BANKA SOCIETE GENERALE ALBANIA

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1 BANKA SOCIETE GENERALE ALBANIA Request for Proposals (RFP) for: Purchase of Software for implementation of Basel II regulation Issued on May 13 th, 2014 Deadline for Response: May 30 th, :00 CET

2 1 Objective of the RFP BANKA SOCIETE GENERALE ALBANIA is inviting eligible local and international companies to submit a proposal for: Purchase of Software for implementation of Basel II regulation. Note: Partial bidding 1 is not allowed in this RFP and such offers will not be accepted. The objective of this RFP is to solicit offers from eligible firms for the purchase and delivery of required items as described in the section 2.4. As a result of this solicitation, BANKA SOCIETE GENERALE ALBANIA expects to award one fixed price contract per the selected supplier. A fixed price contract is a contract for services that will result in concrete deliverables provided to and accepted by BANKA SOCIETE GENERALE ALBANIA. As the name implies, the price of the contract is fixed and it is not subject to any adjustment on the basis of the Subcontractor's cost experience in performing the work, thereby placing full responsibility for all costs and resulting profit or loss on the Subcontractor.!- Subcontracting will not be allowed during the realization of the contract. 1 Partial bidding means the bidder submit his quotation for a part of items requested in this RFP 2

3 2 General Information 2.1 Presentation of BANKA SOCIETE GENERALE ALBANIA Societe Generale Albania is part of one of the largest financial services groups in the Euro zone: Societe Generale Group. A key milestone for the bank was the acquisition of the majority of its shares by Société Générale Group in July Thus, the Albanian bank became a member of one of the most prominent banking groups in the world and is now contributing to the implementation of the SG Group s expansion plans in the region. Since then, Societe Generale Albania has increased its presence by expanding its branch network all over Albania and offering a wide range of local and international products and services to all client categories with the intention of establishing a dominant position as a universal bank. Societe Generale Albania has established a reputation as one of the leading banks in Albania through professionalism, quality of service, and team spirit, incorporating and displaying the standards of the Société Générale Group. 2.2 Contacts and communication This Request for proposal is piloted and coordinated by the General Resources Department of Banka Societe Generale Albania. The contact for any information during this process will be through on the following mention address and authorized discussions will be organized with each supplier if needed. As such, the contact for all information during the process is: Igli KASNECI General Resources Manager Non-compliance with this condition can result in its disqualification. Any question regarding the content or technical requirements must be submitted, solely by electronic messaging, to: Procurement Unit All participating suppliers will receive a copy of all questions relative to the invitation to tender process, the content of the specifications and their responses, which will be sent to the contact details indicated in the acknowledgment of receipt for the invitation to tender documents. (Appendix 1) Questions must be submitted before May 27 th, :00 CET. Beyond that date, no response will be provided. 3

4 2.3 Return of the proposal 1/ Paper version: The paper version of each bidding supplier s proposal must include the following elements, to be sealed in a big envelope: 1. Presentation of the company, 2. Copy of legal registration certificate (QKR Extract of last three months); 3. Copy of the last two year s financial Balance Sheet (certified from Tax Authorities), 4. Technical Proposal detailing required HW and SW infrastructure, 5. Macro schedule of the project plan, including tasks expected from SGAL staff (main tasks, responsible person and position in the company/project) 6. Financial Proposal in hard copy signed and stamped (in a separate envelope); 7. Financial Proposal 2 in electronic copy, (only in CD or USB prepared in Excel Format). The electronic financial proposal sent via will not be taken into consideration. 8. References for previous similar service with detailed description of start / end dates, locations and contact numbers for references (as per our format Appendix II), 9. CV s of the key proposed technical personnel, 10. Copy of the quality certification documents, if any. Important Note: Failure from the participants to provide the complete documentation required above, leads to application of penalties in the result of scoring points and/or disqualification from the Tender process. The inside envelope, containing copy of your financial proposal, will bear the following indications: Name of the bidding service provider Name and reference number of the RFP Do not open before.. The outside envelope will bear the following indications: Banka Societe Generale Albania General Resources Department For the attention of: Mr. Igli Kasneci Head of General Resources Department (Name of the bidding service provider) We must receive the paper version of the commercial proposals on or before May 30 th, :00 CET, at Bank s Protocol Office: Bul. Deshmoret e Kombit, Kullat Binjake, Kulla 1, Kati 9, Tirana. Proposals arriving after this deadline will not be taken into consideration. 2 In case of discrepancies between the hard copy and the electronic one, only the hard copy is considered. 4

5 2.4 Technical and functional Requirements The Bank is looking for a flexible Basel II solution to enable fast, cost-effective, and reliable compliance with Basel II regulatory framework. The bank is looking for a flexible Basel II solution to enable fast, cost-effective, and reliable compliance with Basel II regulatory framework. Basel II requires creating a technical framework that: Supports the requirements of Pillar 1 by providing an enterprise-wide data management capability for the data required for the calculations and providing risk calculation engines to calculate the required capital. Facilitates compliance with Pillar 2 by supporting internal control over the regulatory capital management process and by providing regulator visibility into the risk management process. Supports the comprehensive reporting requirements of Pillar 3. Currently the focus of Bank is on the first Pillar, which includes Credit Risk, Market Risk and Operational Risk. Credit risk is a composition of different bank portfolios for which the risk weighted asset will be calculated currently under the Standardized Approach. Our bank currently has the following portfolios for Credit Risk: 5

6 1. Mortgage portfolio 2. Retail Portfolio 3. Corporate Portfolio 4. Past due exposures 5. Government & Central Bank 6. Supervised Institutions 7. Other Exposures The purpose of the solution is to comply with BASEL II reporting requirements, so the final output of Pillar one is preparation of the COREP report, which includes Credit, Market and Operational risk. In order the solution to fulfil the bank requirements it should have the following features: User-friendly reporting o Potential for detailed risk analysis to the transaction level. The user should be able to view and analyze the information to the transaction level (loan, collateral etc) o Flexibility for modification of the information from the end-user Granular result data for: o Reporting, Auditability: A transparent system, which allows to trace the derived calculations in order to meat internal and external audit requirements o Reconciliation: Reconcile information with other financial reports, general ledger Comprehensive RWA o Calculation for all products, asset classes: Provide robust calculation for Credit Risk and Capital adequacy o Calculation approaches: The application should support the Standardized approach and the foundation Internal ratings-based (FIRB) approaches as well as the advanced IRB calculation approach, all of which provide values for riskweighted assets and expected Flexible data modeling o Possibility to extract the information not only from Core Banking System but also from different systems and data sources o Possibility to enhance and customize information within the database to meet the bank s needs, support innovation of financial products o Possibility to define parameters to reflect the specific requirements and discretionary choices of both regulatory supervisors and our bank Historical data o Possibility to store history of the information 6

7 The standard architecture of Basel II solution would be as in the figure below: The first stage is extraction of data source and loading them in the Application database. The following types of data source may be available: Core banking system database Excel files stored from the user (Market Risk) Other type of data source such as unl file etc The second stage is processing of information in the Application data warehouse. Information is stored in the Application data warehouse where the following processes are executed: Aggregation of the necessary information Mapping of attributes History of information The third stage is transformation and calculation. The information processed in the data warehouse is after used for calculations of risk weighted asset for each portfolio of Credit Risk and Market and Operational Risk 7

8 The last stage is the final output which consists in generation of regulatory report COREP and other internal and external reports as per bank needs Financial proposal The financial proposal of this RFP should be focused on the implementation of the solution for Basel II regulation, but also other components should be listed as optional: Main components of the financial proposal will be: 1. Gap analysis, 2. Development of solution, 3. Installation of the HW and SW, 4. Training, 5. Go-live and after go-live support (minimum of 6 months, which should be considered as warranty period to fix any issue). 6. Yearly maintenance fee, 7. Optional components. The financial proposal of the bidder should be quoted in Lek, have to be valid for three months as of the date when the offer is received by the Banka Societe Generale Albania. The financial proposal delivered to us should have the following layout. Nr Type of service Unit Price 1 Software license users 2 Installation days 3 Configuration days 4 Training 5 Maintenance fee % of software license 6 Others (Please Specify) Note: The prices at financial proposals should have specified if VAT is included or not. All suppliers invited in this process will have to indicate, by fax or , whether or not they intend to submit a proposal by May 26 th, 2014 at the latest (Appendix 1). Note: Only proposals from bidders who returned the Acknowledgment of Receipt and Intent to Propose form completed and signed will be considered and evaluated. Your proposal will be considered as the best response that you can provide. After a detailed analysis of the proposals, only the most competitive suppliers according to the selection criteria established will be selected to participate in the negotiations that will 8

9 lead to an eventual one year contract as the Banka Societe Generale Albania service provider for the goods and services described below. 9

10 2.5 General terms Confidentiality clause The information provided by the Banka Societe Generale Albania as part of or relative to this consultation is strictly confidential. The bidder will refrain from disclosing or using this information for any purpose other than the preparation of its bid for Banka Societe Generale Albania. Similarly, Banka Societe Generale Albania will refrain from disclosing or publishing any information brought to its awareness as part of this consultation General principles The submission of a proposal implies that the bidders accept the present specifications. However, these specifications only represent a minimum that is to be respected. The proposals will be signed by a person authorized to take on commitments for the bidding company. Only proposals that strictly comply with the obligations of the present specifications, considered as minimums, will be taken into account. In their offers, the bidding service providers declare their familiarity with the service(s) that is/are to be provided, and will refrain from, after the submission of their proposal, arguing with regard to provisions, constraints or special conditions of any kind that they may have overlooked. The Bank reserves the right to not take into consideration any response that is incomplete or does not comply with all of the demands, requirements and constraints expressed by the Bank as part of the present consultation. The bidding service provider undertakes, as a result of its response to the request, to not claim from the Bank any cost for preparation, proposal or any other activity related to this processes Reservation The Bank reserves the right, at any time and until the signing of the contract, to not proceed with all or elements of the request and to terminate, without compensation, the contracting process for reasons of its own. As part of this service, the Bank reserves the right: - to carry out a second provider if it is not satisfied with the results of the first - to sign a contract only relative to a portion of the services proposed Legal framework The service provider will have sole responsibility for the financial management, notably relative to its personnel. 10

11 It will be personally responsible for the results of the operation of the service provided under the conditions defined in the specifications, without being able to initiate any recourse of any kind against the customer in the event that this operation should be unprofitable Contract The objectives pursued by the Bank asking the bidders to respond to the present consultation on a legal level as well are notably: - To assess the contractual formalization of the services offered by the bidder, - To assess the level of commitment proposed by the bidder, - To anticipate the subsequent contractual negotiation. It is also expressly indicated that the bidder s response to the legal aspects will be taken into consideration as part of its assessment by the Bank Contractual documents The bidder is hereby warned that the service and its response will be an integral part of the contract Contract term and termination The Bank reserves the right to terminate the contract without notice in the event of gross negligence by the service provider Effective date of the contract The effective date of the operator s contract will be stipulated by the Bank at a later time. For information, the foreseen period of the contract will be July 2014 July Reporting The subcontractor reports to the SGAL Project Manager and Operational Division Manager and/or his/her designee and will work closely with him and other specialist of his department. Project Committee with representative of SGAL and Project Manager of the supplier team will be organized every two months and detailed report should be prepared and delivered by the supplier. 3.1 Timing and Budget Guidelines The assignment is expected to commence on July 2014 or as soon as agreement to the Technical and Financial proposal is reached and a contract signed. This contract will be valid for the entire duration of the project and no price changes is allowed during this period. 11

12 4 Qualifications and selections criteria 4.1 Qualifications Interested companies shall demonstrate the following: At least 3 years of experience on providing turn key solution. Similar previous services with other Banks and/or other institutions; Capable to provide high volume and quality within a short time; 4.2 Selection Criteria The quality of each offer will be evaluated in accordance with the selection criteria and the associated weighting as specified below: Technical Criteria Points Criteria for Max. Score 1. Supplier s organizational experience: - Evaluation of previous experience (especially with the Banking Sector) in providing similar services - Compatibility of HW & SW requirements with existing infrastructure Experience - 15 Compatibility - 10 Maximum goes to the bidder who: Has best experience for required service Has best compatibility with existing IT infrastructure - Technical proposal and flexibility of the system to integrate additional connections - Audit trail / capability to store full tracking of all changing / logins / reports - Quality of Tender documentation Technical - 15 Auditing - 10 Presentation - 10 Provides best technical proposal Detailed of log stored by the application Has no missing documents 2. Financial and administrative capacity: Total: 60 points - Financial health of the Company, Fin. Health - 10 Maximum goes to the bidder who: Has best financial figures 3. Staff: - Qualifications of proposed staff for this particular subcontract - SLA - Training program offered for implementation and maintenance TOTAL Total: 10 points Qualifications - 10 SLA - 10 Training - 10 Total: 30 points 100 Points Maximum goes to the bidder who: Has the most qualified staff Propose best SLA Best training program 12

13 Selection Process Subcontract awards will be based on a best value approach. There are 2 major factors when evaluating the proposal: technical approach (including management approach, past performance on similar contracts), and price. Each major factor is assigned a weight such that the sum of the weights is equals 100. The assigned weights allow for a greater emphasis to be placed on one major factor over another. For this RFP the assigned weight for technical approach will be 60 points and for the financial proposal will be weighted to 40 points. Total Score for the provider = weighted technical score + weighted financial score Example: Companies providing the offers are: A, B, and C. Based on the technical evaluation Criteria the score of each company is as following: Company Technical points Weighted Technical Score A (maximum) B (74 * 60 / 85) C (60 * 60 / 85) The maximum weighted score is given to the company with the max technical points, in this example to Company A. The others are weighted with a factor of Max score possible/max technical points (Weight Factor = 60/85) Financial Score is calculated as below: Max weighted score is given to the lowest price. In our example Company C. Weighted price for the others is equal to (Lowest price/company price) * max weighted score. Company Financial Offers 3 Weighted Price Score (price EUR) C 1000 (lowest) 40 (maximum) A (40 * 1000 / 1200) B (40 * 1000 / 1500) Total Score for each Provider is: Company Total Score A = 93 B = 79 C = 82 The winner in this example is Company A. The Bank will notify all the participants via regarding the results of the tender. 3 Prices listed here are only part of the example and are not related to this RFP

14 Appendix I - Acknowledgment of Receipt Acknowledgment of Receipt and Intent to Propose REQUEST FOR PROPOSAL (RFP) GRD-RFP Please fax this notification of receipt and intent to apply on or before May 26 th, 2014, 5:00 pm CET. In Attention of: Mr. Igli Kasneci This information can be ed to the contact above via or fax: ; fax: A. Acknowledgment of Receipt: (Company) Hereby Acknowledges Receipt of RFP document. Print Name: Tel: Authorized Signature: Title: Date: I intend to submit a proposal I do not intend to submit a proposal How did you learn about this tender? News paper Direct invitation Website Other (specify) Note: Only offers from vendors who returned this form completed and signed will be considered and evaluated.

15 Appendix II Similar Contract references Nr Customer name Start date End date Type of service 1 SGAL XXXXXX Etc. Note: The above example is given to show how to fill the reference table. Development of Basel II Reporting Aplications Development of Data Model & Warehouse Contact person/position Ilir Apostoli Ilir Apostoli Contact number 068 xx xx xxx 068 xx xx xxx 15

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