PROCEDURE. Norma Brown Homes Manager

Transcription

1 SERVICE AREA: TITLE STATUS: COMMUNITIES DIRECTORATE ADULT SOCIAL CARE SECURITY & SAFETY FOR PEOPLE WHO USE OLDER PEOPLES RESIDENTIAL AND DAY CARE SERVICES PROCEDURE REF. NO. PRO 5024 / 2009 DATE ISSUED: JANUARY 2009 REVIEW DATE: MARCH 2011 EQUALITY IMPACT ASSESSMENT: STATUS WRITTEN BY: APPROVED BY: Norma Brown Homes Manager Lois Campbell Head of Service (Acting) BRIEF DESCRIPTION: When people use older peoples residential and day care services it is important that the service provided is as secure and safe as is possible. This procedure sets out what staff employed by the directorate should do to maintain a safe and secure service FURTHER REFERENCE DOCUMENTS: Reference Number Description: Date Issued: RELATED FORMS: Form No: Description: Date Issued: Security Risk Assessment JAN. 09

2 Communities Directorate Adult Social Care Directly Provided Services SECURITY & SAFETY FOR OLDER PEOPLES CARE HOMES AND DAY SERVICES Author: Norma Brown Reviewed: August 2008 Review Date: March 2011

3 CONTENTS 1. Introduction 2. Risk assessment template 3. Guidance in the event of a breech of security

4 1. Introduction 1.1 The Aim of having robust security and safety measures in place is to reduce the risk of any incident or serious incident occurring that may result in injury, loss or un-necessary fears and anxieties of vulnerable people. 1.2 People who use the services of the Care Home and Staff who work in the Home have a right to live and work in an environment, which is safe, secure and homely. 1.3 Unit Staff responsibilities are to reassure people receiving care and their visitors that safety systems are in place and that regular checks are made to ensure the security of people, property and the premises. 1.4 The Care Home Manager must ensure that a security risk assessment is carried out, implemented and reviewed yearly or as changes occur. 1.5 Security systems should provide a fine balance between achieving maximum security and freedom of movement for people receiving services, for staff working at the home and for visitors to the care home.

5 2. Risk Assessment See appendix 1 Risk assessment to be completed yearly and reviewed annually. Note the security systems that you have in place, note if they are adequate, if they are not; identify action required along with time scales to rectify this. When completing a risk assessment consideration needs to be given to: Location of premises Layout of premises Services provided People who use the service People who access the service Staff team Health & Safety regulation Deprivation of Liberty Act

6 3. Guidance in the event of a breech of security 3.1 Inform other member s of staff on site immediately, senior staff and unit Manager. 3.2 While ensuring own personal safety carry out a thorough check of the care home to establish there are no intruders on site, or that no act of crime has been carried out and that all persons are safe and accounted for. 3.3 TO IMMEDIATELY CONTACT THE EMERGENCY SERVICES AS APPROPRIATE via 999 IF IT IS BELIEVED A CRIME HAS BEEN COMMITTED, SOMEONE HAS BEEN INJURED, OR AN INTRUDER ON SITE. INFORM THE UNIT MANAGER OR SENIOR STAFF FOR SUPPORT AND FURTHER RESPONSE. 3.4 Set up an incident log to record all actions and events for future reference. 3.5 Secure the area if identified as a crime scene. 3.6 Establish the extent of any loss or damage. 3.7 Seek approval from Line Manager for any repair or replacement of items. 3.8 Contact Mouchel Property Help Desk to arrange for any emergency repairs to be carried out. 3.9 Inform Line manager, Head of Service, CSCI, relatives and friends if an incident has occurred Reassure all people involved and take the necessary appropriate action to arrange for any additional support required in the event of a trauma occurring If a security breach incident is deemed a major incident the Relocation Plan may be implemented Carry out a de-briefing and review of security measures in place following any incident.

7 Security Exit doors APPENDIX ONE Security Risk Assessment Types and purpose of security systems Is it a requirement? Is it in place If not in place level of risk, high med or low Action required Yes No Yes No Yes No Details Checks External doors Kitchen areas Office areas Sluice Medication room Stairways Windows Grounds Car park Garden External buildings Are reception duties adequate to allow entry / exit Contractor informed of security measures Staff informed of the Violence at Work policy Staff competent in the use of the security risk assessment and unit procedure Unit Procedure for locking doors -agreed time for locking/unlocking -staff responsible -which doors - how often Perimeter fencing check for maintenance and security how often by whom

8 Location of premises Layout of premises Services provided People who use the service People who access the service Staff team Health and Safety regulations Deprivation of Liberty When completing a risk assessment consideration needs to be given to: Examples of security used Key Pads CCTV Fire alarm activated Electronic remote Padlock