The Utility of the Future A Key Partner in the Design of a Sustainable City. Paul Poon Managing Director, CLP Power Hong Kong Ltd

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1 The Utility of the Future A Key Partner in the Design of a Sustainable City Paul Poon Managing Director, CLP Power Hong Kong Ltd

2 There is increasing pressure on Governments around the world to find new ways to improve the quality of life for its citizens. At the same time, striving for sustainability and economic growth.

3 CLP Power has been providing the families and businesses of Hong Kong with electricity for over 100 years We have always supported Hong Kong as she grew into one of the world s leading cities. We must work together to support Hong Kong s journey to a Smart City. (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 3

4 The electricity grid plays a critical role in a city s aspirations to develop a sustainable smart city. This starts with the move towards a smarter grid.

5 CLP began its journey to a smarter grid a few years ago, developing our 2020 Vision. We think of ALL connected devices as part of an intelligent ecosystem. Timely visibility of external events Event information processed at the edge Insights delivered to field workforce Business-wide situational awareness Grid & Asset Management Analytics Insights to deliver services to customers The Grid Edge Data to customers to use external services (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 5

6 A Sustainable City requires close partnership between public and private sector. All working collaboratively for the greater good of Hong Kong. Electric Water Gas Electric Transport Distributed Generation & Storage Consumer Technologies Energy Mgmt. Systems Energy Services CLP is looking at partnering in many different areas, exploring opportunities to deliver improved energy services to our customers. (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 6

7 In 2014 we completed our Smart Metering pilot with very positive results Lifestyle choices Set consumption alerts >60% Used Mobile Application ~50% We learnt that customers will change behaviour 100% We learnt we can offer new services New tariff products to match lifestyle New billing + payment options Anytime, anywhere view of usage Tips specific to your lifestyle choice We learnt that we could improve safety Up to 20% reduction in critical peak demand We learnt that we could improve reliability ~99% reduction in meter reading Detect cable faults, reduce risk to community Detect meter tampering, avoiding fires Notify customer as soon as outage is detected Keep the customer informed Quickly + accurately information the repair crew

8 These insights are changing how we think about the products and services we offer each customer. Usage pattern by month for different groups Usage pattern by hour for the same groups (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 8

9 Electric Vehicles are gaining momentum in Hong Kong. We see this as an opportunity to work with the community to adopted greener transport. (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 9

10 We are providing free services to assess the viability of community solar. This is in its infancy in Hong Kong but technology improvements will help adoption (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 10

11 We are always looking at new ways to help customers save energy and save money. In 2016 we will be testing appliance detection Disaggregation allows us to take a whole premises (aggregate) energy consumption, and separate it into appliance specific data. Your refrigerator may need repair Your AirCon makes up 70% of your bill. You could save money if you change when you wash your clothes (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 11

12 We will also start to technically explore linking our demand response system to customers AirCon. So they can earn rebates with no manual effort. CLP Smart Grid Platform CLP systems securely connecting to Wi-Fi enabled air conditioners Residential & SME customers (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 12

13 We will continue to partner with the community to explore new ideas as CLP plays an integral role in Hong Kong s journey to a Smart City. (c) 2014 CLP Power Hong Kong Limited. All rights reserved. Unrestricted 13

14 Thank You.

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