RIGHT PEOPLE i-grasp s Software Solutions help you hire the best people, control

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1 All you need to focus on the RIGHT PEOPLE i-grasp s Software Solutions help you hire the best people, control your temporary staff costs, and motivate your existing talent.

2 Who we are i-grasp are the leading European provider of e-recruitment systems, with a client list including many global companies and public sector organisations. i-grasp became part of StepStone Solutions in 2005 and now provides the key piece of recruitment technology to the Solutions business. StepStone employs over 300 staff throughout Europe and in Asia as well as having associates operating globally including North America and Australia. i-grasp can now provide own staff local support in 15 languages across the globe. Our solutions are currently helping over 150 national and international organisations. Our solutions complement existing investment in products such as PeopleSoft, SAP, Oracle and other HR Systems, and can be seamlessly integrated with them. We understand that people are at the heart of any company, which is why our solutions are based around people for seamless use and to optimize workflow capabilities and processes. Our unique content manager is used in countries all around the world and supports every language you ll ever need. Whether you want to distinguish US from UK English, Peruvian Spanish from Mexican Spanish or the many Chinese and Asian languages, you have total control. It could simply be that you need to support multiple brands, divisions or processes. We provide Global solutions but never underestimate the importance of local knowledge and regional features.

3 Our CLIENTS Our clients operate in a diverse range of markets - from travel to financial services; charities to global giants. Companies using our solutions include: British Airways, Cadbury Schweppes, KPMG, PricewaterhouseCoopers, Norwich Union, NHS, Ford, Oxfam, the British Red Cross, Royal Mail and Channel 4. Our clients share a philosophy of Best Practice in response to this we actively encourage a programme which examines trends in e- recruitment. Many features of the solution have been shaped by this client user forum and in response to Best Practice ideas. Our consultants work carefully with clients to analyse system usage, review business processes and then produce a tailor made optimisation strategy. I must have seen every e-recruitment system over the past couple of years and think i-grasp is the best. Another contributing factor to i-grasp s selection was their overall approach and the people we would be working with. Jenni Edwards from British Airways

4 i-grasp -More than just recruitment 1 The i-grasp product suite integrates every part of your recruitment process, from job posting, through candidate application, screening and selection, agency and job board management, to HR system integration, management reporting and on-boarding. i-grasp brings you: Market Leading Functionality All of the functionality you d expect from a leading e-recruitment provider from raising requisitions to sourcing candidates, managing all applicants interviews and assessments Visibility of Entire Sourcing Process Manage your Experienced Hire, Graduate and Temps & Contractors sourcing strategies using a single platform. Choose all modules or just one i-grasp provides a comprehensive menu that can be tailored to each client s needs. Innovation Our Solutions are constantly evolving to take into account changing legislation, developments in diversity and Best Practice guidelines. Integration i-grasp integrates seamlessly with your HR systems, creating added value through flows of vacancy and candidate data. i-grasp also integrates with all participants in the process, such as referencing, background checking and online psychometric testing Embedded Applications Many clients are adopting single sign on as a strategy to ensure that line managers and infrequent system users have no barriers to using the system - such as lack of passwords. Management Information Extensive reporting across all recruitment metrics - average time to hire, pipeline management, costs per hire/per agency/ per department. Change Management Understanding processes, achieving buy in and advising on best practice are all crucial to a successful implementation. Our consultants are CIPD qualified and experienced HR professionals who ensure that clients are able to optimise their usage of the system.

5 Our SOLUTIONS Permanent Recruitment i-grasp integrates every part of your recruitment process, from job posting, through candidate application, screening and selection, agency and job board management, to HR system integration and management reporting. Temps & Contractor Management Temporary and contract staff provides you with flexibility as well as access to rare skills for short term projects. But, you ll want to keep costs to a minimum and ensure compliance with legislation. In today s environment of economic change, it s essential that you know the resource options available to you. Graduate and Volume Hiring i-grasp has extensive graduate recruitment functionality, providing a structured application form, scoring and ranking of candidates along with event management. This module manages recruitment through innovative online and interactive application forms. A full range of testing and pre-screening tools allows automation of the volume hiring process. Jo Banfield, Head of Resourcing at Centrica says implementing i-grasp has been a fantastic success with British Gas, which we are working on with i-grasp to replicate throughout Centrica.

6 Key FEATURES Integrated business processes The i-grasp product suite complements existing investment in products such as PeopleSoft, SAP, Oracle and other HR Systems, and can be seamlessly integrated with them. The solution integrates every part of your recruitment process, from job board posting, through candidate application, screening and selection, agency and job board management, to management reporting and on-boarding. Talent Relationship Builder Our Talent Relationship Builder allows you to develop pools of high quality future candidates and to establish relationships with them. Your future talent candidate pool is built up by adding selected individuals to the system or by inviting them to register with you. Each future candidate can be categorised by his or her experience, skills, qualifications, seniority etc. Talent Managers are able to search the database using these categories. The current status of each candidate is tracked, including any data protection notices given. Management Information The solution has an inbuilt tool that provides visibility of the entire recruitment process and gives managers the strategic control they need. Equal Opps reporting provides data on a wide range of diversity metrics and helps ensure compliance with local regulation and European legislation. The functionality provides the ability to control different dimensions of the reports and select multiple criteria when drilling down, to define key stages of the process and to show historical stats. Sourcing Candidates Whether the candidate is acquired through a i-grasp hosted website, from an agency or job board, or has been added manually by your team of recruiters, you are able to capture all of the details, screen and select the candidate that you need when you need them. This functionality also means that you can identify which of your sources is working best for you and target your recruitment activity accordingly. Other innovative features such as Multilingual capabilities, referencing, onboarding, candidate anonymisation and integrated psychometric testing ensure that those who use the solution are at the cutting edge of e-recruitment technology.

7 We offer a strong support programme for our clients in their e-recruitment process..and beyond. At i-grasp we pride ourselves on outstanding client support and customer service. We support our clients from pre-implementation through to implementation and the adoption and extension of services. Our consultants have implemented our solutions in more organisations than any other e-recruitment vendor. We make it a priority to work with clients to ensure that they fully realise their return on investment. Our consultants work carefully with clients to analyse system usage, review business processes and understand recruiter behaviour. We then produce a tailor made optimisation strategy, covering training, change management, business process improvement and functionality. We have a dedicated customer helpdesk online and via telephone - which ensures that our clients queries are answered as soon as possible. In addition to the helpdesk, we support our clients through a structured programme that is designed to help get the best out of the i-grasp product suite. The programme includes i-grasp User Groups, Seminars & Courses and a Sharing Best Practice Programme.