Optimized Shift Planning and Scheduling Creating Shifts and Aligning Resources to Match the Forecasted Workload

Save this PDF as:

Size: px
Start display at page:

Download "Optimized Shift Planning and Scheduling Creating Shifts and Aligning Resources to Match the Forecasted Workload"

Transcription

1 SAP Thought Leadership Paper Workforce Scheduling and Optimization Optimized Shift Planning and Scheduling Creating Shifts and Aligning Resources to Match the Forecasted Workload

2

3 Table of Contents 5 Shift Structures and Patterns Tackling the Shift-planning Challenge Employee Needs, Desires, and Preferences Automated Shift Scheduling Optimizing Staffing Levels About the Author Stewart Hill is the director of Corporate Marketing at ClickSoftware and a veteran of the mobile workforce management and service optimization industry. He is the primary author of ClickSoftware s minibook Service Chain Optimization for Dummies.

4 Service organizations often look to roster changes to help meet operational goals like increasing efficiency, productivity, and customer satisfaction. But work schedules and roster changes are delicate subject areas. Changes to either can elicit strong emotions and adversely affect employee satisfaction. Explore how automated workforce scheduling of shifts coupled with better anticipation of demand can help you make informed staffing decisions while keeping employee preferences in mind.

5 Matching Resources to Your Environment Shift Structures and Patterns Tackling the Shift-planning ChallengE Employee satisfaction often plays a vital role in the overall success of service organizations. Happy employees provide better customer service. They increase productivity through reliable attendance and efficient work, and they are less likely to leave their jobs. This results in low employee attrition and decreased recruitment costs for replacing employees. In contrast, disgruntled employees reflect poorly on their organizations. Not only do they speak negatively about their employers, but their productivity and work quality decrease as a result of their attitudes. In some instances over the past few years, strike action in response to scheduling changes has either occurred or been threatened in many countries. To help meet operational goals, service organizations often look to roster changes to achieve higher levels of productivity, customer satisfaction, and costeffectiveness. But employees are very protective of compensation arrangements and working conditions, and it s unclear whether roster changes can achieve greater efficiency without upsetting employees. Both areas elicit strong emotions and opinions, even when changes to these are simply proposed. Closely aligned with these areas, and also of importance to employees, are working hours and the impact they have on family life. Employees appreciate predictable and reliable shift patterns as well as early visibility of future shifts. Changes to these patterns can become highly contentious. To be efficient and keep operating costs under control, organizations need to focus on their macro- and microeconomic environments and not simply dismiss unpopular changes. This often necessitates organizational change, such as reviewing and revising shift patterns. By not responding to changes in their environments, organizations risk becoming outdated in their operations, with inefficiency fast becoming endemic. Shift patterns may remain unchanged for many years, decades, or even centuries, but businesses themselves and their environments change. These patterns are not necessarily relevant, therefore, in today s competitive environment. Herein lies the first part of our challenge: designing shift structures and patterns that are relevant to the environment within which an organization operates. Staffing at a Constant Capacity When shifts are staffed using a constant capacity, there is always the same number of people working. This is the organization s supply of labor. This schedule does not realistically consider the real demand anticipated by the organization, so there are periods of capacity shortage alongside periods of overcapacity. Capacity shortage occurs when the number of people allocated to a shift is insufficient to accommodate the amount of work. This has numerous negative implications that will vary depending on the industry: Slower response times for fire and police emergency services result in dangerous and potentially lifethreatening outcomes. Increased waiting times for rail customers purchasing tickets lead to frustration, decrease customer satisfaction, and gradually erode passenger demand, as customers choose other modes of transportation in the future. Slower average speed of answer in call centers and contact centers means that customers wait for longer periods of time before speaking to someone. This results in increased call abandonment rates and increased inbound call volume as customers try calling again, thus further increasing answer times. Increased response times in field service environments for the utilities industry elongate power outages and delay responses to emergencies such as gas and water leaks. Not only do emergencies inconvenience and potentially endanger utility consumers, but they may eventually contravene regulatory requirements, thereby resulting in the incurrence of significant and costly fines. Increased response times in general field service environments for maintenance, installation, and repair events potentially lead to customer dissatisfaction and increase the chances that customers will switch to more efficient competitors in the future. SAP Thought Leadership Paper Optimized Shift Planning and Scheduling 5

6 Contingency Plans To counteract negative outcomes, many organizations have contingencies in place, such as contracting resources to increase the total capacity and volume of work that is managed on a given day or during a given shift. Companies may use contracted resources as a planned arrangement that outsources part of the work on a routine basis or on a shortterm basis in response to a peak in demand. Alternatively perhaps even additionally organizations may resort to paying overtime to employees to either prolong the length of their shifts or temporarily increase capacity by having more people working a particular shift than initially planned. Whether an organization uses contracted resources or pays overtime wages, there is one attribute associated with both approaches: cost. Both approaches increase operating costs. Although companies may anticipate and budget for them, these costs potentially represent deep operational inefficiencies within the organization. Overcapacity In contrast to capacity shortage, overcapacity increases employees idle time because there is not enough work to keep everyone busy. One benefit of overcapacity is that employees are always available to quickly respond to customers. So the average speed of answer improves, and the call abandonment rate decreases in call centers and contact centers; retailers can expedite home deliveries; and gas or water leaks are rapidly constrained and corrected. Although overcapacity may offset some of the problems common to capacity shortages, it highlights the unbalanced nature of operations and leads to a particularly large problem: employee dissatisfaction. This is especially true when employee pay is related to productivity in terms of the amount of work completed every day. Underutilized and inactive employees may become bored, which may eventually lead to increased staff attrition and turnover as employees seek more engaging employment. Attrition and turnover further elevate an organization s operating costs and inefficiencies through constant recruitment efforts. This point segues into the second part of our challenge: designing shift structures and patterns that take into account the needs, desires, and preferences of your workforce. A fundamental principle for managing your organization s service chain is having the right number of people, in the right places, at the right times, with the right skills to provide timely service to your customers.

7 Employee Needs, Desires, and Preferences A fundamental principle for managing your organization s service chain is having the right number of people, in the right places, at the right times, with the right skills to provide timely service to your customers. This is a difficult challenge, particularly when you consider that employees have preferences about their desired shifts and limitations on their availability and flexibility. Even if shift planning manages to balance employees requests, employees may subsequently decide to trade shifts with colleagues, potentially unraveling all prior planning. To avoid problems with trading, shift planning and trading processes must be adequately managed and controlled. Workload demands and employee preferences are often at odds, so service managers and HR managers should ask themselves the following questions to help reduce and avoid conflict: Is it possible to consider the demand forecast when shift planning, to have more people available at the times when they are required and, therefore, have better coverage? Is it possible to use flexible shift patterns that vary frequently, rather than static shift patterns, to improve operational efficiencies and reduce costs by having people available only when they are needed? Is it possible to automatically create flexible shift patterns and schedules, which are built in accordance with business demand and employee preferences, rather than having to manually create and manage this process? It s difficult to overcome the shiftplanning challenges involved in matching the design of shift patterns to expected demands while also considering employees skills, competencies, availability, location, and preferences. Additional factors to consider include customer satisfaction, industry regulation, operating costs, efficiency, and employee satisfaction. Despite the number of variables and challenges involved in shift planning, it is important to remember that overcoming such challenges is possible. Difficulties with Manual Scheduling Manually creating shift schedules and manually creating employee rosters for work schedules are inefficient practices, because the scheduling burden often becomes a full-time role for some employees or even a much larger team. It is a burden on those in charge of scheduling to manually redefine shifts, shift schedules, and rosters, and the longer these schedules remain static, the more established they become. Over time, this causes shifts and shift schedules to become outdated, thus resulting in capacity shortages and overcapacities. Although maintaining the status quo to provide predictability and stability may seem like the easiest With complete automation, changes to shift schedules are quicker to test and implement, with the scheduler able to quickly identify and resolve any gaps in capacity. Shift trading also becomes more manageable and transparent. SAP Thought Leadership Paper Optimized Shift Planning and Scheduling 7

8 approach and most practical solution, it does not respond to an organization s true operating environment and needs. As such, it is surprising that so many organizations decide not to make changes to their scheduling structures and patterns. Perhaps these organizations want to avoid the disruption, unrest, and uncertainty that proposed schedule changes can introduce, such as those outlined in our introduction. So the question remains: What can you do to make a positive change? Automated Shift Scheduling The first step in reducing scheduling complexity is to focus on automation. This does not necessarily mean throwing away the years of effort that have been invested in creating the existing shifts and shift schedules as they are still usable in the short term. Automated shift scheduling can use existing shift patterns to expedite the creation and management of future rosters by assigning people at the touch of a button, literally, as illustrated in the following figure. With complete automation, changes to shift schedules are quicker to test and implement, with the scheduler able to quickly identify and resolve any gaps in capacity. Shift trading also becomes more manageable and transparent. Optimizing Staffing Levels Automation plays a vital role in improving operational efficiencies with regard to optimization. One of the primary business objectives outlined earlier is realigning static shift patterns to better meet an organization s demand. Shift patterns that have remained unaltered for many years are predictable and comfortable for employees, but they can result in capacity shortage and overcapacity with their corresponding challenges. This is where optimization becomes a vital part of the solution. Within shift planning, optimization is the process of logically creating shifts and shift schedules that match the forecast workload the demand. Figure: Automated Assignment of Resources to Schedules

9 There is a major difference between the traditional and optimized methods of shift planning and scheduling. An organization s demand is highly variable and tends to vary by time, day, week, and month, and for many other reasons. This means that shift patterns and schedules will vary, possibly even daily, because of the need to efficiently match shift planning, availability of resources, and capacity of resources to the demand. If the demand changes, then so do the shifts. Optimized shift planning therefore necessitates that an organization must make the greatest effort possible to calculate the demand forecast accurately. Factoring in Employee Competency Demand is only one part of the equation; another is employees. Optimized shift plans and shift schedules take into consideration employees skills, competencies, locations, and preferences, as well as wider business rules such as working time directives and union agreements. Thus, they provide the absolute best overall match for both the organization and its employees. Even with the power and benefits provided by optimization, a small degree of error will remain because demand will always be variable. Optimization minimizes the margin of error, with results evident in the levels of capacity shortage and overcapacity. Optimization makes it possible to conduct demand-based shift planning and scheduling via an automated, accurate, and efficient process that does not alienate employees. The process can be tailored to allow employees to trade and bid for shifts that suit their preferences and lifestyles. Benefits of Optimization The benefits derived from optimization affect many departments and people. The following benefits are neither exhaustive nor indicative of what might occur in your organization. Your organization may aim to translate the benefits of optimization into other areas such as resource utilization and productivity. Learn More All the processes outlined in this paper are enabled by the SAP Workforce Scheduling and Optimization application by Click- Software. This application encompasses manual, automated, and optimized shift planning, shift scheduling, and roster generation, plus appropriate forecasting and simulation tools. It is a solution that encompasses every aspect of the workforce, regardless of role, location, or function, plus it accommodates both mobile and office-based workers. SAP Workforce Scheduling and Optimization is a solution extension that integrates with SAP software and complements the functionalities within SAP solutions. As with all solution extensions, SAP tests, validates, and supports the application so that you can rely on a high level of quality and commitment. For information, visit orkforcescheduling. SAP Thought Leadership Paper Optimized Shift Planning and Scheduling 9

10 Cost Control and Savings By adopting the demand-based and optimized planning approach, periods of overcapacity and even costlier periods of capacity shortage are minimized, thus reducing total operating costs. Another benefit of optimization is that organizations can quickly identify whether they are employing sufficient resources for the levels of service that they want to provide to customers. Customer Satisfaction Improvements in customer satisfaction that are achieved through quicker response times manifest themselves in several areas and not necessarily in direct measure to customer satisfaction surveys. Increases in repeat and new business and reductions in the number of customer complaints reflect a happy customer base. Employee Satisfaction Initiatives to reduce costs and improve customer satisfaction are likely to be impaired if employees are not content in their roles. Considering their preferences, assigning them to roles that complement their skills, and providing them with tools to trade shifts with colleagues all contribute to overall employee well-being and happiness. Optimized shift planning and scheduling transform the operation and efficiency of service organizations. Service organizations that embrace this new way of operating will be most able to compete and succeed in the future. With today s economic environment pressuring organizations in every industry sector to reduce costs and increase efficiency, the acceptance and deployment of optimization are no longer a matter of if they are a matter of when. Optimization makes it possible to conduct demand-based shift planning and scheduling via an automated, accurate, and efficient process that does not alienate employees.

11

12 (12/05) 2012 SAP AG. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate, EDDY, B2B 360, and B2B 360 Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ( SAP Group ) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

SAP BusinessObjects Business Intelligence 4 Innovation and Implementation

SAP BusinessObjects Business Intelligence 4 Innovation and Implementation SAP BusinessObjects Business Intelligence 4 Innovation and Implementation TABLE OF CONTENTS 1- INTRODUCTION... 4 2- LOGON DETAILS... 5 3- STARTING AND STOPPING THE APPLIANCE... 6 4.1 Remote Desktop Connection

More information

SAP PartnerEdge Program: Opportunities for SAP-Authorized Resellers

SAP PartnerEdge Program: Opportunities for SAP-Authorized Resellers For SAP-Authorized Resellers SAP PartnerEdge Program: Opportunities for SAP-Authorized Resellers SAP now offers companies the opportunity to resell SAP solutions to their customers. SAP-authorized resellers

More information

LHI Leasing Simplifying and Automating the IT Landscape with SAP Software. SAP Customer Success Story Financial Services Provider LHI Leasing

LHI Leasing Simplifying and Automating the IT Landscape with SAP Software. SAP Customer Success Story Financial Services Provider LHI Leasing LHI Leasing Simplifying and Automating the IT Landscape with SAP Software SAP Customer Success Story Financial Services Provider LHI Leasing Company LHI Leasing GmbH Headquarters Pullach, Germany Industry,

More information

SAP BW on HANA & HANA Smart Data Access Setup

SAP BW on HANA & HANA Smart Data Access Setup SAP BW on HANA & HANA Smart Data Access Setup SAP BW ON HANA & SMART DATA ACCESS - SETUP TABLE OF CONTENTS WHAT ARE THE PREREQUISITES FOR SAP HANA SMART DATA ACCESS?... 3 Software Versions... 3 ODBC Drivers...

More information

How-to guide: Monitoring of standalone Hosts. This guide explains how you can enable monitoring for standalone hosts in SAP Solution Manager

How-to guide: Monitoring of standalone Hosts. This guide explains how you can enable monitoring for standalone hosts in SAP Solution Manager How-to guide: Monitoring of standalone Hosts This guide explains how you can enable monitoring for standalone hosts in SAP Solution Manager TABLE OF CONTENT 1 CREATE TECHNICAL SYSTEM FOR HOST... 3 2 MANAGED

More information

Document and Data Retention Compliance Understanding and Addressing the Costs, Risks, and Legal Pitfalls

Document and Data Retention Compliance Understanding and Addressing the Costs, Risks, and Legal Pitfalls SAP Thought Leadership Paper Human Capital Management Document and Data Retention Compliance Understanding and Addressing the Costs, Risks, and Legal Pitfalls Enterprise information continues to grow in

More information

SAP White Paper Enterprise Information Management

SAP White Paper Enterprise Information Management SAP White Paper Enterprise Information Management Including Business Content in a Comprehensive Information Management Program Enhance Efficiency and Compliance Through Process-Centric Information Management

More information

SAP Landscape Transformation (SLT) Replication Server User Guide

SAP Landscape Transformation (SLT) Replication Server User Guide SAP Landscape Transformation (SLT) Replication Server User Guide February 2014 P a g e 1 NOTE : Pease refer the following guide for SLT installation. http://help.sap.com/hana/sap_hana_installation_guide_trigger_based

More information

Nine Reasons Why SAP Rapid Deployment Solutions Can Make Your Life Easier Get Where You Want to Be, One Step at a Time

Nine Reasons Why SAP Rapid Deployment Solutions Can Make Your Life Easier Get Where You Want to Be, One Step at a Time SAP Rapid Deployment Solutions Nine Reasons Why SAP Rapid Deployment Solutions Can Make Your Life Easier Get Where You Want to Be, One Step at a Time Nine Reasons Why SAP Rapid Deployment Solutions Can

More information

Memory Management simplifications in ABAP Kernel 7.4*

Memory Management simplifications in ABAP Kernel 7.4* Memory Management simplifications in ABAP Kernel 7.4* TABLE OF CONTENTS OVERVIEW. 3 NEW PARAMETER FORMULAS 3 TROUBLESHOOTING.. 4 512 GB LIMIT. 5 CONCLUSION 5 2 OVERVIEW This paper describes Memory Management

More information

Active Quality Management

Active Quality Management Active Quality Management Recognizing Organizations that make the extraordinary look ordinary The underlying principles THE 10 PRINCIPLES OF QUALITY 1. Understand the business objectives as well as the

More information

Extend the SAP FIORI app HCM Timesheet Approval

Extend the SAP FIORI app HCM Timesheet Approval SAP Web Integrated Development Environment How-To Guide Provided by Customer Experience Group Extend the SAP FIORI app HCM Timesheet Approval Applicable Releases: SAP Web Integrated Development Environment

More information

SAP Security Recommendations December 2011. Secure Software Development at SAP Embedding Security in the Product Innovation Lifecycle Version 1.

SAP Security Recommendations December 2011. Secure Software Development at SAP Embedding Security in the Product Innovation Lifecycle Version 1. SAP Security Recommendations December 2011 Secure Software Development at SAP Embedding Security in the Product Innovation Lifecycle Version 1.0 Secure Software Development at SAP Table of Contents 4

More information

LVS Troubleshooting Common issues and solutions

LVS Troubleshooting Common issues and solutions LVS Troubleshooting Common issues and solutions www.sap.com TABLE OF CONTENT INSTALLATION... 3 No SQL Instance found... 3 Server reboots after LVS installs... 3 LVS Service does not start after update...

More information

Agentry and SMP Metadata Performance Testing Guidelines for executing performance testing with Agentry and SAP Mobile Platform Metadata based

Agentry and SMP Metadata Performance Testing Guidelines for executing performance testing with Agentry and SAP Mobile Platform Metadata based Agentry and SMP Metadata Performance Testing Guidelines for executing performance testing with Agentry and SAP Mobile Platform Metadata based applications AGENTRY PERFORMANCE TESTING V 1.0 TABLE OF CONTENTS

More information

SAP Thought Leadership Paper Engineering, Construction, and Operations. Beyond Enterprise Resource Planning Construction in the ipad Age

SAP Thought Leadership Paper Engineering, Construction, and Operations. Beyond Enterprise Resource Planning Construction in the ipad Age SAP Thought Leadership Paper Engineering, Construction, and Operations Beyond Enterprise Resource Planning Construction in the ipad Age Table of Contents 4 Bringing Constant Connectivity to the Construction

More information

Sybase ASE Linux Installation Guide Installation and getting started guide for SAP Sybase ASE on Linux

Sybase ASE Linux Installation Guide Installation and getting started guide for SAP Sybase ASE on Linux Sybase ASE Linux Installation Guide Installation and getting started guide for SAP Sybase ASE on Linux www.sap.com TABLE OF CONTENTS INSTALLING ADAPTIVE SERVER... 3 Installing Adaptive Server with the

More information

Set Up Hortonworks Hadoop with SQL Anywhere

Set Up Hortonworks Hadoop with SQL Anywhere Set Up Hortonworks Hadoop with SQL Anywhere TABLE OF CONTENTS 1 INTRODUCTION... 3 2 INSTALL HADOOP ENVIRONMENT... 3 3 SET UP WINDOWS ENVIRONMENT... 5 3.1 Install Hortonworks ODBC Driver... 5 3.2 ODBC Driver

More information

SAP BusinessObjects Dashboarding Strategy and Statement of Direction

SAP BusinessObjects Dashboarding Strategy and Statement of Direction SAP BusinessObjects Dashboarding Strategy and Statement of Direction www.sap.com TABLE OF CONTENTS DISCLAIMER... 3 INTRODUCTION... 3 Engage with SAP... 3 Background... 3 CUSTOMER EXPECTATIONS AND BUSINESS

More information

SAP White Paper Enterprise Mobility. Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology

SAP White Paper Enterprise Mobility. Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology SAP White Paper Enterprise Mobility Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology Table of Contents 5 Executive Summary 6 Exploring a Mobility Center of Excellence

More information

SAP Thought Leadership SAP Customer Relationship Management. Strengthen the Brand and Improve

SAP Thought Leadership SAP Customer Relationship Management. Strengthen the Brand and Improve SAP Thought Leadership SAP Customer Relationship Management Enhancing the Customer Experience with Loyalty Management Strengthen the Brand and Improve Customer Retention Executive Summary Satisfying Customers,

More information

Open Items Analytics Dashboard System Configuration

Open Items Analytics Dashboard System Configuration Author: Vijayakumar Udayakumar vijayakumar.udayakumar@sap.com Target Audience Developers Consultants For validation Document version 0.95 03/05/2013 Open Items Analytics Dashboard Scenario Overview Contents

More information

Five Strategies Small and Medium Enterprises Can Use to Successfully Implement High Value Business Mobility

Five Strategies Small and Medium Enterprises Can Use to Successfully Implement High Value Business Mobility Five Strategies Small and Medium Enterprises Can Use to Successfully Implement High Value Business Mobility Smartphone and tablet-based business mobility has become commonplace in enterprises of all sizes.

More information

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solutions for Small Businesses and Midsize Companies Made to Fit Your Needs. Designed to Help You Grow. Becoming a Best-Run

More information

Implementing an Enterprise Information Management Strategy An Approach That Mitigates Risk and Drives Down Costs

Implementing an Enterprise Information Management Strategy An Approach That Mitigates Risk and Drives Down Costs SAP Thought Leadership Paper Enterprise Information Management Implementing an Enterprise Information Management Strategy An Approach That Mitigates Risk and Drives Down Costs Table of Contents 5 Content

More information

Streamlined Planning and Consolidation for Finance Teams in Any Organization

Streamlined Planning and Consolidation for Finance Teams in Any Organization SAP Solution in Detail SAP Solutions for Enterprise Performance Management, Version for the Microsoft Platform Streamlined Planning and Consolidation for Finance Teams in Any Organization Table of Contents

More information

SAP Sybase Adaptive Server Enterprise Shrinking a Database for Storage Optimization 2013

SAP Sybase Adaptive Server Enterprise Shrinking a Database for Storage Optimization 2013 SAP Sybase Adaptive Server Enterprise Shrinking a Database for Storage Optimization 2013 TABLE OF CONTENTS Introduction... 3 SAP Sybase ASE s techniques to shrink unused space... 3 Shrinking the Transaction

More information

Improving Sales Pipeline Performance Through Enhanced Visibility

Improving Sales Pipeline Performance Through Enhanced Visibility SalesManagement.org Improving Sales Pipeline Performance Through Enhanced Visibility Leveraging Analytics to Focus on the Right Opportunities OVERVIEW For companies with complex sales cycles in high technology,

More information

Create and run apps on HANA Cloud in SAP Web IDE

Create and run apps on HANA Cloud in SAP Web IDE SAP Web IDE How-To Guide Provided by Customer Experience Group Create and run apps on HANA Cloud in SAP Web IDE Applicable Releases: SAP Web IDE 1.4 Version 2.0 - October 2014 Document History Document

More information

Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management

Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management www.sap.com TABLE OF CONTENTS COPYRIGHT... 3 1.0 Motivation... 4 2.0 Method and Prerequisites...

More information

How to Extend a Fiori Application: Purchase Order Approval

How to Extend a Fiori Application: Purchase Order Approval SAP Web IDE How-To Guide Provided by Customer Experience Group How to Extend a Fiori Application: Purchase Order Approval Applicable Releases: SAP Web IDE 1.4 Version 2.0 - October 2014 Document History

More information

SAP Business One OnDemand. SAP Business One OnDemand Solution Overview

SAP Business One OnDemand. SAP Business One OnDemand Solution Overview SAP Business One OnDemand SAP Business One OnDemand Solution Overview SAP Business One OnDemand Table of Contents 4 Executive Summary Introduction SAP Business One Today 8 A Technical Overview: SAP Business

More information

Consumption of OData Services of Open Items Analytics Dashboard using SAP Predictive Analysis

Consumption of OData Services of Open Items Analytics Dashboard using SAP Predictive Analysis Consumption of OData Services of Open Items Analytics Dashboard using SAP Predictive Analysis (Version 1.17) For validation Document version 0.1 7/7/2014 Contents What is SAP Predictive Analytics?... 3

More information

Design Thinking for. Requirements Analysis

Design Thinking for. Requirements Analysis Design Thinking for Requirements Analysis IN THIS ARTICLE Design Thinking for Requirements Analysis Are you in the requirements gathering and analysis phase of a project? Do you need to get a clear understanding

More information

Creating a Fiori Starter Application for sales order tracking

Creating a Fiori Starter Application for sales order tracking SAP Web IDE How-To Guide Provided by Customer Experience Group Creating a Fiori Starter Application for sales order tracking Applicable Releases: SAP Web IDE 1.4 Version 2.0 - October 2014 Creating a Fiori

More information

Data Governance. Data Governance, Data Architecture, and Metadata Essentials Enabling Data Reuse Across the Enterprise

Data Governance. Data Governance, Data Architecture, and Metadata Essentials Enabling Data Reuse Across the Enterprise Data Governance Data Governance, Data Architecture, and Metadata Essentials Enabling Data Reuse Across the Enterprise 2 Table of Contents 4 Why Business Success Requires Data Governance Data Repurposing

More information

ForFarmers: SAP Business Communications Management for Call Center Workload Distribution

ForFarmers: SAP Business Communications Management for Call Center Workload Distribution SAP Customer Success Story Wholesale and distribution ForFarmers ForFarmers: SAP Business Communications Management for Call Center Workload Distribution Thanks to SAP Business Communications Management

More information

Business-Driven, Compliant Identity Management

Business-Driven, Compliant Identity Management Solution in Detail NetWeaver NetWeaver Identity Business-Driven, Compliant Identity Using NetWeaver Identity Managing users in heterogeneous IT landscapes presents many challenges for organizations. System

More information

SAP PartnerEdge Program Guide for Language Services Partners

SAP PartnerEdge Program Guide for Language Services Partners SAP PartnerEdge Program Guide for Language Services Partners Table of Contents 5 The SAP PartnerEdge Program: Providing Superior Value Supporting Your Opportunities 13 Ongoing Program Requirements Requirements

More information

Using SAP Crystal Reports with SAP Sybase SQL Anywhere

Using SAP Crystal Reports with SAP Sybase SQL Anywhere Using SAP Crystal Reports with SAP Sybase SQL Anywhere TABLE OF CONTENTS INTRODUCTION... 3 REQUIREMENTS... 3 CONNECTING TO SQL ANYWHERE WITH CRYSTAL REPORTS... 4 CREATING A SIMPLE REPORT... 7 Adding Data

More information

Certification Guide Network Connectivity for SAP on Premise and Cloud Solutions Integration

Certification Guide Network Connectivity for SAP on Premise and Cloud Solutions Integration Network Connectivity for SAP on Premise and Cloud Solutions Integration TABLE OF CONTENTS INTRODUCTION... 3 NETWORK PRODUCTS IN SCOPE... 4 CERTIFICATION OVERVIEW... 5 Scenarios... 5 Test Cases... 5 THE

More information

Within Budget and on Time

Within Budget and on Time SAP Solution in Detail SAP Product Lifecycle Management SAP Portfolio and Project Management Plan Well and Manage Efficiently Within Budget and on Time Profitable product and service development in today

More information

Configuring Java IDoc Adapter (IDoc_AAE) in Process Integration. : SAP Labs India Pvt.Ltd

Configuring Java IDoc Adapter (IDoc_AAE) in Process Integration. : SAP Labs India Pvt.Ltd Configuring Java IDoc Adapter (IDoc_AAE) in Process Integration Author Company : Syed Umar : SAP Labs India Pvt.Ltd TABLE OF CONTENTS INTRODUCTION... 3 Preparation... 3 CONFIGURATION REQUIRED FOR SENDER

More information

Guide to the SAP Extended Business Program

Guide to the SAP Extended Business Program Guide to the SAP Extended Business Program Table of Contents 5 Program Overview: Building Stronger Relationships Program Purpose Your Role 6 SAP Solutions for the SME Market SAP Business One SAP Business

More information

How to Implement a SAP HANA Database Procedure and consume it from an ABAP Program Step-by-Step Tutorial

How to Implement a SAP HANA Database Procedure and consume it from an ABAP Program Step-by-Step Tutorial How to Implement a SAP HANA Database Procedure and consume it from an ABAP Program Step-by-Step Tutorial Table of Contents Prerequisites... 3 Benefits of using SAP HANA Procedures... 3 Objectives... 3

More information

BW Source System: Troubleshooting Guide

BW Source System: Troubleshooting Guide P. Mani Vannan SAP Labs India TABLE OF CONTENTS TROUBLESHOOTING:... 3 CHECK WHETHER SOURCE SYSTEM CONNECTION IS OK... 3 RELEVANT AUTHORIZATIONS FOR BACKGROUND USER... 8 ERROR RELATED TO IDOC MISMATCH BETWEEN

More information

SAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP BusinessObjects Portfolio SAP Solutions for Small Businesses and Midsize Companies

SAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP BusinessObjects Portfolio SAP Solutions for Small Businesses and Midsize Companies SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP BusinessObjects Portfolio SAP Solutions for Small Businesses and Midsize Companies Executive

More information

mysap ERP mysap ERP HUMAN CAPITAL MANAGEMENT

mysap ERP mysap ERP HUMAN CAPITAL MANAGEMENT mysap ERP mysap ERP HUMAN CAPITAL MANAGEMENT mysap ERP: YOUR INDUSTRY. YOUR BUSINESS. YOUR FUTURE. mysap ERP is the world s most complete solution to support the foundation of your business, enabling adaptive

More information

Operational Risk Management A Clear Path to Proactively Managing Risk and Ensuring Operational Continuity

Operational Risk Management A Clear Path to Proactively Managing Risk and Ensuring Operational Continuity SAP Executive Insight Paper Operational Safety and Risk Management Operational Risk Management A Clear Path to Proactively Managing Risk and Ensuring Operational Continuity Without a consistent way to

More information

SAP Customer Relationship Management. SAP CRM Rapid-Deployment Solution An Essential CRM Solution,

SAP Customer Relationship Management. SAP CRM Rapid-Deployment Solution An Essential CRM Solution, SAP Customer Relationship Management SAP CRM Rapid-Deployment Solution An Essential CRM Solution, Delivered Quickly and Affordably CONTENT 4 Your Vision for CRM 6 Preconfigured CRM Software and Services

More information

How To... Master Data Governance for Material: Maintenance for multiple Materials in one Change Request. Applicable Releases: all

How To... Master Data Governance for Material: Maintenance for multiple Materials in one Change Request. Applicable Releases: all How To... Master Data Governance for Material: Maintenance for multiple Materials in one Change Request Applicable Releases: all Version 1.2 December 2014 Document History Document Version Description

More information

SAP BUSINESS PLANNING AND CONSOLIDATION 10.0, VERSION FOR SAP NETWEAVER, POWERED BY SAP HANA STARTER KIT FOR USGAAP

SAP BUSINESS PLANNING AND CONSOLIDATION 10.0, VERSION FOR SAP NETWEAVER, POWERED BY SAP HANA STARTER KIT FOR USGAAP SAP BUSINESS PLANNING AND CONSOLIDATION 10.0, VERSION FOR SAP NETWEAVER, POWERED BY SAP HANA STARTER KIT FOR USGAAP Configuration overview - Appendix TABLE OF CONTENTS LIST OF ACCOUNTS... 4 Assets...

More information

SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies

SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP Solutions for Small Businesses and Midsize Companies SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP BusinessObjects Edge BI, Standard

More information

Reducing Operational Risk with SAP Management of Change

Reducing Operational Risk with SAP Management of Change SAP Solution in Detail SAP Solutions for Sustainability SAP Management of Change Reducing Operational Risk with SAP Management of Change Table of Contents 3 Quick Facts 4 Improve Safety with Flexible and

More information

Enhancing Constituent Perceptions with CRM for Public Sector Advancing Beyond Efficiency and Service Improvements

Enhancing Constituent Perceptions with CRM for Public Sector Advancing Beyond Efficiency and Service Improvements SAP Thought Leadership Public Sector Enhancing Constituent Perceptions with CRM for Public Sector Advancing Beyond Efficiency and Service Improvements By using software solutions to enhance customer relationship

More information

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite SAP Solution Overview SAP Business Suite SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE ESSENTIAL ENTERPRISE BUSINESS STRATEGY PROVIDING A SOLID FOUNDATION FOR ENTERPRISE FINANCIAL MANAGEMENT 2 Even

More information

SAP Briefing Brochure. Solutions. October 2010

SAP Briefing Brochure. Solutions. October 2010 SAP Briefing Brochure SAP Energy Management Solutions October 2010 Our vision to enable every customer to become a best-run business will be the catalyst to delivering through on our goals. We must continue

More information

Setting up Single Sign-On (SSO) with SAP HANA and SAP BusinessObjects XI 4.0

Setting up Single Sign-On (SSO) with SAP HANA and SAP BusinessObjects XI 4.0 Setting up Single Sign-On (SSO) with SAP HANA and SAP BusinessObjects XI 4.0 June 14, 2013 Version 2.0 Vishal Dhir Customer Solution Adoption (CSA) www.sap.com TABLE OF CONTENTS INTRODUCTION... 3 What

More information

Using Database Performance Warehouse to Monitor Microsoft SQL Server Report Content

Using Database Performance Warehouse to Monitor Microsoft SQL Server Report Content Using Database Performance Warehouse to Monitor Microsoft SQL Server Report Content Applies to: Enhancement Package 1 for SAP Solution Manager 7.0 (SP18) and Microsoft SQL Server databases. SAP Solution

More information

The Clear Path to Business

The Clear Path to Business SAP Solution in Detail SAP Crystal Solutions The Clear Path to Business Intelligence Optimize Decisions with SAP CrySTAl Solutions Unreliable, untimely, and unworkable information is the frustration of

More information

Procurement. Procurement Solutions from SAP Enabling Excellence for Procurement Organizations

Procurement. Procurement Solutions from SAP Enabling Excellence for Procurement Organizations Procurement Procurement Solutions from SAP Enabling Excellence for Procurement Organizations Procurement Solutions from SAP Table of Contents 4 A New Era for Procurement Creating Leaders 6 How SAP Solutions

More information

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview

SAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview Solution Overview SAP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT AS A BUSINESS STRATEGY IS CHANGING 2 With SAP CRM, we optimized our sales resources, reduced administrative costs,

More information

Business ByDesign. The SAP Business ByDesign solution helps you optimize project management

Business ByDesign. The SAP Business ByDesign solution helps you optimize project management SAP Functions in Detail SAP Solutions for Small Businesses and Midsize Companies Efficient Project Management Drive Project Success with SAP Business ByDesign The SAP Business ByDesign solution helps you

More information

SAP CRM Service Manager 3.1 Mobile App Extended Feature List An extended list of all the features included in the default delivery of the SAP CRM

SAP CRM Service Manager 3.1 Mobile App Extended Feature List An extended list of all the features included in the default delivery of the SAP CRM SAP CRM Service Manager 3.1 Mobile App Extended Feature List An extended list of all the features included in the default delivery of the SAP CRM Service Manager Mobile App TABLE OF CONTENTS SECTION 1:

More information

Harness the Power of Analytics Across Lines of Business with Speed and Ease

Harness the Power of Analytics Across Lines of Business with Speed and Ease SAP Brief SAP Crystal s Objectives Harness the Power of Analytics Across Lines of Business with Speed and Ease Enable better insight at critical moments of engagement Enable better insight at critical

More information

Disaster Recovery. Automated Disaster Recovery. Environment VMware Recovery and NetApp Storage and Data Management Solutions

Disaster Recovery. Automated Disaster Recovery. Environment VMware Recovery and NetApp Storage and Data Management Solutions Disaster Recovery Automated Disaster Recovery for Your SAP Software Environment VMware Recovery and NetApp Storage and Data Management Solutions Given the complexity of today s IT environments and the

More information

WHITEPAPER. Improving Employee Productivity with Social Tools

WHITEPAPER. Improving Employee Productivity with Social Tools WHITEPAPER Improving Employee Productivity with Social Tools Jam solution Improving Employee Productivity with Social Tools These days you ll notice an emerging trend tech-savvy millennials are becoming

More information

SAP ERP EMPLOYEE INTERACTION CENTER

SAP ERP EMPLOYEE INTERACTION CENTER SAP ERP EMPLOYEE INTERACTION CENTER Frequently Asked Questions 1) What is the employee interaction center offering? 2) What is the product history of the employee interaction center? 3) When is a standard

More information

Outperform Financial Objectives and Enable Regulatory Compliance

Outperform Financial Objectives and Enable Regulatory Compliance SAP Brief Analytics s from SAP SAP s for Enterprise Performance Management Objectives Outperform Financial Objectives and Enable Regulatory Compliance Drive better decisions and streamline the close-to-disclose

More information

SAP Archiving and SAP Document Access

SAP Archiving and SAP Document Access SAP Solution in Detail SAP ERP SAP Archiving and SAP Document Access Streamline the Process of Upgrading SAP ERP The process of upgrading to the SAP ERP 6.0 application can be streamlined by using archiving

More information

THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE

THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE SAP Executive Insight It s no secret that implementing HR shared services can help organizations generate significant

More information

Arteria Technologies: Building Enterprise Mobile Apps That Extend SAP Business Suite

Arteria Technologies: Building Enterprise Mobile Apps That Extend SAP Business Suite 2012 SAP AG. All rights reserved. Arteria Technologies: Building Enterprise Mobile Apps That Extend SAP Business Suite Arteria Technologies Pvt. Ltd. is among the first of a growing number of SAP partners

More information

Integrated Finance, Risk, and Profitability Management for Insurance

Integrated Finance, Risk, and Profitability Management for Insurance SAP Brief SAP for Insurance SAP Cost and Revenue Allocation for Financial Products Objectives Integrated Finance, Risk, and Profitability Management for Insurance Gain deep business insights Gain deep

More information

SAP Customer Relationship Management. Delivering Superior Customer Value in Communications Firms Enabling Optimal Offer Creation

SAP Customer Relationship Management. Delivering Superior Customer Value in Communications Firms Enabling Optimal Offer Creation SAP Customer Relationship Management Delivering Superior Customer Value in Communications Firms Enabling Optimal Offer Creation for Service Providers CONTENT 3 Overview ^ 4 ^ 5 Strategic Imperatives for

More information

Installation Guide SAP Business Explorer

Installation Guide SAP Business Explorer SAP Business Explorer 7.X Copyright Copyright 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission

More information

Cloud Single Sign-On and On-Premise Identity Federation with SAP NetWeaver Cloud White Paper

Cloud Single Sign-On and On-Premise Identity Federation with SAP NetWeaver Cloud White Paper Cloud Single Sign-On and On-Premise Identity Federation with SAP NetWeaver Cloud White Paper TABLE OF CONTENTS INTRODUCTION... 3 Where we came from... 3 The User s Dilemma with the Cloud... 4 The Administrator

More information

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT Your business intelligence strategy should take into account all sources

More information

BUSINESS-DRIVEN, COMPLIANT IDENTITY MANAGEMENT USING SAP NetWeaver IDENTITY MANAGEMENT

BUSINESS-DRIVEN, COMPLIANT IDENTITY MANAGEMENT USING SAP NetWeaver IDENTITY MANAGEMENT Solution in Detail NetWeaver BUSINESS-DRIVEN, COMPLIANT IDENTITY MANAGEMENT USING NetWeaver IDENTITY MANAGEMENT Identity management today presents organizations with a host of challenges. System landscapes

More information

SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS

SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS SAP Solution in Detail SAP BusinessObjects Enterprise Performance Management Solutions SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS The SAP BusinessObjects

More information

Optimize Workforce Scheduling for Vastly Improved Aftersales Operations

Optimize Workforce Scheduling for Vastly Improved Aftersales Operations SAP Brief SAP Business Suite Objectives SAP Workforce Scheduling and Optimization by ClickSoftware Optimize Workforce Scheduling for Vastly Improved Aftersales Operations Building an outstanding service

More information

SAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP Solutions for Small Business and Midsize Companies

SAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP Solutions for Small Business and Midsize Companies SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP Solutions for Small Business and Midsize Companies Executive Summary Business Intelligence

More information

SAP Executive Insight. Best Practices of the Best-Run Sales Organizations Sales Opportunity Blueprinting

SAP Executive Insight. Best Practices of the Best-Run Sales Organizations Sales Opportunity Blueprinting SAP Executive Insight Best Practices of the Best-Run Sales Organizations Sales Opportunity Blueprinting Why are we talking about blueprints? After all, blueprints are used in the construction of buildings,

More information

Automate Complex Pay Rules While Streamlining Time and Attendance Management

Automate Complex Pay Rules While Streamlining Time and Attendance Management SAP Brief SAP Extensions SAP Time and Attendance Management by WorkForce Software Objectives Automate Complex Pay Rules While Streamlining Time and Attendance Management Gaining real-time insights to help

More information

SAP HANA. SAP HANA Performance Efficient Speed and Scale-Out for Real-Time Business Intelligence

SAP HANA. SAP HANA Performance Efficient Speed and Scale-Out for Real-Time Business Intelligence SAP HANA SAP HANA Performance Efficient Speed and Scale-Out for Real-Time Business Intelligence SAP HANA Performance Table of Contents 3 Introduction 4 The Test Environment Database Schema Test Data System

More information

SAP BusinessObjects SOLUTIONS FOR ORACLE ENVIRONMENTS

SAP BusinessObjects SOLUTIONS FOR ORACLE ENVIRONMENTS SAP BusinessObjects SOLUTIONS FOR ORACLE ENVIRONMENTS BUSINESS INTELLIGENCE FOR ORACLE APPLICATIONS AND TECHNOLOGY SAP Solution Brief SAP BusinessObjects Business Intelligence Solutions 1 SAP BUSINESSOBJECTS

More information

SAP Thought Leadership Paper Human Capital Management. Accelerate Performance in Human Resources Data-Driven Strategies for Measurable Improvement

SAP Thought Leadership Paper Human Capital Management. Accelerate Performance in Human Resources Data-Driven Strategies for Measurable Improvement SAP Thought Leadership Paper Human Capital Management Accelerate Performance in Human Resources Data-Driven Strategies for Measurable Improvement Table of Contents 4 Executive Summary 5 The Increased Need

More information

An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth

An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth SAP for Mining Solutions An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth 2013 SAP AG or an SAP affi iate company. All rights reserved.

More information

SAP Solution Manager - Content Transfer This document provides information on architectural and design questions, such as which SAP Solution Manager

SAP Solution Manager - Content Transfer This document provides information on architectural and design questions, such as which SAP Solution Manager SAP Solution Manager - Content Transfer This document provides information on architectural and design questions, such as which SAP Solution Manager content is transferable and how. TABLE OF CONTENTS PREFACE...

More information

Run SAP Risk Management in Utilities to Get Business Value Fast

Run SAP Risk Management in Utilities to Get Business Value Fast SAP Information Sheet SAP Solutions for Governance, Risk, and Compliance SAP Risk Management Quick Facts Run SAP Risk Management in Utilities to Get Business Value Fast Quick Facts Summary The SAP Risk

More information

HR400 SAP ERP HCM Payroll Configuration

HR400 SAP ERP HCM Payroll Configuration HR400 SAP ERP HCM Payroll Configuration. COURSE OUTLINE Course Version: 15 Course Duration: 5 Day(s) SAP Copyrights and Trademarks 2014 SAP AG. All rights reserved. No part of this publication may be reproduced

More information

Simplify Field Service Management with SAP Solutions

Simplify Field Service Management with SAP Solutions SAP Solution in Detail SAP Service and Support Field Service Management Solutions Simplify Field Service Management with SAP Solutions Table of Contents 3 Quick Facts 4 Resolve Service Issues While Developing

More information

SAPFIN. Overview of SAP ERP Financials COURSE OUTLINE. Course Version: 15 Course Duration: 2 Day(s)

SAPFIN. Overview of SAP ERP Financials COURSE OUTLINE. Course Version: 15 Course Duration: 2 Day(s) SAPFIN Overview of SAP ERP Financials. COURSE OUTLINE Course Version: 15 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2014 SAP AG. All rights reserved. No part of this publication may be reproduced

More information

What's New in SAP BusinessObjects XI 3.1 Service Pack 5

What's New in SAP BusinessObjects XI 3.1 Service Pack 5 What's New in SAP BusinessObjects XI 3.1 Service Pack 5 SAP BusinessObjects XI 3.1 Service Pack 5 Copyright 2011 SAP AG. All rights reserved.sap, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects

More information

How To... Master Data Governance for Material: Create Custom Print forms. Applicable Releases: MDG 7

How To... Master Data Governance for Material: Create Custom Print forms. Applicable Releases: MDG 7 Applicable Releases: MDG 7 Version 1 January 2014 Document History www.sap.com Document Version Description 1.00 First official release of this guide TABLE OF CONTENTS 1. BUSINESS SCENARIO... 4 2. BACKGROUND

More information

Training.sap.com User Guide

Training.sap.com User Guide Training.sap.com User Guide Table of Contents WELCOME TO SAP EDUCATION ONLINE!... 3 HOW TO REGISTER IN SAP EDUCATION ONLINE AND START YOUR COURSES... 3 BASIC NAVIGATION... 6 BROWSE OUR CATALOGUE HOME...

More information

Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group

Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group SAP Services Transform HR into a Best-Run Business Best People and Talent: Gain a Trusted Partner in the Business Transformation Services Group A Journey Toward Optimum Results The Three Layers of HR Transformation

More information

Streamline Processes and Gain Business Insights in the Cloud

Streamline Processes and Gain Business Insights in the Cloud SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Cloud Objectives Streamline Processes and Gain Business Insights in the Cloud Drive profitable growth affordably and without

More information

SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW

SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW HUMAN CAPITAL ASSETS ARE VITAL With SAP E-Recruiting, we can improve personnel selection while maintaining a high level of efficiency in our back-office

More information

mysap ERP FINANCIALS SOLUTION OVERVIEW

mysap ERP FINANCIALS SOLUTION OVERVIEW mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete

More information

Installing and Configuring the HANA Cloud Connector for On-premise OData Access

Installing and Configuring the HANA Cloud Connector for On-premise OData Access SAP Cloud Connector How-To Guide Provided by SAP s Technology RIG Installing and Configuring the HANA Cloud Connector for On-premise OData Access Applicable Releases: HANA Cloud Connector 2.x Version 1.0

More information