How should the name of the business appear on the card? (Max 26 characters)

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1 VISA BUSINESS CHECK CARD APPLICATION (Please complete the application, print, and bring to any Asheville Savings Bank location. DO NOT THIS FORM) Company Information Company Name Business CIS Number TIN/SSN Company Mailing Address City State Zip How should the name of the business appear on the card? (Max 26 characters) Accounts to be linked to Card for Access Type of Account Account Number (Primary) Account Number (Secondary) Checking Select as Primary Select as Secondary Money Market Select as Primary Select as Secondary Money Market may only be chosen as Primary if no checking account is available Savings Unable to select as Primary Select as Secondary One business Primary Checking Account may be set to be accessed by using the Company s Visa Business Check Card(s) for Point of Sale (POS) purchases. Secondary accounts are accessible through an ATM Transaction only. Cardholder Information Cardholder Name OFAC Clear Telephone Cardholder Street Address City State Zip The card will be issued with the name of the Business and the Cardholder s Name. The Card and PIN will be mailed to the Business Mailing Address. Business Authorization/Identification Must be an authorized signer The undersigned President, Sole Proprietor, Partner or authorized agent of the company set forth above (the Company ) hereby requests, authorizes and directs Asheville Savings Bank, S.S.B. (the Bank ) to issue a Visa Business Check Card in the name of Company and the cardholder set forth above who shall be an authorized user of the Company s Visa Business Check Card. The undersigned further represents, acknowledges, contracts and agrees, on behalf of Company, that (i) the undersigned has full power and authority to execute this Application on behalf of Company (ii) the undersigned has received and read the Asheville Savings Bank Check Card Agreement and Disclosure Statement (the Agreement ) and agrees that the company shall be bound by the terms and provisions of the Agreement, as amended from time to time, in regard to the use of all Visa Business Check Cards issued by Bank to Company. Printed Name of Person Authorizing Card Issuance Signature of Person Authorizing Card Issuance Primary ID Issue Expiration Asheville Savings Bank must be notified immediately in the event the Company terminates the authority of the Cardholder set forth above to use the Company s Visa Business Check Card. Bank Use Only Application Accepted By Application Approved By CMSe Entered By Card Number Revised eBanking

2 VISA BUSINESS CHECK CARD AGREEMENT AND DISCLOSURE STATEMENT This Asheville Savings Bank Visa Business Check Card Agreement and Disclosure Statement (the Agreement ) contains the terms and provisions which apply to the use of the Asheville Savings Bank Visa Business Check Card(s) issued to you (the Card or Cards ) and the transfer of funds as a result of the use of your Card(s). The Card(s) are available only in connection with (i) commercial accounts owned and operated by corporations, partnerships, limited liability companies, associations and other business entities and sole proprietors engaged in business and commercial activity and (ii) accounts owned by corporations, limited liability companies, associations and other entities operated on a commercial nonprofit basis. The Cards are not available for accounts used primarily for personal, family or household purposes. In this Agreement the words you, your and yours mean (a) the corporation, partnership, limited liability company, association, individual(s) acting as sole proprietors or other person or entity that owns the Account(s) for which the Card(s) is issued and/or that executed the Asheville Savings Bank Visa Business Check Card Application in regard to such Account(s) (the Company ), and (b) each officer, member, manager, partner, employee, principal, owner, agent or other person authorized by the Company to use the Card(s)(each such person an authorized user ). The words we, us and our mean Asheville Savings Bank, S.S.B. (the Bank ). By applying for the Card(s), executing the Asheville Savings Bank Visa Business Check Card Application or accepting and using the Card(s), or allowing anyone to use the Card(s), you agree to the terms, provisions and conditions of this Agreement and that the Company shall be responsible for all purchases, payments, transfers, withdrawals, cash advances, transactions and other actions taken or made through the use of the Card(s)(collectively the Transactions, individually a Transaction ). This Agreement is in addition to the Deposit Agreement applicable to your Account(s) and any other agreements dealing with your Account(s) or your Card(s). 1. USE OF YOUR CARD(S). Your Card(s) relates only to the bank account designated as your Primary Account and the bank account(s), if any, designated as your Secondary Account(s) on your Asheville Savings Bank Visa Business Check Card Application (the Application ). Your Card(s) is a debit card. It can be used to make purchases, pay for goods and services and obtain cash advances as hereinafter provided. Your Card(s) can also be used to make withdrawals, transfer funds, perform balance inquires and take other actions at Automated Teller Machines ( ATMs ). Each authorized user will be able to perform Transactions and will have access to your Account(s). You agree that all Cards are to be used for business purposes only. All purchases and payments made and cash advances obtained using your Card(s) will be deducted from your Primary Account shown and designated on your Application (your Primary Account ). Your Card(s) will also provide ATM access to your Primary Account and those accounts designated by the Company as Secondary Accounts on your Application (your Secondary Accounts ). Your Primary Account and all your Secondary Accounts, if any, are referred to collectively in this Agreement as your Accounts and individually as an Account. Whenever you use your Card(s) to make a purchase, payment, withdrawal, transfer or perform any other Transaction, you are authorizing us to debit the amount of the Transaction from your appropriate Account. We will assign you a confidential personal identification number ( PIN ) for each Card. The completion of some Transactions through use of your Card(s) may require you to enter your PIN for authorization purposes or to provide the card number embossed or printed on the Card. You agree not to reveal your PIN to anyone. Except as otherwise provided in this Agreement, the Company shall be responsible for all purchases, payments, transfers, withdrawals and other Transactions made through the use of your Card(s), whether authorized by the Company or not. Use of your Card(s) is subject to the terms and provisions of this Agreement, the terms and provisions of your Account agreement and all applicable laws, rules and regulations including, without limitation, the rules and regulations of Visa, U.S.A., Inc., as the same are amended from time to time. 2. MAINTENANCE OF YOUR PRIMARY ACCOUNT. Since all purchases, payments and cash advances are deducted directly from your Primary Account, use of your Card(s) requires the maintenance of your Primary Account in the Company s name. In the event you do not designate a Primary Account, or in the event your Primary Account is closed, we may designate another of your Accounts as your Primary Account. 3. USE OF CARD(S) AT ATMS. Your Card(s) may be used at ATMs owned and/or operated by Bank for cash withdrawals, balance inquiries, deposits, payments and transfers in regard to your Accounts. Your Accounts may also be accessed for the foregoing purposes at ATMs not owned or operated by Bank if such other ATMs display one or more of the network logos shown on the back of your Card(s). Your Card(s) may also be used at certain merchant locations for purchases (which may include cash back), payments and in some cases for cash withdrawals. 4. USE OF CARD(S) FOR PURCHASES, PAYMENTS, CASH WITHDRAWALS AND OTHER PURPOSES. In addition to the use of your Card(s) at ATMs as set forth above, your Card(s) may be used to make purchases, to pay for goods and services and to obtain cash withdrawals at any authorized merchant or financial institution that accepts Visa. If you desire, and the merchant allows, you may also be able to obtain cash back from the merchant. You may be required to enter your PIN or to sign a sales slip or other document to validate the Transaction. In some situations you may only be asked to provide your Card number. If you provide your Card number without presenting your Card, such as for a mail, telephone, internet or online purchase or payment, we may honor the transaction and charge your Primary Account for the amount of the Transaction. The legal effect of presenting your Card and signing a sales slip, or providing your Card number to someone to complete a Transaction without presentation of the Card, is the same as if you presented your Card and transmitted your PIN to effect such Transaction and will not affect our ability to charge your Primary Account for the amount of the Transaction. All purchases, payments and cash advances made with your Card(s) will be deducted from your Primary Account. 5. GENERAL LIMITATIONS. You may not use your Card(s) for a Transaction that would cause the available balance in your Primary Account to be less than zero unless you have Overdraft Protection on your Primary Account. Overdraft Protection may be in the form of a line of credit extended by Bank to you that is tied to your Primary Account or you may have one or more of your other accounts tied to your Primary Account so that charges and debits to your Primary Account in excess of the available balance in your Primary Account will be paid out of such other account(s). In the event you use your Card(s) for Transactions that would cause the available balance in your Primary Account to be less than zero, and there is no Overdraft Protection to pay such Transaction, we may refuse to authorize or decline such Transaction, or we may, in our sole and absolute discretion, authorize, pay, accept or complete such Transaction. If we authorize, pay, accept or complete any Transaction that would cause the available balance in your Primary Account to be less than zero, you agree to pay us, immediately upon demand but in all events within 30 days following our payment of such Transaction, the amount of such Transaction together with our then current Overdraft fee. We may, at any time, set off the amount of any such Transaction and/or the amount of our Overdraft charge from any account you have at the Bank, or we may apply the amount of such Transaction and/or the amount of our Overdraft charge for honoring such Transaction to your Primary Account, which may cause a negative available balance in your Primary Account or further increase an already existing negative available balance in your Primary Account. If we apply the amount of any such Transaction and/or the amount of the our Overdraft fee to your Primary Account, this may thereafter cause other activity on your Primary Account to be processed while this account has a negative available balance. This may in turn thereafter cause us to return items drawn on or payable out of your Primary Account as unpaid, decline Transactions or, at our option, honor or pay items and Transactions CONTINUED 1

3 while your Primary Account has a negative available balance, thus causing you to incur additional Overdraft charges. 6. OTHER LIMITATIONS. The maximum amount of cash that can be withdrawn from any Account by using an ATM is $ per Card, per day. The maximum amount of non ATM PIN Transactions per Card, per day is $5, The maximum amount of non ATM Non PIN Transactions per Card, per day is $5, The maximum non ATM cash advance per Card, per day, is $ The maximum amount of Transactions that may be processed through any debit transaction system other than the Visa/InterLink system is $ per Card, per day. The foregoing are the current maximum daily limits per Card. However, different, lower limits may be set on the various Cards related to your Account(s) as may be determined by you and/ or us. In addition, the foregoing limitations may, at any time hereafter, be increased or decreased by us, in our sole and absolute discretion, without notice to you. Notwithstanding the maximum dollar limitations set forth above, or the amount of the available balance in your Primary Account, we may, from time to time, without notice to you, limit the number, type and /or dollar amount of any Transaction that may be made by use of your Card(s) and/or terminate or suspend the operation of any of your Cards. In accordance with the Visa Rules and Regulations, a merchant may be required to obtain an authorization from us for any Transaction over a certain dollar amount. 7. SECURITY; TRANSACTIONS AS FUNDS TRANSFERS. In the event any Transaction is a funds transfer subject to the provisions of Article 4A of the Uniform Commercial Code as enacted in North Carolina, which appears as Article 4A of Chapter 25 of the North Carolina General Statutes ( Article 4A ), the words and phrases used in this Agreement not otherwise defined herein shall have the meaning(s) set forth in said Article 4A. Bank is not obligated to accept any payment order issued by you, or in your name. Bank may undertake to act only on those payment orders it chooses to accept from time to time and shall have no liability to you of any kind for failing to accept and execute any payment order sent to Bank by you or in your name. Bank shall be deemed to have accepted a payment order only by executing it. Bank may reject a payment order initiated by you for any reason or for no reason and shall have no obligation to give you a notice of rejection of any payment order. The failure of Bank to give you a notice of rejection of a payment order shall not be deemed an acceptance of such payment order. Bank will issue all Cards in the name of the Company and in the name of the authorized user as designated by the Company. Both the name of the Company and the name of the authorized user of each Card will appear on the face of the Card. As a security measure, the authorized user of each Card must sign the Card on the reverse side of the Card immediately upon receipt. In addition, each Card will have a separate confidential PIN and each authorized user must use his or her confidential PIN to activate their Card before any use of the Card. Each authorized user shall protect and keep safe his or her Card and shall protect and keep confidential his or her PIN for their Card. The Company shall establish and maintain procedures to safeguard all Cards and the confidentiality of all PINs for such Cards. The security of all Cards and the maintenance and safeguarding of the secrecy of all PINs for those Cards shall be the sole responsibility of the Company. All Cards and all PINs shall be afforded the highest level of security by the Company and each authorized user. Use of the Card together with the PIN applicable to such Card, or the presentation of the Card together with the signature of the authorized user of such Card or the providing of the correct Card number to any merchant or financial institution constitutes the security procedure agreed upon by you and Bank to verify the validity of any Transaction. The Company hereby acknowledges and agrees that (i) the foregoing security procedures are in all respects adequate for the Company s purposes and are in all respects, commercially reasonable, (ii) the foregoing security procedures are solely for the purpose of verifying the authenticity of any payment order and are not to detect errors in such payment order, (iii) the Company has no right or ability to amend or cancel a payment order once it has been sent and (iv) the Bank offers no security procedure(s) for the detection of errors in payment orders. Any payment order issued in the name of the Company which passes the security procedures set forth above shall be effective as the act and authorized payment order of the Company, and the Company shall be bound thereby whether or not such payment order was actually authorized by the Company. 8. INTERNATIONAL TRANSACTIONS. When your Card(s) is used for an international Transaction, Visa will convert the Transaction amount from the foreign currency amount to a United States of America dollar amount in accordance with Visa s currency conversion procedures in effect at the time the Transaction is processed. The current currency conversion regulations provide that the currency exchange rate to be used is either (a) a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing dates, which rate may vary from the rate Visa itself receives, or (b) a government mandated rate in effect for the central processing date, plus an International Service Assessment (ISA) Fee as provided for by Visa. Because of fluctuation in foreign exchange rates, the currency exchange rate in effect on the date the Transaction is processed may be different than the currency exchange rate in effect on the date of the Transaction or the date of posting. An ISA fee may be applied to each international Transaction occurring outside the United States of America, Puerto Rico or the US Virgin Islands, whether or not foreign currency has to be converted to United States dollars. The ISA fee imposed on any Transaction may be included as a part of the transaction amount or displayed as a separate charge on your monthly statement. 9. SERVICE CHARGES AND FEES. You agree to pay to Bank (i) all service charges and fees (including Overdraft and Nonsufficient Funds fees) applicable to your Card(s) and the use of your Cards including, without limitation, those listed on Bank s list of Ancillary Fees at the time such fees are incurred, and (ii) those service charges and fees provided for under the Visa U.S.A., Inc. Rules and Regulations. These charges and fees are subject to change at any time without notice to you. If you use an ATM owned or operated by anyone other than us, you may be charged an additional, separate charge by the owner or operator of such ATM and/or the network that operates such other ATM. Normally such additional charge(s) by the owner of the ATM or such other network is disclosed prior to completion of the transaction but you will be responsible for any such additional charge(s) whether or not such additional charge(s) was disclosed prior to completion of the transaction. All charges and fees will appear on your monthly account statement. 10. DOCUMENTATION OF TRANSFERS. Each time you use your Card(s) at an ATM you will have the option to receive a receipt. For all Card present transactions using a PIN you may receive a receipt or sales slip and for all card present non PIN transactions you may receive a copy of your signed sales slip or a receipt of another type. 11. STATEMENTS AND DISPUTED ITEMS. You will receive a monthly statement on your Primary Account which will show all purchases, payments, transfers, withdrawals and other Transactions completed through the use of your Card(s) and all fees and charges related to use of your Card(s). If you believe any of the purchases, payments, withdrawals, transfers or other Transactions relating to the use of your Card(s) as shown on your monthly account statement is wrong, or if you need more information about any purchase, payment, withdrawal, transfer or other Transaction shown on your monthly statement, contact us immediately by telephoning us at or write to us at: Asheville Savings Bank, S.S.B. PO Box 652 Asheville, NC Attention: Card Services When you contact us, provide us with the following information: a) Your name, the applicable Account number and the Card number; b) The dollar amount of the suspected error; c) Describe the suspected error or the purchase, payment, transfer, withdrawal or other Transaction or charge you believe to be in error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are not sure about. CONTINUED 2

4 Any communication regarding a disputed item or suspected error must be received by Bank within sixty (60) days following the date of the first monthly statement showing the disputed charge, purchase, payment, transfer, withdrawal or other Transaction. Following the foregoing sixty (60) day time period, all purchases, payments, transfers, withdrawals and other Transactions shown on your monthly statement for your Primary Account shall be conclusively presumed to be accurate and authorized and may not be disputed. If Bank receives a timely notice of a disputed Transaction, we will initiate an investigation and attempt to resolve all documented disputes within ninety (90) days of receipt of such dispute. 12. ILLEGAL ACTIVITIES. You agree not to use your Card(s) for any illegal purpose or to engage in any activities deemed illegal under applicable federal or state law. Specifically, you agree not to use your Card(s) in connection with any online or internet gambling or to fund any account used in connection with online or internet gambling. Notwithstanding the foregoing, we may charge your Primary Account for any transactions made by or through the use of your Card(s) in violation of the prohibitions set forth in this section. 13. LIABILITY FOR UNAUTHORIZED USE. All uses of any Card(s) issued to you shall be deemed expressly authorized by you. The Company shall be liable for all purchases, payments, withdrawals, transfers and other Transactions made through use of your Card(s), whether or not such Transaction was authorized or exceeded the authority of the person who executed such Transaction. You agree to take all reasonable precautions to prevent unauthorized use of your Card(s) and to keep confidential all PINs issued for each of your Card(s). You agree not to reveal your PIN to any unauthorized person(s) or to write it on your Card or in any other place which may be accessible to unauthorized persons. When you authorize someone to use any of your Card(s), you are responsible for all purchases, payments, withdrawals, transfers and other Transactions performed by such person until you notify us, in writing, that such person is no longer authorized to use your Card(s) and we have a reasonable period of time to act on such notice. 14. LOSS OR THEFT OF YOUR CARD(S). You agree to notify us immediately at in the event you believe any of your Cards has been lost or stolen or in the event the PIN related to any of your Cards or the card number of any of your Cards has been misappropriated or has otherwise come into the knowledge or possession of any person other than the person authorized to use such Card or in the event you believe the security of your Account or of any of your Cards is at risk. If you cannot for any reason reach us by telephone, please write to us at: Asheville Savings Bank, S.S.B. PO Box 652 Asheville, NC Attention: Card Services The Company shall be responsible for all Transactions made through the use of a lost or stolen Card until we receive notice of such loss or theft and have a reasonable period of time to act upon such notice. You agree to assist us in determining the facts, circumstances and other pertinent information relating to any loss, theft or possible unauthorized use of your Card and to comply with such requests or procedures as we may require. 15. VISA ZERO LIABILITY POLICY. Notwithstanding any provision of this Agreement to the contrary, as long as the Visa Zero Liability Policy is in place it may provide you with protection against certain unauthorized check card transactions (including internet and telephone purchases) processed through the Visa network. The Visa Zero Liability Policy does not apply to ATM transactions or PIN transactions not processed through the Visa/InterLink system. For purposes of the Visa Zero Liability Policy applicable to your Card(s), Bank excludes from the definition of an unauthorized transaction (i) any transaction by (a) an owner, co-owner or principal of the Company, (b) an authorized user of a Card, (c) any person authorized to use the Card by an authorized user of a Card or (d) a person with an interest in or authority to transact business on the Primary Account, (ii) any transaction by an authorized holder or user of a Card, even if such transaction exceeds his or her authority or the purchase, transfer or transaction in question was not done for the benefit or use of the Company and (iii) any purchase, payment, cash advance or other transaction not reported to us within sixty (60) days following the date of mailing of the first statement showing such purchase, payment, cash advance or other transaction. Further, Bank may (i) decline coverage of the Visa Zero Liability Policy in regard to any purchase, payment, cash advance or other transaction caused by the gross negligence or fraud of Company or any of its authorized users of the Company s Card(s) and may hold Company liable for such purchase, payment, cash advance or other transaction, and (ii) require written confirmation of the facts and circumstances surrounding any allegedly unauthorized transaction you assert should be covered under the Visa Zero Liability Policy before providing provisional credit for such transaction. In addition, Bank may delay providing provisional credit for any disputed purchase, payment, cash advance or other transaction to the extent allowed under applicable law if Bank determines that the circumstances surrounding the dispute or your account history warrants the delay. 16. GENERAL PROVISIONS. a) You may not be able to use your Card(s) to perform Transactions if your Primary Account has a negative available balance or your request would exceed any of the limitations set forth in this Agreement. b) An authorized users Card will be effective, and all Transactions performed by such authorized user will be deemed authorized transactions, until you have notified us in writing that you have revoked the authorization of such person and we have a reasonable period of time to act on such notice. c) You agree to notify Bank immediately in writing when any authorized user of a Card is no longer employed by the Company or is no longer authorized to use the Card. All use of the Card(s) by such persons prior to such notice will be effective against Company. d) Except as otherwise provided in this Agreement, the Company is responsible for all Transactions performed through use of any of your Card(s), whether or not such Transaction(s) were authorized or exceeded the authority of the person who executed such Transaction. 17. DISCLOSURE OF ACCOUNT INFORMATION. We will not disclose information about your Accounts or the payments, transfers or transactions you make except: a) As necessary to complete transfers and/or Transactions initiated by you or any person authorized to use any of your Cards; b) To verify the existence and condition of your Account at the request of a third party, such as a credit bureau, merchant, the network used to process our ATM transactions and Visa debit transactions, a member of a network other than a network used by us or the owner or operator of an ATM not owned by us used by you or anyone authorized to use any of your Cards; c) To comply with government agencies, court orders or other legal processes; d) If you give us your written permission. 18. BUSINESS DAYS. Our business days are Monday through Friday not including any federal holidays. 19. OWNERSHIP OF CARD(S). Any and all Cards issued to you by us are our property, are not transferable and shall be returned to us by you immediately upon our demand or upon notice of cancellation by us to you. We reserve the right to terminate or revoke your electronic transaction privileges under this Agreement at any time without notice to you or anyone. You agree that we may, at any time, in our sole discretion, terminate, limit or modify your right to use your Card(s), or any of them, at any time without notice to you or anyone. 20. AMENDMENTS. We may amend or change any of the terms and provisions of this Agreement including, without limitation, any of the fees or charges related to the use of your Cards, at any time. Written notice of any such amendment shall be provided to you as required by law. Except as otherwise provided in this Agreement, we will give you written notice at least ten (10) days before the change(s) become effective if the change(s) will result in increased costs or liabilities to you under this CONTINUED 3

5 Agreement. Any use of your Card(s) subsequent to any such notice of amendment of this Agreement shall constitute acceptance of such amendment. 21. CANCELLATION. You may cancel your Card(s) at any time by returning your Card(s) to us along with a letter requesting that we terminate your Card(s). We may, in our sole discretion, cancel or terminate this Agreement, at any time, without notice to you or anyone. Notwithstanding any such cancellation of your Card(s), or any cancellation or termination of this Agreement, your obligations under this Agreement shall continue unchanged as provided for in this Agreement as to all transfers and Transactions made prior to any such cancellation of your Card(s) or cancellation or termination of this Agreement. 22. LIMITATION OF LIABILITY. The duties and responsibilities of Bank under this Agreement are limited to those set forth in this Agreement. Except for acts of gross negligence, fraud or willful misconduct, Bank shall not be liable to Company for any error, mistake or acts done or steps taken or omitted by Bank in good faith, or for any good faith mistake of law or fact. IN NO EVENT SHALL BANK BE LIABLE TO COMPANY FOR ANY INDIRECT, SPECIAL, PUNATIVE OR CONSEQUENTIAL DAMAGES, EVEN IF YOU ADVISE BANK OF THE POSSIBILITY COMPANY MAY SUFFER OR INCUR THESE TYPE DAMAGES. 23. COLLECTION COSTS AND ATTORNEYS FEES. In the event we employ an attorney to enforce your obligations under this Agreement or to collect any amounts due us as a result of your use of your Cards, you agree to pay us all costs and expenses we incur in collecting any such amounts including, without limitation, reasonable attorneys fees in the amount of 15% of all amounts due us hereunder. 24. DEPOSITS AND PAYMENTS. All deposits and payments made pursuant to this Agreement are subject to our verification and collection. 25. EFFECTIVE DATE OF TRANSACTIONS. The effective date of any transfer or Transaction completed through use of your Card(s) will be the posting date of such transfer or Transaction as shown on the monthly statement for your Account. 26. APPLICABLE LAW. Except to the extent that federal law is applicable, the validity, construction and enforcement of this Agreement and all matters arising out of the issuance and use of your Card(s) shall be governed by the laws of the State of North Carolina without reference to any conflicts of laws provisions. The invalidity of any term or provision of this Agreement shall not affect the validity of any of the other terms and provisions of this Agreement. 27. NOTICES AND CHANGE OF ADDRESS. Notices from us to you shall be effective when mailed to you by first class postage prepaid US Mail at your address as it appears in our records. Unless otherwise provided in this Agreement, notices from you to us must be in writing and will be effective when received by us at the address set forth in Section 11 of this Agreement. You shall notify us immediately,in writing, of any change in your mailing address. In addition to mailing notices to you by US Mail, if you provided an electronic mail ( ) address for the Company on your Application, we may provide any and all notices to you electronically by sent to you at such address. If you provided an address for the Company on your Application, you agree to immediately notify us, in writing, in the event of a change in the Company s address. Any notices sent to you by shall be effective when sent. Any notices sent to you by first class US mail shall be effective upon deposit of such notice into the care and custody of the US Postal Service. 28. REFUNDS OF PURCHASES. No cash refunds will be made to you on purchases made with your Card(s). Any refund to you by a merchant or seller of goods or services must be made on a credit voucher or advice signed by you and submitted to us by the merchant or seller. The amount of your credit will be indicated on your monthly account statement. 29. CLAIMS AGAINST MERCHANTS. Any claims concerning property or services purchased with your Card(s) must be resolved by you directly with the merchant or seller who accepted your Card, and any claim or defense that you may assert against any such merchant or seller will not relieve you of your obligation to pay us the total amount of the Transaction. 30. NO RIGHT TO STOP PAYMENT. You are not permitted to stop payment on any purchase through the use of your Card(s). 31. DEPOSITS AFTER ACCOUNT CLOSED. We may accept deposits to your checking account after your Primary Account is closed in order to pay outstanding and unpaid purchases and other Transactions made through the use of your Card(s). However, acceptance of any deposit does not reactivate your Primary Account or your Card(s). 32. ADDITIONAL PROVISIONS. All purchases of goods or services made through use of your Card(s), and all cash advances obtained through use of your Card, are effected at the option of the merchant or cash advancing bank. We are not responsible in any way for the refusal of any merchant or cash advancing bank to honor your Card(s). 33. BINDING EFFECT. This Agreement shall be binding upon and inure to the benefit of Company and Bank, their heirs, successors in interest and assigns. Notwithstanding the foregoing, Company may not assign this Agreement, or its rights and obligations hereunder, without the prior express written consent of Bank. Bank may transfer or assign its rights and obligations hereunder at any time. ATM SAFETY TIPS FOR OUR CUSTOMERS PLEASE PRACTICE THE FOLLOWING SAFETY TIPS PERTAINING TO ATM SECURITY. Be alert to your surroundings. Immediately cancel any transaction if any circumstance causes you to be suspicious or apprehensive for your safety. If the ATM is enclosed, please close the entry door leading into the ATM facility upon entering and exiting. Do not permit any unknown person(s) to enter the ATM facility after regular banking hours. Place withdrawn cash securely upon your person before existing the ATM facility or before walking away from the ATM. Put your money away before leaving the ATM area. Direct complaints pertaining to security at any ATM owned by Bank by calling Asheville Savings Bank, S.S.B. Security at (828) Use the nearest public telephone to call the police if emergency assistance is needed. PROTECT YOUR ACCOUNT. Safeguard your PIN; memorize it, and never write it on your card or leave it in your wallet. Keep your PIN a secret and never tell it to anyone. You will never be asked by a Bank employee to provide your PIN to them. Be cautious when giving your account numbers over the telephone. Keep your Card in a safe place. Treat it as you would cash or credit cards, and notify us immediately if it is lost or stolen. Stand between the ATM and people waiting to use the machine so others can t view your PIN. Always take your receipt with you. 4