Computing & Technology at UMass Amherst. Parent s guide to technology resources
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1 Computing & Technology at UMass Amherst Parent s guide to technology resources Fall 2016
2 Does your student already have a computer to bring to campus? If not, do you intend to purchase a computer before the end of the summer?
3 Computer Basics Students are not required to own a computer Check our recommended computer configurations U$ave discounts on computers & peripherals Computers must have a WiFi-certified 802.1X ac compliant adapter
4 Public Computers Computer Classrooms & the Library Learning Commons: Windows & Mac computers with academic software Remote printing in the Learning Commons Digital Media Lab 3D printers & scanners
5
6 Free & Low-Cost Free McAfee Antivirus Free Office 365 Education Discounts on Microsoft & Adobe software Free distribution of Linux Ubuntu UMass Discounts on cell phones, plans & accessories
7 Copyright Infringement UMass Amherst receives hundreds of violations each year. Each notice may result in fines, university sanctions, even a lawsuit. Out-of-court settlements, paid by the students families, can be very expensive!
8 How to Avoid Copyright Infringement Uninstall peer-to-peer (P2P) software, including Bittorrent, Popcorn Time, and other illegal file sharing programs. Use Amazon, Pandora, Hulu, Netflix, or other legal alternatives. Take our anonymous copyright quiz! Available to the public at umass.edu/it/copyright
9 Computer & Personal Protection Software & Data Security McAfee Antivirus Security patches Software updates Firewall File backups Password security program Physical Security Laptop security cable Lock the door
10 Beware of Phishing & Identity Theft Phishing scams rely on human behavior. Students should not: Post their address, birth date, or class schedule on social media. Send sensitive information via in response to official messages. Respond to or engage with suspicious text messages or s Do not ask students for their NetID or password. The university will never ask for account passwords or other sensitive personal information via .
11 Example of a Phishing The from address is UMass Amherst IT will never ask you to verify your account by
12 How many of you will discuss Copyright infringement Software & data security Phishing with your student?
13 Go Wireless with eduroam In all residence halls & many campus locations WiFi-certified, 802.1X ac compliant adapter required Run the XpressConnect setup wizard from home: Go to umass.edu/it/xpressconnect and login with your NetID and password.
14 Devices to Leave at Home Signals from these wireless-enabled devices can interfere with the campus wireless network: Wireless printers Wireless routers Apple Time Capsule Other wireless peripherals (keyboards, game controllers, cordless phones, etc.)
15 IT Services Moodle Online courses Google Apps & Collaboration OWL Online Web Learning Atomic Learning Software tutorials i>clicker Audience response system Box File storage & sharing
16 Technology Support & Resources Visit our website: umass.edu/it Contact IT User Services: Chat with us live Submit an online help request Call TECH (8324) Stop by A109 Lederle Graduate Research Center (Lowrise) (M-F 8:30 a.m. 5:00 p.m.) IT Consultants are available after hours in the Learning Commons on the Lower Level of the W.E.B DuBois Library
17 Student Employment Positions available for year-round work: User Services Consultants Computer Classrooms consultants All majors welcome. Application details can be found at: umass.edu/it/about/employment
18 Stay facebook.com/umassamherstit umass.edu/it/events
19 Questions? umass.edu/it
20 umass.edu/it
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