CERT Damage Assessment Operations

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1 CERT DAMAGE ASSESSMENT OPERATIONS CERT Damage Assessment Operations Residential Assessments Individual Assistance Program

2 CERT DAMAGE ASSESSMENT OPERATIONS AGENDA Requirements Pre-Official Damage Assessment Operations Local Damage Assessment Operations Damage Assessment Route Operations Working with Citizens Affected by Disaster Workshop Activity Tabletop Exercise

3 CERT DAMAGE ASSESSMENT OPERATIONS MISSION To quantify the amount of residential damages accurately and submit damage reports to the Franklin County Emergency Management and Homeland Security Assessment Center within the allotted timeframe.

4 CERT DAMAGE ASSESSMENT OPERATIONS DEFINITION OF DAMAGE ASSESSMENT OEMA Definition of Damage Assessment: The systematic process of determining and appraising the extent of loss, suffering, and/or harm to a community.

5 CERT DAMAGE ASSESSMENT OPERATIONS REQUIREMENTS Why Damage Assessment? Ohio Revised Code Risk Assessment Why Utilize Volunteers?

6 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? ORC A Disaster is: Any imminent threat or actual occurrence of widespread or severe damage to or loss of property, personal hardship or injury, or loss of life that results from any natural phenomenon or act of a human.

7 CERT DAMAGE ASSESSMENT OPERATIONS Request DISASTER SEQUENCE Local Resources & Capabilities Exhausted Request FCEM&HS JEOC FCEM&HS EOC Resources & Capabilities Exhausted Local Response Ohio Emergency Management Agency EOC Emergency Incident

8 CERT DAMAGE ASSESSMENT OPERATIONS DISASTER SEQUENCE DISASTER OCCURS LOCAL RESPONSE LOCAL RECOVERY.. FLOODS, TORNADOES, SEVERE STORMS.. SEARCH AND RESCUE, EMERGENCY AID.. DAMAGE ASSESSMENT

9 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? Conducting a local damage assessment enables local officials to: Determine the severity and magnitude of the event Quantify homes and businesses impacted by disaster Determine whether local resources will be sufficient to effectively respond and recover from the event

10 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? OHIO REVISED CODE EMERGENCY MANAGEMENT DEFINITIONS Civil Defense: Is an integral part of emergency management that includes all those activities and measures designed or undertaken to minimize the effects upon the civilian population caused or that would be caused by any hazard and to effect emergency repairs to, or the emergency restoration of, vital equipment, resources, supplies, utilities, and facilities necessary for survival and for the public health, safety, and welfare that would be damaged or destroyed by any hazard. Civil defense includes, but is not limited to: Damage assessment and disaster analysis operations

11 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? 2013 Risk Assessment 1. Tornadoes 2. Dam Failure 3. Flooding 4. WMD Terrorist Incident 5. Cyber-Terrorism 6. Infectious Diseases 7. Severe Winter Weather 8. Hazardous Materials Incident 9. Transportation Accident Aircraft 10. Severe Summer Weather 11. Utility / Energy-Interruptions / Failures 12. Civil Disturbance 13. Lone-Wolf Terrorist Event 14. Air / Water-Pollution / Contamination 15. Extreme Heat 16. Drought 17. Invasive Species 18. Earthquakes

12 CERT DAMAGE ASSESSMENT OPERATIONS WHY UTILIZE VOLUNTEERS? EMA responsible for Damage Assessment Many services overwhelmed: Police Fire EMS Other government services providing day-to-day activities Affiliated trained volunteers are the answer!

13 CERT DAMAGE ASSESSMENT OPERATIONS PRE-OFFICIAL LOCAL DAMAGE ASSESSMENT OPERATIONS Severe thunderstorm warning, tornado warning, etc. FCEM&HS monitoring event CAS level 1 Damages reported COSWN COARES Citizen / local government reports Director briefed on damages Neighborhood, community, jurisdictional, or county? Director decision to activate Damage Assessment Operations CAS Level 2 or CAS Level Normal?

14 CERT DAMAGE ASSESSMENT OPERATIONS LOCAL DAMAGE ASSESSMENT Citizen Criteria Any damages that affect the safety and welfare of Franklin County citizens Damages to primary residential structures Infrastructure failure(s) Utility failure(s)

15 CERT DAMAGE ASSESSMENT OPERATIONS LOCAL DAMAGE ASSESSMENT Volunteer Criteria Damages to primary residential structures Damages to primary residences Affected Minor Major Destroyed

16 CERT DAMAGE ASSESSMENT OPERATIONS ICS AND DAMAGE ASSESSMENT KIT CERT Damage Assessment Team(s) assigned impacted area CERT Damage Assessment Team composition Coordinator Team Leader(s) Teams

17 CERT DAMAGE ASSESSMENT OPERATIONS FCEM&HS ICS CHART Franklin County Joint Emergency Operations Center Planning Recovery Operations Logistics Finance Admin DA Coordinator DA Team Leader DA Team Leader Team A Team B

18 CERT DAMAGE ASSESSMENT OPERATIONS STRIKE TEAM ICS CHART Team Leader Driver Navigator Communications Assessor

19 CERT DAMAGE ASSESSMENT OPERATIONS COMMUNICATION FLOW FCEM&HS Assessment Center COARES Net Control Strike Team A Strike Team B Strike Team C Strike Team D

20 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT KIT Water resistant storage case Blue pens (2) Rite in The Rain pen Aluminum clip board Damage assessment forms Rite in the Rain paper forms Camera Memory stick A/C adaptor Spotlight Identification placard OEMA Damage Assessment Field Guide

21 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT AND RECOVERY Damage assessment is a recovery mission ORC Recovery: includes all those activities required and necessary to return an area to its former condition to the extent possible following the occurrence of any hazard.

22 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT TYPES Local damage assessment must be rapid, detailed and accurate Windshield Assessment First 12 hours Assessment conducted from vehicle Detailed Assessment Within 36 hours Assessment conducted on residential property

23 CERT DAMAGE ASSESSMENT OPERATIONS DEGREE OF DAMAGE Destroyed Unlivable; un-repairable Major Unlivable; extensive repairs Minor Livable; repairable with non-life threatening damage Affected Livable; repairable with cosmetic damage Focus on degrees of damage and habitability. Do not become preoccupied with property value.

24 CERT DAMAGE ASSESSMENT OPERATIONS TYPES OF DAMAGE Wind vs. Flood Residential damages Single family dwellings Mobile homes

25 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT REPORT

26 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT REPORT

27 CERT DAMAGE ASSESSMENT OPERATIONS RECORDING FLOOD DAMAGES Flood damage Look for waterline Is it above or below the door level? 4 feet Consider your height compared to the waterline Look for mud and silt or debris line on shrubbery Trash piles

28 CERT DAMAGE ASSESSMENT OPERATIONS RECORDING DAMAGES Based on 4 degrees of damage View damages objectively Select applicable degree MAKE A JUDGEMENT CALL!

29 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT ROUTE OPERATIONS Planning a Route Utilize aerial resources GPS Phone applications Maps

30 Planning A Route

31 Always assess damages on the right side of the road

32 Assess damages to each property one at a time

33

34 Take advantage of corner lots when performing windshield assessments

35 Turn right

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41 Turn right

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44 Assess the right side of this property if you have not already done so. Be sure to look for previous record and add notes

45 Cross the Street

46 Continue assessing damages

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61 Move to the next assigned block when complete

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63 What is the next block?

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69 Crossing traffic could be dangerous especially after a disaster. Avoid crossing traffic unless necessary.

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71 This route crosses one lane and makes a left turn. In this case, a left turn is safer and time saving.

72 A country residence. Can you effectively see from road?

73 Pull into drive if necessary and make your presence known!

74 Continue making right turns. Then, cover this block Cover this block Mission complete? Where to now?

75 We only assess residential damages Business Business

76 Proceed in an efficient direction to the next block. Which route is best? This is option 1.

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79 Option 2 has 2 left turns crossing traffic 2 times increasing risk.

80 Option 1 appears safer. Only 1 left turn.

81 Begin right turn pattern again.

82

83 Continue right turn pattern if possible.

84 Emergency ahead. What to do? I can t continue my assigned block in the pre-planned pattern!

85 The restricted residences will have to wait. Take note of last residence and continue with block.

86 These blocks have already been assigned continue with assigned block. We are driving past Apt. buildings. What should we do? Apt. Building Apt. Building

87 Apt. Building Apt. Building

88 Shopping mall is a business. Continue to assigned block. Shopping Mall

89 Continue right turns.

90 Mission Complete! What is my next assignment

91 Community Plotting Community X (Census Block Group) Block 1, 2, 3, etc. Community Y Block (Census 5 Block Group) Block 1, 2, 3, etc.

92 Block Plotting Census Blocks Block 7 Block 6 Block 1 Block 11 Block 10 Block 8 Block 5 Block 2 Block 12 Block 9 Block 4 Block 3

93 Assessing Without Addresses

94 1

95 2 1

96 3 2 1

97 This residence is facing the street being assessed. Count this as lot

98 Continue to assess lot

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100 This residence does not face this street. Assess the side of this residence and designate it lot 1 for the facing street

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104 This residence faces this street. Designate as lot 4 for this street

105 Continue to assess lot

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107 Assess lot one (your beginning point) if not already done so

108 1

109 1 2

110 1 2 3

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124 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS You may witness: Serious injuries Death Destruction of homes, valued possessions, and entire neighborhoods Be sensitive when discussing damages with property owner Determine extent of insurance coverage during detailed assessment Homeowners vs. flood insurance Citizens who have lost contact with: Family Close relationships

125 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS While encountering citizens affected by disasters: Listen to them talk about their feelings and their physical needs. Victims often need to talk about what they ve been through and they want someone to listen to them. Empathizing. Show by your responses that you hear their concerns. Victims want to know that someone is listening to their feelings of pain and grief.

126 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS Avoid saying the following phrases. On the surface, these phrases are meant to comfort the survivors, but they do not show an understanding of the person s feelings. I understand. In most situations we cannot understand unless we have had the same experience. Don t feel bad. The survivor has a right to feel bad and will need time to feel differently. You re strong/you ll get through this. Many survivors do not feel strong and question if they will recover from the loss.

127 CERT DAMAGE ASSESSMENT OPERATIONS WORKING WITH CITIZENS AFFECTED BY DISASTER Checklists and questionnaires provided Disaster survivor question Are you and your family uninjured and safe? Communicate your intention We are here to assess damages to your residence May we take pictures of your residence Having a damage assessment is not a guarantee of assistance Ask relevant questions about residence Any flooding? How much? First floor or basement? Any flood or homeowner s insurance? How about your neighbors? Our goal is to assess damages in a timely manner

128 CERT DAMAGE ASSESSMENT OPERATIONS VICARIOUS TRAUMA The process of changes in the rescuer resulting from empathic engagement with survivors Critical Incident Stress Debriefing (CISD)

129 CERT DAMAGE ASSESSMENT OPERATIONS CONTINGENCY PLANS 2013 Risk Assessment 1. Tornadoes 2. Dam Failure 3. Flooding 4. WMD Terrorist Incident 5. Cyber-Terrorism 6. Infectious Diseases 7. Severe Winter Weather 8. Hazardous Materials Incident 9. Transportation Accident Aircraft 10. Severe Summer Weather 11. Utility / Energy-Interruptions / Failures 12. Civil Disturbance 13. Lone-Wolf Terrorist Event 14. Air / Water-Pollution / Contamination 15. Extreme Heat 16. Drought 17. Invasive Species 18. Earthquakes

130 CERT DAMAGE ASSESSMENT OPERATIONS WORKSHOP ACTIVITY Split into groups Read the damages Record damages utilizing damage assessment form

131 CERT DAMAGE ASSESSMENT OPERATIONS TABLETOP EXERCISE Remain in groups Begin at one end of the street Analyze pictures and report damages utilizing damage assessment forms

132 CERT DAMAGE ASSESSMENT OPERATIONS SUMMARY CERT local damage assessment teams: Quantify primary homes impacted by the event Begin at one end of the street Plan the most efficient route Record and report detailed accurate information regarding the severity and magnitude of the event Answers the question: How bad is it?

133 CERT OPERATION FLOOD FIGHT SANDBAG CERT DAMAGE Citizen ASSESSMENT FILLING Corps OPERATIONS Brief OPERATIONS Questions? -logo- Chris Williams CERT Coordinator fccert logo- 133

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