GLOBAL EXCELLENCE LOCAL EXPERTISE SOLUTIONS FOR FOOD SAFETY

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1 GLOBAL EXCELLENCE LOCAL EXPERTISE SOLUTIONS FOR FOOD SAFETY QUALITY AND SUSTAINABILITY

2 INNOVATION TRUST SUSTAINABILITY INDEPENDENCE ENSURE QUALITY, SAFETY AND INTEGRITY IN THE FOOD SUPPLY CHAIN WITH SGS TEST AND SELECT THE BEST CROPS, PARTNER WITH THE BEST MANUFACTURERS AND PROCESSORS, TRANSPORT PRODUCTS SAFELY AND SELL TO CONSUMERS WITH CONFIDENCE, WORLDWIDE. Quality, safety and sustainability are key drivers in the food value chain. Each of these elements impacts on the efficiency of your business and the marketability of your products. At SGS, we provide a suite of solutions at every stage of the value chain within the food industry. Our industry expertise and experience delivers efficient services to help safeguard quality and safety throughout the whole food supply chain, from raw and semi-manufactured foodstuffs to final products in all principal food segments. We deliver comprehensive and cost-effective control solutions including audits, testing, inspection, technical solutions and training. These services can be stand alone or part of an integrated package of measures to assist your company in continuously improving the culture of food safety, quality and sustainable development. Our tailor made solutions are devised in close co-operation with your organisation. They can include not only all industry sectors but also the increasing focus from clients and consumers on the social, economic and environmental impact of your day-to-day activities. PRIMARY PRODUCERS, IN FARMING AND FISHERIES FOOD TRANSPORTATION, TRADE AND LOGISTICS COMPANIES PROCESSORS AND MANUFACTURERS RETAILERS AND FOOD SERVICE COMPANIES 1

3 FUTURE FARMING PRIMARY PRODUCTION SOWING THE SEEDS OF SUCCESS FROM FIELD PREPARATION AND SEED SELECTION TO CROP MONITORING, MAKE THE RIGHT CHOICES Primary producers are the foundation of global food production. Meeting the challenges posed by climate change, emerging markets and population growth while making every working day productive and profitable is key. programme of testing, verification and assessment. Arable, dairy, fish, horticultural and livestock farmers trust our expertise to help them reduce risk in their business activities as well as improve the quality and safety of products. It s not just about the day-to-day farming but making sure you get things right from the start. In this highly specialised sector, our unique package of value added services open the door to increased efficiency, as well as access to our expertise in research and analysis, product development and farm management practices. We can help you achieve ongoing innovation while addressing new production methods, scientific developments and environmental concerns. Seed selection, fertility management, crop trials and feed testing are your building blocks. At SGS, our agriculture and food experts can devise a Making your product desirable to global markets goes beyond simple productivity. It is possible to broaden your appeal to buyers around the world with certification against standards including GAP (Good Agriculture Practices), GMP+ (Feed Safety Assurance), Global G.A.P., HACCP and sustainable farming schemes. Customers and consumers are increasingly aware of the impact farming can have on the land, people and communities. Demonstrate your commitment to social responsibility, economic sustainability and environmental impacts with our tailor made sustainability audits. Optimised operations minimise the risk of lost profits. 2

4 ON THE ROAD TRANSPORTATION/LOGISTICS AND TRADE MITIGATE RISKS, MAINTAIN SAFETY AND IMPROVE EFFICIENCY IN FOOD STORAGE AND TRANSPORTATION Spoiled crops, contaminated foods and damaged goods cost you time and money, transporting food products exposes your livelihood to multiple hazards. Products in transit are at risk from food borne diseases, chemical and microbiological or physical hazards. Food contaminant testing minimises the risk of non-compliance. Fumigation services prevent the spread of insects and pests in stored goods, before or even during shipment. Damage and degradation can occur during distribution and warehousing, resulting in product loss. Rely on the expertise of our paper, packaging and environmental testing services to help you avoid shipping and handling damage. Complex supply chains expose you to risk at every step. With a global network of experts, we offer specialised logistics services that ensure your products are documented, stored and transported correctly at every step. If necessary, we can intervene at any point to provide physical inspection and verification as required. Our audit services help you meet your own or stakeholders performance criteria. Measurement and calibration services verifying the quantity of goods inbound, outbound and in storage, ensure that all parties have accurate data, helping you to build and maintain good relationships with clients. Our tank calibration services help you to avoid systematic losses and/ or disputes. Temperature controlled supply chains ensure that products arrive in good condition, and with the shelf life intact. We monitor the integrity of temperature controlled logistics operations (frozen and chilled) to ensure the economic viability of stock in transit. Knowing exactly where your stock is and its availability, enables you to respond quickly and effectively to the markets. Our collateral management services ensure you have this knowledge at all times and can be combined with stock monitoring services that trace and inspect goods throughout the supply chain, minimising trading and transaction risk. We can supply experienced stock inspectors at all export, import and storage points to assess (and certify, if needed) quality and quantity. Damage or loss can be identified quickly and remedial action taken promptly. Bringing you peace of mind at every step of the supply chain, we offer a comprehensive range of services to help you at all stages of food transportation. Our expertise will help you to navigate the increasingly complex mix of local and national legislation and voluntary agreements, ensure compliance and improve efficiency. 3

5 MAKING A MEAL OF IT PROCESSORS, MANUFACTURERS AND SUPPLIERS SAFEGUARD QUALITY AND SAFETY IMPROVE MARKET SHARE AND DEVELOP SUSTAINABLE BUSINESS Food processors, manufacturers and brand owners as well as their suppliers rely on delivering demonstrably high quality products at competitive prices. Cost-effectively safeguarding product quality and safety across complex supply chains is key to your success. Testing, certification standards, inspection and sustainability audits all have an important role to play in your organisation s management. Getting to grips with the myriad standards and regulations, both compulsory and voluntary requires commitment, of both management time and money. At SGS we have the expertise in place. Our local experts understand your market place, your business culture and the local language. Audit and verification of your organisation s policies, processes and facilities can improve both operational efficiency and product quality. Our Global Food Safety Initiative (GFSI) certification services align your organization with multiple food safety standards, including: Safe Quality Food (SQF), British Retail Consortium (BRC), FSSC (Food Safety System Certification) and Best Aquaculture Practices (BAP). Our services are about more than just food safety and sustainability, we also work with clients on health and safety, social responsibility and environmental monitoring. Our experts help you benchmark your organisation against existing standards, and achieve certification as appropriate. Technical solutions include food label reviews and nutritional analysis. Our state-of-the-art food testing laboratories are ISO accredited and our testing experts help ensure compliance with international regulations, governing issues such as pesticide and antibiotic residues, pathogenic bacteria, allergens, additives and heavy metals. Food Safety emergency response teams help you deal efficiently and safely with incidents where immediate actions are needed to protect the public. Open the door to new markets, increased customer confidence and differentiate your business from competitors with a tailor made programme of certification and technical solutions devised by our food industry experts. 4

6 SERVING CONSUMERS RETAIL AND FOOD SERVICES FROM FAST FOOD TO HAUTE CUISINE CONSUMERS EXPECT QUALITY FOOD AND VALUE FOR MONEY Rightly or wrongly, consumers associate retail outlets, restaurants and caterers with responsibility for the quality of the foodstuffs sold or served. They trust you to deliver the best quality at the best price, without the risk of food contamination or illness. Meeting those expectations within your own organisation can be a challenge. Ensuring that your supply chain is compliant also requires specialist support. We provide a full range of services to retailers and food service organisations that help to safeguard brands, build customer trust and develop sustainable trade relations. Private label food product audits ensure new and existing items meet the requirements of 5 all the relevant market standards while also assuring consumers on issues such as food safety and sustainability. your specific requirements, our site visits will then establish any shortfall in compliance. Food safety training for employees ensures that everyone knows what should be done. Implementing appropriate quality management systems introduces the policies and procedures to ensure that it is. Our food safety experts can devise a programme of audit, certification, inspection and training services to meet your unique needs. From food testing and analysis, through inspections, process and quality management, to technical and sustainability solutions we partner with businesses across the supply chain to deliver compliant products, from sustainable sources that will reflect well on your business. Retail store checks and mystery shopping take safeguarding your brand a step further into your outlets, restaurants and stores. After working with you to devise an audit that meets Our global network and expertise provide a single, consolidated source of services and information that can help reduce your risks, improve efficiency and ensure compliance.

7 ENSURING SUSTAINABILITY GETTING PRODUCTS TO MARKET IS JUST THE FIRST STEP Customers, consumers and stakeholders also want you to demonstrate a commitment to sustainability. Today, buying decisions are not just based on price and quality but also on a product s impact on the environment and community. Work with our Sustainability experts to break into new markets and ensure that all aspects of your business are socially responsible, from concept to production and delivery. We support you in measuring and monitoring your product s environmental impact over its entire lifecycle, with food sustainability services such as Marine Stewardship Council (MSC), Best Aquaculture Practices (BAP) and UTZ certification, as well as Round Table Palm Oil, Bonsucro and Responsible Soy certification. Complement these with our value added life cycle assessment, sustainable packaging design and carbon footprint services. Managing your organisation sustainably also means checking the data used for research and publications. Clients rely on us to verify the claims and statistical data used in annual reports, as well as in financial and sustainability documents. SGS IS THE WORLD S LEADING INSPECTION, VERIFICATION, TESTING AND CERTIFICATION COMPANY. WE ARE RECOGNISED AS THE GLOBAL BENCHMARK FOR QUALITY AND INTEGRITY. WITH MORE THAN EMPLOYEES, WE OPERATE A NETWORK OF OVER OFFICES AND LABORATORIES AROUND THE WORLD. TRUST SGS We are a leading independent third party service provider and offer efficient solutions to help safeguard quality, safety and sustainability throughout all stages of the global supply chain. We can fulfil all your testing, certification, technical assistance, audit, inspection and verification needs. Our expertise in compliance management will help you make the right choices for different national markets, while carrying out the necessary testing and certification quickly and professionally. Across the globe our experts share their industry knowledge with global and local organisations, technical working groups, stakeholder groups and advisory boards to advise on and participate in the creation and updating of standards and regulations.in addition, we have research and development teams dedicated to fine tuning detection methods and testing processes enabling us to deliver services faster and more economically. GLOBAL REACH WITH A LOCAL TOUCH With a presence in nearly every single region around the globe, our experts speak the local language, understand the culture of the local market and operate globally in a consistent, reliable and cost-effective manner. We have a harmonised approach to delivering services to our customers, leveraging the largest independent network of consumer product experts in the world. STAND OUT FROM THE COMPETITION Ensuring safety, quality and sustainability in today s world is a complex task but it is also an opportunity to stand out from the competition and build confidence throughout the supply chain and into consumer purchasing behaviour. With more than 130 years experience, we understand the challenges that you face: Protect your brand, build customer trust and open the door to a more profitable business with food industry solutions from SGS. FOR MORE ABOUT OUR SOLUTIONS, PLEASE VISIT OR AT FOOD@SGS.COM Scan for more information 6

8 SGS Group Management SA 2012 All rights reserved - SGS is a registered trademark of SGS Group Management SA

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