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1 IC-3110 / IC-3110W / IC-3110P User Manual / v1.0

2 COPYRIGHT Copyright Edimax Technology Co., Ltd. all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission from Edimax Technology Co., Ltd. Edimax Technology Co., Ltd. makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability, or fitness for any particular purpose. Any software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Edimax Technology Co., Ltd. reserves the right to revise this publication and to make changes from time to time in the contents hereof without the obligation to notify any person of such revision or changes. The product you have purchased and the setup screen may appear slightly different from those shown in this QIG. For more information about this product, please refer to the user manual on the CD ROM. The software and specifications are subject to change without notice. Please visit our website for updates. All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders. Notice According to GNU General Public License Version 2 This product includes software that is subject to the GNU General Public License version 2. The program is free software and distributed without any warranty of the author. We offer, valid for at least three years, to give you, for a charge no more than the costs of physically performing source distribution, a complete machine readable copy of the corresponding source code. The GNU GPL and GNU LGPL software codes used in Edimax products are distributed without any warranty and are subject to the copyrights of their respective authors. The firmware files for this product can be found under the Download page at the Edimax website ( 1

3 Table of Contents Chapter I: Familiar with your Internet Network Camera Package Contents Basic Introduction Product Highlights Key Components Descriptions for LED Indicators Camera Installation Locate the IP Address of this Network Camera Using the Camera Admin Software to Locate the Camera Camera Settings MJPEG MPEG H OSD Night Vision LAN WLAN Dynamic DNS UPnP LoginFree RTSP Motion Detection Motion Detection Motion Region System Info Camera Information Date / Time Setting Utilities Account Status Space Alarm File Management Chapter III: Using Surveillance Software Installing Network Camera Surveillance Software Using Network Camera surveillance software

4 3-3 Configure Network Camera surveillance software Configure cameras General Settings Change Display Layout Full-screen mode Scan Zoom-in / Zoom-out PTZ Snapshot Recording Video Playback Chapter IV: How to Access the Network Camera Remotely with iphone & Android Phones iphone App Installation Android App installation Web browser installation Chapter V: Appendix Specifications How to apply for a free DNS account at Troubleshooting

5 Chapter I: Familiar with your Internet Network Camera 1.1 Package Contents Thank you for purchasing this Network Camera! Before you start to use this Network Camera, please check the package contents. If anything is missing, please contact the dealer of purchase and return the package to claim for missing contents. Item Name Quantity 1 Network Camera 1 2 Antenna(wireless model only) 1 3 Power Adapter 1 4 Ethernet Cable 1 5 Driver and User Manual CD-ROM 1 6 Accessory kit 1 7 Quick Installation Guide 1 System Requirements Computer with Windows 7, Vista or XP PC with dual core or above; at least 2GB RAM Internet Explorer 6.0 above Existing 10/100 Ethernet-based network or wireless b/g/n network(for wireless model only) 4

6 1.2 Basic Introduction Thank you for purchasing this Network camera! This Network camera is an ideal product for all kinds of video surveillance purposes, like home/office safety, kid/pet monitoring, and remote video acquire etc. Edimax IC-3110 series is tailor made to stream live video over your network. You can view the Network camera's video from anywhere on your local computers or via the Internet. Besides, Edimax IC-3110 series features high quality and high frame rate video streaming through advanced video compression. In order to achieve the highest video quality, simply select H.264, MPEG4 or M-JPEG depending on your network settings. Some people may concern that there will be some places which will not be covered by camera, but this problem is completely solved by this Network camera. If the environment is too dark, it s also not a problem. This camera equips 9 IR-LEDs and will illuminate automatically when the environment is too dark, and the image captured by this camera will still be clear. You can discover more useful functions in next section! 5

7 1.3 Product Highlights No pre-loaded software required - all you need is a browser like Internet Explorer 6 (and above, with plugin installed). With supplied video surveillance software, you can connect up to 16 video cameras and view images captured by every camera at the same time. Supports 3 video resolutions: MJPG and H.264 SXGA(1280 x 1024), VGA (640 x 480), and QVGA (320 x 240); MPEG4 XGA (1024 x 768), VGA (640 x 480), and QVGA (320 x 240). Anti-flicker function (eliminates flash caused by fluorescent lights, 50 / 60Hz selectable). Supports all major web browser, including Microsoft Internet Explorer, Apple Safari, Google Chrome, Firefox, and Opera*. Audio function, suitable for applications like video conference or environment monitor. Wired and wireless network (802.11b / g / n) support, supports up to 100Mbps for wired network and 100Mbps for wireless network. Wireless data encryption (WEP / WPA) Supports DHCP and PPPoE protocol, you can also assign a fixed IP address to the camera also. Supports Dynamic DNS (used to allocate the Network Camera s Internet address, when the ISP you re using does not assign you with a fixed Internet address). Supports UPnP, Windows XP (and above) will discover this Network Camera in network neighbor automatically. Send captured picture and video by or FTP when motion is detected. Configurable motion detection sensitivity (6 levels from most sensitive to least sensitive). Built-in real-time clock, date and time information will be recorded with every captured picture / video clip (also supports auto time synchronization via network time protocol). Upgradeable firmware. Supports up to 16 users, and you can set different password to different user. Usage and event logging. *Some functionality like fit to window only works on Microsoft Internet Explorer. 6

8 1.4 Key Components Front View Light Sensor IR LED LAN LED WLAN LED Camera Focus Ring Power LED LAN LED: Indicates LAN activity WLAN LED: Indicates Wireless LAN activity (only work on wired model plugged with USB WiFi dongle and wireless model) Power LED: Indicates power status IR LEDs: Lights up when environment is too dark Light Sensor: Detects lights of the environment Focus Ring: Adjusts focus 7

9 Top View Wired model USB Port POE model SD Card Slot Wireless model Antenna SD Card Slot: Accepts SD / SD-HC memory card for image / video storage USB Port: Connects to certain wireless module. Antenna Base: Connects to supplied antenna 8

10 Bottom View Ethernet Connector Reset to Default /WPS Microphone Power Connector Audio Connector WPS: click the button on IP Cam and click it on the AP you want to connect wireless connection.(works on wired model with USB wifi dongle plugged or wireless model) Reset to Default Button: Press and hold for more than 10 seconds to reset the camera settings to factory default value. Power Connector: Connects to 12V DC power adapter Ethernet Connector: Connect to your local area network Audio Connector: Connects to external speaker for audio output Microphone: Built-in microphone for voice pick-up 9

11 Back View Tripod Connector: Connects to any standard tripod / camera wall holder. MAC Address Label: Shows the MAC address of this Network Camera. Useful when you can t locate the camera on the network. 10

12 1.5 Descriptions for LED Indicators LED Name Status Description Power/Cloud Off Camera is not powered (camera off) On Camera is correctly powered (camera on) Flash The power LED will flash and light up when the camera is powered on and ready for access to Cloud. LAN Off LAN port not in use On LAN port in use Flash Transferring data via LAN port WLAN Off Wireless LAN not in use On Wireless LAN in use Flash at low speed Flash Waiting for WPS connection from AP and flash speed is once a second. Transferring data via wireless LAN 11

13 1.6 Camera Installation Please follow the following instructions to set your Network Camera up. 1. Unpack the product package and check if anything s missing. 2. Connect the Ethernet cable to your local area network, and connect the other end to the LAN jack of this Network Camera. NOTE: You can skip this step if you plan to use wireless LAN only. 3. Plug the power adapter to wall socket, and connect the power connector to the power jack located at the bottom of the Network Camera. 4. Connect two antennas to the antenna bases, which is located at the back of this Network Camera. 5. Place the camera at a secure place, and point the camera to the place you wish to monitor. If you wish to hang the camera on the ceiling or wall, please use the tripod connector (located at the bottom of the camera) to secure the camera. 6. Launch Internet Explorer on your computer, and following the instructions given in next section to set the Network Camera. 12

14 1.7 Locate the IP Address of this Network Camera Default IP address of this Network Camera is If you wish to assign another IP address to this Network Camera, you have to log onto the web configuration interface of the camera first. If the left three fields of the IP address of your computer is not , you ll have to change the IP address of your computer first: 1. Click Start -> Control Panel 13

15 2. Double-click Network Connections icon. 3. Right-click Local Area Connection, and click Properties. 14

16 4. Select Internet Protocol (TCP/IP), then click Properties. 15

17 5. In IP address field, please fill in any IP address begins with , and ends with a value greater than 2 and less than 254 (You can use the example in the picture ). In Subnet mask field, please fill Please keep all other fields empty, and click OK. If you changed the IP address of this Network Camera and you forget it, there re 2 methods to recover it: a. Press and hold the Reset button located at the bottom of this Network Camera, to clear all settings of the Network Camera and reset the IP address back to You ll lose all settings in the Network Camera. b. Ask network administrator to check the DHCP release table, if the camera was set to obtain the IP address by DHCP, a new record will be added to DHCP release table on DHCP server when the Network Camera is connected to the local area network. 16

18 1.8 Using the Camera Admin Software to Locate the Camera If you can t connect to the camera by the instructions given in last chapter, you can use camera admin software to search the camera which is connected to your local area network. The admin software is also capable to locate multiple cameras on your local area network. Please insert the user manual CD-ROM supplied in the product package, and the CD will automatically running the installation, if not please double-click EdiView Finder utility_v1.0.5 icon :. Then follow the following instructions to install and use camera admin software: 17

19 1. Double-click Ediview finder installer, and click Run when you re prompted: 2. Ediview finder will list all Ediamx network cameras found on local network, with their IP address and MAC address: You can click icon to find network cameras on local network again, or select an network camera and click Icon to configure it (see next step). To preview the image of network camera, please click the icon indicated by white arrow, and provide username / password, and a snapshot will be displayed. This function is only available when this icon is displayed as blue color. 18

20 3. Ediview finder will inspect network camera s connection type and if it s connected to Internet, this may take a few seconds, please be patient 19

21 4. This message will tell you if your network camera is connected to Internet (connected to the cloud), and the connection type (wired or wireless). When you see this message, click Next to continue. If you don t want to change network camera s name and password, you can click X on the upper-right corner of window to close ediview finder utility. 5. You can input these information to configure network camera. Camera Name: Input network camera s name used to identify this network camera. Password: Input new password Confirm: Input new password again for confirmation Click OK button to keep changes. 20

22 After the camera finder utility is launched, all cameras found on your local area network will be displayed. To preview the image of network camera, please click the icon indicated by white arrow, and provide username / password, and a snapshot will be displayed This function is only available when this icon is displayed as blue color. All camera-related information will be displayed here. If you wish to connect to certain camera by web browser, double-click the camera listed here. The camera admin software also provides several functions: Language change: This camera finder utility supports 3 languages: English, Chinese, and Simplified Chinese. You can select the language you wish to use from language dropdown menu located at upper-right corner of camera finder utility. 21

23 Search camera: Click this button to search all cameras on local area network again. Configure camera: Click this button to configure camera s network and security setting. You ll be prompted to input camera s password: 22

24 Input the password (default: 1234) and click OK to configure the camera s network and security setting: In Lan Setting page, you can configure camera s network settings. Select DHCP to set the camera to obtain an IP address from DHCP server on local area network automatically, and select Manual IP to input the IP address information manually. Click OK to save settings. 23

25 1.9 Logging in the Management Interface Make sure the network camera is correctly powered (Power LED is on), and then launch Internet Explorer and type the IP address of the network camera in address bar of Internet Explorer. You should be prompted to input the user name and password: Default user name is admin and password is Click OK to continue after user name and password has entered. If you re rejected, maybe the password has been modified previously. This should not happen if this is a newly-purchased camera, however, if you get the camera from someone else, the password would be changed. Please try to obtain the correct user name / password, or you ll have to reset the camera. 24

26 If this is the first time you log onto web management interface, you ll be prompted to install ActiveX Plugin: When you see this message, please click OK, and click Download the latest ActiveX link to download plugin so you can use this camera: Click Run to download plugin: 25

27 Click Run to install plugin: Please click Next button to start installation (click Next or Install when you re prompted, until installation is complete). 26

28 Click Finish to complete plugin installation. Now you can go back to web browser, and you should be able to see the image captured by camera (You may need to press F5 or CTRL-R to reload web page). 27

29 Note: If you see one of these messages (or both): OR Your computer may not have the display capability that this Network Camera requires, or you don t have Microsoft DirectX installed. Please download Microsoft DirectX from Microsoft s website ( and try again. In some cases, your computer is able to display the image from Network Camera correctly, but you ll still see these messages. If this happens, just ignore them. 28

30 Chapter II: Using Web Management Interface 2.1 Camera Settings The first menu after you logged onto web management interface is Camera, and this is the only menu you can see the real-time image from camera. You can always back to this menu by clicking Camera on the top of web management interface. 29

31 The descriptions of every setting in this menu will be given below: Item Video Type Frequency Flip Mode Brightness / Saturation / Sharpness Volume Description Specifies video encoding type. Available options are MPEG4, MJPEG, and H.264. Different encoding type requires different bandwidth, and provides different video quality. If the place where this Network Camera points to has a (or more) fluorescent light(s), the image may look flashing. In this case, you can adjust this setting to the frequency of electrical power; this can improve the image quality effectively. If you don t know which one you should use, just try any of them and select one with less flicker. If you re not putting this camera on a horizontal surface but hang the camera on the ceiling or wall, you can use this function to rotate the displaying image. Select brightness, saturation, and sharpness from dropdown menu, and click - ' or + button to increase or decrease brightness / saturation / sharpness setting value. In certain environment, adjust brightness, saturation, and / or sharpness will help improve video quality. Adjust the volume of audio output. Press + or - button to increase or decrease volume. NOTE: When you change any setting(s) listed above, please click Apply button so the change(s) will take effect. For following functions, changes will take effect right away. Snapshot Click Snapshot button to save the displaying image as an image file, a message box will appear after you click Snapshot button, showing the filename and location of saved image file (default filename is current date and time). Default directory used to save image file is C:\, you 30

32 can change the directory by clicking the text input box located at the right of Snapshot button: Recording Speak to Network Cam Digital Zoom and you ll be prompted to select a new directory. Press this button to record the displaying image as a video file in AVI format, and you can play the video file back by Windows Media Player. To stop recording, press Stop Recording button (the same button). You can also change the directory used to save video file. You can transmit the voice received by your computer s microphone to the camera s external speaker. Press and hold this button, then speak to the microphone. Please note that external speaker must be connected to this camera. If you wish to enlarge certain portion of the captured image, you can click this button to set digital zoom: Fit to Window Size Click Enable to enable digital zoom function, then you can drag the slide bar to adjust zoom ratio. You can also use your mouse to drag the zoom area (the green square) to reposition the zoom area. Click this button and the image size will be adjusted to fit the size of browser window. Full Screen Click this button to display the image in full-screen 31

33 mode (uses all available space to display the image captured by this camera). *Please note: If you re not using Microsoft Internet Explorer as web browser, some functionalities may not work properly. 32

34 2.2 Video You can change video-related settings of this Network Camera in Video menu. You can access this menu by clicking Video on the top of web management interface. There are 5 types of video settings for this Network Camera. To set the option of a certain video setting, put mouse cursor on it and its options will appear. 33

35 2.1.1 MJPEG You can adjust video settings when you select MJPEG as video type in Camera menu. The descriptions of every setting in this menu will be given below: Item Video Resolution Video Quality Frame Rate Description Changes the resolution of video. Available options are 1280 x 1024, 640 x 480, and 320 x 240. Higher resolution provides better video quality and more detail, but requires more network bandwidth. Changes video quality. There are 5 levels of video quality from Lowest to Highest. Selecting a higher video quality will provide better video quality, but requires more network bandwidth. Changes video frame rate. Available options from 30 to 1, indicates how many video frames this camera will transmit every second. Higher frame rate provides smooth video watching experience and will not lose details of video, but requires more network bandwidth. If you re using this video camera with insufficient network bandwidth, selecting a lower frame rate setting will help. Click Apply for settings to take effect. 34

36 2.1.2 MPEG4 You can adjust video settings when you select MPEG4 as video type in Camera menu. The descriptions of every setting in this menu will be given below: Item Video Resolution Video Quality Frame Rate Description Changes the resolution of video. Available options are 1024 x 768, 640 x 480, and 320 x 240. Higher resolution provides better video quality and more detail, but requires more network bandwidth. Changes video quality. There are 5 levels of video quality from Lowest to Highest. Selecting a higher video quality will provide better video quality, but requires more network bandwidth. Changes video frame rate. Available options from 30 to 1, indicates how many video frames this camera will transmit every second. Higher frame rate provides smooth video watching experience and will not lose details of video, but requires more network bandwidth. If you re using this video camera with insufficient network bandwidth, selecting a lower frame rate setting will help. Click Apply for settings to take effect. 35

37 2.1.3 H.264 You can adjust video settings when you select H.264 as video type in Camera menu. The descriptions of every setting in this menu will be given below: Item Video Resolution Video Quality Frame Rate Description Changes the resolution of video. Available options are 1280 x 1024, 640 x 480, and 320 x 240. Higher resolution provides better video quality and more detail, but requires more network bandwidth. Changes video quality. There are 5 levels of video quality from Lowest to Highest. Selecting a higher video quality will provide better video quality, but requires more network bandwidth. Changes video frame rate. Available options from 30 to 1, indicates how many video frames this camera will transmit every second. Higher frame rate provides smooth video watching experience and will not lose details of video, but requires more network bandwidth. If you re using this video camera with insufficient network bandwidth, selecting a lower frame rate setting will help. Click Apply for settings to take effect. 36

38 2.1.4 OSD If you need to display information about this camera, like camera s name or current date / time, you can use OSD (On-Screen Display) menu: The descriptions of every setting in this menu will be given below: Item On-Screen Display Show Camera Name Show Date Show Time Description Select Enable to enable on-screen display function (information about this camera will be displayed on camera s display image), and select Disable to disable it. Select Enable to show camera s name on camera s display image, select Disable to hide it. Select Enable to show current date on camera s display image, select Disable to hide it. Select Enable to show current time on camera s display image, select Disable to hide it. Click Apply for settings to take effect. When OSD is enabled, selected OSD items will be displayed like this: 37

39 2.1.5 Night Vision This camera equips with 10 IR LEDs to enhance video quality in the night. You can enable or disable IR LEDs by Night Vision menu: The descriptions of every setting in this menu will be given below: Item Alaways** turn off IR led Alaways** turn on IR led Auto mode Turn on/off IR led by schedule Description Do not use IR LEDs, even it s very dark. Turn IR LEDs on, even it s very bright. Let camera decide to switch LED lights on or off automatically: LEDs will light up when it s too dark. If you don t know which option you should select in this page, select this one. Switch IR LEDs on or off by schedule. You have to input start time in Turn on IR led from section, and end time in Turn off IR led from section. Click Apply for settings to take effect. 38

40 2.2 Network Settings All network-related settings can be found in this menu, and you have to specify TCP/IP parameters in this menu if you want to change IP address, use PPPoE, Dynamic DNS, and activate UPnP function. You can access this menu by clicking LAN on the top of web management interface. After you selected Network, network setting menu will appear. There are 6 sub-menus available here: Please click the network setting you wish to set, and then refer to instructions given below: 39

41 2.2.1 LAN You can define IP address and select the port number you wish to use here. 40

42 The descriptions of every setting in this menu will be given below: Item Network Type Description This camera can obtain the IP address from DHCP server automatically (if you have one), or set a fixed IP address. Select DHCP to obtain IP address automatically or Static IP Address to assign this Network Camera with a fixed IP address. IP Address Subnet Mask Gateway Primary DNS Secondary DNS When DHCP is selected, IP address parameters below will be grayed out. Specify the IP address for this Network Camera here. Specify the subnet mask for this Network Camera here. Specify the gateway address of the local network here. Specify the IP address of DNS server here. Please input IP address only. If you don t know the address of DNS server, ask network administrator or your ISP for help. Specify the IP address of backup DNS server here. When primary DNS is unreachable, Network Camera will use the IP address specified here as DNS server. Web Port This field is optional. Specify the port number of web management interface here. If it s not 80, you ll have to add :port after the IP address / hostname of this Network Camera. Enable PPPoE User Name Password MTU For example, if the HTTP port number you specified here is 90 and the IP address of Network Camera is , then you have to input in the address bar of Internet explorer. Select Enable to activate PPPoE function of this Network Camera, select Disable to disable it. Input the PPPoE username assigned by your ISP here. Input the PPPoE password assigned by your ISP here. Input the MTU (Maximum Transmission Unit) given by your ISP here. Ask your ISP if you don t know what value you should input here. Default value should work with 41

43 most of ISPs and will give you a nice network performance. Click Apply to save settings and make the new settings take effect. 42

44 2.2.2 WLAN The descriptions of every setting in this menu will be given below: Item Wireless Connection Network Type Description Select Enable to activate wireless network function of this Network Camera, select Disable to disable it. Select the network type of wireless connection. Available options are Infrastructure (Connect the Network Camera to a wireless access point), and Adhoc (This Network Camera will become a stand-alone wireless network point, other wireless computers / devices can discover this Network Camera and connect 43

45 to it without wireless access point). Available Networks You can set to Adhoc when you don t have any wireless access point, but your computer has wireless network card. Set to Infrastructure when you have wireless access point, and you have computers with wired network connection. Here shows all wireless access points found by this Network Camera. Please note not all access points will be displayed at the same time, if the access point you expected to connect does not appear, you may have to click Refresh button for several times until it appears. The descriptions of all fields is listed below: Connect: You can select the wireless access point you wish to connect here. SSID: the SSID of all found wireless access points will be shown here. Some wireless access point may hide their SSID; in this case, you have to identify them by their MAC address. MAC Address: If you there are many wireless access points in proximity or some wireless access point hides it s SSID, you can use MAC address to distinguish them. Signal: Shows the radio signal strength in percent. Channel: Shows the radio channel of this wireless access point. Encryption: Shows the encryption type used by this wireless access point. You must use the same encryption type if you wish to connect to a certain wireless access point. If the wireless access point does not use encryption, Disabled will be displayed here. Network Type: Shows the network type of a certain wireless access point (Infrastructure or Adhoc). 44

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