Alcatel-Lucent OmniTouch 8002/8012 DeskPhone OmniPCX Office Rich Communication Edition User Manual. 8AL90879USBBed02 R

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1 Alcatel-Lucent OmniTuch 8002/8012 DeskPhne OmniPCX Office Rich Cmmunicatin Editin User Manual 8AL90879USBBed02 R

2 Intrductin Thank yu fr chsing a telephne frm the 80x2 range manufactured by Alcatel-Lucent. Hw t read this guide All features and cnfiguratins prcedures in this guide are described step by step. Thus yu are smetimes invited t select menus r sub-menus displayed n the phne screen. T recgnize them, these menus are written in a purple italic fnt. As an example, if yu need t access the ruting features, the dcumentatin shws: Ruting It means that yu have t: use the up and dwn navigatin key until the requested label appears n the screen, press n the OK key t validate yur chice. 2

3 1 GETTING TO KNOW YOUR TELEPHONE 5 2 USING YOUR TELEPHONE MAKING A CALL (COMMUNICATIONS) MAKE A CALL USING THE PERSONAL PHONE BOOK (DIRECTORY) CALL BY NAME (COMMUNICATIONS) REDIAL LAST NUMBER RECEIVING A CALL INTERPHONY CALL LOG 9 3 DURING CONVERSATION MUTE, SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU MAKING A SECOND CALL DURING A CONVERSATION ANSWERING A SECOND CALL DURING A CONVERSATION PLACING A CALL ON HOLD (HOLD) SWITCHING BETWEEN CALLS TRANSFERRING A CALL THREE-WAY CONFERENCE SENDING DTMF SIGNALS ADJUST AUDIO VOLUME 12 4 KEEP IN TOUCH INFORMATION ABOUT THE PHONE ( WHO AM I?) DIVERTING CALLS TO ANOTHER NUMBER (IMMEDIATE DIVERSION) (ROUTING) MODIFY THE FORWARD (ROUTING) CANCEL THE FORWARD (ROUTING) DIVERTING YOUR CALLS TO YOUR VOICE MESSAGE SERVICE (ROUTING) CONSULTING YOUR VOICE MAILBOX 13 3

4 5 SET UP YOUR PHONE PROGRAMMING YOUR PERSONAL DIRECTORY (DIRECTORY) CONFIGURING THE TELEPHONE RINGER (SETTINGS) ADJUSTING SCREEN CONTRAST (SETTINGS) SELECTING LANGUAGE (SETTINGS) ACTIVATE/DEACTIVATE IDENTITY SECRECY (SETTINGS) SELECT THE HEADSET -(8012 ONLY) (SETTINGS) LOCK/UNLOCK THE PHONE 16 6 GUARANTEE AND CLAUSES SAFETY INSTRUCTIONS REGULATORY STATEMENTS 18 4

5 1 Getting t knw yur telephne Alpha-numerical keypad. Start call key /Redial key End call key / Release key. Up and Dwn navigatin keys t navigate within menus, OK key t select menu and cnfirm a chice. C key t erase a character when entering a number r string f characters. This key is als used t navigate back ne menu level. Return t idle screen and quick access t the Call by name feature (ne press in idle mde). Quick access t the phne\'s main features. Mute key: Press the Mute key during a cnversatin t prevent yur cntacts frm hearing yu. Pressing this key in idle mde activates the interphny mde. T adjust vlumes up r dwn. Hands-free/Ludspeaker Key: T make r answer a call withut lifting the receiver. Use als this key t switch headset, handset r handsfree. Access the vice mail feature r the list f missed calls. This key is blinking in case f new message r missed call 5

6 A wideband ludspeaker fr ptimized sund. LED: Arrival f a new call (Flashing). 60B0 stable ft. When the phne is unpacked frm the bx, the ft is in the 0B0 psitin. T set the 60B0 psitin, pull the ft until yu hear a "Click". One 3.5 mm jack cnnectr (8012 nly). Varius cnnectins t allw phne extensins. One 10/100 Ethernet cnnectin t cnnect t enterprise LAN netwrk (8002 set). Tw 10/100/1000 Ethernet cnnectin t cnnect t enterprise netwrk (LAN) and a PC (8012 set). 1 mini-usb cnnectr fr a specific AC/DC pwer supply. T be used nly if yur phne requires an external pwer supply. Please refer t yur installer. 1 RJ9 cnnectr fr a crded handset. 6

7 2 Using yur telephne 2.1 Making a call (Cmmunicatins) Use ne f the fllwing: Dial directly the number fr yur call Lift the receiver Enter the destinatin number Hands free Dial the destinatin number Make a call using the persnal phne bk Search by name (yu can als access the search by name feature via the alphapad) T make an external call, dial the utside line access cde befre dialing yur cntact number. 0 is the default cde fr an utside line (By default). In case yur crrespndent is already in cmmunicatin and can nt answer t yur call, a message is displayed n yur phne indicating that yur call is queued. 2.2 Make a call using the persnal phne bk (Directry) Directry (In idle state) / Frm directry (If yu have taken the line) Select yur crrespndent frm the list If yu have taken the line (with the handset r the hands free), the selected crrespndent is autmatically called. Call 2.3 Call by name (Cmmunicatins) Use ne f the fllwing: Cmmunicatins (Press twice) Select the dial by name feature Enter the name f yur crrespndent Select the crrespndent Start the call In case yur crrespndent is already in cmmunicatin and can nt answer t yur call, a message is displayed n yur phne indicating that yur call is queued. 7

8 2.4 Redial last number Redial the last utging call Start call key Call back the last dialed number Redial frm redial list Lng press n the start call key Select the number t redial frm the last 50 dialed numbers In case yur crrespndent is already in cmmunicatin and can nt answer t yur call, a message is displayed n yur phne indicating that yur call is queued. 2.5 Receiving a call Stp the ringer Use ne f the fllwing: Silent Once Answer the call Use ne f the fllwing: Lift the receiver Start call key Hands free Take call Reject the incming call Use ne f the fllwing: Twice Reject call Deflect a call Deflect Enter the number where t deflect the call. 8

9 2.6 Interphny When activating the interphny mde, all incming calls are autmatically answered by the phne. In idle state Press the interphny (mute) key When the light assciated with the key is lit (blue), the feature is activated When yur caller hangs up, interphny mde remains active. 2.7 Call lg If yu are away frm yur desk, yu can cnsult the call lg when yu cme back. Yu can cnsult incming calls, missed calls and utging calls. Call Lg Incming calls / Outging calls / Missed calls Once yu have selected an entry, yu can: Call the crrespndent Save the entry in the lcal directry Delete the entry Delete all entries frm the call lg. (When deleting all entries, nly entries f the current call lg are deleted. Example: deleting all entries when cnsulting incming calls call lg will delete incming calls entries nly. Missed calls and utging calls entries wn't be deleted.). Yu can have up t 50 entries fr each type f call (incming, utging r missed calls). Missed calls call lg can als be accessed via the message key:. 9

10 3 During cnversatin 3.1 Mute, s that yur crrespndent cannt hear yu Yu can hear yur crrespndent but he/she cannt hear yu: During a cnversatin Disable micrphne The key lights up Resume the cnversatin The key is n lnger lit 3.2 Making a secnd call during a cnversatin Use ne f the fllwing: New call Enter the number f the secnd crrespndent The first call is n hld New call (Press twice) Dial by last name Select yur crrespndent frm the list Frm directry Select yur crrespndent frm the list T cancel yur secnd call and recver the first: Yu are in cnversatin with the secnd crrespndent and the first ne is n hld. On the display f the phne, first and secnd crrespndents are identified by b10l1-b10and b10l2- b10preceding their names r phne numbers. Display the secnd crrespndent Use ne f the fllwing: Enquiry ff Hang up Yu are autmatically cnnected with the first cntact. Yu are n the line with yur first cntact 3.3 Answering a secnd call during a cnversatin During a cnversatin, anther persn is trying t call yu displayed n the screen. Use ne f the fllwing: Yu can take the call as lng as it is Take call The first call is n hld 10

11 T cancel yur secnd call and recver the first: Yu are in cnversatin with the secnd crrespndent and the first ne is n hld. On the display f the phne, first and secnd crrespndents are identified by b11l1-b11and b11l2- b11preceding their names r phne numbers. Display the secnd crrespndent Use ne f the fllwing: Enquiry ff Hang up Yu are autmatically cnnected with the first cntact. Yu are n the line with yur first cntact 3.4 Placing a call n hld (hld) During a cnversatin, yu wish t place the call n hld and recver it later, n the same telephne. During a cnversatin Put n hld Yur call is placed n hld Recver the call n hld: Retrieve 3.5 Switching between calls Yu are in cmmunicatin with the first crrespndent and the secnd is n hld. On the display f the phne, first and secnd crrespndents are identified by b11l1-b11and b11l2-b11 preceding their names r phne numbers Display the secnd crrespndent. Yu are autmatically cnnected with the secnd cntact. Display the first crrespndent. Yu are autmatically cnnected with the first cntact. 3.6 Transferring a call Yu are in cmmunicatin with a first crrespndent New call Call the recipient f the transfer Transfer (befre the recipient answers) The tw crrespndents are cnnected Return t idle screen Yu are in cmmunicatin with tw crrespndents. Transfer The tw crrespndents are cnnected Return t idle screen On-Hk Transfer: when in cmmunicatin with tw crrespndents yu can als n-hk the receiver t cnnect the tw crrespndents. 11

12 3.7 Three-way cnference Yu are in cmmunicatin with a first crrespndent. A secnd crrespndent is n hld. Cnference Yu are in cnference mde T end the cnference Use ne f the fllwing: End cnf Hang up On-hk the receiver If yu initiated the cnference, when ne f yur crrespndents leaves the cnference, yu stay in cnversatin with the ther crrespndent. 3.8 Sending DTMF signals During a cnversatin yu smetimes have press dialing keys t send DTMF signals, such as with a vice server, an autmated attendant r a remtely cnsulted answering machine. By default during a cmmunicatin, yur telephne is cnfigured t send cdes in vice frequency: enter these cdes directly using the keys n yur telephne. Fr mre infrmatin regarding this cnfiguratin, cntact the persn in charge f yur installatin. 3.9 Adjust audi vlume During a call, t adjust the vlume f the ludspeaker, receiver r headset: During a cnversatin Adjust audi vlume The selected vlume is memrized fr the next call. The ludspeaker, receiver and headset have each a separate memrized vlume. 12

13 4 Keep in tuch 4.1 Infrmatin abut the phne ( Wh am I?) Wh am I? The extensin number f the phne and the user name is displayed. 4.2 Diverting calls t anther number (immediate diversin) (Ruting) Ruting Immediate frward Enter the frward destinatin number If needed, use the "C" key t erase characters The prgrammed frward is displayed n the screen and the Hmepage key is lit When prgramming this frward, the screen displays: Imm fwd-\> fllwed by the destinatin number Yu can cntinue t make calls but can nly receive calls n the phne t which yu have frwarded yur calls. 4.3 Mdify the frward (Ruting) Ruting Immediate frward Enter the new number If needed, use the "C" key t erase characters Return t idle screen 4.4 Cancel the frward (Ruting) Ruting Deactivate Return t idle screen 4.5 Diverting yur calls t yur vice message service (Ruting) Ruting Imm frward t VM Return t idle screen The prgrammed frward is displayed n the screen and the Hmepage key is lit When prgramming this frward, the screen displays: Imm fwd-\> VM 4.6 Cnsulting yur vice mailbx Vice mail Cnfirm access t the vice mail by entering the passwrd Fllw the instructins f the vice guide Terminate cnsultatin Use ne f the fllwing: Hang up On-hk the receiver 13

14 5 Set up yur phne 5.1 Prgramming yur persnal directry (Directry) Yu can stre up t 100 recrds in yur persnal directry. Access yur persnal directry Directry Create a recrd in the persnal phne bk New 1st name: Enter the first name Name: Enter name Num: Enter the number Save the recrd Return t idle screen Enter the text: the number pad keys have letters that yu can display by successive presses. Sme special characters can be displayed by successively pressing the key "*" (+% $ / & () [ ] = the key "#" (@) r the key "1" (- _). Press twice n the key b141b14t enter a space character. Mdifying a recrd in the persnal directry Select the recrd t be mdified Mdify 1st name: Enter the first name Name: Enter name Num: Enter the number Save the recrd Return t idle screen Enter the text: the number pad keys have letters that yu can display by successive presses. Sme special characters can be displayed by successively pressing the key "*" (+% $ / & () [ ] = the key "#" (@) r the key "1" (- _). Press twice n the key b141b14t enter a space character. Delete a recrd Select the card t delete Delete Return t idle screen 5.2 Cnfiguring the telephne ringer (Settings) Settings Phne Ringing Chse the tune Meldy Select the vlume yu want () Return t idle screen 14

15 Adjusting the ringer vlume Level Select the vlume yu want (9 levels) Validate yur chice Return t idle screen Activate/deactivate meeting mde (prgressive ringing) Ringing mde Yu can select ne f three types f ringing Nrmal ringing Silent mde (When this mde is activated, Ringing ff is displayed n the screen) PrgressiveRinging Return t idle screen Yu can cmbine meeting ring mde and discreet ring mde. Fr example, if yu want a very quiet ringing, select silent mde with ne r three beeps befre ringing and yu will hear nly beeps when the phne rings Activate/deactivate discreet ring mde Beep 1 beep befre ring / 3 beeps befre ring / Ring withut beep Return t idle screen Yu can cmbine meeting ring mde and discreet ring mde. Fr example, if yu want a very quiet ringing, select silent mde with ne r three beeps befre ringing and yu will hear nly beeps when the phne rings Adjust ringer vlume while a call arrives Yur telephne rings Adjusting the ringer vlume Adjust ringer vlume in idle mde Select the vlume yu want (9 levels) / Return t idle screen 5.3 Adjusting screen cntrast (Settings) Settings Phne Cntrast Use ne f the fllwing: Validate yur chice 5.4 Selecting language (Settings) Settings Phne Language Select the language f yur chice Validate yur chice 15

16 5.5 Activate/deactivate identity secrecy (Settings) Yu can chse t hide yur identity. Instead f yur phne number nrmally displayed n yur external crrespndent phne, "annymus" will be displayed. Settings Phne Secrecy Call Activate 5.6 Select the headset -(8012 nly) (Settings) Settings Phne RJ9 plug Handset / Headset 5.7 Lck/unlck the phne When the phne is lcked, yu can nly call certain numbers, such as emergency calls. Lck yur phne Lng press n the 'OK' key n the phne t activate the lck feature. Press the 'OK' key t cnfirm Yur phne is lcked. A specific message n the phne's screen ntifies yu that the phne is lcked. Unlck yur phne Lng press n the 'OK' key t deactivate the phne's lck feature. Enter yur passwrd t unlck the phne Yur phne is lcked. 16

17 6 Guarantee and clauses 6.1 Safety Instructins Changes r mdificatins t the equipment nt expressly apprved by the party respnsible fr cmpliance culd vid the user\'s authrity t perate the equipment. Magnets culd affect the functining f pacemakers and implanted heart defibrillatrs. Keep a safe distance between yur pacemaker r implant defibrillatr and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least. T limit the risk f interference, peple with pacemakers must keep the wireless telephne away frm their equipment (minimum distance f 15 cm/6 inches). It is recmmended t fllw the standard acceptance prcedures befre using this equipment in human safety critical areas (hspitals...). The handset includes magnetic elements that may attract sharp metallic bjects. T prevent injury, befre each use ensure sharp metallic bjects are nt stuck t the earpiece. Avid using phnes (ther than crdless) during an electrical strm. There may be a remte risk f electric shck frm lightning. D nt use the device in envirnments where there is a danger f explsin. D nt plug this phne int an Integrated Services Digital Netwrk (ISDN) cnnectin r int a regular Public Switched Telephne Netwrk (PSTN) cnnectin. This can result in severe damage t the phne. Never allw yur telephne t cme int cntact with water. T clean yur telephne, use a sft damp clth. Never use slvents (trichlrethylene, acetne, etc.) which may damage the plastic parts f yur telephne. D nt use aersl cleaners. Class 2 fr OmniTuch C$C DeskPhne accrding t IEEE802.3af), r via DC-in by a Certified Direct Plug-In r Crd cnnected Pwer Unit apprved as "LPS" (Limited Pwer Surce) against CSA/UL/IEC and rated 5V dc, minimum 1A. If yu are cnnected t a POE cnnectin d nt use AC pwer supply. The PE (Pwer ver Ethernet) devices that supply r receive pwer and their cnnected cables must all be cmpletely indrs. The RJ-45 jack is nt used fr telephne line cnnectin. 17

18 6.2 Regulatry Statements Marking This equipment is in cmpliance with the essential requirements f R&TTE Directive 1999/5/EC and with Directive 2011/65/UE (ROHS). The Declaratin f Cnfrmity may be btained frm: Alcatel-Lucent 3 avenue Octave Gréard Paris, France ebg_glbal_supprtcenter@alcatel-lucent.cm. USA and Canada This device cmplies with Part 15 f the FCC Rules and with RSS-210 f Industry Canada. Operatin is subject t the fllwing tw cnditins: (1) this device may nt cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired peratin. This equipment has been tested and fund t cmply with the limits fr a class B digital device, pursuant t Part 15 f the FCC Rules and ICES-003 f Canada. These limits are designed t prvide reasnable prtectin against harmful interference in a residential installatin. This equipment generates, uses and can radiate radi frequency energy and, if nt installed and used in accrdance with the instructins, may cause harmful interference t radi cmmunicatins. Hwever, there is n guarantee that interference will nt ccur in a particular installatin. If this equipment des cause harmful interference t radi r televisin receptin, which can be determined by turning the equipment ff and n, the user is encuraged t try crrect the interference by cnsulting the dealer. Expsure t Radi Frequency Signals. This equipment cmplies with the internatinally recgnized radiatin expsure (SAR) limits f 1.6 W/kg. User Instructins Only use the handset in temperatures between -5 C t +45 C (23 F t 113 F). This prduct is intended fr use in an indr envirnment nly. This apparatus is Hearing Aid Cmpatible (HAC). Acustic shck prtectin Maximum sund pressure level fr handset is cmpliant with Eurpean, US and Australian standards. Directive 2003/10/EC specifying the risks inherent in nise at wrk Dispsal The equipment must be returned t a cllectin pint fr electrnic equipment waste dispsal. Defective batteries must be returned t a cllectin pint fr chemical waste dispsal. Related Dcumentatin Other languages fr these Safety and Regulatry Instructins and User Dcumentatin are available at the fllwing Web site 18

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