Emergency Response and Emergency Preparedness Information. Revised 2014

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1 Emergency Response and Emergency Preparedness Information Revised 2014

2 Contents Revised Emergency response and emergency preparedness information... 2 Overview First Seventy-Two Hours Your Emergency Preparedness Guide... 2 Emergency Plan... 2 Workplace... 3 Children... 3 Pets... 3 Special Health Needs... 3 Neighbourhood Safety Plan... 3 Emergency Contact Information and Kit Governance of the City s Emergency Plan... 4 Function Disaster Services Committee... 4 Function Emergency Operation Centre Activation Procedure Plan Evacuation... 5 Activation Emergency Response Activation... 5 Definition of an Emergency and Emergency Levels Emergency Operations Centre... 7 Function Public and Media Information Centre... 7 Media Centre Function Emergency Social Services Government Agency Response Organizations Resource List... 9 Emergency Response and Emergency Preparedness Information Revised 2014 Page 1

3 EMERGENCY RESPONSE AND EMERGENCY PREPAREDNESS INFORMATION Overview Although the consequence of different disasters may be similar, knowing and understanding the potential risks within our community will help us prepare the City and individually prepare ourselves during one of these events. The City of St. Albert Emergency Response Organization is the resource for all emergency operations within the City of St. Albert. Depending on the nature and severity of the incident, different levels of the City s Emergency Plan will be activated to respond to the emergency. The City s Emergency Response Plan can also be activated to assist one of the City s mutual aid partners. However, it is also important that we each take some responsibility and create our own emergency plan. The City s Emergency Response Organization function is designed to: 1. Provide an effective response to any emergency situation, often referred to as an all risk approach. 2. Direct and control the emergency at all times, unless the Government of Alberta assumes direction and control under the authority of the Emergency Management Act. 3. Carry out immediate emergency response activities that are within the capabilities of the emergency personnel s training and equipment. 4. Mobilize outside community mutual aid emergency resources as required. 5. Co-ordinate activities of all resources employed at the City of St. Albert. 1. First Seventy-Two Hours Your Emergency Preparedness Guide If an emergency occurs in our community, it may take emergency response personnel some time to reach and mitigate the affected areas. It is imperative that you have a plan on how you will take care of yourself and your family for a minimum of 72 hours. There are basic steps and preparations that can be taken to build a 72-hour emergency kit and develop an emergency plan tailored for your family. Emergency Plan Your emergency plan can be created with a few key concepts in mind that will make you better prepared. First every family needs an emergency plan as it will help you know what to do in an emergency. Some elements of your household emergency plan should cover: Emergency Response and Emergency Preparedness Information Revised 2014 Page 2

4 Emergency Exits & Escape Plan of your residence and evacuation routes from your neighbourhood Pre-determined meeting place if every family member can not get home and you need to evacuate. Workplace Learn about emergency plans at your place of work; keep some basic supplies available, study emergency evacuation plans and safe areas within your facilities. Children Families with children need to understand how the child care or schools will contact parents during emergencies. What type of authorization the school or daycare requires to release your children. Pets Some public shelters and hotels do not permit pets. Plan in advance where they can be taken. Special Health Needs Establish a personal support network of friends, relatives, neighbours or coworkers. Create a list of your medical needs and conditions and keep this current and in your emergency kit. Try to keep two weeks supply of medication and medical supplies on hand. Neighbourhood Safety Plan Work with neighbours to identify those that may need additional help and create block buddies. Emergency Contact Information and Kit Keep a current emergency contact number list in your emergency kit. Sign up for the Alberta Emergency Alert in your community at Your 72-hour emergency kit will need basic supplies that will allow your family to be self-sufficient for at least 72 hours without power, gas, or water. Check your kit frequently and store where you will find it easily when needed. Emergency Response and Emergency Preparedness Information Revised 2014 Page 3

5 Emergency Kit Basics (link for Your Emergency Preparedness Guide from Public Safety Canada, 2. Governance of the City s Emergency Plan The City of St. Albert recognizes the need for emergency preparedness and planning for the protection of staff, the public and property. The Emergency Response Bylaw 22/2007 provides the authority for the municipality to manage emergency events and includes declaring a state of emergency, the creation of the Disaster Services Committee and the creation of the emergency social services. The Emergency Management Act of Alberta is the provincial overarching authority which encompasses the delegation of local authority. Function 1. The Emergency Response Plan is reviewed on an ongoing basis and updated at least annually. 2. Following each activation of the emergency operation centre, a review and debriefing is conducted to determine any modifications that may be required. 3. The City has a training program for emergency response personnel. Training will include general awareness and familiarization for those personnel not directly involved in emergency response operations. 4. There are regular exercises to test the Emergency Response Plan. 3. Disaster Services Committee The Disaster Services Committee is the governing authority supporting emergency response activities for the City of St. Albert. Function In the event that a local state of emergency is declared by the Mayor or the Lieutenant- Governor in Council, direction and control will be assigned to the Director of Disaster Services (DDS). During an emergency situation the Disaster Services Committee will: Declare a state of local emergency, if considered necessary. Decide on the commitment of resources that may be needed from outside the municipal boundaries. Keep City Council apprised of actions taken. Request assistance from mutual aid agreements and the Government of Alberta, if the situation cannot be controlled by local resources. Emergency Response and Emergency Preparedness Information Revised 2014 Page 4

6 4. Emergency Operation Centre Activation Procedure 1. The Incident Commander (police, fire or public health lead) will communicate the assessment of the emergency incident to Fire Dispatch Centre. 2. If in the opinion of the Incident Commander, the emergency is of sufficient magnitude, the DDS will be notified. 3. The Director of Disaster Services will verify the level of emergency and resource requirements. Based on this information, the DDS will activate the Municipal Emergency Response Plan. 5. Plan Evacuation Activation The Director of Disaster Services or delegate may initiate evacuation of City of St. Albert residents when it is not safe to remain in the designated area. The Province s Alberta Emergency Alert (http://www.emergencyalert.alberta.ca) system may be used to notify and evacuate portions or an entire community or region. 6. Emergency Response Activation The City of St. Albert Emergency Response Organization will be activated according to the severity of the incident. Severity of the emergency can be evaluated using the following guidelines: Definition of an Emergency and Emergency Levels An emergency is defined as a present or imminent event that threatens the health, public safety and property of the City of St. Albert residents and requires the prompt co-ordination of action. An emergency may require special regulation of persons or property to protect the health, safety, and welfare of people or property. For the purpose of emergency planning, the City of St. Albert has established three levels of emergency in ascending order of severity. Level I being the least serious type of emergency and Level III is the most serious type of emergency. The level of emergency can be escalated or scaled down depending on circumstances. Level I A situation exists that represents a low impact to the operations of the City of St. Albert and a possible requirement for some key departments to respond to the incident. There is a risk of one or more of the following: Emergency Response and Emergency Preparedness Information Revised 2014 Page 5

7 Minor injuries to City of St. Albert residents or members of the public Minor damage to City of St. Albert property Minor damage to the environment Little or no media attention to the incident No negative political impact to the incident Limited disruption of services No requirements for mutual aid assistance Examples of a Level I Emergency are small isolated fires, short-term interruption of utilities or small confined chemical spills. Level II A serious event or multiple events affecting the health and safety of the public or significant damage to property within the City of St. Albert. Impacts are felt by a small defined area of the City. There is a risk of one or more of the following: Serious injuries or fatalities to City of St. Albert residents or members of the general public Moderate damage to the environment Local political impact to the incident Potential for significant disruption of services Potential to attract news media and regulatory attention A requirement to request assistance from mutual aid services May require the complete shut-down of a key departments within the City of St. Albert for a short period (less than two (2) days) May require evacuation of defined areas for a short period (less than two (2) days) Examples of a Level II Emergency are fire or explosion affecting more than one neighborhood, utility loss for a short period (less than two (2) days), act of terrorism or active gunmen. Level III A serious event or multiple events affecting the health and safety of the public or significant damage to property within the City of St. Albert. Impacts are felt by a large area of the City. There is a risk of: Multiple serious injuries to City of St. Albert residents or members of the general public Fatalities to City of St. Albert residents or members of the general public Emergency Response and Emergency Preparedness Information Revised 2014 Page 6

8 Significant damage to City of St. Albert property Significant damage to public and private property Serious damage to the environment High level of political (municipal, provincial, federal) attention to the incident A requirement to relocate services provided within the City of St. Albert Disruption to all areas of service Significant news media and regulatory attention May require the complete shut-down of utilities for an extended period (greater than two (2) days) May require evacuation of a large area of the City Examples of a Level III Emergency include chemical or gas release, severe weather incident (ice storm or tornado). 7. Emergency Operations Centre The Emergency Operations Centre (EOC) will be mobilized when the emergency is a Level II or Level III. It may not be necessary to activate all areas of the EOC for some incidents. Function The City of St. Albert Emergency Operations Centre function is to: Provide direct support to the incident response activities Support to the Incident Command and emergency response operations in the City of St. Albert Maintain executive oversight of the emergency situation Obtain resources as required to assist with operations in the City of St. Albert Provide public and media relations resources 8. Public and Media Information Centre Media Centre Function To ensure that the City of St. Albert has appropriate resources in place to support emergency operations and distribute information to all stakeholder audiences in a prompt, effective and cooperative manner. The Public and Media Information Room will: Collect and release authorized information to the public and media Communicate crucial information to the Director of Disaster Services Stakeholder notification and communication Media information monitoring Update EOC regarding media and public inquiries Emergency Response and Emergency Preparedness Information Revised 2014 Page 7

9 Issue news releases 9. Emergency Social Services The purpose of Emergency Social Services (ESS) is to mitigate the impact of a disaster on the evacuees, workers and volunteers by providing essential services to meet evacuees immediate survival needs as well as providing emotional and psychological support to the evacuees and those involved in the response and recovery phase of a disaster. It is the responsibility of Family and Community Support Services (FCSS), under the direction of the Director of Disaster Services, to establish a Reception Centre where evacuees will congregate. Our goal is to help people who have been displaced to begin re-establishing themselves as quickly as possible after a disaster. Six key areas of the Reception Centre are: Registration/Inquiry - the collection of information on evacuees to assist in the re-uniting of families, and the identification of immediate needs. Lodging - the provision of short-term lodging in the Reception Centre on a congregate basis or lodging in other facilities such as hotels. Volunteer Services - the registration and coordination of volunteers and the services they are willing to perform. Feeding - the provision of nourishment and meals to evacuees and volunteers at the Reception Centre, and may be involved with the feeding of response personnel. Clothing - the provision of initial protective covering and the procurement of emergency clothing and personal hygiene supplies. Support Services - provision of care to individuals requiring assistance to cope with the disaster and its effects. Unless otherwise notified, the primary location for a Reception Centre will be in the south field house of Servus Credit Union Place, located at 400 Campbell Road. The basic supplies for the Reception Centre are stored at Servus Place. It is the responsibility of the Reception Centre Manager to ensure all supplies are delivered to the Reception Centre. 10. Government Agency Response Organizations The Alberta Emergency Management Agency (AEMA) and the Emergency Preparedness Canada are additional emergency support resources when the incident is above and beyond the capabilities of the City of St. Albert. Emergency Response and Emergency Preparedness Information Revised 2014 Page 8

10 Alberta Emergency Management Agency Assistance from the Government of Alberta or through Mutual Aid Agreements: Should municipal resources be insufficient to deal with the emergency, assistance may be requested from the other parties through the Mutual Aid Agreement and the Government of Alberta. Emergency Preparedness Canada Assistance from the Government of Canada: Request for Canadian Forces assistance in dealing with peacetime emergencies will be authorized only by the Premier or the Minister of National Defense. These requests will be directed to Alberta Emergency Management Agency, for processing and transmission to the Department of National Defense. Request for Assistance from other Government of Canada departments and agencies will be directed to Alberta Emergency Management Agency, for processing and transmission to Public Safety Canada. 11. Resource List City of St. Albert or contact Environment Canada Public Safety Canada - Alberta Emergency Alert - Alberta Emergency Management Agency Canadian Red Cross Salvation Army Emergency Response and Emergency Preparedness Information Revised 2014 Page 9

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