IT INFRASTRUCTURE MANAGEMENT IT strategy as a key factor of success

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1 IT INFRASTRUCTURE MANAGEMENT IT strategy as a key factor of success

2 The Company HORN & COSIFAN Your Partner for IT HORN & COSIFAN Computersysteme GmbH was founded in 1993 by Managing Director Dipl.-Inform. Gunter Horn. Our service spectrum as a systems provider ranges from IT Infrastructure Management to Data Centre Operations & Hosting to Full Mobile Management. 3

3 FNEXT AG Size is Important Proximity is Paramount HORN & COSIFAN is a member of FNEXT AG, a network of excellent IT partners. FNEXT AG represents a sales and services cooperation of selected partners and currently represents 23 regional medium-sized systems providers with more than 1,500 employees, including 500 well-trained service technicians and 350 consultants, at 60 locations in Germany. Therefore, FNEXT AG is the ideal partner concerning IT matters for companies with several locations in Germany. 5

4 IT Infrastructure Management Customised Infrastructure from a Single Source Stable operating IT systems are not only essential for companies these days, but a matter of survival! Unfortunately system failures do not stop at the boundaries of one s own company. Worse case senario also affects customers and partners. This could have lasting adverse effects on business relationships. The HORN & COSIFAN service package optimises your IT Infrastructure so that your business processes run troublefree and efficiently. In doing so, we supply you with concepts, strategies, AND solutions. This means we not only consult but procure, implement, operate, train and provide support. Thus, with our extensive portfolio we offer you the flexibility and scalability that you need today to adapt your business to the constantly changing market. 7

5 HORN & COSIFAN Consulting IT Strategy as a Genuine Added Plus Does your IT fit the company s objectives? With the synchronization of both areas you increase your performance and efficiency! Based on the extensive expertise and wide-ranging experience, HORN & COSIFAN s IT consultants offer you both, the practice-oriented and the conceptual background for the implementation of the IT strategy that suits your company best. Working closely with you, we develop methods for optimising processes and workflows in your company, managing the staff and the organisation and designing of IT management processes to make them even more efficient. The use of proven analytical tools creates transparency and provides you with reliable information on value-added potential and profitability. The HORN & COSIFAN consulting team your competent partner on the way to an effective IT strategy and its successful realisation! 9

6 HORN & COSIFAN Support IT Never Sleeps! With US, Peace of Mind 24/7 What do you use IT for today? To design your daily work processes more efficiently, to always have the most up to date information at hand, or simply as a way of promoting the company? Functioning hardware and software is essential. Therefore, our service does not end with the fully functional installation of your system. In addition, we offer you ongoing IT support, which includes the maintenance and upkeep of your infrastructure. Furthermore, our support is your competent contact for all questions and problems concerning your IT. Our goal is to help you as quickly as possible. Whether it be via our Hotline, which is ready to offer you assistance and advice or to offer you fast, cost-effective solutions using remote maintenance. If a problem cannot be solved remotely, use our on-site service to resolve the error directly on your premises. 11

7 HORN & COSIFAN Management Proactive Monitoring The Path to a healthy IT Infrastructure It is important nowadays to be informed promptly about all critical, or unusual events in the company-relevant IT systems. To detect these system events and failures as early as possible, we monitor your entire network and services continuously. A wide variety of system parameters are recorded and, if there are deviations, alarms are generated or automated processes are started. The permanent monitoring of your server, firewalls, backups and virus protection etc. allow us to eliminate risks before you even notice them! 13

8 HORN & COSIFAN Organisation Rollout Management Keeping Pace with Progress Your IT hardware is obsolete and should be replaced? You want to update your server systems or outsource them to a HORN & COSIFAN data processing centre? Or do you just need to update to a current operating system? Rollouts continue to be the most frequent projects and present you as a company with major challenges because of the usually large number of affected employees and the technically demanding background. As with all planned projects, rollout projects require many prerequisites, conditions, dependencies and needs to be taken into account in the project planning. Frequently, not only the key topics of the rollout but also the apparently simple process interrelations or boundary conditions have to be mastered. With HORN & COSIFAN you have an experienced and successful partner at your side! 15

9 HORN & COSIFAN Administration License Management The License to Save Do you know which proportion of your IT budget you invest on average in the purchase of software? Are you lacking overview? You are not alone! Many managers still do not devote the necessary attention to the topic of license management. This has long since meant the inclusion of the active administration of software licenses in each risk management plan. To achieve good license management the following basic questions should be clarified: how many software licenses have been purchased and how many are actually in active use? Each license that you acquire for your company not only causes procurement costs but also high ownership costs, regardless of whether they are actually being used or not. We would be glad to support you during the optimization of your licence management and assist you actively in saving money! 17

10 Success-Story Eintracht Frankfurt IT Management at Bundesliga Level Every day in Bundesliga football the focus is on scoring points game after game so that at the end of the season one team can raise the championship trophy high. But besides the skirmishes on the playing field it is also about competing for the favour of many fans. Professional football has become a lucrative business. In fact, traditional clubs such as Eintracht Frankfurt have great appeal, simply because of their history. Yet the Eintracht must reflect the interests of the paying public and position itself to face the challenges of the Bundesliga football experience. To accomplish this task, Eintracht Frankfurt decided more than 15 years ago to make HORN & COSIFAN its competent partner, that has been in charge of the entire IT operations ever since. If one asks Natalie Leib, head of IT for Eintracht Frankfurt Fussball AG if this collaboration represents a significant gain for the management of the Bundesliga football teams, then she does not have to think twice about it: Ever since the beginning of our cooperation we think that HORN & COSIFAN has served us well in terms of IT Infrastructure. No matter when a problem occurs, we receive excellent services at all times. Especially the high level of identification of the staff with their tasks and our concerns facilitates the cooperation and ensures individualised support. Due to the partnership with HORN & COSIFAN, today we are also clearly playing in the 1st Liga as regards to performance, stability, server utilisation, availability and energy efficiency. 19

11 Frankfurt: Victor-Slotosch-Str. 17a Frankfurt am Main Tel. +49 (0) Fax +49 (0) Karlsruhe: Pforzheimer Str Karlsruhe Tel. +49 (0) Fax +49 (0) info@horn-cosifan.de HC-InfrastructureManagement Bildquellen: istockphoto.com, HORN & COSIFAN Computersysteme GmbH