Motivation in Practice by Shawn J

Transcription

1 INTRODUCTION A highly motivated workforce is vital for any organization to seeking to achieve good results in today s highly competitive business world. A happy and motivated employee reduces staff turnover, relates well with colleagues, is co-operative with management, neutralizes disharmony among colleagues, improves quality of work, and improves productivity within the organization and profits for the company. Motivation in Practice delivers hands-on training activities that transform key motivational theories into practice. This workshop will help your managers, supervisors, team-leaders; senior executives establish what motivates individuals and teams. They will practice and develop the skills necessary to motivate their people, to produce real commitment and higher performance. Define and analyze motivation. Winning co-operation & encouraging initiative. Motivating individuals and groups at work. OBJECTIVES COURSE OUTLINE Management and motivation - an introduction Participants are introduced to the strong links between management and motivation, and to some relevant back-up research. Participants will define both terms and have the opportunity to rate their strengths and weaknesses as motivational managers. Theories... loads of theories Here participants are introduced to the key theories involved in motivation in order to help them appreciate the links between the different approaches and assist them in identifying key components they can apply at their workplace. A training game enables them to demonstrate their current knowledge of motivational theories. Five steps to heaven? Participants look at the work of one of the main motivational theorists - Abraham Maslow and his fivestage motivational Hierarchy of Needs. The participants apply Maslow's approach to members of their current team by brainstorming possible actions that can act as motivators at each stage of the hierarchy. Motivator or hygiene factor? Participants are introduced to the key concepts behind Frederick Herzberg's Two Factor Theory. They work on a questionnaire to help them identify levels of motivation. Participants finish the session by producing an action plan of steps they can take to help motivate their staff and increase their performance and effectiveness.

2 Motivation and job enrichment Participants focus on McGregor's Theory X and Theory Y approach to management and examine the effects of these two approaches in a modern business context. Participants identify how they can adopt a Theory Y style and Herzberg's Motivators to enrich the jobs and performance of their workforce. Money, money, money... it's a rich man's world You put forward the idea that money can be a mixed motivator, and review the work of two leading motivational theorists - Frederick Herzberg and JS Adams. This should aid participants' understanding of how to use the positive aspects of money to motivate their staff. Setting goals and objectives Participants examine goal and objective setting as a means of improving motivation and focusing performance at work, and look at the work of Edwin Locke and Gary Latham. Participants identify their life and career goals, and refine these while receiving support and guidance. Powerful performance reviews Participants are introduced to the two key skills required to sustain improved performance from motivated staff - setting challenging objectives and providing effective feedback on performance. Managing employee participation Participants focus on the benefits, skills and strategies needed to deliver a team briefing meeting and facilitate a discussion around key issues. Based on research findings that have identified some of the common ways in which organisations are trying to improve the motivation of their workforce, this activity looks at one of the 'top five' - team briefing meetings. Beware - quality team at work Participants are introduced to the conditions under which a quality-focused team can flourish. They are then given an opportunity to use the tools and techniques such a team could use at work. Participants work in syndicate groups to apply this approach to a current workplace problem. Motivational leadership Participants examine the essential ingredients of developing a Motivational leadership style, and have the opportunity to rate their current levels of leadership and identify ways in which they can improve. Motivating your team By looking at the key features of a highly motivated and effective team, participants are able to relate their own teams to the five stages of team development and produce an action plan for motivating their teams at work. The participants' ideas are compared with McGregor's researched characteristics of effective teams.

3 Developing your competence Participants discuss the concept of competence, and offer them an opportunity to rate themselves and produce a personal development action plan to improve their competence at work. Participants help each other to identify which range of appropriate opportunities they will use to develop each of their top-three competency needs. Coaching for success The essential role of learning and development as an aid to personal growth is identified, and the ways in which coaching at work can assist effective development are established. Participants have an opportunity to practice the Seven Step Coaching Process. Developing your career Designed to introduce participants to the importance of being proactive in managing their career, this activity enables them to take stock of their current situation and plan purposefully for the future. Networking to success Participants are introduced to the benefits of developing a network for support, advice and career development. This enables participants to assess their own network and practice, and to develop their interviewing skills in order to secure career-related information. Motivating while managing change Participants focus on the difficulties they may face when trying to maintain motivation while introducing organisational change. They have an opportunity to review and develop their skills in helping their team work through a five-stage model of change by using counselling skills. They are introduced to the Change Model, which helps participants understand the five stages that individuals work through when they are coming to terms with change. Stress and motivation Participants are introduced to the links between stress and motivation. The positive aspects of stress are identified before you introduce the downside of too much stress, and its effect on both work and health. This makes participants aware of the debilitating and demotivating aspects of too much stress and so gives them an opportunity to identify and develop strategies for managing stress. Participants identify a need for balance between their work and other aspects of their lives and undergo a short relaxation activity. Personal development planning Participants are introduced to the skills and techniques required for developing action plans that are based on a realistic assessment of their current situation. Links are drawn between the effectiveness of personal development planning and the work of key motivational theorists. FOR WHOM This workshop is essential for all Team Leaders, Supervisors, Executives and Managers

4 ABOUT THE TRAINER MR. SHAWN J Professional Trainer & Facilitator, HRD Consultant Masters in Business Administration (MBA) with the Anglia Ruskin University, UK Advance Certificate in Training & Assessment (ACTA) Training Management Course certified by PSB(Productivity and Standards Board, Singapore) where he covered the Role of HRD in Singapore, Adult Learning, Training Needs Analysis (TNA), Training Budget and Administration, Designing Training programmes, Training Evaluation, Organisational Development and other topics. First Aid Certified KEY EXPERIENCE: Mr has trained many corporate clients from Operations, Supervisory, Managerial up to the Executive Level from various organisations such as Ministry of Foreign Affairs, AXS Pte Ltd, Intertrust Singapore Corporate Services Pte Ltd, Police Radio Division, Singapore Police Force, KES Systems & Services Pte Ltd, and many more in programmes such as Emotional Intelligence, Fundamental Supervisory Skills, Telephone Courtesy & Customer Service, Selling through Customer Service, Building High Performance Teams, Management and Leadership Skills, and other soft skills-related courses. Mr Shawn has also been conducting Strategic, Tactical and Operational Vendor Management Workshops. His clients include Roche Singapore Technical Operations Ptd Ltd, Simmons (Southeast Asia) Pte Ltd, Mun Siong Engineering Limited, Nanyang Polytechnic, LSI Logic Singapore, National University of Singapore, NorthLight School, and Singapore Civil Defence Force. Participants have found his workshops highly interactive, practical, realistic and easy to understand and implement. He customises his workshops to different client's specific needs and often includes extra topics he finds his participants need from the interaction with them during the workshop. In addition, his trainings are found to be lively, conducted with great enthusiasm and passion and highly interactive. His ability to link concepts, examples & experiences discussed during the trainings to actual workplace examples, has helped his participants put into practice the skills learnt, within their area of work. Participants find him approachable & friendly. His systematic thinking, clarity in communication & delivery of training has resulted in favourable feedback and positive comments from his participants. He has completed the Training Management Course conducted and certified by PSB (Productivity and Standards Board, Singapore) where he covered the Role of HRD in Singapore, Adult Learning, Training Needs Analysis (TNA), Training Budget and Administration, Designing Training programmes, Training Evaluation, Organisational Development and other topics. He has also completed the (Practical Skills for Trainers) Train-The-Trainer course conducted and certified by the National University of Singapore (NUS) extension.

5 Date: Venue: 6 th and 7 th June 2016, 9am 5pm TBA Fee: [ ] S$880 (before GST) for D&B Subscriber [ ] S$990 (before GST) for Non-subscriber (Includes materials, refreshments and lunch) EARLY BIRD Fax in your registration before 6 th May 2016 to receive a 10% off regular fee Or, GROUP SAVINGS Send 2 or more participants to enjoy a 10% off regular fee Participant(s) Information Fax the completed registration form to Name 1: Name 2: Name 3: Company s Information Name of Company: Address: (Postal Code) Telephone: Fax: Liaison Officer: (DID): Payment Information [ ] D&B subscription units (Account no: ) [ ] * Cheque. Please made payable to: Dun & Bradstreet (Singapore) Pte Ltd [ ] * VISA [ ] Mastercard [ ] Amex Card no: Signature: Expiry date: (*GST applies for cheque & credit card payment) Cancellation Policies 1. A seat will be reserved upon receipt of completed registration form, and confirmation of seat upon payment received. 2. A substitute participant is welcome at no charge should you not be able to attend. Please provide the necessary details. Only cancellation made 14 working days before commencement is entitled to full refund of seminar charges (only applicable to cheque or credit card payment). No refund thereafter including no show during day of commencement. A complete set of materials will however be sent to you. 3. For D&B subscribers opting to pay through D&B subscription units, deductions would be made upon receipt of completed registration form. In the event of any postponement/cancellation of seminar by D&B; or withdrawal from seminar by participant(s), units deducted would not be credited. However, a replacement of seminar (of same value) would be given and to be utilized within 6 months. 4. D&B reserves the right to postpone or cancel the seminar for reasons whatsoever. In such a case, D&B will provide a full refund to registrants who have made cheque/credit payment towards the event and such registrants shall have no claims against the company. 5. D&B reserves the right to change venue due to unforeseen circumstances.