2 CERT DAMAGE ASSESSMENT OPERATIONS AGENDA Requirements Pre-Official Damage Assessment Operations Local Damage Assessment Operations Damage Assessment Route Operations Working with Citizens Affected by Disaster Workshop Activity Tabletop Exercise
3 CERT DAMAGE ASSESSMENT OPERATIONS MISSION To quantify the amount of residential damages accurately and submit damage reports to the Franklin County Emergency Management and Homeland Security Assessment Center within the allotted timeframe.
4 CERT DAMAGE ASSESSMENT OPERATIONS DEFINITION OF DAMAGE ASSESSMENT OEMA Definition of Damage Assessment: The systematic process of determining and appraising the extent of loss, suffering, and/or harm to a community.
6 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? ORC A Disaster is: Any imminent threat or actual occurrence of widespread or severe damage to or loss of property, personal hardship or injury, or loss of life that results from any natural phenomenon or act of a human.
8 CERT DAMAGE ASSESSMENT OPERATIONS DISASTER SEQUENCE DISASTER OCCURS LOCAL RESPONSE LOCAL RECOVERY.. FLOODS, TORNADOES, SEVERE STORMS.. SEARCH AND RESCUE, EMERGENCY AID.. DAMAGE ASSESSMENT
9 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? Conducting a local damage assessment enables local officials to: Determine the severity and magnitude of the event Quantify homes and businesses impacted by disaster Determine whether local resources will be sufficient to effectively respond and recover from the event
10 CERT DAMAGE ASSESSMENT OPERATIONS WHY DAMAGE ASSESSMENT? OHIO REVISED CODE EMERGENCY MANAGEMENT DEFINITIONS Civil Defense: Is an integral part of emergency management that includes all those activities and measures designed or undertaken to minimize the effects upon the civilian population caused or that would be caused by any hazard and to effect emergency repairs to, or the emergency restoration of, vital equipment, resources, supplies, utilities, and facilities necessary for survival and for the public health, safety, and welfare that would be damaged or destroyed by any hazard. Civil defense includes, but is not limited to: Damage assessment and disaster analysis operations
12 CERT DAMAGE ASSESSMENT OPERATIONS WHY UTILIZE VOLUNTEERS? EMA responsible for Damage Assessment Many services overwhelmed: Police Fire EMS Other government services providing day-to-day activities Affiliated trained volunteers are the answer!
13 CERT DAMAGE ASSESSMENT OPERATIONS PRE-OFFICIAL LOCAL DAMAGE ASSESSMENT OPERATIONS Severe thunderstorm warning, tornado warning, etc. FCEM&HS monitoring event CAS level 1 Damages reported COSWN COARES Citizen / local government reports Director briefed on damages Neighborhood, community, jurisdictional, or county? Director decision to activate Damage Assessment Operations CAS Level 2 or CAS Level Normal?
14 CERT DAMAGE ASSESSMENT OPERATIONS LOCAL DAMAGE ASSESSMENT Citizen Criteria Any damages that affect the safety and welfare of Franklin County citizens Damages to primary residential structures Infrastructure failure(s) Utility failure(s)
15 CERT DAMAGE ASSESSMENT OPERATIONS LOCAL DAMAGE ASSESSMENT Volunteer Criteria Damages to primary residential structures Damages to primary residences Affected Minor Major Destroyed
16 CERT DAMAGE ASSESSMENT OPERATIONS ICS AND DAMAGE ASSESSMENT KIT CERT Damage Assessment Team(s) assigned impacted area CERT Damage Assessment Team composition Coordinator Team Leader(s) Teams
17 CERT DAMAGE ASSESSMENT OPERATIONS FCEM&HS ICS CHART Franklin County Joint Emergency Operations Center Planning Recovery Operations Logistics Finance Admin DA Coordinator DA Team Leader DA Team Leader Team A Team B
18 CERT DAMAGE ASSESSMENT OPERATIONS STRIKE TEAM ICS CHART Team Leader Driver Navigator Communications Assessor
19 CERT DAMAGE ASSESSMENT OPERATIONS COMMUNICATION FLOW FCEM&HS Assessment Center COARES Net Control Strike Team A Strike Team B Strike Team C Strike Team D
20 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT KIT Water resistant storage case Blue pens (2) Rite in The Rain pen Aluminum clip board Damage assessment forms Rite in the Rain paper forms Camera Memory stick A/C adaptor Spotlight Identification placard OEMA Damage Assessment Field Guide
21 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT AND RECOVERY Damage assessment is a recovery mission ORC Recovery: includes all those activities required and necessary to return an area to its former condition to the extent possible following the occurrence of any hazard.
22 CERT DAMAGE ASSESSMENT OPERATIONS DAMAGE ASSESSMENT TYPES Local damage assessment must be rapid, detailed and accurate Windshield Assessment First 12 hours Assessment conducted from vehicle Detailed Assessment Within 36 hours Assessment conducted on residential property
23 CERT DAMAGE ASSESSMENT OPERATIONS DEGREE OF DAMAGE Destroyed Unlivable; un-repairable Major Unlivable; extensive repairs Minor Livable; repairable with non-life threatening damage Affected Livable; repairable with cosmetic damage Focus on degrees of damage and habitability. Do not become preoccupied with property value.
24 CERT DAMAGE ASSESSMENT OPERATIONS TYPES OF DAMAGE Wind vs. Flood Residential damages Single family dwellings Mobile homes
27 CERT DAMAGE ASSESSMENT OPERATIONS RECORDING FLOOD DAMAGES Flood damage Look for waterline Is it above or below the door level? 4 feet Consider your height compared to the waterline Look for mud and silt or debris line on shrubbery Trash piles
28 CERT DAMAGE ASSESSMENT OPERATIONS RECORDING DAMAGES Based on 4 degrees of damage View damages objectively Select applicable degree MAKE A JUDGEMENT CALL!
97 This residence is facing the street being assessed. Count this as lot
98 Continue to assess lot
100 This residence does not face this street. Assess the side of this residence and designate it lot 1 for the facing street
104 This residence faces this street. Designate as lot 4 for this street
105 Continue to assess lot
107 Assess lot one (your beginning point) if not already done so
109 1 2
110 1 2 3
124 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS You may witness: Serious injuries Death Destruction of homes, valued possessions, and entire neighborhoods Be sensitive when discussing damages with property owner Determine extent of insurance coverage during detailed assessment Homeowners vs. flood insurance Citizens who have lost contact with: Family Close relationships
125 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS While encountering citizens affected by disasters: Listen to them talk about their feelings and their physical needs. Victims often need to talk about what they ve been through and they want someone to listen to them. Empathizing. Show by your responses that you hear their concerns. Victims want to know that someone is listening to their feelings of pain and grief.
126 CERT DAMAGE ASSESSMENT OPERATIONS ENCOUNTERS WITH CITIZENS Avoid saying the following phrases. On the surface, these phrases are meant to comfort the survivors, but they do not show an understanding of the person s feelings. I understand. In most situations we cannot understand unless we have had the same experience. Don t feel bad. The survivor has a right to feel bad and will need time to feel differently. You re strong/you ll get through this. Many survivors do not feel strong and question if they will recover from the loss.
127 CERT DAMAGE ASSESSMENT OPERATIONS WORKING WITH CITIZENS AFFECTED BY DISASTER Checklists and questionnaires provided Disaster survivor question Are you and your family uninjured and safe? Communicate your intention We are here to assess damages to your residence May we take pictures of your residence Having a damage assessment is not a guarantee of assistance Ask relevant questions about residence Any flooding? How much? First floor or basement? Any flood or homeowner s insurance? How about your neighbors? Our goal is to assess damages in a timely manner
128 CERT DAMAGE ASSESSMENT OPERATIONS VICARIOUS TRAUMA The process of changes in the rescuer resulting from empathic engagement with survivors Critical Incident Stress Debriefing (CISD)
130 CERT DAMAGE ASSESSMENT OPERATIONS WORKSHOP ACTIVITY Split into groups Read the damages Record damages utilizing damage assessment form
131 CERT DAMAGE ASSESSMENT OPERATIONS TABLETOP EXERCISE Remain in groups Begin at one end of the street Analyze pictures and report damages utilizing damage assessment forms
132 CERT DAMAGE ASSESSMENT OPERATIONS SUMMARY CERT local damage assessment teams: Quantify primary homes impacted by the event Begin at one end of the street Plan the most efficient route Record and report detailed accurate information regarding the severity and magnitude of the event Answers the question: How bad is it?
133 CERT OPERATION FLOOD FIGHT SANDBAG CERT DAMAGE Citizen ASSESSMENT FILLING Corps OPERATIONS Brief OPERATIONS Questions? -logo- Chris Williams CERT Coordinator fccert logo- 133
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