Interview Skills Handbook. Sept 2016

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Interview Skills Handbook. Sept 2016"

Transcription

1 Interview Skills Handbook 1 Sept 2016

2 PREPARATION If you have been shortlisted for an interview, it is likely that the employer feels you have the necessary skills, experience and/or qualifications to do the job. The hard part is demonstrating this at interview and ensuring you perform better on the day than the other candidates. For this, preparation is vital. Make sure you re-read your application (this includes any supporting documents you may have included such as your CV) and look over the details of the job before your interview. If the position has a Job Description / Person Specification, it is probable that the interview questions will align with these. It is better to dress formally for an interview, even if the industry you are going into is informal. Ensure you arrive on time. Employers will expect that you have the following skills (even if they are not mentioned on the application): time management, customer handling, problem solving, the ability to communicate effectively, interpersonal, leadership skills, I.T, a self-motivated and professional approach to the role, the ability to work well in a team as well as independently. Think about why you want the job, ensure you can articulate what attracts you to the company and what you would bring to the position. Research the company, look on their website/ their social media (LinkedIn, Facebook, Twitter etc.) Employers look for applicants who can demonstrate an understanding of not only the job role but also the company as a whole and the marketplace it operates in (this will show you have commercial awareness).who are their customers? What is their history? What main markets to do they work in? What are their aims/challenges? THE INTERVIEW Being polite is vital in the interview process. Assume that you are being interviewed from the moment you arrive. For example, if you are given some company literature to read while you wait then it would be best to read it. Make sure your phone is turned off. It may be that the person who greeted you when you entered the building (e.g. the receptionist) will be asked what impression they had of you. Displaying effective body language can have a positive effect at interview. Ensuring good eye contact and a firm handshake when meeting the interviewer is important. Waiting to be seated before sitting down, maintaining good eye-contact, smiling and nodding throughout the interview will show that you are an open and positive person. Make sure you sit upright in the chair and try not to fidget too much with your hands or swing on your chair. If you naturally move your hands when you talk, that is fine. A confident speaking voice can be achieved by not talking too quickly, ensuring you are speaking clearly and at an appropriate volume. 2

3 If you do not understand a question, it is acceptable to say, Could you rephrase that please? or if you did not hear what was asked, simply Would you be able to repeat that please? Generally speaking, it is likely you will be asked 1-2 questions that you have not anticipated so you may have not prepared anything to say. It may well be the interviewer is testing your ability to think on your feet, especially if the question is unrelated to the role/industry. If you are unsure what to say, it is advisable to pause before answering to allow yourself some time to think, then give a concise answer Likely questions you will be asked... The types of questions you will be asked and the length of interview can depend on the role, sector and style the interviewer adopts. It is essential that you listen to the question carefully and evidence your answers. Tell me about yourself. /How would your friends describe you? Employers tend to ask these types of questions because they are interested in you as a person and want to see how you would fit in to their organisation. Give me an impression of what you have been doing in your most recent job role. It is reasonable to give a summary of you present/last job if asked this question. However, it would be beneficial if you could pick out some skills/experiences that you have gained in that job that are relevant for the role you are being interviewed for. Can you give me an example when you have worked to and exceeded targets? These types of questions require a specific example, not a generalised answer. See Structuring your answers section. Tell me about a time you have delivered excellent customer service. What would you do if a customer complained to you about the service they received? A good approach to answering this would be to give a reply that covers listening to the customer, empathising and summarising the issue which will show to the customer you understand the situation. Explain what action you would take and why. Then articulate what the positive result would be. Communication skills are a vital part of this job. Give me an example of when you have shown outstanding communication skills. Throughout the interview, the interviewer will be able to see you communication skills; your ability to listen and respond to questions but here they will be looking for a specific time that you have displayed strong communication skills. What are your strengths? An answer that shows your character and demonstrates skills/strengths that will be needed in the position you are going for is advised. Tell me about an achievement you are most proud of. Here, you can describe an achievement you are pleased with, but ensure you explain why you are proud of it. What is not on your CV that you can tell me about? Why do you want to work here? In your answer, you should show that you are knowledgeable about the company and that you feel your attributes and experience link well not only to the job role but to the organisation as a whole also. Describe a time you have either led or worked in a team successfully. They will be looking for evidence that you can work well with others and are a team player. What are your weaknesses? It is best to answer this by giving a weakness that could also be construed as a positive. Example answer: I can be too meticulous and a perfectionist at times which means I can take time to complete tasks. However, I have realised the need to be efficient and to manage my time well. See Structuring your answers section for more information in turning weaknesses into positives. 3

4 STRUCTURING YOUR ANSWERS You cannot rely on your interviewer having read your application form / CV thoroughly so it is important that you describe and re-emphasise key experiences, skills and achievements in clear examples. When asked to give an example, it is helpful to use a sound structure in your answers, which can be achieved by following the mnemonic CARL: Context Action Result Learned Q. Tell me about a time when you showed strong organisational skills? A. (Following CARL structure): Many of my previous roles have involved a large amount of organising and planning and as such I have developed strong organisational skills. One such example would be when I was working as an Administration Officer in a busy central London law firm. Alongside my various daily duties which included filing, running reports and providing general administrative support to my colleagues, I was also responsible for dealing with incoming phone calls and s as well as greeting clients. I decided to create template s so as to respond to typical enquiries from clients in a timely manner. I took the approach of putting together an administration-related frequently asked questions document for my colleagues to access when I was not available to answer a query they may have had at that time. In addition, I constructed a manageable to-do list so that I could plan for the upcoming day.this resulted in me being able to prioritise my workload and carry out all aspects of my role to a high standard. I learned the importance of being wellorganised. STAR is another mnemonic that can be used to structure answers. See Useful links section for further details. Interviewers may clarify any areas of concern or question you about information not available on your initial application / CV. Most people feel that they may not have all the specific experience and qualifications needed or that some parts of their application are not particularly strong. It is possible to overcome this by anticipating that this may come up at interview and by turning apparent weaknesses into positives: It is true that I have not had direct experience in using this particular database, however a fair reflection of my I.T skills would be my strong knowledge of similar databases, my proficiency in Microsoft Office and having a sound understanding of various social media platforms. Do not talk about pay or holidays during the interview unless asked a question about it. It is good to ask at least one question at the end of the interview as it shows your interest in the role. You will usually be prompted to do so. Example questions to ask: What type of training opportunities do you offer? How would you describe the work culture here? Are there opportunities for progression in the company? Research the company and the wider industry, this will give you informed opinions. It is normal to feel nervous before an interview but preparing answers in advance to expected questions ensures that you are not thinking on the spot for every answer. Clearly what you will be asked at interview will depend on the role and sector, but giving confident, clear and evidenced examples is the key. Mastering how to structure answers will mean you can give concise, articulate and impressive answers to evidence your skills and experience. Be positive, polite and professional. Dress smartly, arrive on time and bring any documents you think might be useful to have (your application, CV, qualifications etc). End the interview on a good note by asking a question to show your interest, thanking them for their time and shaking hands. 4

5 ADDITIONAL HELP For more interview tips or to arrange a mock interview with a qualified and experienced Careers Adviser, or call us on Alternatively, feel free to come to: a Careers drop-in session : Mondays-Thursdays, 1-4pm at The Street, St Mary s Road or at: Paragon (Thursdays, by appointment only by ing USEFUL LINKS top10interviewquestions.aspx

6 TELEPHONE INTERVIEW AND VIDEO INTERVIEW TIPS TELEPHONE INTERVIEWS Telephone interviews are used as part of an application process from time to time. This could be for a number of reasons: because the employer has many candidates and wishes to carry out an initial screening, because you are applying for a job that is based abroad or perhaps the employer wants to gain some more information (before potentially offering a face to face interview). A telephone interview is a very effective way of evaluating a candidate s telephone manner. This is particularly important if telephone work or verbal communication are an essential requirement of the job specification. Telephone interviews can be time and cost effective for employers and often last around 25 minutes, but this time frame can vary. This part of the recruitment process may have been contracted out to a separate recruitment agency. It is important to be aware of that, and if this is the case, the agency will be acting on instructions supplied by the company you have applied to. Therefore the best approach is to pay close attention to the job description and person specification when answering questions during the telephone interview. You may find that when an employer asks for a telephone interview, you arrange a specific time for this to take place. If so, make sure you are free to speak at the agreed time, choose a quiet place where you will not be disturbed (a public place or somewhere where there is background noise is not ideal). Sitting at a chair/ at a desk may help you to feel like it is a professional call. When answering the call, it is good to smile as you would do when meeting someone for the first time. Answer in a professional manner, e.g. Good morning, Tom Paterson speaking. If a specific time has not been set and you are not in a suitable, quiet place when you are called, it i is perfectly reasonable to explain to the employer that you would really like to have a discussion over the telephone but that, for example, you are currently on public transport so not able to speak. Then suggest a time and day you will be available to have the telephone interview such as 3pm that day or 10 am the following morning. Make sure you have details of the job and your CV to hand. Have a pen and paper ready so that you can write down notes such as details about the next stage of the application. It is useful to make a reminder of the interviewer s name, this will show you have listened and help to make the conversation personable. You may wish to mention at the start of the call that you have good signal but that if for any reason the call gets cut off, could they kindly call straight back. Given this is a telephone interview, you will be able to refer to notes throughout, however, it might sound stilted if you read from them word for word. Preparing answers to questions you think you will asked is advisable as you can then refer to them. Research the company like you would for a face to face interview. Sound enthusiastic, they cannot see you but will be able to tell if you are distracted or trying to find your notes. The employer will not be able to see you nodding, so you may wish to interject intermittently by saying OK, Yes, I understand etc. Take your time when answering questions and speak clearly; ask the employer to repeat the question if you did not hear what they asked. Some people find that telephone interviews seem to go quite quickly so it is important you prepare well so that you get your skills, experience and qualifications across. Occasionally repeating back what the employer has said shows you have taken on board something their words and it helps to keep the conversation flowing. Asking a question at the end of the telephone interview will show that you are interested in the position. Asking an additional question, about when then next stage will be, will also give you an 6

7 insight into when you are next likely to hear from them (this is the same for video interviews). VIDEO INTERVIEWS Various tools may be used for video interviews but popular ones are Skype/FaceTime. Video interviews enable employers to connect to candidates, no matter their location, and can reduce the recruitment time as they can screen applicants. Background noise and technology challenges can occur (like with telephone interviews) so it useful to be mindful of that. Sometimes there can be a lag (delay) in video interviews because of the connection. The lighting is vital; you need enough light so that the employer can clearly see you but if too much light is coming in through the window this may have the opposite effect. Treat the video interview like a real interview. This means you should dress appropriately (full smart outfit, not just the bit of you they can see) and try not to speak over the interviewer which can happen when there is a slight lag. Ensure the background (what the employer will see behind you) is not off-putting and is appropriate e.g. a blank wall, not a wall full of shelves and pictures, as this may be distracting. If you are having the interview in a location where other people are, shut the door or make them aware you are having an interview so as not to disturb you. Prepare well, think about what examples you will give for the questions and how you will evidence them (this is the same for face to face and telephone interviews). Practice your connectivity in advance to ensure you have a strong connection for the video interview. Put your computer on a flat surface / ensure that whatever device you are using is not jolting up and down during the interview. Look at the camera as this is the equivalent of good eye contact in a face to face interview, do not read from notes or fiddle with papers, this would not be advisable. Ideally you would be talking in a normal speaking voice, however at the beginning, you could ask the employer whether they can hear you clearly. You would then know what kind of volume to speak at. You may see a picture of yourself on the screen so you might want to turn this off if you find it distracting or at the very least be aware it will be there. Other windows/websites should be closed to avoid distraction e.g. pop ups appearing or new s coming through. Although it is a slightly unnatural situation, try and be yourself. The employer wants to get an impression of you as a person as well as your suitability to the role and your understanding of the company / industry. The following links have useful information on telephone and video interview skills: article.html Edmund Lewis, August University of West London Careers Service

Faculty of Science and Engineering Placements. Stand out from the competition! Be prepared for your Interviews

Faculty of Science and Engineering Placements. Stand out from the competition! Be prepared for your Interviews Faculty of Science and Engineering Placements Stand out from the competition! Be prepared for your Interviews Interviews Getting an invitation to attend for an interview means you has passed the first

More information

How to Sell Yourself in a Job Interview

How to Sell Yourself in a Job Interview TOOLS Interview Tips Helpful Interview Hints How to prepare for the first important meeting What to expect Be prepared The Interview Interview Techniques Most frequently asked questions Facing the Interviewer

More information

INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept

INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept General Advice Before you go for your interview you need to find out everything you can about the company. Reread your application/cv/covering letter,

More information

COMPLETING AN APPRENTICESHIP APPLICATION FORM - TOP TIPS!

COMPLETING AN APPRENTICESHIP APPLICATION FORM - TOP TIPS! COMPLETING AN APPRENTICESHIP APPLICATION FORM - TOP TIPS! GENERAL Make sure you feel ready to commit to an apprenticeship and meet the expectations of an employer before you apply. Make sure you have enough

More information

Interview Guide Table of Contents

Interview Guide Table of Contents Interview Guide Everything you need to know about interviewing from how to answer behavioral-based questions, to tips for phone and Skype interviews, to questions that you can ask the employer! Interview

More information

Interviewing Strategies & Tips. Career Center For Vocation & Development

Interviewing Strategies & Tips. Career Center For Vocation & Development Interviewing Strategies & Tips Career Center For Vocation & Development Before the Interview A job interview is an opportunity to showcase your strengths, experience, and interest in the position for which

More information

Interviewing. Structure/Format of an Interview The typical structure of an interview is as follows:

Interviewing. Structure/Format of an Interview The typical structure of an interview is as follows: Interviewing After you send your cover letter and resume to a number of companies, hopefully some of these companies will invite you to interview with them. Before the interview, it is important to prepare

More information

BASIC INTERVIEWING PREPARATION

BASIC INTERVIEWING PREPARATION BASIC INTERVIEWING PREPARATION Office of Career & Professional Development 2014, UC Hastings College of the Law Prepare for job interviews as carefully as you would prepare your oral argument for Moot

More information

Interview help sheet (Aug 2012)

Interview help sheet (Aug 2012) Interview help sheet (Aug 2012) RESEARCH AND PREPARATION An Interview what you can expect: An interview is one of the most widely used techniques in the recruitment and selection process. It not only allows

More information

Effective Interviewing Skills. The Key to Maximizing Your Job Interview

Effective Interviewing Skills. The Key to Maximizing Your Job Interview Effective Interviewing Skills The Key to Maximizing Your Job Interview Workshop Outcomes Knowledge of: Types of interviews Interview preparation steps and tips Stages of an interview Common and illegal

More information

London Pharmacy Education & Training

London Pharmacy Education & Training London Pharmacy Education & Training NHS Recruitment 2013-14 Helping you get a head start Contents NHS opportunities Recruitment process An introduction to interviews Activities 5 Hospital Pharmacist Job

More information

JOB INTERVIEWS. JULY 2014 Page 1

JOB INTERVIEWS. JULY 2014 Page 1 JOB INTERVIEWS JULY 2014 Page 1 PREPARATION FOR JOB INTERVIEW Once the interview has been arranged, you should know: The date and time and where the interview will take place, how you will get there and

More information

Preparing For Graduate School Interviews

Preparing For Graduate School Interviews Preparing For Graduate School Interviews Dr. Sharon L. Milgram Director, NIH OITE Your Goals Present yourself enthusiastically and honestly Show that you understand your research and the field you are

More information

INTERVIEW TIPS PREPARING FOR INTERVIEWS

INTERVIEW TIPS PREPARING FOR INTERVIEWS INTERVIEW TIPS PREPARING FOR INTERVIEWS These pre-interview essentials could make the difference between your next career step or a career full stop! Make sure you know the exact address and time of the

More information

HOW TO ACE THE INTERVIEW

HOW TO ACE THE INTERVIEW HOW TO ACE THE INTERVIEW Interviews help employers learn more about candidates academic background, skills and work experience. The interview process is a two-way street in which the employer and candidate

More information

Example Interview Transcript

Example Interview Transcript Ms Bossy DeBoss Namey Mc Name Thank you for coming to see us for your interview today, Namey. How was your journey, did you have any trouble finding us? My journey was fine thank you, Ms DeBoss. The instructions

More information

What do I need to do before an interview?

What do I need to do before an interview? Interview tips: How to prepare for an interview Essential advice on getting ready for a job interview, polishing your technique and calming your interview nerves... What do I need to do before an interview?

More information

THE 4-H INTERVIEW. Preparing Yourself

THE 4-H INTERVIEW. Preparing Yourself THE 4-H INTERVIEW The 4-H program provides a number of opportunities for members to participate in individual interviews for county, district and state awards. The following information provides some suggestions

More information

Other types of Questions you could get at the interview:

Other types of Questions you could get at the interview: Interview Questions In preparation for interview you should examine the advertisement, analyse the capabilities listed in the role description and consider the overview of the role/section (if given) including

More information

Are there simple things I can do to have a good phone interview?

Are there simple things I can do to have a good phone interview? Finding a new career opportunity that matches your professional aspirations can be challenging. At Cummins, we re interested in helping you clearly understand what our career options can offer and if your

More information

Student s Guide To Interviewing..

Student s Guide To Interviewing.. Student s Guide To Interviewing.. Provided by: Linda Thurman, Faculty Associate for The Office of Student Professional Development and Success, The W S Lee College of Engineering. lthurman@uncc.edu 704-687-4415

More information

PROJECT MANAGER INTERVIEW QUESTIONS AND ANSWERS. Text copyright 2013 Sandra Arps. All Rights Reserved

PROJECT MANAGER INTERVIEW QUESTIONS AND ANSWERS. Text copyright 2013 Sandra Arps. All Rights Reserved Text copyright 2013 Sandra Arps All Rights Reserved 2 Table&of&Contents& I. Acing the Interview... 6 II. The Process... 7 Background... 7 The Interview Process... 7 III. Interview Preparation... 9 Research

More information

The JobTestPrep Guide to Law Firm Application Forms

The JobTestPrep Guide to Law Firm Application Forms The JobTestPrep Guide to Law Firm Application Forms 1 Welcome To Our Guide Welcome to JobTestPrep s guide to law firm application forms. We have compiled this guide by gathering together all the advice

More information

JOB APPLICATION INTERVIEW HINTS AND TIPS.

JOB APPLICATION INTERVIEW HINTS AND TIPS. JOB APPLICATION INTERVIEW HINTS AND TIPS. www.icaew.co.uk/careers E&TDIG4657 08/05 JOB APPLICATION INTERVIEW HINTS & TIPS. The first thing to do is to find a training contract with an authorised training

More information

There are some easy steps that you can take that will increase your chances of success at interviews.

There are some easy steps that you can take that will increase your chances of success at interviews. Interview Skills There are some easy steps that you can take that will increase your chances of success at interviews. First, remember that job interviews should be a process of two-way communication.

More information

An interview is a way for the employer to get to know you. There are 4 ways to have an effective interview:

An interview is a way for the employer to get to know you. There are 4 ways to have an effective interview: An interview is a way for the employer to get to know you. There are 4 ways to have an effective interview: 1. PREPARE- Find out as much as you can before the interview 2. SHARE- Communicate your message

More information

Advantages of the Phone Interview. Types of Telephone Interviews. What to Expect

Advantages of the Phone Interview. Types of Telephone Interviews. What to Expect The Telephone Interview Telephone interviews are used by companies to screen candidates and narrow the pool of applicants who will be invited for in-person interviews. They minimize expenses associated

More information

Interviewing For Employment

Interviewing For Employment 1 Interviewing For Employment Some key points: Your resume got you the interview; your interview gets you the job or internship offer. Employers use interviews to assess your fit based on their organization

More information

TIPS TO HELP YOU PREPARE FOR A SUCCESSFUL INTERVIEW

TIPS TO HELP YOU PREPARE FOR A SUCCESSFUL INTERVIEW TIPS TO HELP YOU PREPARE FOR A SUCCESSFUL INTERVIEW Preparing for the Interview RESEARCH Don t forget to research the organization/company before the interview. Learn what you can about the workplace prior

More information

Importance of research

Importance of research Careers Centre Telephone Interviews Telephone interviews are becoming more common as companies often prefer to use them as a screening process before they invite candidates to a face to face interview.

More information

NSW Police Recruitment Branch. Information and Tips for Behavioural Interviews

NSW Police Recruitment Branch. Information and Tips for Behavioural Interviews NSW Police Recruitment Branch Information and Tips for Behavioural Interviews 15 October 2014 Information and Tips for Behavioural Interviews Police Officer Qualities The people of NSW are entitled to

More information

STRATEGIC APPROACH TO INTERVIEWING BEST PRACTICES FOR THE MBA MARKET

STRATEGIC APPROACH TO INTERVIEWING BEST PRACTICES FOR THE MBA MARKET STRATEGIC APPROACH TO INTERVIEWING BEST PRACTICES FOR THE MBA MARKET TOP 10 INTERVIEW COMPETENCY CHECKLIST COMPETENCY Craft a targeted positioning statement that highlights your experience, expertise,

More information

Preparing for an ORAL PRESENTATION Advice for students

Preparing for an ORAL PRESENTATION Advice for students Preparing for an ORAL PRESENTATION Advice for students 1. How to prepare a presentation 2. What makes a good talk? / What makes a bad talk? 3. Managing your nerves 4. Dealing with question time 5. Other

More information

NURSING ADMISSIONS INTERVIEWS

NURSING ADMISSIONS INTERVIEWS Student Union Memorial Center, Suite 411 (520) 621-2588 www.career.arizona.edu NURSING ADMISSIONS INTERVIEWS How you present yourself during your nursing school admissions interview will influence your

More information

Preparation. Research the company. Prepare yourself

Preparation. Research the company. Prepare yourself Interview Advice If you find interviews make you feel nervous, you re not alone. But, like it or not, job interviews are the primary method by which both employers and candidates judge each other. For

More information

The jobseeker s guide

The jobseeker s guide The jobseeker s guide With tips on... Preparing for job-hunting Applying for a role Succeeding in interviews Career planning The jobseeker s guide Considering your next career move or trying to get your

More information

Planning and preparing presentations Giving presentations Features of a good presentation Poster presentations

Planning and preparing presentations Giving presentations Features of a good presentation Poster presentations Presentations What is a presentation? Planning and preparing presentations Giving presentations Features of a good presentation Poster presentations For further information and the full range of study

More information

The USPI Physician and Care Provider s Guide to Effective Communication

The USPI Physician and Care Provider s Guide to Effective Communication The USPI Physician and Care Provider s Guide to Effective Communication KNOW HOW PATIENTS WILL EVALUATE PROVIDER SKILLS The Clinician and Group CAHPS - Consumer Assessment of Healthcare Providers and Systems

More information

NETWORKING HOW TO STAND OUT. The Center for Student Professional Development

NETWORKING HOW TO STAND OUT. The Center for Student Professional Development NETWORKING HOW TO STAND OUT The Center for Student Professional Development DRESS THE PART Wear either business casual or business professional clothing. YOUR 30 SECOND SPOT A way to introduce yourself

More information

Effective Interviewing

Effective Interviewing Career Development Guides Effective Interviewing Job interviews are an opportunity to showcase your skills and learn more about a specific position and organization. Employers use the interview to determine

More information

Module 9. Building Communication Skills

Module 9. Building Communication Skills Module 9 Building Communication Skills Essential Ideas to Convey To apply a facilitative approach to supervision, supervisors have to approach the people they manage in a different way, by using certain

More information

ASSESSMENT DAYS. Abul Shama Graduate Recruitment Supervisor

ASSESSMENT DAYS. Abul Shama Graduate Recruitment Supervisor ASSESSMENT DAYS Abul Shama Graduate Recruitment Supervisor DEFINITION Assessment days are a method used by employers to select candidates by using a variety of interviews, tests, presentations and group

More information

The Kelly Promise. Our commitment to you

The Kelly Promise. Our commitment to you The Kelly Promise Our commitment to you At Kelly Services we recognise that in today s climate, changing or finding permanent work, as well as seeking temporary work requires a lot of thought, inspiration

More information

Reading/Speaking. A job interview. Marjorie Rosenberg Aims. Tasks. Lead-in. Reading and discussion

Reading/Speaking. A job interview. Marjorie Rosenberg Aims. Tasks. Lead-in. Reading and discussion A job interview Marjorie Rosenberg Aims To talk about interview tips To prepare for and role play a job interview To discuss useful strategies regarding interviews Tasks Read and discuss tips for successful

More information

JOB SEARCH STRATEGIES FOR TODAY S JOB MARKET THE COLLEGE GRADUATE CAREER LAUNCH GUIDE

JOB SEARCH STRATEGIES FOR TODAY S JOB MARKET THE COLLEGE GRADUATE CAREER LAUNCH GUIDE JOB SEARCH STRATEGIES FOR TODAY S JOB MARKET THE COLLEGE GRADUATE CAREER LAUNCH GUIDE More Than A Resumé Updated: September 2013 Are you graduating from college this spring? Did you already graduate, but

More information

Impression Management: Preparation and Practice for Consulting Behavioral Interviews

Impression Management: Preparation and Practice for Consulting Behavioral Interviews Impression Management: Preparation and Practice for Consulting Behavioral Interviews S T E P H A N I E K. E B E R L E S C H O O L O F M E D I C I N E C A R E E R C E N T E R S E P T E M B E R 2 2, 2 0

More information

Active Listening. Learning Objectives. By the end of this module, the learner will have

Active Listening. Learning Objectives. By the end of this module, the learner will have 1 Active Listening Learning Objectives By the end of this module, the learner will have An understanding of what is meant by active listening Gained insight into your natural listening strengths and areas

More information

My Getting Started Handbook

My Getting Started Handbook My Getting Started Handbook Helping me to get ahead in finding work My details Name Email address Date completed Getting Started Handbook Page 1 About this handbook Looking for work can be a full time

More information

Information Sheet: Common Interview Questions

Information Sheet: Common Interview Questions JOB SEARCH TOOL Information Sheet: Common Interview Questions The key to a successful interview is in being prepared. It means knowing as much as possible about the job and the employer. Below are a few

More information

A Sales Strategy to Increase Function Bookings

A Sales Strategy to Increase Function Bookings A Sales Strategy to Increase Function Bookings It s Time to Start Selling Again! It s time to take on a sales oriented focus for the bowling business. Why? Most bowling centres have lost the art and the

More information

Searching and Applying for Jobs

Searching and Applying for Jobs Searching and Applying for Jobs The best career for you Before you can begin searching for a job you need to have some idea of what sort of area you would like to work in and what you would be good at.

More information

BUSINESS ETIQUETTE QUIZ

BUSINESS ETIQUETTE QUIZ BUSINESS ETIQUETTE QUIZ 1. What is one of the problems in business today that result from poor listening skills? a. Broken relationships b. Short term memory c. All of the above 2. You re attending a conference

More information

Effective Listening Skills

Effective Listening Skills Effective Listening Skills Overview: This class will teach awareness and knowledge of good listening skills Key Goal: To listen to people and show respect to the speaker. List the benefits of good listening

More information

Office of Transfer, Career, and Internship Services 802-387-6823 Career Guide: The Interview Process

Office of Transfer, Career, and Internship Services 802-387-6823 Career Guide: The Interview Process Office of Transfer, Career, and Internship Services 802-387-6823 transferservices@landmark.edu Career Guide: The Interview Process Table of Contents Preparation Page 3 Deconstructing a Job Posting Page

More information

INTERVIEWING SUCCESSFUL INTERVIEWING: THE BASICS

INTERVIEWING SUCCESSFUL INTERVIEWING: THE BASICS INTERVIEWING What is an interview? An interview is a structured conversation between you and an employer where you ask each other questions to determine if you would be a good fit for the job. What do

More information

Oral Presentations This module covers concepts such as:

Oral Presentations This module covers concepts such as: Oral Presentations This module covers concepts such as: Characteristics of a successful oral presentation Strategies for effective planning, preparation and practice of oral presentations Common assessment

More information

Job Interview Tips Do's

Job Interview Tips Do's Job Interview Tips Do's Some job interview tips are given below; please go through it, it will help you a lot. 1. Preparation and confidence Preparation and confidence are very important tips. Good preparation

More information

Interview Skills Guide

Interview Skills Guide Interview Skills Guide The main purpose of an interview is to sell yourself to a company/organization and convince them that they should hire you. As a candidate you are a salesperson, selling the most

More information

Interview Information From ediscover Career Planning Program How do I prepare for an interview?

Interview Information From ediscover Career Planning Program How do I prepare for an interview? Interview Information From ediscover Career Planning Program How do I prepare for an interview? The job interview is an opportunity to convince an employer that you have the skills and qualities needed

More information

Job Interview Overview

Job Interview Overview Job Interview Overview Interviewers expect a candidate for employment to be able to review their work history in detail. Be prepared to tell the interviewer the names of the companies you worked for, your

More information

INTERVIEWING TECHNIQUES FOR COMPUTER SCIENCE MAJORS

INTERVIEWING TECHNIQUES FOR COMPUTER SCIENCE MAJORS INTERVIEWING TECHNIQUES FOR COMPUTER SCIENCE MAJORS Ed Smallman, Ph.D. Coordinator of Career Development Gould-Simpson 901 edsmallman@cs.arizona.edu http://advising.cs.arizona.edu/ Why a Special Presentation

More information

HEALTHY COMMUNICATION SKILLS

HEALTHY COMMUNICATION SKILLS HEALTHY COMMUNICATION SKILLS A Step-by-Step Guide For Educators Excerpted From Curricula Developed By The Centers for Disease Control and Prevention (CDC) PURPOSE OF SESSION 1. Increase awareness about

More information

A Guide to Cover Letter Writing

A Guide to Cover Letter Writing A Guide to Cover Letter Writing Contents What is a Cover Letter?... 2 Before you get started - Do your Research... 3 Formatting the letter... 4 Cover letter content... 5 Section 1 - Opening... 5 Section

More information

Job Interviewing Tips

Job Interviewing Tips Job Interviewing Tips Practice Practice answering interview questions and practice your responses to the typical job interview questions and answers most employers ask. Think of actual examples you can

More information

Evaluating teaching. 6.1 What is teacher evaluation and why is it important?

Evaluating teaching. 6.1 What is teacher evaluation and why is it important? 6 Evaluating Just as assessment that supports is critical for student, teacher evaluation that focuses on providing accurate evidence of practice and supports improvement is central for teachers. Having

More information

Interviewing Guide For Co-op Students

Interviewing Guide For Co-op Students Interviewing Guide For Co-op Students Preparing for a Co-op Interview This guide is designed to help you understand, prepare and hopefully succeed in the co-op interview process. It does not guarantee

More information

100 Ways To Improve Your Sales Success. Some Great Tips To Boost Your Sales

100 Ways To Improve Your Sales Success. Some Great Tips To Boost Your Sales 100 Ways To Improve Your Sales Success Some Great Tips To Boost Your Sales 100 Ways To Improve Your Sales Success By Sean Mcpheat, Managing Director Of The Sales Training Consultancy What makes a successful

More information

Develop your Job Interview Skills

Develop your Job Interview Skills Develop your Job Interview Skills Inside You Will Find: Tips for preparing for a job interview How to answer behavioural interview questions Sample interview questions Tips and hints for job interview

More information

HOW DO I HANDLE AN INTERVIEW?

HOW DO I HANDLE AN INTERVIEW? Interview techniques Nivison House, 31 Prospect Hill, Douglas, Isle of Man. IM1 1QS Telephone: (01624)687014 Fax: (01624)686453 E-Mail: jobcentre@gov.im Web Site: www.gov.im/ded/jobcentre HOW DO I HANDLE

More information

How to Manage a Virtual Meeting

How to Manage a Virtual Meeting How to Manage a Virtual Meeting I recommend you watch this short video Conference call out of control https://www.youtube.com/watch?v=-rhdwk4aexs. 1. Before the Meeting Send an agenda in advance. If it

More information

Candidate Guide. Legal Trainee Scheme 2016 Application Guidance

Candidate Guide. Legal Trainee Scheme 2016 Application Guidance Legal Trainee Scheme 2016 Application Guidance 1 Contents The Offer Recruitment Process Eligibility Requirements Security Check Feedback Application Questions Recruitment Process Schedule Candidates Declaring

More information

BTEC Level 3 in Information Technology. Assignment Brief. Unit 1 Communication and Employability Skills for IT

BTEC Level 3 in Information Technology. Assignment Brief. Unit 1 Communication and Employability Skills for IT BTEC Level 3 in Information Technology BTEC Level 3 in Information Technology In order to ensure that this resource offers high quality support for the associated BTEC qualification, it has been through

More information

Interviews. The Four Interview Questions You Must be Able to Answer

Interviews. The Four Interview Questions You Must be Able to Answer An interview is a two-way exchange of information. While the interviewer is interested in learning more about what you have to offer, the interviewee (you!) should be interested in learning more about

More information

Learning settings. Introduction. Lectures

Learning settings. Introduction. Lectures Learning settings Lectures Seminars Experiential learning: placements and work-based learning Open and flexible learning Group work For further information and the full range of study guides go to: http://www.plymouth.ac.uk/learn

More information

Internship Basics. Internships Defined. Benefits of Having Internships. Frequently Asked Questions

Internship Basics. Internships Defined. Benefits of Having Internships. Frequently Asked Questions Internship Basics College of Business Internship Coordinator, Paul Kwant, E-Mail: COBInterns@ferris.edu Phone: 231-591-3049 Fax: 231-591-2463 Internships Defined An internship is a position which allows

More information

JOB FAIRS AND INTERVIEWS: TIPS FOR SUCCESS. Why Attend a Job Fair?

JOB FAIRS AND INTERVIEWS: TIPS FOR SUCCESS. Why Attend a Job Fair? JOB FAIRS AND INTERVIEWS: TIPS FOR SUCCESS 1. You may land a job! Why Attend a Job Fair? 2. The Employers Want to Meet You: these employers will be prepared to conduct onthe-spot interviews with the candidates

More information

MINUTE TAKING. All material copyright of Lindsay Wright This pack is for sample purposes only, and not for re-use

MINUTE TAKING. All material copyright of Lindsay Wright This pack is for sample purposes only, and not for re-use MINUTE TAKING All material copyright of Lindsay Wright This pack is for sample purposes only, and not for re-use 1 Minute Taking Sample Programme OBJECTIVES As a result of the programme participants should

More information

OCR LEVEL 3 CAMBRIDGE TECHNICAL

OCR LEVEL 3 CAMBRIDGE TECHNICAL OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN IT COMMUNICATION AND EMPLOYABILITY SKILLS FOR IT F/601/7233 LEVEL 3 UNIT 1 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 COMMUNICATION AND EMPLOYABILITY

More information

NHS Lothian for your career in healthcare

NHS Lothian for your career in healthcare Career advice and interview tips for candidates seeking employment within NHS Lothian NHS Lothian for your career in healthcare Contents Introduction... 1 Stage one deciding which career is right for you...

More information

THE CALL-BACK INTERVIEW

THE CALL-BACK INTERVIEW THE CALL-BACK INTERVIEW You ve had the first, screening interview---and the employer lets you know that you have been selected for further consideration. You have just been asked for a call-back interview.

More information

STATE OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT RE - EMPLOYMENT SERVICES ASSESSMENT INTERVIEWING SKILLS WORKSHOP

STATE OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT RE - EMPLOYMENT SERVICES ASSESSMENT INTERVIEWING SKILLS WORKSHOP STATE OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT RE - EMPLOYMENT SERVICES ASSESSMENT INTERVIEWING SKILLS WORKSHOP Please complete the following questionnaire relating to the online workshop.

More information

Last Minute Tips To Ace The IELTS Exam Bonus Offer With IELTS Twenty20 Course

Last Minute Tips To Ace The IELTS Exam Bonus Offer With IELTS Twenty20 Course 2013 Last Minute Tips To Ace The IELTS Exam Bonus Offer With IELTS Twenty20 Course A guide for anyone who wants to score Band 7+ in IELTS If you don t have a lot of time to prepare for IELTS and you NEED

More information

Effective Verbal and Non-Verbal Communication. Working to support our military veterans in cooperation with Accenture

Effective Verbal and Non-Verbal Communication. Working to support our military veterans in cooperation with Accenture Effective Verbal and Non-Verbal Communication Working to support our military veterans in cooperation with Accenture Published May 19, 2014 Importance of effective communication Effective communication

More information

INTERVIEW TIPS. 1. Know the exact place and time for the interview, the interviewer's full name, correct pronunciation, and title.

INTERVIEW TIPS. 1. Know the exact place and time for the interview, the interviewer's full name, correct pronunciation, and title. PREPARATION FOR THE INTERVIEW: INTERVIEW TIPS Preparation is the first essential step toward a successful interview. Company interviewers are continually amazed at the number of applicants who drift into

More information

Planning portfolio (PDP)

Planning portfolio (PDP) Student Personal Development Planning portfolio (PDP) 2008/2009 www.glos.ac.uk Dear Student Welcome to the University of Gloucestershire. We do hope you really enjoy your time here at Oxstalls and attain

More information

DOING YOUR BEST ON YOUR JOB INTERVIEW

DOING YOUR BEST ON YOUR JOB INTERVIEW CHECKLIST FOR PREPARING FOR THE INTERVIEW Read this pamphlet carefully. Make a list of your good points and think of concrete examples that demonstrate them. Practice answering the questions on page 6.

More information

Listening skills audit

Listening skills audit Listening skills audit There are 30 statements to consider. Decide how much you agree or disagree with each statement, and circle the appropriate number. Once you re finished, count up your score and see

More information

Getting Great Results from Virtual Meetings

Getting Great Results from Virtual Meetings Getting Great Results from Virtual Meetings Julia Young, Facilitate.com, Guided Insights Read more Contact MoreInfo@Facilitate.com to request a free copy of 75 Tips for Getting Great Results from Virtual

More information

Creating mutual trust

Creating mutual trust 13. 3and Creating mutual trust respect Organisations that thrive are those where the company culture promotes mutual trust and respect of colleagues, and this is as true in PR as it is elsewhere. In this

More information

ScottishPower Competency Based Recruitment Competency Guidelines External Candidate. pp077682 ScottishPower [Pick the date]

ScottishPower Competency Based Recruitment Competency Guidelines External Candidate. pp077682 ScottishPower [Pick the date] ScottishPower Competency Based Recruitment Competency Guidelines External Candidate pp077682 ScottishPower [Pick the date] Aims and Objectives This document will give you an overview of the selection process

More information

Module G: Lesson Plan 21: Job Search. Topic: Preparing for a Successful Job Interview

Module G: Lesson Plan 21: Job Search. Topic: Preparing for a Successful Job Interview Module G: Lesson Plan 21: Job Search Topic: Preparing for a Successful Job Interview Standard(s): Students will: 2.0 Develop skills to locate, evaluate, and interpret career information. 4.0 Demonstrate

More information

How can I improve my interviewing skills? MATERIALS

How can I improve my interviewing skills? MATERIALS Mock Interviews 6 Finding a job The BIG Idea How can I improve my interviewing skills? AGENDA Approx. 45 minutes I. Warm Up: Model an Interview (10 minutes) II. Interview Practice (30 minutes) III. Wrap

More information

Lesson Effective Communication Skills

Lesson Effective Communication Skills Lesson Effective Communication Skills Lesson Overview In this lesson, participants will learn about various types of communication and how important effective communication is in the workplace. Lesson

More information

The ABC s of Interviewing By Shelia Spencer, DTM The Toastmaster, February 2003, pp 8-11

The ABC s of Interviewing By Shelia Spencer, DTM The Toastmaster, February 2003, pp 8-11 The ABC s of Interviewing By Shelia Spencer, DTM The Toastmaster, February 2003, pp 8-11 How to make interviews less stressful and more successful Most people consider job interviewing a very stressful

More information

BY GENE SPANNEUT. Reflect

BY GENE SPANNEUT. Reflect reflect prepare impress succeed reflect prepare reflect prepare impress succeed refl BY GENE SPANNEUT Gene Spanneut spanneut@verizon.net Spanneut is an assistant professor of educational administration

More information

Methodology Brief: Introduction to Focus Groups. Barry Nagle Nichelle Williams

Methodology Brief: Introduction to Focus Groups. Barry Nagle Nichelle Williams Methodology Brief: Introduction to Focus Groups Barry Nagle Nichelle Williams 1 This methodology brief outlines a five-stage process for conducting focus groups and reporting on the results. The five stages

More information

Successful Interviews: Tips & Strategies Welcome!

Successful Interviews: Tips & Strategies Welcome! Successful Interviews: Tips & Strategies Welcome! 134 Mary Gates Hall (206) 543-0535 careers.uw.edu First Things First You can be effective and successful in your interviews believe that Interviewing is

More information

Interview Techniques

Interview Techniques Interview Techniques The Center for Career Studies & Services TIPS FOR INTERVIEWING Interview Tip 1: Plan ahead Do a little homework! Research the company and the position if possible, as well, the people

More information

Commitment to Customer Care Providing a high quality patient experience

Commitment to Customer Care Providing a high quality patient experience Commitment to Customer Care Providing a high quality patient experience Commitment to Customer Care Our promise: At Sheffield Teaching Hospitals, all receptions will The Commitment to Customer Care Guide

More information

TeachingEnglish Lesson plans

TeachingEnglish Lesson plans Worksheets - Meetings (3): Managing a meeting TeachingEnglish Lesson plans As you may know, we are developing a major new project, Project Z. I am attaching a short summary of the project for your information.

More information