APPLICATION MANAGEMENT PLATFORM (AMP) QUICK START GUIDE

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1 SNS AUTOMATED MONITORING SOLUTIONS APPLICATION MANAGEMENT PLATFORM (AMP) QUICK START GUIDE Overview The SNS automated monitoring solution consists of the AMP software and Primex devices. The AMP software is offered in three deployment options, including a local hardware appliance, Virtual AMP appliance and Hosted AMP. The AMP hosts the software and stores system and device information in its database. Primex devices connect to your facility's wireless or wired Ethernet network to communicate with the AMP. AMP The AMP runs on the CentOS operating system with a MySQL database. General knowledge of Linux and the command line interface is helpful but not required when installing and configuring the local hardware appliance or Virtual AMP. Refer to the SNS AMP Installation and Administration Guide (located on the SNS Resources CD) for detailed procedures and additional information. Network Requirements Before you begin to install and configure the AMP system and Primex devices, verify the network port requirements and the required network information is available during configuration. Network Port Requirements Primex devices communicate over your facility s wireless network or wired Ethernet network to the AMP. The AMP network port requirements are dependent upon your AMP deployment method and product models. Supported communication protocols (HTTP, HTTPS and SSL) are dependent upon the product model and its firmware version; refer to the product specifications. AMP Local Appliance or Virtual AMP Appliance Network Port Requirements Port 22 SSH: Secure shell access to the AMP appliance. 25 TCP Used for system routing. Simple Mail Transfer Protocol (SMTP). 53 UDP Used by AMP to access Domain Name Services, for updates, NTP, and other processes. 80 TCP Used for Hypertext Transfer Protocol (HTTP) communication with the AMP appliance. Not required for HTTPS deployment. 123 UDP Used by time synchronization devices to access NTP server and time synchronization. 443 TCP Used for HTTPS communication with AMP appliance and devices; via Hypertext Transfer Protocol (HTTPS) over TLS/SSL. Doc Part No.: SNS-QI

2 Port 1600 TCP Used for Clock TCP communication with the AMP appliance and devices. If SSL is used, this port is not required UDP Required for use of Discovery and Auto-Configuration method: AC-powered Sensors, Clocks and Emergency Lights TCP Used for TLS/SSL communications with the AMP appliance and devices TCP Used for TCP communication with the AMP appliance and devices. Only required for SNS AC-powered Sensors with radio firmware version 2.x and earlier only & 1615 TCP/UDP Used for UDP communication with the AMP appliance and devices. Only required for Bell Scheduling and Event Monitoring devices UDP Used for communication with the AMP appliance and devices. Only required for SNS AC-powered Sensors and Emergency Lights with radio firmware version 3.x and earlier only. Hosted AMP Network Port Requirements All device models are required to support HTTPS or SSL communication for use with the Hosted AMP deployment. Refer to the product model specifications. Port 443 TCP Used for Hypertext Transfer Protocol over TLS/SSL (HTTPS) communications with the AMP and devices TCP Used for TLS/SSL communications with the AMP and devices. AMP Local Appliance or Virtual AMP Appliance Network Requirements To allow the AMP to be configured to operate in your organization's network, the settings below are required. This section does not apply to the Hosted AMP deployment, which is managed and monitored by Primex Wireless. Contact Primex Wireless Technical Support for additional information. Setting Hostname Hostname assigned to the AMP appliance or Virtual AMP appliance. Domain Internet Domain Name assigned to the AMP appliance or Virtual AMP appliance. Static IP Address Internal IP Address of the AMP appliance or Virtual AMP. Devices inside the firewall use this IP address. External IP addresses/domain Names are set up in the AMP software. Subnet Mask Subnet mask of the static IP address. Network Gateway Address Network gateway address of the static IP address. Primex Wireless Application Management Platform (AMP) Quick Start Guide 2

3 Setting Primary DNS Server Address IP Address of the Domain Name Service server. Secondary DNS Server Address IP address of a secondary Domain Name Service (DNS) server. NTP Server IP Address(es) Network Time Protocol (NTP) server the AMP appliance uses to set its time. The system allows up to three NTP timer server addresses for backup and fail-over scenarios. Virtual AMP Requirements The Virtual AMP offers the convenience of running the AMP system using your existing VMware infrastructure. The following specifications are required to deploy the Virtual AMP. Minimum Hardware 2 virtual 64-bit CPU processors 4GB memory 100GB available space Host Server VMware ESXi5.0, ESXi 5.1, or ESXi 5.5 VMware Workstation 9.x and above VMware Server 2.0 Database MySQL database Guest Operating System CentOS (64-bit compliant) Wireless and Network Communication Protocols Listed below are the protocols of SNS Clocks, Sensors, and Emergency Lights. Wireless Networking Protocols: b, 11g (PrimexTEMP and PrimexIAQ Series Sensors also support 11n single stream) Wired Ethernet Protocol: 10/100Mbps Ethernet Encryption Protocols: TLS 1.2 / SSL 3.0 Security Protocols: WEP, WPA, WPA2 (AES and TKIP) Authentication Protocols: LEAP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP-VO-MSCHAP, PEAP-V1-GTC (PrimexTEMP and PrimexIAQ Series Sensors do not support LEAP) Network Communication Protocols: Hypertext Transfer Protocol Secure (HTTPS) IP Addressing: Dynamic Host Configuration Protocol (DHCP), static IP addressing Data Packet Size: typically less than 5 kilobytes (kb) Power over Ethernet (PoE) models: Compliant with IEEE 802.3af standard and compatible with 802.2at Primex Wireless Application Management Platform (AMP) Quick Start Guide 3

4 Install AMP Appliance Complete the steps below to install the AMP appliance. 1. Place the appliance in its desired location. 2. Connect the AC power cable to the AC power connector (A). 3. Connect a monitor (D), keyboard (C or E), and mouse (B or E). 4. Connect an Ethernet cable between the AMP (F) and an Ethernet interface on your switch to allow the AMP access to your network. 5. Once all cables are connected, plug the AC power cable into the wall outlet or UPS. 6. Power up the appliance. The AMP software login screen is displayed. Import Virtual AMP The Virtual AMP is supplied on a DVD in the Open Virtualization Format (OVF). The documentation for importing virtual machines from an OVF file is available from your VMware/virtualization host software vendor. Once you have imported the Virtual AMP into your VMware environment, you will configure the AMP VMware appliance settings and then set up the AMP software. Configure AMP Appliance or Virtual AMP Before deploying the AMP appliance or a Virtual AMP on your network, you must configure the appliance. Configuration is completed by logging into the AMP via the command line and executing the supplied configuration script. To perform these procedures, a general knowledge of Linux and the command line interface is helpful, but is not required. Complete the steps below to configure your AMP appliance. Upload the Digital Certificate Files (Optional) If your system deployment requires a Digital Certificate, either a Self Signed Certificate or Certificate Authority (CA) Certificate, complete this step. 1. Log into the AMP appliance using the supplied WinSCP utility, located on the SNS Resources CD, or another file transfer utility. 2. At the command line interface, type: su 3. Upload the certificate file(s) to the appliance, including the public key certificate and private key file. You will need to enter the path of the files during configuration. Configure the Appliance 1. Log in to the AMP operating system using the default username and password. 2. At the command line interface, type: su Primex Wireless Application Management Platform (AMP) Quick Start Guide 4

5 3. Navigate to the /var/pw/config directory, from the command line type: cd /var/pw/config (note the space between cd and /) 4. Execute the AMP config script, from the command line type:./ampconfig.sh The script will guide you through the configuration settings. 5. Write configuration? If the information is correct, select the Yes prompt to complete the configuration. To correct the information, select the No prompt and re-enter the information. 6. Would you like to reset the system timezone? [N] (US Central Standard Time - CST is the factory default timezone) At the end of the configuration process, the appliance automatically reboots in order for the configuration to take effect. Set Up the AMP Software Now that the AMP appliance is operational on your network, you must set up the AMP software. Complete the steps in the order which they are listed below. For detailed procedures, refer to the SNS AMP Installation and Administration Guide (SNSDOC-005). Adobe Flash Player is required to be installed on the computer accessing the AMP software. Log in to the AMP Software The AMP software is web-based and is accessed by your organization's unique AMP IP address or Domain Name. 1. Open a web browser and type the AMP IP address or Domain Name into the address bar (URL). 2. From the login window, enter factory default user name and password. It's recommend to change the factory default password upon log in. 3. Choose Log In. By default, the Dashboard is displayed. Install AMP System License Complete the steps below to install a license key provided by Primex Wireless. 1. From the AMP top menu, select Admin. 2. From the left menu, select System Licenses. The System Licenses page is displayed. 3. From the Enter License Key field, enter the license key(s) provided. 4. To verify the license installed, from the bottom menu choose Refresh. Assign AMP User Roles The AMP employs user roles to control access to functions. On first login, the AMP has one user, the AMP System Admin. To use licensed modules, add roles for the module to the AMP System Admin user account. 1. From the AMP top menu, select Admin. 2. From the left menu, select User Accounts. 3. Select Admin and from the bottom menu, choose Edit. 4. From the Roles Available, assign additional roles to Admin. Primex Wireless Application Management Platform (AMP) Quick Start Guide 5

6 5. Choose Save. 6. Log out of the AMP and log back in to access the features available to the user role(s) assigned. Configure Device Network Settings The AMP software stores your facility's network and time server settings. The settings are then available to assign to devices to allow them to connect to your facility's network and communicate with your AMP system. 1. From the AMP top menu, select Admin. 2. From the left menu, select Network Settings. 3. From the bottom menu, choose Add New. 4. Select the type of network and enter the settings. 5. Choose Save. It is recommended to configure the device Default Profiles of your licensed modules. The Default Profile settings are downloaded to each device during their first time check-in to the AMP. Refer to the device User Guide for additional information. Primex Wireless United States Canada United Kingdom Address 965 Wells Street 1310 Kerrisdale Blvd. Unit G420 Dean Clough Lake Geneva WI Unit #4 Halifax, West Yorkshire HX3 5AX Newmarket, ON L3Y 8V6 Web primexwireless.co.uk Telephone (800) (800) Fax (262) (905) Contact Technical Support Technical Support Telephone (800) Fax (262) Hours 7:00 am to 7:00 pm CST Monday through Friday Web Primex Wireless Application Management Platform (AMP) Quick Start Guide 6

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