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1 Get the ltest knowledge from leding globl experts. COURSE INFORMATION BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING 1

2 Contents Compny Overview 3 Introduction 4 Construction Lw 6 Adjudiction Prctice in Mnging Construction Disputes 6 Construction Contrct Clims Avoidnce nd Mngement in the South Africn nd Interntionl Construction Industry 6 Construction Contrct Administrtion nd Mngement 7 Advnced Construction Contrcts 7 Construction Adjudiction 8 Dispute Mngement nd Resolution Techniques nd Prctice in Stndrd Form 8 Fédértion Interntionle Des Ingénieurs-Conseils 1999 (1st edition) Stndrd Form Construction Contrcts 9 Generl Conditions of Contrct for Construction Works JBCC: Contrct Administrtion 10 Prcticl Considertion of the Appliction of NEC 3 11 Construction Procurement nd Project Mngement 12 Construction Mentorship 12 Construction Procurement 13 Property nd Rel Estte 14 Advnced Fcilities Mngement 14 Asset Mngement in the Built Environment 14 Fcilities Mngement 15 Introduction to Property Mngement 15 Lese Negotition 15 Introduction to Estte Agency 16 Introduction to Property Development nd Investment 16 Shopping Centre Mngement 17 Progrmme for the Commercil Property Prctitioner (CCPP) 17 Advnced Shopping Centre Ledership 17 Fundmentls of Shopping Centre Mrketing 18 Shopping Centre Mngement 19 Town nd Regionl Plnning 19 Introduction to Urbn nd Regionl Plnning 19 Compny Overview Hving plyed profound prt in the history of South Afric for more thn 100 yers, the University of Pretori (UP) bosts rich history nd lsting legcy legcy tht endures through the commitment tht we t Continuing Eduction t University of Pretori Trust (CE t UP) invest in equipping delegtes with the requisite skills tht dd significnt nd lsting vlue to their respective orgnistions nd fields of expertise. As such, 2015 mrks 15 yers since CE t UP s inception, nd we hve lredy equipped over delegtes with these indispensble skills. We hve truly mde difference in the lives of individuls nd to institutions during this time, nd tody we cn tke our commitment to life-long lerning even further not only loclly, but lso interntionlly. We re serious bout lerning At CE t UP, continuing eduction is not simply populr phrse we im to offer the best possible trining nd development solutions to compnies nd their stff through creer-focused courses tht re presented by leding cdemics of the University. We strive to be the leding continued lerning nd creer development prtner of the commercil nd government sectors in Afric. Our courses present pro-ctive nd relevnt responses to the skills development needs tht re rticulted in the skills plns of the vrious sectors nd plces of work in our communities, country nd within the region. Hereby, opportunities re lso creted to mke contribution to the development of society. We further im to ssist in the trining needs of every orgnistion nd individul by presenting courses tht rnge from introductory through to dvnced levels, incresing the expertise nd level of efficiency with ech course. Accredittion, certifiction nd CPD points CE t UP is wholly owned by the University of Pretori. The University of Pretori is multi-purpose public trining provider in the higher eduction nd trining bnd. All delegtes who successfully complete short lerning progrmme nd comply with the relted ssessment criteri, receive certifictes of successful completion from the University. We lso offer specific courses through which professionls gin continued professionl development (CDP) points. CE t UP is level-2 contributor to brod-bsed blck economic empowerment (B-BBEE). Trining options We offer more thn 500 short courses cross 20 industry fields of study, nd we hve four trining options vilble: Scheduled courses Corporte solutions e-lerning courses Continued professionl development (CPD) courses Compnies cn therefore request in-house trining with tilormde content, individuls cn keep brest of new developments in their industries through our CPD courses, or trining cn be completed online, t your leisure, in the comfort of your own home. Scheduled courses Scheduled courses re specificlly designed to meet the eductionl needs of our broder communities nd we re open to ll potentil delegtes. These courses re presented continuously throughout the yer. In fct, t ny given time we schedule in excess of 100 courses during three month period. This ffords ny new delegte the bility to peruse the vriety of courses on offer nd pln in dvnce which courses they would like to ttend. Corporte solutions Corporte solutions re custom designed for in-house trining within orgnistions. These re client-specific courses which re gered towrds compnies who need to up-skill their stff. They re strtegiclly developed to ddress the specific trining needs expressed by prticulr compny or industry. We cn design bsic course to introduce your newly ppointed stff members to specific topic, or cn provide thought-leding trining to your executive committee members. Such courses cn be presented on one of the vrious university cmpuses, on-site t your premises or t ny other chosen venue. e-lerning courses e-lerning courses re interctive online lerning progrmmes. We recognise tht mny professionls would like to continue honing their knowledge nd skills, but often struggle to find the time to ttend forml lectures. Our e-lerning courses offer interctive medi elements, messge bords, forums nd online ssessments. CPD courses 8 We offer CPD courses nd seminrs tht re presented by thoughtleding cdemics from the University for professionls who need to continuously updte their knowledge nd cquire CPD points in dherence with the regultions of their respective professionl bodies. Our locl nd interntionl footprints We tke our courses right to delegtes doorsteps with trining tht occurs either on one of the University s seven locl cmpuses, or lterntively nywhere cross South Afric. Tody, however, our footprint lso reches well beyond the Africn continent. Choosing South Afric s their preferred destintion of study nd the University s their preferred eduction provider, delegtes from more thn 61 countries hve been ttending our short courses some coming from s fr s Austrli nd Denmrk. By ttrcting such vst number of interntionl orgnistions nd delegtes, we re ble to pull wide pool of interntionl tlent, expertise nd resources to South Afric. 2 3

3 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING CE t UP s interdisciplinry Built Environment, Property, Urbn nd Regionl Plnning short courses offer you the opportunity to develop greter understnding of strtegic sustinble development tht will ensure tht Afric continues to develop in such wy tht its inhbitnts, economies nd lrger environments cn benefit continuously. With South Afric nd the greter Africn continent rpidly developing nd with sustinbility nd responsible growth being emphsised more nd more cross the globe, there is growing demnd for experts in the Built Environment, Property, Urbn nd Regionl Plnning industries. If you pursue this field of study, you will be equipped with the ltest knowledge tht cn esily be pplied within these emerging mrkets, tking into ccount spects such s neighbourhood nd city plnning, supporting infrstructure (such s wter nd energy supply), lndscpe rchitecture, public prks, trnsporttion systems nd much more. BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING 4 5

4 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Construction Lw Adjudiction Prctice in Mnging Construction Disputes Course number: P This workshop in Adjudiction Prctice is specificlly designed to equip delegtes with prcticl understnding nd working knowledge of the relevnt legl principles, contrctul provisions nd d hoc djudiction prctice cross the vrious stndrd form construction contrcts. Project stkeholders will then be ble to mnge construction disputes during the execution of projects in the South Africn construction industry. The evolution of djudiction prctice in the South Africn construction industry from d hoc djudiction towrd sttutory djudiction The dispute mngement mechnisms t project stkeholders nd implementers disposl under the vrious stndrd form construction contrcts Ad hoc djudiction in prctice in the South Africn construction industry The High Court of South Afric s intervention in d hoc djudiction prctice Possible sttutory intervention in djudiction prctice in the South Africn construction industry Prospective delegtes should hve relevnt working experience nd/or prior lerning. Construction Contrct Clims Avoidnce nd Mngement in the South Africn nd Interntionl Construction Industry Course number: P A prcticl nd intensive trining workshop tht hs been designed to provide delegtes with n wreness of the importnce of construction contrcts nd the legl principles pplicble to, nd commonly found in, such contrcts. Delegtes will gin n understnding nd incresed confidence with regrds to the voidnce, mngement nd dministrtion of their construction projects during this two-dy workshop. The importnce of enquiry documents in the formtion of the construction contrct The tender nd contrct formtion Contrct kick-off nd strt-up Considertion of the contrct mechnisms necessry for the successful dministrtion of constructions contrcts Prospective delegtes should hve relevnt working experience nd/or prior lerning. Construction Contrct Administrtion nd Mngement Course number: P This prcticl nd intensive trining progrmme hs been designed to provide delegtes with n understnding of the importnce of construction contrcts. It tkes delegtes through the project life-cycle equipping them to determine the inherent risks ssocited with ech stge of the life-cycle nd to understnd the contrctul tools t their disposl to void cost nd time over-runs, without the need to scrifice qulity. The importnce of enquiry documents in the formtion of the construction contrct The tender nd contrct formtion Contrct kick-off nd strt-up Considertion of the contrct mechnisms necessry for the successful dministrtion of constructions contrcts Completion nd defects libility Dispute resolution Prospective delegtes should hve relevnt working experience nd/or prior lerning. Advnced Construction Contrcts Course number: P The objective of the Advnced Construction Contrcts course is to equip delegtes with specilist knowledge on construction contrct lw nd construction contrcts s in use in South Afric. This includes n in-depth study of the JBCC, GCC, NEC nd FIDIC contrcts nd exmintion of cse studies. After completion of the course, delegtes should be ble to dminister construction projects tht re bsed on ny one of these contrcts. Advnced construction contrct lw In-depth study of the JBCC, GCC, NEC nd FIDIC contrcts Cse studies bsed on these contrcts Prospective delegtes should hve relevnt bchelor s degree in Built Environment discipline or degree in Lw. 6 7

5 BUILT ENVIRONMENT, PROPERTY, URBAN &REGIONAL PLANNING BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Construction Adjudiction Course number: P Construction djudiction is progressively becoming more entrenched s procedure for resolving construction disputes cross the South Africn construction industry. A definite need hs risen for construction nd legl professionls, who dvise, ssist nd/or represent prties to djudictions, lredy prctice or intend on prcticing s djudictors, to be formlly trined in the prctice of construction djudiction. This course is presented in co-opertion with MDA Consulting (Pty) Ltd. Introduction to South Africn lw nd legl theory (for non-lwyers) or Construction prctice nd technology (for lwyers) South Africn nd interntionl construction lw principles nd ppliction Construction clims nd disputes Dispute resolution nd djudiction procedure nd prctice Prospective delegtes should t lest hve relevnt bchelor s degree. Fédértion Interntionle Des Ingénieurs-Conseils 1999 (1st edition) Stndrd Form Construction Contrcts Course number: P This workshop in the ppliction of the FIDIC 1999 (1st edition) cross the Southern Africn development community s construction industry, is designed to equip delegtes with prcticl understnding nd working knowledge of relevnt legl principles, contrctul provisions nd mngement mechnisms. These should combine to enble execution of projects within time, to budget nd in complince with the employer s technicl requirements nd specifictions. Federtion Interntionle des Ingenieurs-Conselis nd stndrd form construction contrcts Introduction to the FIDIC 1999 (1st edition) nd stble of FIDIC stndrd form construction contrcts Structure nd formt of contrct documenttion compiled utilising the FIDIC 1999 (1st edition) typiclly encountered in the South Africn construction industry Stndrd contrctul provisions nd mngement mechnisms t project stkeholders nd implementers disposl under the FIDIC 1999 (1st edition) FIDIC 1999 (1st edition) system nd procedure for mnging chnge to the time for completion, ccepted contrct mount nd construction works Prospective delegtes should hve relevnt working experience nd/or prior lerning in the construction industry. Dispute Mngement nd Resolution Techniques nd Prctice in Stndrd Form Course number: P This workshop in construction dispute mngement nd resolution techniques typiclly pplied cross the construction industry is designed to equip delegtes with prcticl understnding nd working knowledge of relevnt legl principles, contrctul provisions nd dispute mngement mechnisms. Combining these cross the vrious stndrd-form construction contrcts, enbles project stkeholders to mnge disputes during execution of projects. Stndrd form construction contrcts typiclly employed through the South Africn nd interntionl construction industries nd the South Africn courts A considertion of wht constitutes dispute in the context of South Africn nd interntionl construction prctice The dispute mngement mechnisms t project stkeholders nd implementers disposl under the vrious stndrd form construction contrcts to mnge nd resolve disputes The ppliction of the dispute mngement mechnisms to mnge nd resolve disputes in the South Africn construction industry The best-fit dispute mngement mechnism for individul construction projects Prospective delegtes should hve relevnt working experience nd/or prior lerning. Generl Conditions of Contrct for Construction Works 2010 Course number: P A prcticl considertion of the ppliction of the GCC 2010 cross the southern Africn construction industry. The course is specificlly designed to provide delegtes with prcticl understnding nd working knowledge of relevnt legl principles, contrctul provisions nd mngement mechnisms. These combine in the GCC 2010 to enble execution of projects within time, to budget nd in complince with employer s technicl requirements nd specifictions. Stndrd form construction contrcts, South Africn Institution of Civil Engineering nd South Africn courts Introduction to the GCC 2010 stndrd form construction contrct Structure nd formt of contrct documenttion compiled utilizsing the GCC 2010 typiclly encountered in the South Africn construction industry Stndrd contrctul provisions nd mngement mechnisms t project stkeholders nd implementers disposl under the GCC 2010 GCC 2010 system nd procedure for mnging chnge to the time for prcticl completion, contrct sum nd scope of work Dispute mngement under the GCC 2010 Prospective delegtes should hve relevnt working experience nd/or prior lerning. 8 9

6 BUILT ENVIRONMENT, PROPERTY, URBAN &REGIONAL PLANNING BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING JBCC: Contrct Administrtion Course number: P The im of this course is to further develop construction prctitioners skills nd knowledge relting to the processes of building contrct dministrtion, the use of stndrd form contrcts nd checklists, with reference to the JBCC PBA nd NSA contrcts, compred to FIDIC, GCC nd NEC. This is prticulrly pertinent in n environment where mny South Africn construction prctitioners use more thn one stndrd greement nd re sometimes required to work in other countries. Pre-preprtion for tender/contrct documenttion/dispute voidnce Overview of construction contrct lw Use of stndrd-form contrcts Risk mngement/insurnce implictions/finncil securities Functions of contrct dt submission of tender Roles nd responsibilities of the employer nd the contrctor, nd the principl gent Stndrd nd common contrct cluses Performnce nd completion in contrcts Pyment nd finl ccount Clims for n extension of time nd/or expense nd loss Contrct dministrtion procedures Suspension/termintion/dispute resolution provisions Prospective delegtes should t lest hve relevnt bchelor s degree who re representing developers, consultnts nd contrctors, nd specilist contrctors. Prcticl Considertion of the Appliction of NEC 3 Course number: P The ppliction of NEC 3 cross the Southern Africn nd interntionl construction industry is discussed in this two-dy workshop. Delegtes re equipped with n understnding nd working knowledge of relevnt legl principles, contrctul provisions nd mngement mechnisms combined in the NEC 3 to enble execution of projects within time, to budget nd in complince with the employer s technicl requirements nd specifictions. Stndrd form construction contrcts, Institute of Civil Engineers nd South Africn courts Introduction to the NEC 3 stble of stndrd form construction contrcts Structure nd formt of contrct documenttion compiled utilising the NEC 3 typiclly encountered in the South Africn construction industry Stndrd contrctul provisions nd mngement mechnisms t project stkeholders nd implementers disposl under the NEC 3 NEC 3 system nd procedure for mnging chnge to the ccepted progrmme, price nd construction works Dispute mngement under the NEC 3 Prospective delegtes should hve the relevnt working experience nd/or prior lerning. JBCC: Principl Building Agreement/Subcontrct Agreement Course number: P The im of this course is to provide bckground on construction lw; the need for stndrd contrcts; mnging contrctul risk, dispute voidnce nd resolution; ppliction of performnce nd pyment criteri. It includes n introduction bout the JBCC, history of contrcts; bckground to the lw of contrcts nd the concept of risk mngement s pplied to the choice of contrct nd the ppliction of professionl ppointments nd building contrcts. Introduction bout the JBCC A short history of contrcts A short bckground to the lw of contrcts Concept of risk mngement s pplied to the choice of contrct nd the ppliction of professionl ppointments nd building contrcts Chnges to the greements cluse numbering, omissions nd dditions Reducing 41 cluses to 32 cluses, omitting contrctor s site representtive, temporry works nd plnt, domestic subcontrctors, works completion, nd combining djustment of the contrct vlue nd finl ccount nd finl pyment, dding suspension by the contrctor. Prospective delegtes should t lest hve relevnt bchelor s degree who re representing developers, consultnts nd contrctors, nd specilist contrctors

7 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Construction Procurement nd Project Mngement Construction Mentorship Course number: P The purpose of this course is to furnish delegtes with the cumen tht will llow them to ct s construction mentors to emerging construction compnies nd to be ble to register s construction mentor. The progrmme will equip mentors with knowledge bout site mngement; construction technology; finncil mngement; risk, contrct nd project mngement; nd n understnding of communiction nd report writing. Generl Mngement Generl Mngement of construction compnies Business Plns Mrketing Mngement Strtegic Mngement Construction Mngement Construction Technology Site Mngement Finncil Mngement Cost Mngement Procurement Mngement Risk nd Contrct Mngement Risk Mngement Contrct Mngement Project Mngement Project Mngement knowledge res Construction Mentorship Contrctor skills ssessment Mentoring Prospective delegtes should hve the relevnt working experience nd/or prior lerning. Construction Procurement Course number: P Offering delegtes n overview of South Africn public sector procurement, this progrmme plces specil focus nd emphsis on procurement for construction nd engineering projects. The course lso provides delegtes with vluble skills with regrds to plnning, implementtion nd mngement of construction nd engineering projects nd tenders in ccordnce with the requirements of the Construction Industry Development Bord (CIDB) Act 38 of SCM overview Procurement frmework in South Afric Legisltive frmework Role nd mndte of the Construction Industry Development Bord Public procurement systems/south Africn procurement systems Delegtes will be issued with syndicte ssignment topic Strtegies nd principles Construction procurement CIDB Register of Contrctors (RoC) nd Register of Projects (RoP) Trgeted procurement Delivery mngement SCM Documenttion nd Implementtion Formtting of construction nd engineering documents Stndrd conditions of tender CIDB procurement processes Implementtion of construction register service through procurement Presenttion of the syndicte ssignment Delegtes will be issued with n individul ssignment topic Prospective delegtes should t lest hve Ntionl Senior Certificte (Grde 12) nd relevnt bchelor s degree or Ntionl Diplom nd/or relevnt work experience

8 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Property nd Rel Estte Advnced Fcilities Mngement Course number: P This course progresses delegtes to the dvnced level of mngement principles of fcilities mngement in the built environment. It includes fcilities mngement, csh flow, debtors nd cost recovery in buildings, mintennce principles pplicble to buildings, building plns nd the mesurement of floor res for lesing, the environmentl spects of property nd the delictul responsibility of the fcility mnger. The scope of fcility mngement Finncil mngement nd reporting Operting costs Delict nd the fcility mnger The environmentl spects of fcility mngement The fcility mngement pln Prospective delegtes should hve the relevnt working experience or should hve successfully completed The Introduction to Fcilities Mngement course. Asset Mngement in the Built Environment Course number: P The overll objective of the course is to provide n integrted understnding of the complementry disciplines pplicble to the mngement of rel estte ssets. On successful completion of the course delegtes will hve comprehensive understnding of the principles nd ppliction of lterntive rel estte strtegies nd corporte rel estte strtegic vlue mngement. Development of rel estte strtegy Choosing between lterntive strtegies Corporte rel estte finnce Building performnce evlution nd mngement Mesuring performnce of corporte rel estte ssets Benchmrking the performnce of corporte rel estte Sustinbility nd durbility Prospective delegtes should hve pproprite property mngement experience nd knowledge of property mngement nd mintennce principles. Fcilities Mngement Course number: P This course provides n introduction to the mngement fcets of fcilities mngement in the built environment. Covering the scope of fcility mngement; csh flow, debtors nd cost recovery in buildings; mintennce principles pplicble to buildings, building plns nd the mesurement of floor res for lesing, the environmentl spects of property nd the delictul responsibility of the fcility mnger, this course will equip delegtes with sufficient understnding of the field of fcilities mngement. The scope of fcility mngement Finncil mngement nd reporting Operting costs Delict nd the fcility mnger The environmentl spects of fcility mngement The fcility mngement pln Prospective delegtes should hve the relevnt working experience. Introduction to Property Mngement Course number: P This course provides delegtes with knowledge of the principles of property mngement. After completion of the course, delegtes will hve n understnding of the vrious property mngement functions: finncil mngement, mintennce mngement, risk mngement, tennt instlltion, mngement of operting costs. It lso provides n introduction to the principles of fcilities nd sset mngement nd the mrketing of mngement services. Property mngement functions Property mintennce Finncil mngement of properties Prospective delegtes should t lest hve Grde 10 level eduction with Mthemtics. Lese Negotition Course number: P Equipping delegtes with bsic knowledge of the legl principles of contrct lw nd the lese greement, the impct of the Consumer Protection Act on the lese greement, principles of negotition, the unique nture of the lesing of offices, shopping spce nd industril property, respectively nd common problems encountered in lese dministrtion, this progrmme is positioned to form solid foundtion of knowledge in lese negotition. Bsic knowledge of the legl principles of contrct lw nd the lese greement The impct of the Consumer Protection Act on the lese greement Principles of negotition Unique nture of the lesing of offices, shopping spce nd industril property Common problems encountered in lese dministrtion Prospective delegtes should hve relevnt working experience nd/or prior lerning

9 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Introduction to Estte Agency Course number: P This course provides n overview of the slient spects of estte gency. This course (with the short courses in lese negotition, property mngement, nd property investment nd finnce), provides the required bckground for the professionl exmintion for estte gents. On pssing this exm, registrtion s non-principl estte gent by the Estte Agency Affirs Bord cn trnspire. The rel estte environment: demogrphics Mrket, sell nd lese Mrketing principles Offer to purchse Business principles: budgets Mrket, sell nd lese Letting nd hiring Code of conduct Money lundering Prospective delegtes should t lest hve relevnt bchelor s degree or equivlent qulifiction. Introduction to Property Development nd Investment Course number: P Offering n overview of ll the relevnt spects of property development nd investment, this course enbles delegtes to explin the principles of property development nd investment, town plnning principles, the property development process, the time vlue of money, fesibility principles; loction studies, property finnce, development of offices nd shopping centres, property tx nd investment. Property economics Town plnning principles The property development process The time vlue of money Fesibility principles Loction studies Property finnce Development of offices nd shopping centres Property tx Property investment Prospective delegtes should hve relevnt working experience nd/or prior lerning in the rel estte industry. Shopping Centre Mngement Progrmme for the Commercil Property Prctitioner (CCPP) Course number: P The Progrmme for the Commercil Property Prctitioner (CCPP) is correspondence course, presented in co-opertion with South Africn Property Owners Assocition (SAPOA). This is South Afric s premier qulifiction for prctitioners nd brokers involved in office, retil nd industril lesing, s well s selling, mngement nd investment. Experienced cdemic stff nd leding figures in the industry provide strong functionl bse for the progrmme. Introduction to property development Building technology nd services Building nd design economics Finncil mthemtics Mngement ccounting Principles of economics Property lw Town plnning Property finnce Property mngement Property tx Property mrketing Negotition Property vlution Investment nlysis Prospective delegtes should t lest hve Ntionl Senior Certificte (Grde 12 with Mthemtics) For group bookings, send n emil to info@ce.up.c.z. Scheduled dtes nd prices re vilble on Advnced Shopping Centre Ledership Course number: P The Advnced Progrmme in Shopping Centre Ledership (ACSCL) is correspondence course, presented in co-opertion with the South Africn Council of Shopping Centres. It is designed to enhnce the mngeril nd business cumen of senior mngers in the shopping centre industry. It provides delegtes with the skills to strtegiclly position shopping centres s vitl component of the retil nd property industry. Town plnning procedures Mrket reserch Consumer reserch Building technology nd services Finncil mthemtics Operting budgets Property finnce Investment nlysis Property tx Property mngement Risk mngement Negotition skills Strtegic mngement Prospective delegtes should hve seven yers pproprite experience in the shopping centre industry nd hve successfully completed the course in Shopping Centre Mngement

10 BUILT ENVIRONMENT, PROPERTY, URBAN & REGIONAL PLANNING Fundmentls of Shopping Centre Mrketing Course number: P The Fundmentls of Shopping Centre Mrketing course provides delegtes with knowledge of the following spects t n introductory level: mrketing, the nture of retiling, mrket segmenttion, shopping centre merchndise plnning, customer communiction, defining the processes of mrket chnnels, mrketing budgets nd the development of strtegic mrketing pln. This course is presented in co-opertion with the South Africn Council of Shopping Centres. Introduction to the shopping centre concept Typology nd terminology Shopping centre clssifictions Merchnt ssocitions versus mrketing funds Promotions, events plnning nd medi liison Interpersonl skills Tennt reltions Mnging tennt meetings Mesurble mrketing House rules nd regultions Legisltion relevnt to mrketing Cross-culturl mrketing Bsic communiction skills Tennt mix Prepring nd mnging budgets Crisis mngement An introduction to mrket reserch nd how to use it The role of communictions plnning in reltion to mrketing strtegy Prospective delegtes should t lest hve Ntionl Senior Certificte (Grde 12) nd/or relevnt shopping centre, mrketing, dvertising nd public reltions experience. Shopping Centre Mngement Course number: P The course in Shopping Centre Mngement (CSCM) is presented in co-opertion with the South Africn Council of Shopping Centres. It provides essentil eduction in mngement nd development. Delegtes hve to meet certin performnce criteri nd their prticiption in nd contribution to specilly formulted project is evluted. The course provides n exceptionl opportunity for delegtes to mster the principles of shopping centre mngement. The development of the shopping centre concept Typology nd terminology Loction theory Reserch in shopping centre mrketing Design principles Services building mintennce nd prking mngement The principles of fesibility studies Insurnce security mngement in shopping centres Lesing of shopping spce Tennt reltions The lese greement Qulity customer services in shopping centres Presenttion nd disply Finncil dministrtion Shopping centre promotion Finncing nd investment Remerchndising the shopping centre Business plnning for shopping centres Understnding retil mrkets nd the ltest trends Prospective delegtes should t lest hve Ntionl Senior Certificte (Grde 12). Town nd Regionl Plnning Introduction to Urbn nd Regionl Plnning Course number: P This course is specificlly structured to enble delegtes to cquire new nd dditionl skills in the integrted nd multifcetted nture of urbn nd regionl plnning. It incresingly requires the inputs, ctive prticiption nd involvement of role-plyers such s those involved in integrted development plns, sptil development frmeworks, lnd use mngement nd zoning processes, township estblishment processes, settlement plnning, plnning policies, nd legl spects of plnning. Overview of urbn nd regionl problems nd chllenges Overview on the vrious policies nd legisltion guiding the plnning system nd processes in South Afric Introduction to ntionl nd provincil plnning Introduction to metropolitn nd municipl development plnning Introduction to sptil plnning nd lnd use mngement Introduction to settlement plnning nd urbn design Prospective delegtes should hve relevnt working experience nd/or prior lerning

11 Notes 20

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