TORONTO BUS OPERATIONS. Adam Giambrone, Toronto Councillor and TTC Chair

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1 TORONTO BUS OPERATIONS Adam Giambrone, Toronto Councillor and TTC Chair

2 Toronto s Transit Network 2 Subway

3 Toronto s Transit Network 3 Streetcar Streetcars

4 Toronto s Transit Network 4 Bus

5 5 Commuter Rail

6 Four TTC Modes: Subway 6

7 Four TTC Modes: ICTS (Mark I) 7

8 Four TTC Modes: Streetcar/LRT 8

9 Four TTC modes: Buses 9

10 Wheel-Trans Service Specialized service for people unable to use conventional system 147 low floor bus fleet High demand growth due to aging population Entire fleet being replaced by new buses (34% increase) Conventional system (bus, LRT, subway) to be fully accessible by 2018

11 Toronto Transit Commission (TTC) 11 3 rd -largest system in North America Exclusive right to operate public transit in Toronto 910 million riders in ,000 employees 85% of transit in GTA

12 Toronto Transit Commission (TTC) 12 50% of Toronto s capital budget $1.3 B annual budget 75% of revenues from the farebox North American average is around 33%

13 TTC Bus System Overview 139 Bus Routes covering 7,219 km 1,737 buses 1,498 Accessible 12-metre buses 239 Conventional 12-metre buses (being phased out) 694 diesel/electric hybrid buses 40% of the fleet Million passenger trips per year on the bus 70% of total trips on TTC system Each bus replaces an estimated 45 cars during rush hour Busiest bus route: 29 Dufferin 43,600 weekday riders 1200 passengers in the peak direction per hour

14 Transit City Bus Plan minute service network 21 routes 20-minute service network Across the system Improved customer amenities More shelters, improved line management

15 New Bus Fleet 15 Massive investment in 1,450 new buses $800 Million invested New maintenance and storage facilities 7 bus garages in total throughout the city Spares ratio is 12% Moving to a fully accessible bus fleet High quality materials and engineering standards to ensure bus longevity Many features to enhance customer comfort and functionality

16 Average Age of Vehicles

17 Durability and Longevity What makes a TTC bus last 20+ years compared to the North American average of 12 years? Stainless steel frame for an 18 year life Fire suppression system NFPA Docket 90(A) fire rated interior materials Exterior fibreglass panels (instead of metal) eliminate corrosion Anti-graffiti liner on passenger windows

18 Durability and Longevity Heavy duty engine cooling system Stainless steel seat supports, stanchions and heat exchangers Twin-tower air dryers Heavy duty road wheels Synthetic fluids for performance and heat dissipation Special weather proof electrical connections Silicone coolant hoses

19 Durability and Longevity Small additional cost provides TTC the ability to rebuild our buses and extend their life to 20+ years Orion VII base model: $500,000 Orion VII with TTC modifications to extend life: $525,000

20 Bus Bicycle Rack

21 Safety and Reliability New technologies improve safety and reliability at little additional cost: Security cameras and image recording system Provides police with a useful investigative tool Drivers safety barriers Ensures safe environment for operators Signal priority transponder Reduces delays through intersections LED lighting Lower replacement cost = labour savings Driver Safety Barrier

22 Security Camera Electronic Stop Display Board

23 Security Cameras

24 Next Vehicle Technology Real-time information for customers on when next vehicle will arrive Message boards at stations, bus shelters and on vehicles Supplemented by and text messaging service alerts Internet trip planning system being launched <"My TTC" 11/1/ :07 AM The delay at Yorkdale Station has now cleared and full service has been restored. We apologize for this inconvenience. Please do not reply to this . This is an outgoing message only. To unsubscribe, go to <

25 Procurement Policy Keeping Costs Down Arrange long term contracts Contracts cover both current requirements and future requirements Contracts provide pricing and terms to cover optional buses in the future Allows manufacturers to amortize their costs for future optional orders over a larger number of buses The result is that manufacturers can offer better pricing

26 Spare Parts Keeping Costs Down Costs have been rising due to increasing sophistication of buses, particularly hybrids Keep part costs down by: Negotiating warranties for drive train parts (5 years) Large, long term contracts for spare parts to get a lower price Identify alternative suppliers for parts than the original manufacturer to get competitive pricing Monitor inventory to ensure no excess of high cost parts Emergency order clause in pre-existing vendor contracts to get parts quickly at same cost when bus out of service Direct supply contracts for high usage parts, vendors monitor usage and supply

27 Bus Rebuild Program Current buses designed for 18+ year life span Some last 25+ years Buses rebuilt at mid-life point (9-10 years) Comprehensive overhaul of most mechanical components: Engine Transmission Air Compressor Brakes Suspension Steering Gear Paint Heating and Air Conditioning Door System, Panels and Hardware Body and Floor Covering Completion of any outstanding retrofits

28 Spare Bus Ratio TTC spares ratio of 12% lowest in North America Preventative maintenance and proactive management of bus fleet can keep spares ratio to a minimum, thereby lowering capital investment

29 Orion VII Hybrid Bus Experience 29 Purchased 694 hybrid buses Second-largest fleet after New York City Experience has shown that hybrids operate better in stop-and-go conditions 22% fuel savings in downtown stop-and-go environment Fuel savings lower than expected in former suburbs with stops further apart (12% - 18% fuel savings on average) Adopted Lead/Acid batteries early Working with manufacturer to switch to Li-ion as soon as possible Will closely monitor performance of Lead/Acid vs. Lithium- Ion equipped buses

30

31 Orion VII Hybrid Bus Lessons Learned 31 Hybrid drive on-road performance is excellent Brake lining life is not better than diesel with retarder Fuel savings relate to route assignments Stop and go; Low average speeds are best Batteries need to accommodate high energy flow Li-Ion is claimed to be vastly superior to Lead/Acid Sufficient spare parts to support fleet is essential Minimal weight increase is important for performance Service-proven technology is imperative hybrid drive is not there yet Cost for Hybrid Drive is not offset by fuel savings

32 Modern Buses Create Technological Challenges New technician skill sets required to address new electronically controlled systems All major on-board systems connect to multiplex system (on-board computer LAN network) 10 or more individual computers to control each major system (engine transmission, HVAC, etc.) Additional on-board systems operating outside multiplex control, have their own computer processors: Station Stop Announcement System Cameras and Digital Recorders Automatic Passenger Counting Systems Communication Information System Increased maintenance times across most major systems

33

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35 New Technology, New Skills, New Tools Technicians need new electronic and computer skills Higher investment in training budget to keep up Significant investment in electronic tools Portable diagnostic lap-top computers with all relative hardware interfaces and firmware Ongoing higher technology costs: Some firms (e.g. Cummins engine Company) require annual access subscription and passwords TTC annual costs for special equipment, file access fees is $175,000 and growing

36 36

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