Connect Michigan Cleveland Township Leelanau County Broadband Planning

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1 Connect Michigan Cleveland Township Leelanau Broadband Planning June 23,

2 About Connect Michigan Connect Michigan is a non-profit organization, in partnership with the Michigan Public Service Commission, tasked with facilitating the expansion of broadband access, adoption, and use throughout the state. Backed by Connected Nation, national technology-oriented non-profit In-State Staff State Program Manager Two Community Technology Advisors Three major programs Mapping Research Community Planning and Outreach Community Planning & Outreach Research Mapping Connect Michigan Do Not Copy Without Written Permission

3 May 2016 Ontonagon Baraga Gogebic Certified Community (17) Iron Marquette Delta Schoolcraft Eastern Upper Peninsula Regional Planning and Development Commission (3) Received Final Plan(15) Completing Draft Plan (5) Completing Assessment (12) Community Team Forming (7) Interested Community (10) Forest Area School District Mason Oceana Benzie Muskegon Ottawa Leelanau Lake Newaygo Allegan Southwest Michigan Planning Commission (3) Wexford Charlevoix Osceola Mecosta Kent Barry Kalamazoo Harbor Springs Antrim Missaukee Montcalm Clare Ionia Calhoun Cheboygan Otsego Crawford Roscommon Gladwin Gratiot Tri- Regional Planning Commission Jackson Presque Isle Montmorency Oscoda Ogemaw Arenac Bay Livingston Lenawee Alpena Alcona Iosco Genesee Washtenaw Huron Sanilac St. Clair Connect Michigan Do Not Copy Without Written Permission

4 Leelanau 10 Mbps/download & 1 Mbps/upload Data Connect Michigan Do Not Copy Without Written Permission

5 Leelanau 25 Mbps/download & 3 Mbps/upload Data Connect Michigan Do Not Copy Without Written Permission

6 Leelanau 10 Mbps/download & 1 Mbps/upload Unserved Data Connect Michigan Do Not Copy Without Written Permission

7 Leelanau 25 Mbps/download & 3 Mbps/upload Unserved Data Connect Michigan Do Not Copy Without Written Permission

8 CAF- II MI - AT&T, Century Link, & Frontier August 27, 2015 $9 billion/yr. for 6 years effecting over 4 million underserved or under-severed homes and businesses. Michigan- $60.5 million/yr. for 6 years effecting 180,377 underserved or under-severed homes and businesses Match Minimum 10 Mbps download/1 Mbps upload during peak hours?? 25 Mbps download / 3 Mbps upload 8

9 Leelanau Region Connect America Fund (CAF) Phase II Data Connect Michigan Do Not Copy Without Written Permission

10 Leelanau Region Connect America Fund (CAF) Phase II Data Connect Michigan Do Not Copy Without Written Permission

11 Cleveland Township Providers 11

12 Residential Broadband Adoption 1% > Creates or Saves 12,388 Jobs Michigan Households 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 82% 84% 87% 79% 79% 75% 71% 67% 61% 55% 55% 47% 36% 25% Computer Ownership Broadband Adoption Mobile Adoption Connect Michigan Do Not Copy Without Written Permission

13 Residential Broadband Adoption Rural Michigan 100% 90% Michigan Households 80% 70% 60% 50% 40% 30% 20% 50% 56% 65% 71% 63% 29% 37% 50% 44% 10% 0% Broadband Adoption 14% Mobile Adoption Connect Michigan Do Not Copy Without Written Permission

14 Residential Broadband Adoption Seniors % 90% Michigan Households 80% 70% 60% 50% 40% 30% 20% 10% 0% 28% 63% 44% 27% Broadband Adoption 54% 7% 25% 9% 13% Mobile Adoption 22% Connect Michigan Do Not Copy Without Written Permission

15 Residential Broadband Adoption Low Income/Children 100% 90% Michigan Households 80% 70% 60% 50% 40% 30% 20% 45% 59% 55% 46% 47% 45% 35% 36% 26% 55% 10% 0% Broadband Adoption Mobile Adoption Connect Michigan Do Not Copy Without Written Permission

16 Digital Divide- Broadband Adoption by Annual Income 2014 Data Less than $10,000 $10,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999 $50,000 to $74,999 $75,000 or more 44% 47% 61% 73% 82% 92% 0% 20% 40% 60% 80% 100% Connect Michigan Do Not Copy Without Written Permission- source US Census American Community Survey 2014

17 Research Barriers to Residential Adoption Awareness 37% Cost 14% Non-Adopting Michigan Households in 2014 Digital Literacy 12% Don t Know/Other 25% Connect Michigan Do Not Copy Without Written Permission

18 FCC Lifeline Low Income Broadband Programs FCC Lifeline Program starts March 31, $9.25/ mo. subsidy for broadband low income consumers- >11.5% Third Party Verification 10 Mbps download/1 Mbps upload with a 150 GB per month data allowance for a fixed broadband service, such as cable, fiber, DSL, or fixed wireless. Mobile broadband service with a 500 MB per month 3G data allowance (increasing to 2 GB per month by December 2018). For broadband service providers, the FCC created a process of certifying Lifeline Broadband Providers on a national basis. Nonprofits and community organizations will be able to use this process to offer broadband service packages to the low-income communities they serve. 18

19 Low Income Broadband Programs AT&T- April, 2016-low-income families/school children on the National School Lunch Program Century Link Internet Basics- on going- $9.95/1.5 Mbps- Lifeline/TAP service programs Charter- start date?- $14.95 package 30Mbps/5Mbpslow-income families/school children on the National School Lunch Program, and low-income seniors Comcast- on going- $9.95 /mo. 10 Mbps- families of school children on the National School Lunch Program 19

20 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 70% 69% 75% Subscribe to Broadband 80% Technology Adoption Among Michigan Businesses 2010/2014 Data 84% 82% 88% 90% 50% 53% 59% 65% 24% 29% 29% Computer Ownership Have a Website Allow Teleworking %

21 Barriers to Business Adoption We don't need broadband/internet 44% No computer Broadband is not available Too expensive Too much of a distraction/ would take too long to train staff 14% 9% 7% 6% Other e.g. it poses a security risk, it is too complicated, don t know why they don t use it, refused, etc. 20% 0% 10% 20% 30% 40% 50% Connect Michigan Do Not Copy Without Written Permission

22 Teleworking by Sectors 2014 Data HI Tech (40%) 57% Ag, Mining, Construction & Utility(21%) Manufacturing(26%) Retail, Food & Lodging(16%) 20% 28% 25% Professional & Finance(29%) 43% Healthcare(20%) 21% 0% 20% 40% 60% Connect Michigan Do Not Copy Without Written Permission

23 Fiber to the Home Data Connect Michigan Do Not Copy Without Written Permission

24 Gigabit Service 1 Gigabit = 1,000 Mbps Michigan=0.8% / Data Households 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 20% 6% 8% 13% 15% 5% Gratiot Huron Ingham Mecosta Montcalm Osceola Community Connect Michigan Do Not Copy Without Written Permission

25 Core Elements Community Broadband Team Project Implementation Connected Certification Broadband Assessment Broadband Action Planning

26 Community Broadband Assessment Access Adoption Use Broadband Infrastructure Community-based Support Resources Community-based Online Services Speeds Providers Middle Mile Digital Literacy Skills Broadband Awareness Public Internet Access Vulnerable Populations Economic Development Education Government Healthcare

27 Community Priority Projects *Complete a Vertical Assets Inventory *Identify, Map, and Validate Broadband Demand Fiber Builds- One tube projects *Develop or Identify a Broadband Training and Awareness Program for Small and Medium Businesses Improve Education through Digital Learning Promote Telemedicine in Remote Areas *Internet Safety Classes (Cyber Security) *Evaluate Local Policies and Ordinances 27

28 Social Media Workshops for Local Businesses

29 Cyber Security Seminars 29

30 Connected 2.0 Assessment Criteria Access ACCESS is the infrastructure available? Availability Speed Competition Platform Dependency Middle Mile Mobile Adoption ADOPTION are the skills and desire present? Basic Adoption Digital Literacy Hardware Digital Literacy Software Digital Literacy Online Activity Public Computer Centers Frequency of Use Affordability Use USE how does our community leverage technology? Government Libraries & Comm. Organizations Economic Prosperity K-12 Education Healthcare Tourism Agriculture Public Safety Entrepre./ Talent/ Workforce Higher Education 30

31 Leelanau Peninsula Economic Foundation (LPEF) Technology Committee Residential Survey (required) Business Survey(required) Government Technology Survey (required) Libraries & Community Organizations Survey (required) Agriculture Technology Survey Economic Development Technology Survey Healthcare Technology Survey K-12 Education Technology Survey Public Safety Technology Survey Travel & Tourism Survey

32 Access Assessment How We Measure Access (60 Points) Availability High Speed Competition Platform Dependency Middle Mile Mobile % of households with access to 25/3 Mbps % of households with access to 100 Mbps download % of households with access to at least two fixed providers % of households with access to at least two fixed broadband types Ratio of total middle mile fiber length to road right-of-way length % of geography with access to mobile broadband at 6/1 Mbps from at least two carriers 32

33 Adoption Assessment How We Measure Adoption (70 Points) Basic Adoption Affordability Digital Literacy - Hardware Digital Literacy - Software Digital Literacy Online Activity Public Computers Frequency of Internet Use % of households subscribed to Internet service Ratio of average cost/download megabyte/month to national average Average residential hardware skill rating Average residential software skill rating Average residential online activity skill rating Ratio of public computers to community population Average residential frequency of internet use 33

34 Use Assessment How We Measure Use (200 Points) Implementation of website content best practices Government (Required) Implementation of website usability best practices Implementation of website accessibility best practices Frequency of digital communication Residential frequency of online interaction with government entities % of libraries and community organizations with broadband Libraries and Community Organizations (Required) % of libraries and community organizations with websites Average number of training programs offered across all locations Average number of adopted advanced uses of broadband/technology across all locations Residential frequency of online interaction with library/community organizations 34

35 Use Assessment How We Measure Use (200 Points) % of businesses subscribed to internet service Economic Prosperity % of businesses with a website Average number of advanced technology applications adopted across all businesses Implementation of website best practices among economic and community development orgs. Residential frequency of online interaction with local businesses District Wide Area Network capacity Individual school connectivity K-12 Education Average device to student ratio Digital parental engagement Classroom wireless connectivity School website features and tools availability Residential frequency of online interaction with educational resources 35

36 Use Assessment How We Measure Use (200 Points) % of facilities using electronic medical records % of facilities offering mobile and home health monitoring Healthcare % of facilities with electronic patient information capture % of facilities with patient records portal Frequency of social media use Other innovative applications Residential frequency of online interaction with healthcare sector % of tourism businesses subscribing to internet service % of tourism businesses with a website Tourism Average number of advanced technology applications adopted across tourism businesses Implementation of website best practices among tourism related organizations Residential frequency of online interaction with tourism industry 36

37 Use Assessment How We Measure Use (200 Points) % of agricultural producers subscribing to internet service % of producers with whole-farm internet access Agriculture Producer frequency of online activity Producer frequency of electronic communication for business Producer adoption of advanced technology-enabled equipment Other innovative applications Residential frequency of online interaction with agriculture sector Presence of multi-agency interoperable communications system Availability of incident location information Public Safety Availability of cybersecurity related information and resources Average number of advanced features available on digital community interface Residential frequency of online interaction with public safety sector 37

38 Use Assessment How We Measure Use (200 Points) Entrepreneurship / Talent/ Workforce Development % of workforce needing moderate or advanced technology skills % of employers supporting continuing education/professional development % of businesses that find continued technology-related training important Presence of non-traditional STEM+C programs and activities % of businesses with teleworking policy Presence of technology innovation center, co-working space, small business incubator, or similar facility Interagency workforce collaboration 38

39 Leelanau Peninsula Economic Foundation (LPEF) Technology Committee Residential Survey (required) Business Survey(required) Government Technology Survey (required) Libraries & Community Organizations Survey (required) Agriculture Technology Survey Economic Development Technology Survey Healthcare Technology Survey K-12 Education Technology Survey Public Safety Technology Survey Travel & Tourism Survey

40 Thank You Tom Stephenson Community Technology Advisor Northern Lower & Upper Peninsula Eric Frederick, AICP, LEED AP State Program Manager Dan Manning Community Technology Advisor Southern Lower Michigan Connect Michigan Do Not Copy Without Written Permission

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