SHAREPOINT ADMINISTRATOR/DEVELOPER

Transcription

1 Mr. Callistus Lucien Sunland, CA EXECUTIVE SUMMARY I have a broad Information Technology (IT) background, having successfully worked in many areas building windows and novel networks and infrastructure; following industry standards for business analysis to improve systems and processes, and support project managers; managing web, desktop, and server application implementation and development projects; implementing IT governance and control for Sarbanes Oxley (SOX) compliance and information security; using various phases of the Information Technology Infrastructure Library (ITIL) service lifecycle to manage and increase IT operations and performance; editing and updating service level agreements (SLA) and service portfolios; migrating and integrating enterprise resource planning (ERP) and data systems using the extract, transform, and load (ETL) process; developing and providing end-user training and change management support; and other functional and technical support activities. As a motivated leader, innovative thinker, and results-driven professional, I have helped to improve business use of technology and implemented effective processes to help the enterprise achieve its goals working with all levels from c-level executive positions (reporting to the CIO) to entry-level positions. WORK EXPERIENCE Genuent (MUFG Union Bank), Los Angeles, California 11/2014 Present MUFG Union Bank, N.A., is a full-service bank which provides a wide spectrum of corporate, commercial, retail banking and wealth management solutions to meet the needs of customers. SHAREPOINT ADMINISTRATOR/DEVELOPER Develop, enforce, audit, and report on Best Practices for SharePoint environment and governance violations End-user and Operational support for division sites Provide new user training and management reporting on the use/trends within all sites for the group Coding, implementation, testing, administration and operational support of SharePoint sites using SharePoint Designer Implementing new processes, procedures, and tools in order to improve productivity, product quality and performance with custom workflows Working with end users to understand business requirements and identify new data needs along with delivery mechanisms Perform typical SharePoint administrative activities such as new site creation and managing user/group permissions Support the review, clean-up (moving/copying sites), management and configuration of SharePoint accounts and sites Setting up alerts and enforcing policies : Microsoft Office Project Professional 2010 Microsoft Office SharePoint Server 2007 and SharePoint Designer 2007 Microsoft Office Suite 2010 (Word, Excel, Access, PowerPoint, Outlook) Microsoft Office Visio 2013 Randstad Technologies (Bank of America), Los Angeles, California 10/ /2014 Bank of America is one of the world's leading financial institutions, serving individual consumers, small businesses, middlemarket businesses and large corporations. IT PROJECT MANAGER/CONSULTANT Design, Implement, Configure, and Administer Microsoft Project Server 2010, Microsoft SharePoint Server 2010, and Microsoft SQL Server 2012 Manage Microsoft SharePoint solutions including customization of project management workspace templates for integration with Microsoft Project Server Integrate Visio diagram with Excel and SharePoint Train and support Project Managers on Microsoft Project Professional 2010, Project Server 2010, and SharePoint 2010 Support the PMO with Program and Project reporting, define and streamline processes and procedures

2 : Microsoft Office Project Professional 2010 and Project Server 2010 Microsoft Office SharePoint Server 2010 and SharePoint Designer 2010 Microsoft Office Suite 2010 (Word, Excel, Access, PowerPoint, Outlook) Microsoft Office Visio 2010 Reason for leaving: Reached the legal maximum time allowed for contractors. Brookfield Corporate Operations Technology Services, Toronto, Canada 9/2008 3/2011 Brookfield Properties is a commercial real estate corporation that owns, manages, and develops premier assets in N.A. PROJECT MANAGER/CONSULTANT Managed a small team to develop a Change Management Tool on the Microsoft Office SharePoint Server 2007 platform to integrate the Change Management process of different acquired companies and business units. Managed other Microsoft SharePoint solutions including customized project management workspace template for integration with Microsoft Project Server. Managed the solution release in the various environments (development, testing, pilot, and production environments). Managed and scheduled bug fixes, issues and risks resolution and mitigation, feature enhancements, and development tasks in coordination with corporate change management schedules and blackout windows. Worked with the third-party consultant validating the business requirements for Microsoft Project Server 2007 project. Automated the Excel Program/Project Planning Templates. Maintained the Project Plan, Project Schedule and various other required artifacts including but not limited to Communications, Training Plans, and Test Plans. Conducted and documented Project Status Update meetings, Risks and Issues assessment meetings. Aligning Business Analysis Framework with current Project Management Framework, defining who is responsible and what detailed activities are required to deliver services into operational use. Analyst on data migration and user integration from various companies in multiple locations unto current Citrix, Outlook, and Office versions. Structured the Active Directory redesign and forest integration and/or implementation for multiple companies : Microsoft Office Project 2007 and Project Server 2007 Microsoft Office SharePoint Server 2007 and SharePoint Designer 2007 Microsoft Office Suite 2007 (Word, Excel, Access, PowerPoint, Outlook) Microsoft Office Visio 2007 BMC Remedy Microsoft Active Directory PMLC, SDLC, ITIL Reason for leaving: Project completed and returned to the United States. Canadian Imperial Bank of Commerce (CIBC), Toronto, Canada 3/2007 6/2007 CIBC is a leading Canadian-based global financial institution, which provides a full range of financial service products and services to individuals, small business and commercial, corporate and institutional clients in Canada and around the world. SENIOR BUSINESS SYSTEMS CONSULTANT Defined the approved project phases, their definitions, and criteria used to validate their start and end. Identified, analyzed, and prioritized processes needing review and enhancement. Documented requirements and implemented required change which resulted in business process optimization. Microsoft Office Project 2007 and Project Server 2007 Microsoft Office Visio 2007 Microsoft Access Reason for leaving: Corporate reorganization and disbanding of the department.

3 Interdev Technologies Inc., Toronto, Canada 3/2006 9/2008 Interdev Technologies Inc. is a computer software sales and support company, specializing in healthcare's Emergency Medical Services (EMS) industry. PROJECT MANAGER/CONSULTANT Managed the building of the Business Architecture framework to strategically establish the company as a Type III Service Provider with hosted customized Microsoft SharePoint sites for external clients with end user support and training. Managed the Project Plan and Schedule with detailed WBS for the deployment of i-medic solution (including infrastructure requirements) on client sites. Managed IT controls and data security for PIPEDA (Canadian law on Personal Information Protection and Electronic Documents Act) compliance. Created detailed project documentation which was used for a successful outcome in a client/vendor dispute. Analyzed the current RFP response process to develop a project plan to create a solution for future RFP responses. Managed the company s intranet with new business processes, functions, and workflows on SharePoint. Microsoft Project 2007 Microsoft Office SharePoint Server 2007 Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) PMLC Reason for leaving: New contract with Brookfield requiring full-time access. Tetra Tech, Inc., Pasadena, California 4/1998 6/2005 Tetra Tech provides responsible resource management and sustainable infrastructure services that encompass the full life cycle of solutions. WEB SYSTEMS MANAGER ( ) Hired and managed staff, helping them set and measure goals aligned with business objectives, and determine the end results of those goals Reviewed employee operational efficiency Mentored staff to help improve and increase key competencies and capabilities Identify employee key strengths and key areas of development Program Management of all web application development projects Led project to integrate intranet sites of 32 disparate acquired companies by developing relationships with a wide variety of stakeholders nationally from once independent companies and created one Internet site. Managed all aspects of corporate Web systems (Internet, intranet and extranet) including design and redesign, release, and maintenance, which included 7 simultaneous web projects. Managed the inclusion of new features, bug fixes, issue resolution associated with the various web applications. Successfully created and managed a team of individuals from across the organization, including direct reports, to deliver web projects which integrated business applications. Implemented internal testing and remediation of identified key controls for IT Sarbanes-Oxley compliance with Ernst & Young auditors. Implemented Microsoft Office Accelerator for Sarbanes-Oxley, extending it with an InfoPath form which was based on Microsoft SQL database. Directed customers and technology vendors to maximize opportunities in company's Web-based presence. WEB DEVELOPER ( ) Developed, led and managed the enterprise web strategies, policies, objectives and initiatives for Tetra Tech and its subsidiaries to meet executives One Tetra Tech vision (corporate branding of subsidiaries), and IT s data anytime, anywhere mission. Managed a team from across functional groups in the development of the web infrastructure and system requirements.

4 Created the design, architecture, and process for a job posting extranet solution resulting in an improved business process which generated significant cost savings for the Human Resources department. Designed an HR Benefits workbook web application to integrate with Lawson Self-Service. Managed design, development, and integration of numerous internal web applications and external web services through an intranet portal. DATA CONVERSION ANALYST ( ) Analyzing the invoicing process and existing solutions, recommended and managed the development of invoicing and reporting processes using Crystal Reports, shortening the turnaround time for invoicing, decreasing the receivables turnover ratio, and lowering the average collection periods to increase cash flow. Managed the design and development of a Microsoft Access application to meet the US Public Law , which mandates large business contractors establish goals for participation in federal contracts in excess of $500,000. Analyzed, extracted, transformed, and loaded (ETL) both manual and legacy systems data, using Microsoft Access to integrate financial data of acquired companies into CODA FINANCIALS on Microsoft SQL Server to automate and improve financial processes. Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook) Microsoft Windows 95, Windows Server 2000 Microsoft Active Directory, LDAP Microsoft Project 97, Microsoft Project Central Microsoft Site Server, SharePoint, Content Management, Commerce Microsoft Visio 97 Seagate Crystal Reports Microsoft SQL Server Microsoft IIS HTML, JavaScript, ASP, CSS Microsoft Exchange 5.5 Oracle Portal, Oracle Internet Directory, Oracle Forms Microsoft InfoPath Microsoft Office Accelerator for SOX COBIT CODA Financials Lawson ERP Reason for leaving: Moved to Canada. City of Pasadena Building Systems and Fleet Dept., Pasadena, California 6/1990 8/1997 The Building Systems and Fleet Management Division provides maintenance and repair of City facilities and vehicles, and ensures their safety for both City staff and residents. PRINCIPAL OPERATIONS SPECIALIST Analyzed current procedures and workflow systems, conducted productivity studies, evaluated alternate solutions, recommended and implemented upgrades resulting in the department s reorganization to meet budget requirements. Elicited requirements through interviews, surveys, focus groups, and reverse engineering of existing solution for new fleet management software (FASTER). Determined the requirements, design, implementation, and migration to a new integrated network infrastructure to support the new fleet management software. Prepared Business Case for FASTER with risk analysis and feasibility study. Managed the deployment of FASTER including Testing, Training, and Support plans. Managed the migration from GEMS to FASTER Managed and piloted the deployment of a network fax solution into production and provided the necessary end-user training. Managed and deployed network backup solution into production and provided end-user training. Managed all updates and upgrades of hardware and software systems.

5 Developed and implemented Business Continuity strategy for Fleet Maintenance to support the City s law enforcement, emergency and response vehicles during earthquakes, fires and other disasters. Provided focus for current and future technology directions, addressing technological issues and setting standards as an active member of the City of Pasadena Public Works Computer Committee. Microsoft Project, Microsoft Office Suite (Word, Excel, PowerPoint, Access) Lotus SmartSuite BOS (Business Operating System - the original development platform for FASTER) Novell Netware 3.12 Microsoft Windows 3.1, Windows 95, Windows NT 4.0 DEC MicroVAX II, DEC MICRO VMS v5.2 HSB RT General Equipment Management System (GEMS) Cheyenne ARCserve Backup Castelle FaxServer PCs, WYSE and VT510 Terminals Reason for leaving: I had outgrown the position and what I could be compensated. During budget cuts it was mutually agreed that I would probably be better compensated for my skills elsewhere. EDUCATION Ambassador University, Pasadena, California 8/1985 5/1989 Bachelor of Arts degree - Liberal Arts major, Business minor. Passed Certified Information Systems Auditor s (CISA) Exam