copy of this form and a copy must be kept in student s file. PSR 0017 (Revised 10/11)

9 Practicum - Frequently Asked Questions What is a practicum? The American Association of Colleges of Nursing (2012) defines a practicum experience in a baccalaureate program as experiential learning in any setting where health care is delivered or health is influenced that allow for and require the student to integrate new practice related knowledge and skills (p. 4). The AACN RN-BSN Task Force recommendations state that all BSN programs must incorporate practice experiences. The practicum experiences are designed to develop the student s level of competency to that of a baccalaureate prepared nurse through hands-on learning. What should I expect? Embedded in the program are two practicum courses: NUR 343 (Community Health) and NUR 463 (Leadership and Management). Each student is responsible for securing a practicum site and preceptor for each practicum experience. Each practicum course requires that the student complete 60 hours of practicum experience. The student must submit all appropriate documentation and have that documentation approved by the Practicum Coordinator. Hours spent working with a preceptor before the documentation is completed and approved will not count toward the 60 hour requirement. What is the focus of the practicum courses? NUR 343 Community Health Nursing Practicum (2 quarter credit hours): In a practicum experience in the community, the student will use skills in community health assessment and program planning, as well as interventions to help identified populations attain and maintain their optimum level of health. NUR463 Leadership & Management Practicum (2 quarter credit hours): In a practicum experience, students will work with an identified nurse leader and utilize leadership and management skills to manage problems in a rapidly changing healthcare environment to improve the quality and safety of nursing care. Who can be my preceptor? A preceptor will be an appropriately licensed Registered Nurse employed by the practicum site, preferably Master s prepared (minimum bachelor s prepared), with demonstrated experience in the field of interest. The preceptor will be responsible for mentoring and guiding the student s experience. If the practicum site is the student s place of employment, the preceptor must not be the student s immediate supervisor. Who can be my preceptor? A preceptor will be an appropriately licensed Registered Nurse employed by the practicum site, preferably Master s prepared (minimum bachelor s prepared), with demonstrated experience in the field of interest. The preceptor will be responsible for mentoring and guiding the student s experience. If the practicum site is the student s place of employment, the preceptor must not be the student s immediate supervisor. Where can I complete my practicum experiences? The practicum must be completed in an environment that is conducive to the achievement of the course objectives. Potential practicum sites may include long-term care facilities, hospitals, clinics, home health agencies, and community agencies. If the practicum site is also the student s place of employment, the experience must occur in a setting other than the student s usual assigned work setting and be completed outside of scheduled work hours. References: American Association of Colleges of Nursing. (2012). Expectations for practice experiences in the RN to baccalaureate curriculum [White paper]. Retrieved from

10 Important reminders! Have you completed these tasks? 1) Order all official college transcripts. Please order copies of all official college transcripts and have them sent to: Hondros College, Attn: Carissa Hershey, 4140 Executive Parkway, Westerville, OH ) Send in a copy of your photo ID. Please fax a copy of your driver s license or photo ID to Carissa Hershey at You may also take a picture of your driver s license or photo ID and it to zselby@hondros.edu or chershey@hondros.edu. Your prompt completion of these tasks will help ensure a smooth enrollment process. Thank you!

11 MPN and Entrance Counseling Directions to find and complete the Entrance Counseling and the Master Promissory Note ENTRANCE COUNSELING 1. Go to studentloans.gov and log in using PIN and login information. 2. After confirming personal information, select Complete Entrance Counseling 3. Select Complete Entrance Counseling again 4. Select Counseling Type as Undergraduate 5. Read through Guidelines and continue 6. Select school information by choosing Ohio and Hondros College 7. The following sections will give you information on various aspects of borrowing direct loans. Review each section, take the quiz, and continue. 8. The sections will include: Direct Loan Types, Borrowing Information, Repayment Requirements, Master Promissory Note Requirements, Disbursements, Loan Limits, Interest, Loan Fees, Reporting Changes, Repayment Options, Repayment Incentives, Trouble Making Payments, Default Consequences, and Canceling Loans. 9. Review Consolidation information and continue 10. Review Borrower s Rights and Responsibilities and submit 11. You should view a Congratulations! message indicating that Hondros College will receive a copy of your completed Entrance Counseling. 12. You may now download, view, and print a copy of the verification page. MASTER PROMISSORY NOTE 1. Go to studentloans.gov 2. Under Manage My Direct Loan click Sign In 3. Enter your information including PIN number (Parent plus loans are for dependent students parents to fill out upon approval of a parent plus loan. Pare) 4. Subsidized/unsubsidized is already selected for you, click continue. 5. Enter in the information requested on the next page 6. Once you have entered the information you will then be taken into the Master Promissory Note section. 7. Make sure to complete all 9 steps. 8. Make sure to print out a copy of the MPN for your records, 9. Make a copy of the MPN for Financial aid and either fax it, or drop it off at the location you are attending. Both documents are vital to the completion of your Financial Aid process. Without the above documents Financial Aid will not be able to get loan funds from the Department of Education and may lead to the student receiving a bill for the current quarter.

12 Successful Online Learning Tutorial Course Be Prepared for Class: Take the Successful Online Learning tutorial course and watch this informative video New to online learning? Want to learn more about your online courseroom? Nervous about your success in an online program? TAKE THE TUTORIAL COURSE: It is required that all students take the Successful Online Learning tutorial course to learn: The basics of being an online student The structure of your online course How to participate in online discussion forums How to complete and turn in homework assignments How to use the Turnitin plagiarism prevention service How to take online quizzes and exams How to connect with your instructor and peers How to complete peer review assignments How to use your ebook Once you are officially registered for your first online course, you can access this resource. To do so: 1. Go to the Hondros Online LearningSpace homepage at 2. Click the Log in link in the top-left corner 3. Log in using your CAMS Student Portal username and password* 4. Click the link under the Successful Online Learning image 5. When prompted, click the button to enroll you in the course 6. Click through the various resources provided to you, and complete the Readiness Quiz * Note: It make take up to 2-3 hours for your access to the LearningSpace to be established after being registered for your online course; if your login information doesn t work, please try again later. WATCH THE ORIENTATION VIDEOS: In addition to the tutorial course, students are required to watch the informative orientation videos found online at goo.gl/bmyidv. These videos feature the many of the key people you will have contact with as a student at Hondros College. Once you have completed both the tutorial class and the orientation videos, please send an to Carissa Hershey at chershey@hondros.edu, letting her know that you ve completed the tasks. Remember, if you are ever confused, you can refer back to these resources at any time!

13 For your records... LOG-IN INFORMATION As you get set up, record your login information below and keep this page so you never forget a password. Student Portal/Hondros Online LearningSpace Username Password ED MAP Username Password VitalSource (ebooks) Username Password Username Password TECHNICAL SUPPORT RESOURCES Having trouble? Contact our support team! If you re having trouble accessing or navigating your course, or have a technical support question, either: Call our support team at NURSE, and then press 3 for technical support us at online@hondros.edu Our associates are available to assist you Monday-Friday, 8:00 a.m. - 6:00 p.m. Voic s left after-hours will be addressed by emergency technical support staff. Weekly System Maintenance To maintain optimal performance, the Hondros College IT Department performs routine system maintenance on key information services on Sundays from 7:00-9:00 a.m. During these time frames, some services or systems may be unavailable. In addition, the Hondros Online LearningSpace undergoes maintenance on the third Tuesday of each month, from 11:45 p.m. to 5:00 a.m. The LearningSpace may be unavailable during these times. Maintenance outside these time frames will be communicated through the Student Portal news.