CONTENTS. 1 Introduction to Installing, Configuring, and Administering Windows 2000 Professional... 1

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1 CONTENTS Acknowledgments xv Introduction xvii 1 Introduction to Installing, Configuring, and Administering Windows 2000 Professional Exploring the Microsoft Management Console Using Control Panel Using Device Manager Viewing the Windows 2000 Registry Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Performing an Attended Installation of Windows 2000 Professional Using the Readiness Analyzer Before Upgrading to Windows Upgrading to Windows 2000 Professional Installing Service Packs Troubleshooting a Failed Windows 2000 Installation Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions For Chapter Answers to Lab Analysis Test Answers to Key Term Quiz ix

2 x MCSE Windows 2000 Professional Lab Manual 3 Performing an Unattended Installation of Windows 2000 Professional Using Setup Manager and Sysprep Using Sysprep to Prepare a Master Image Installing a Sysprep Image Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Implementing and Conducting Administration of Resources Using NTFS Permissions to Control Access to Files and Folders Managing Shares Installing IIS and Connecting to an FTP Server Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Implementing Printing and File Systems Installing and Sharing a Local Printer Managing Permissions for a Printer Testing Printer Permissions Creating a Volume and Converting from FAT to NTFS Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz

3 Contents xi 6 Implementing, Managing, and Troubleshooting Disks and Displays Using and Understanding Disk Management Managing CD-ROM Drives Using Disk Cleanup Troubleshooting Disks: Removing a Boot Sector Virus Troubleshooting Video: Starting Up in VGA Mode Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Implementing, Managing, and Troubleshooting Hardware Devices and Drives Configuring Power Management for Mobile Computers Locating the Offline Cache Files Troubleshooting a Network Card with Device Manager Installing a USB Device Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Monitoring and Optimizing System Performance and Reliability Configuring the Start Menu Managing and Troubleshooting Driver Signing Monitoring Network and Disk Performance Exploring Safe Mode Lab Analysis Test Key Term Quiz

4 xii MCSE Windows 2000 Professional Lab Manual Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Configuring and Troubleshooting User Profiles and the Desktop Environment Creating a Custom Default Profile Troubleshooting a Corrupt Profile Controlling the Desktop with Group Policy Settings Adding a Program to the Quick Launch Bar Configuring Accessibility Options Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Configuring Multi-language Support and Using Windows Installer Removing Multiple Language Support Examining Windows Installer Files Testing a New Windows Installer Package Removing an Application Installing the Windows 2000 Support Tools Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz

5 Contents xiii 11 Implementing, Managing, and Troubleshooting Network Protocols and Services Using Pathping to Find an Internet Bottleneck Using Nslookup to Troubleshoot DNS Problems Using Netdiag Configuring Incoming and Outgoing VPN Connections Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Lab Analysis Test Implementing, Monitoring, and Troubleshooting Security and User Accounts Testing Account Security Policies Enabling and Testing the Account Lockout Policy Exploring User Rights Assignment Applying and Testing Auditing Disabling EFS (Encrypting File System) Lab Analysis Test Key Term Quiz Lab Wrap-Up Lab Solutions for Chapter Answers to Lab Analysis Test Answers to Key Term Quiz Index

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