Your guide to miles, tier points and reward flights

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1 Your guide to miles, tier points and reward flights Earning miles Earn miles on every flight* you take with us. The number of miles you earn all depends on how many miles you fly, your choice of cabin, ticket type and your Flying Club membership tier. As you move through our tiers, you ll earn an additional cabin bonus on top of the miles flown. For Silver members this means a 30% bonus and for Gold members this means a 60% bonus. For example, a Red member flying from New York return will earn 6,926 miles. For the same flight you ll earn up to 9,004 miles as a Silver member, and up to 11,082 miles if you re Gold. * Purchased tickets only. Data correct as of: October 25, 2016.

2 Discover the miles you can earn as a Red member per destination. To calculate the miles earned as a Silver member, simply multiply the miles listed by 30% and for Gold members by 60%. USA Return trip Upper Class Premium (J, C, D) (I, Z) (W, S) (H, K) (Y, B, R) (L, U, M) (E, Q, X, V, N, O) Atlanta 33,744 16,872 16,872 8,436 12,654 8,436 4,218 Manchester Atlanta 32,720 16,360 16,360 8,180 12,270 8,180 4,090 Boston 26,184 13,092 13,092 6,546 9,819 6,546 3,273 Manchester Boston 25,192 12,596 12,596 6,298 9,447 6,298 3,149 Chicago 31,664 15,832 15,832 7,916 11,874 7,916 3,958 Detroit 30,080 15,040 15,040 7,520 11,280 7,520 3,760 Las Vegas 41,808 20,904 20,904 10,452 15,678 10,452 5,226 Manchester Las Vegas 40,592 20,296 20,296 10,148 15,222 10,148 5,074 Los Angeles 43,632 21,816 21,816 10,908 16,362 10,908 5,454 Miami 35,488 17,744 17,744 8,872 13,308 8,872 4,436 Newark 27,704 13,852 13,852 6,926 10,389 6,926 3,463 New York JFK 27,704 13,852 13,852 6,926 10,389 6,926 3,463 Manchester New York JFK 26,688 13,344 13,344 6,672 10,008 6,672 3,336 Belfast Orlando 32,472 16,236 16,236 8,118 12,177 8,118 4,059 Glasgow Orlando 32,904 16,452 16,452 8,226 12,339 8,226 4,113 Orlando 34,728 17,364 17,364 8,682 13,023 8,682 4,341 Manchester Orlando 33,792 16,896 16,896 8,448 12,672 8,448 4,224 San Francisco 42,896 21,448 21,448 10,724 16,086 10,724 5,362 Manchester San Francisco 41,656 20,828 20,828 10,414 15,621 10,414 5,207 Seattle 38,344 19,172 19,172 9,586 14,379 9,586 4,793 Washington DC 29,424 14,712 14,712 7,356 11,034 7,356 3,678

3 MEXICO Return trip Upper Class Premium Cancun (J, C, D) (I, Z) (W, S) (H, K) (Y, B, R) (L, U, M) (E, Q, X, V, N, O) 39,592 19,796 19,796 9,898 14,847 9,898 4,949 CARIBBEAN Antigua Barbados Return trip Upper Class Premium (J, C, D) (I, Z) (W, S) (H, K) (Y, B, R) (L, U, M) (E, Q, X, V, N, O) 32,744 16,372 16,372 8,186 12,279 8,186 4,093 33,728 16,864 16,864 8,432 12,648 8,432 4,216 Barbados Manchester 33,304 16,652 16,652 8,326 12,489 8,326 4,163 Grenada Havana Jamaica Trinidad & Tobago St Lucia Veradero 34,888 17,444 17,444 8,722 13,083 8,722 4,361 37,344 18,672 18,672 9,336 14,004 9,336 4,668 37,672 18,836 18,836 9,418 14,127 9,418 4,709 35,032 17,516 17,516 8,758 13,137 8,758 4,379 33,872 16,936 16,936 8,468 12,702 8,468 4,234 36,904 18,452 18,452 9,226 13,839 9,226 4,613 AFRICA AND ASIA Return trip Upper Class Premium Delhi Dubai Johannesburg Lagos Shanghai Hong Kong (J, C, D) (I, Z) (W, S) (H, K) (Y, B, R) (L, U, M) (E, Q, X, V, N, O) 33,304 16,652 16,652 8,326 12,489 8,326 4,163 27,224 13,612 13,612 6,806 10,209 6,806 3,403 45,024 22,512 22,512 11,256 16,884 11,256 5,628 24,920 12,460 12,460 6,230 9,345 6,230 3,115 45,720 22,860 22,860 11,430 17,145 11,430 5,715 47,720 23,860 23,860 11,930 17,895 11,930 5,965

4 Earning tier points Like miles, tier points are now based on cabin and ticket type. See how many tier points you can earn, based on one way flights to. Cabin Cabin Class Number of tier points you'll earn Upper Class Premium J, C, D, I 200 Z 100 W, S 100 H, K 50 Y, B, R, L, U, M 50 E, Q, X, V, N, O 25

5 Spend your miles on reward seats See how many miles you need for a round trip reward flight to. The table below shows the number of miles needed for standard reward flights. For peak season reward flights, you will need 20,000 more Flying Club miles per round trip. The below reward flights are bookable from January 16, Our year round reward flights can still be booked until January 15, standard reward flight (return) peak reward flight (return) to UK - Premium Upper Class Premium Upper Class India & UAE Plus taxes, fees surcharges from $320 * US - Northeast surcharges from $470 ** Caribbean Plus taxes, fees surcharges from $280^ US - Midwest and South & Mexico surcharges from $440^^ Africa & China surcharges from $340 US - West surcharges from $450 20,000 35,000 75,000 40,000 55,000 95,000 20,000 35,000 95,000 40,000 55, ,000 20,000 35, ,000 40,000 55, ,000 25,000 45,000 95,000 45,000 65, ,000 25,000 45, ,000 45,000 65, ,000 30,000 55, ,000 50,000 75, ,000 US Northeast: Boston, Newark, New York JFK, Washington DC. US Midwest: Atlanta, Chicago, Detroit. US South: Miami, Orlando. US West: Las Vegas, Los Angeles, San Francisco, Seattle. *Based on a flight from Dubai to, accurate as of October 21, 2016 and subject to change. **Based on a flight from New York JFK to, accurate as of October 21, 2016 and subject to change. ^Based on a flight from Barbados to, accurate as of October 21, 2016 and subject to change. ^^Based on a flight from Orlando to, accurate as of October 21, 2016 and subject to change. Based on a flight from Shanghai to, accurate as of October 21, 2016 and subject to change. Based on a flight from Las Vegas to, accurate as of October 21, 2016 and subject to change Our standard reward flights are available all year round, except for School Holidays, Christmas and Easter. Our peak reward flights are for travel during: March 31 to April 18, 2017, June 22 to September 6, 2017, December 13 to December 31, All miles shown in the table above are per roundtrip. For one way, the miles are simply half of the round trip.

6 Spend your miles on an upgrade To upgrade your adventure simply exchange your flexible ticket* for a 50% discount off a Premium reward flight, or a 25% discount off Upper Class. Already jetting off in Premium? Why not treat yourself to a 50% discounted Upper Class reward flight? This table shows how many miles you ll require for round trip upgrade flights for all of our different destinations in each cabin class during standard season. For peak season, you ll need an extra 10,000 miles for to Premium and Premium to Upper Class, or an extra 15,000 miles for an to Upper Class upgrade. The below reward upgrades are bookable from January 16, Our year round reward flights can still be booked until January 15, Excludes our lowest price tickets (N, O, V) in, (K) in Premium. Standard season upgrades Taxes, fees, charges surcharges from $ will apply. to UK - to Premium Premium to Upper Class to Upper Class India and UAE 17,400 37,400 56,200 US - Northeast 17,400 47,400 71,200 Caribbean 17,400 57,400 86,200 US - Midwest, South and Mexico 22,400 47,400 71,200 Africa and China 22,400 57,400 86,200 US - West 27,400 67, ,200 US Northeast: Boston, Newark, New York JFK, Washington DC. US Midwest: Atlanta, Chicago, Detroit. US South: Miami, Orlando. US West: Las Vegas, Los Angeles, San Francisco, Seattle.

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