With the European region spanning 50 countries, it s a complex market that offers both unique challenges and great opportunities. Local relationships

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1 NETWORK SERVICES: European Regional Capacities With the European region spanning 50 countries, it s a complex market that offers both unique challenges and great opportunities. Local relationships are vital. A network provider offering a single point of contact across multiple markets, together with global connectivity, is key in helping your business to succeed.

2 We re very satisfied with the quality, price and time to deliver. Your promise is always accomplished. TITO SANCHEZ, Portugal Telecom Tata Communications is a global leader in a New World of Communications. We deliver over 24% of the world s internet traffic to over 200 countries and territories, and are one of the top five Tier-1 IP providers across five continents. We have strategic presence in 27 European countries, with a state-of-the-art submarine cable system between Spain and the UK that enables you to build out your infrastructure, offer your customers access across our network and benefit from our $1 billion investment. Our connectivity across the globe offers the lowest latency times on the market, satisfying your most stringent network requirements. With a strong footprint across Europe and a greater capacity than any other network provider, you can connect seamlessly into Asia, the Middle East, Africa and beyond. TATA COMMUNICATIONS EUROPEAN REACH Tata Communications is first choice for many of the world s leading communications and cloud service providers who demand global reach and a highly reliable service. We understand that our network is critical to your success, which is why we ve built it with your needs in mind. With a strong presence in 27 European countries, 150 points of presence (PoPs) in 35 cities and unique carrier relationships, you benefit from unrivalled connectivity. In countries where our network coverage needs enhancing, we ve put the partnerships in place to leverage local capabilities. In Europe alone, we have over 15 network-to-network interface (NNI) partners, enabling us to provide an end-to-end solution that will meet the needs of any customer. OUR GROWING EUROPEAN PRESENCE We constantly strive for world-class innovation demonstrating commitment through investment is key to our strategy. And our vision has taken us from 13 PoPs in 10 countries to over 400 PoPs across more than 200 countries in the last eight years. Our reach continues to grow, with an investment of over $1 billion in our global subsea fibre network making it the largest in the world. And we re not stopping there the last two years have been spent working on a significant refresh that will enable you to better manage and control your applications across our network.

3 EUROPEAN POP MAP Tata Communications has an ongoing commitment to providing services across Europe. We continue to deploy new physical PoPs, while NNIs and partnerships enable us to reach the majority of European countries. We ll create a commercial model to suit your business, taking into account everything from managing capital costs to scaling capacity in line with your growth Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

4 EUROPEAN SERVICE POPS Country City GVPN IZO IPL Dedicated Ethernet IP Austria 1 1 Belgium Brussels Bulgaria CEE, WE Czech Republic Denmark 2 Estonia Finland Helsinki 1 2 France Paris France Marseille 2 Germany Frankfurt Hungry Budapest 1 1 Ireland Dublin 1 1 Italy Milan Italy Rome 1 Latvia Lithuania Netherlands Amsterdam Norway 1 Poland Warsaw Portugal Lisbon Rest of CEE Romania Russia Moscow 1 1 Slovakia Spain Madrid Spain Bilbao (Derio) Spain Barcelona 1 Sweden Stockholm Switzerland Zurich Switzerland Geneva 1 1 Turkey Istanbul Turkey Ankara 1 United Kingdom London United Kingdom Highbridge 1 1 1

5 Tata Communications has the world s largest wholly owned submarine fibre network with more than 500,000 km of subsea fibre and more than 210,000 km of terrestrial fibre. We are the only Tier-1 provider that s in the top five in five continents by internet routes, handling over 24% of the world s internet traffic. Explore our interactive map online at map.tatacommunications.com CONNECTING EUROPE TO THE REST OF THE WORLD The European market is often seen as a world leader in technical advancement. We re proud of our local business agility, and our ability to deliver the complex solutions that your business demands and your customers expect. There s increasing growth in emerging markets, and we ll support you in your expansion into new territories through access to our global network and regional partnerships in over 200 countries. Our services are strategically located to offer leading Global VPN, WAN Ethernet and IP transit services that will connect you to the rest of the world. GLOBAL VPN We have direct access PoPs, including partner PoPs, in 27 countries across Europe, plus partner network-to-network (NNI) coverage in an additional 15 countries. These are connected to our Global VPN service, which is available in over 70 countries worldwide. By making use of local internet services in European countries, we can manage devices and build Extended Access services using secure internet connectivity. Our Global VPN can be accessed from over 190 countries, offering a consistent and industry-leading solution with six Classes of Service available to meet the needs of your customers applications. DEDICATED ETHERNET We ve been providing Ethernet services since 2006 and today our service portfolio is one of the most comprehensive on the market. Our continual investment in our network means that there are now dedicated Ethernet services in 22 European cities across 19 countries. These PoPs are connected to our global Ethernet platform which pans 54 countries worldwide and four separate cable systems, providing excellent diversity in Europe and Asia. Our European PoPs are part of our next-generation Ethernet network, that enables us to support a vastly increased number of VLANS and MAC addresses, and scale easily to meet future demands Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

6 Network Services: European Regional Capacities IP TRANSIT We have direct access PoPs, including partner PoPs, in 21 European cities across 15 countries. They deliver ports up to 100GB to service providers across the continent, and are connected to our global IP network. Thanks to our Tier-1 global backbone, you enjoy a high-speed, secure and reliable internet connection that reaches more than 230 global PoPs and serves customers in over 70 countries. Our networking services enable you to reach your customers and work with them to grow their business within the developing European market without network restraints. And if they re looking further afield to new global markets, we can partner with you to enable a single, seamless solution. OUR CABLE SYSTEMS IN DETAIL Cable system Key countries reached in Europe Notes TGN-EA France Tata Communications owned cable. Lowest latency between Mumbai and Marseille TGN-A United Kingdom Tata Communications owned cable with two diverse segments (TGN-A Norht and TGN-A South) TGN-WER Portugal, Spain, United Kingdom Tata Communications owned cable. Lowest latency between Spain and United Kingdom TGN-NER United Kingdom, Netherlands, Tata Communications owned cable. Offers diverse extension Germany, France from London to Netherands, Germany, and France SEA ME WE4 France, Italy Consortium cable where Tata Communications is a consortium member Consortium cable where Tata Communications is a consortium member WACS Portugal, United Kingdom Lowest latency to South Africa First subsea cable to Namibia, Republic of Congo, DRC, Cape Verde, and Togo SAT-3 Portugal Consortium cable where Tata Communications is a consortium member Proven track record for high availability EUROPEAN CABLE SYSTEMS

7 GLOBAL STRENGTH AND INDUSTRY LEADERSHIP In little more than a decade, we ve grown from a leader in our home market in India, into a global service provider with a presence on six continents. Today we earn three-quarters of our revenue outside of India and serve 24% of the world s internet traffic. Our state-of-the-art global communications network extends from leading developed markets directly into the world s fastest growing economies. Our global infrastructure positions us as a major provider in the New World of Communications. $3.2 billion annual revenue in FY13-14 with 77% of this generated outside of India Over 8,000 employees globally, 30% located outside India and over 40 nationalities represented Largest wholesale voice carrier carrying 53 billion minutes of wholesale voice traffic annually that s 1 in 10 voice calls globally 1,600 telcos use our network to connect to you (70% of the world s mobile network operators) World s largest wholly-owned submarine fibre network more than 500,000 km of subsea fibre and more than 210,000 km of terrestrial fibre Only Tier-1 provider that s in the top five in five continents by internet routes Over 24% of the world s internet routes are on Tata Communications network More than 400 PoPs reach over 200 countries and territories 44 data centres and colocation centres, with over 1 million sq. ft. of space 7,600 petabytes of internet traffic travels over the Tata Communications IP backbone each month 15+ terabits of international bandwidth lit capacity Positioned as a Leader in Gartner s Magic Quadrant* for Global Network Service Providers, 2014 Numerous industry awards for our services, our latest being Best Financial Application of the year, 2015 (MEF) PARTNERSHIPS THAT REALLY DELIVER While our international backbone is critical in providing a high level of service across Europe, partnerships with regional service providers and delivery partners are essential links. These relationships have been developed and nurtured for two decades and enable our customers to access local, complex markets through one trusted provider. Local partners can access our global infrastructure so they re able to best serve their customers international requirements. We pride ourselves on building valuable partnerships that put your needs front and centre. INNOVATIVE WAYS TO DO BUSINESS At Tata Communications, it s not just about leading the way in communications technology we also offer forward-thinking ways of doing business. So rather than simply referring to a list of tariffs, a commercial model will be crafted to suit your enterprise, taking into account everything from managing capital costs to scaling capacity in line with your growth Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

8 OWNERSHIP AND SCALE MATTER Ownership means that we deliver on our promises. We take full responsibility for the quality, reliability and performance of all the services we provide, anywhere in the world. Ownership also gives us the power to rapidly respond to your needs by quickly designing, engineering and delivering services and capacity customised to your applications. And we ll do all of this under even the most demanding deadlines. Ownership gives us 24/7 visibility into, and control over, our infrastructure, allowing us to maintain the highest levels of service under a wide range of conditions. To consistently deliver superior quality and reliability demands a cutting-edge infrastructure one that will enable you to carve out a larger market share against tough competition. RECENT AWARDS Leader in Gartner s Magic Quadrant* for Global Network Service Providers Best Global Service of the Year, MEF Best Sport Application of the Year, MEF Best Financial Application of the Year, MEF FINANCIAL STABILITY YOU CAN RELY ON Over the past decade, Tata Communications has evolved from a wholesale service provider serving the Indian market, to a leading provider of A New World of Communications to both enterprise customers and service providers worldwide. Our $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India, and is the flagship telecoms arm of the $103.3 billion Tata Group. We are committed to acting ethically and responsibly. Two-thirds of the equity of our holding company is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. ABOUT THE GARTNER MAGIC QUADRANT Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. * Source: Gartner, Inc. Magic Quadrant for Global Network Service Providers by Neil Rickard, Robert F. Mason, 20th March 2014 PARNTER AND CONNECT WITH A GLOBAL LEADER Tata Communications is a truly global service provider, with 77% of our revenue coming from outside India. Our global expertise has led to a number of accolades. We were recently named Best Global Service of the Year, Best Sport Application of the Year and Best Application of the Year by MEF, and are the 2014 Frost & Sullivan Asia Pacific Data Communications Service Provider of the Year. We are also a Leader in Gartner s Magic Quadrant* for Global Network Service Providers. In a challenging environment filled with opportunity, make the most of your business potential by partnering with a global leader that has the local expertise to deliver. For more information about our capability in regions around the world, please visit Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries v06