Employee Satisfaction Survey Results and Analysis

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1 Employee Satisfaction Survey Results and Analysis Hays CISD March 31 April 16, K12 Insight Page 1 of 42

2 Table of Contents Executive Summary 3 Main Findings. 4 Survey Development. 5 Participation and Demographics. 6 Hays CISD Strategic Plan. 8 Job Satisfaction.. 8 Work Environment. 9 Compensation and Benefits. 9 Competitive Salary and Benefits with Other Districts.. 10 Relationship with Coworkers 11 Relationship with Primary Supervisor.. 12 District Communications. 12 District and School Operations 13 Curriculum and Instruction.. 13 Student Discipline Support 14 Shared Values. 15 Quality of Education. 15 Student Support.. 16 Quality of Programs and Services Interaction with Central Office. 17 Appendix K12 Insight Page 2 of 42

3 Executive Summary Since 2012, Hays Consolidated Independent School District (Hays CISD) has conducted an Employee Satisfaction Survey that asks employees their perceptions on key factors associated with job satisfaction and improving student learning. This year s survey was open March 31 to April 16, 2014, and all 2,377district employees were asked to participate. Survey participants responded to questions related to the following 10 topics: 1. Demographics 2. Hays CISD Strategic Plan 3. Job Satisfaction 4. Working Conditions 5. Compensation and Benefits 6. Relationships with Coworkers and Supervisors 7. Communication with the District 8. School and District Operations a. Curriculum and Instruction b. Student Discipline Support/Safety and Behavior c. Shared Values d. Quality of Education e. Student Support 9. Quality of Programs and Services 10. Interactions with the Central Office Participation More employees participated in the 2014 Employee Satisfaction Survey than in prior years. The total number of survey participants increased by 14% between 2013 (N=1,117) and 2014 (N=1,360). The number of respondents yielded a participation rate of 57% a seven percentage point increase from last year (50%). This participation increase is due in large part to the efforts of the Hays CISD leadership team to encourage staff to take part in the survey and to engage as many stakeholders as possible K12 Insight Page 3 of 42

4 Main Findings Implementation of the Hays CISD six core beliefs received more favorable responses this year compared to 2013 and In the 2014 survey, the percentage of favorable responses ( or ) ranged from 77% to 85% across the six core beliefs aligned with the Hays CISD strategic plan. In 2013, favorable responses ranged from 69% to 72%. We will be responsible stewards of our resources had the highest favorable response (85%), followed by We will not give up on any student with 83% favorable response. Survey respondents indicate a sense of shared value for professional and courteous behavior. Of the five statements regarding shared values, participating employees indicated district employees are professional and courteous when working with parents, students and colleagues (92%). Participating employees also indicated being encouraged by principals and supervisors to always do their best (92%). The survey responses indicate a high level of employee satisfaction with and overall enjoyment of work at Hays CISD and in public education in general. Eighty-nine percent of non-administrative school-based staff indicated that they enjoy working at their school, while 82% indicate they always or often feel good about their job in public education. The majority of respondents indicated the overall work environment in Hays CISD is professional (87%), allows employees to decide how to do their work (87%) and encourages collaboration (89%). Three out of four participating employees also indicate their work environment is one of mutual respect (77%), fair distribution of work (74%) and fair implementation of policies (81%). Employees view school leaders and their leadership positively. The majority of respondents indicated their principal makes decisions that are in the best interests of the students (82%) and the principal has confidence in their ability (86%). Additionally, if an employee had an issue or concern, the school leader responded in a professional manner (84%). Overall, the majority responded favorably to the quality of education expected at Hays CISD. Survey participants indicated high learning standards (90%) and expectations (83%) are set for all students at their campus. Additionally, 86% of instructional staff indicated helping students meet challenging academic goals is a primary focus of their school. The survey responses indicate that employees feel differently when asked about district communications compared to school communications. Across all job categories, district communication received less favorable responses than did communications from the school. For example, 88% of participating employees indicated their principal or direct supervisor clearly communicates his/her expectations, while 77% of participating employees indicated the District Office provides clear direction and expectations of employees. Another example centers on decision-making and communication. Fifty-five percent of respondents indicated the District Office clearly 2014 K12 Insight Page 4 of 42

5 explains how key decisions are made, while 83% indicated their principal or direct supervisor effectively communicates important issues that affect them K12 Insight Page 5 of 42

6 Survey Development The survey questions and study design were developed by K12 Insight in collaboration with the Hays CISD Leadership Team with significant contributions from Christina Courson. While Hays CISD is in its third year of conducting the Employee Satisfaction Survey, this is the first year K12 Insight has managed the project. Though this year s survey covers similar survey topics as those surveys administered in 2012 and 2013, the content of the 2014 survey is not exactly the same due to copyright. For this reason, all trend analysis is at the topic level, rather than for individual survey items. In some cases, items were replicated from previous survey questions, such as those regarding the Hays CISD core beliefs. K12 Insight did a crosswalk between past survey items and topics and items found in K12 Insight s survey bank in order to keep the value of past surveys and data. All questions were voluntary except for a question that asked employees to describe their position, which was needed for data analysis. In addition, most questions used a 5-point scale with the answer options,,, and Don t Know. Administration The Employee Satisfaction Survey was open to all Hays CISD employees March 31 to April 16, K12 Insight sent each district employee an individualized invitation with a unique link to take the online survey via the K12 Insight Engage platform. Significant effort was made to increase participation and to ensure staff engagement with this survey. For example: The Leadership Team sponsored a school-level competition to award a special day for the school with the highest participation rate at each school level. K12 Insight delivered three reminders to all staff on the following dates: o 4/8 o 4/10 o 4/15 In addition, Hays CISD provided schools with a daily listing of the top five schools by participation rate. Lastly, with support from K12 Insight, Hays CISD reached out to numerous principals to address staff questions and concerns. Technical Notes The findings for each item in the report exclude participants who did not answer the item. Results do not reflect random sampling; therefore, they should not be generalized to the entire population. Rather, results reflect the perceptions and opinions of just those who responded to the survey. To enable ease of reporting, only favorable response options ( and ) are reported. The Appendix contains all items and the full distribution of all responses. Data labels of 5% or less are not shown on graphs, charts or figures K12 Insight Page 6 of 42

7 Participation As shown in Table 1, the employee participation rate increased from 50% in 2013 to 57% this year. Specifically, the participation rate for teachers and campus administrators increased from 63% to 80% and from 65% to 80%, respectively. SY SY Participation Participation Job Type Rate Rate Teacher 63% 80% Other Professional 63% 91% Instructional Aide 57% 18% Campus Administrator 65% 80% District Administrator 100% 95% Non-Campus Professional 81% 86% Clerical/Office 55% 28% Auxiliary Support 16% 12% Overall Employee Participation 50% 57% Table 1: Participation by Job Type As shown in Figure 1, the majority of this year s survey participants were teachers. Teacher participation increased by seven percentage points, while Other Professional participation increased by 10 percentage points. Participation by Clerical/Office staff members decreased by six percentage points this year. Survey Participation Distribution: SY % Survey Participation Distribution: SY % 8% 18% 63% 6% 8% 56% Teacher Instructional Aide District Administrator Clerical/Office Other Professional Teacher Campus Administrator Instructional Aide Non-campus Professional District Administrator Auxiliary Support Clerical/Office Figure 1: Survey Participation Distributions Other Professional Campus Administrator Non-campus Professional Auxiliary Support As shown in Figure 2, most survey participants worked at elementary schools, followed by middle and high schools. Additionally, nearly three-quarters (74%) of survey participants have worked in the district for at least three years K12 Insight Page 7 of 42

8 18% Work Location Less than 1 year (N=40) Length of Employment 1 to 2 years (N=326) 24% 18% Figure 2: Work Location 50% Central Administration Curriculum and Instruction Annex Elementary School High School Maintenance and Facilities Middle School 3 to 5 years (N=252) 6 to 10 years (N=442) More than 10 years (N=293) 19% 22% 33% 0% 20% 40% 60% 80%100% Figure 3: Length of Employment 2014 K12 Insight Page 8 of 42

9 Hays CISD Strategic Plan For any school district to be successful, employees must understand and support the strategic plan and working with the district must implement the plan with fidelity. Both in the 2013 and 2014 surveys, employees were asked to rate how successfully the district implemented its six core beliefs. The majority of participating employees had favorable responses. (See Figure 4) (See Appendix Question 4) Perceptions of the Hays CISD Six Core Beliefs Hays CISD makes decisions based on what is best for students. Hays CISD honors relationships and treats all people with dignity and respect. Hays CISD seeks balance to promote well being in all areas of life. Hays CISD strives to be a responsible steward of resources. Hays CISD does not compromise excellence. Hays CISD does not give up on any student. 83% 84% 81% 85% 77% 83% Percent or 0% 20% 40% 60% 80% 100% Figure 4: Perceptions of the Hays CISD Six Core Beliefs Job Satisfaction Since 2012, the survey has asked participants questions related to their overall job satisfaction. As shown in Figure 5, the percentage of employees who gave favorable responses to questions related to their job satisfaction decreased from 91% in 2012 and 92% in 2013, to 82% in Overall Employee Satisfaction % 91% 92% 0% 20% 40% 60% 80% 100% Percent or Figure 5: Overall Employee Satisfaction As a reminder, the job satisfaction questions in the 2014 survey are not the exact same questions as those in the 2012 and 2013 surveys. Therefore, this decrease may not reflect an actual decrease in job satisfaction. The job satisfaction question in the 2014 survey asked participants how they feel as an employee in a public school system. Twenty-one percent (21%) said they always feel good about their job in public education, while 61% said they often feel good, but some days are difficult. (See Appendix, Question 5) 2014 K12 Insight Page 9 of 42

10 As shown in Table 2, breaking job satisfaction responses down by position type shows a range of 36 percentage points. Respondents who feel good about their job (the most favorable response) were a low of 14% for teachers and a high of 50% for auxiliary support staff. Q5: Overall, how do you feel as an employee in a public school system? I always feel good about my job in public Percentage education. Auxiliary Support 50% Clerical/Office Employee 43% Other 31% District Administrator 31% Campus Administrator 26% Instructional Aide 24% Non-Campus Professional 19% Teacher 14% Table 2: Favorable Job Satisfaction by Role Work Environment Similar to prior years, a high percentage of survey participants gave favorable responses to questions about their working environment (see Figure 6). Favorable responses ranged from 74% (I believe work is fairly distributed at my school or department) to 89% (My principal or direct supervisor allows me to make decisions about how to do my work). (See Appendix Question 6) Working Environment % 82% 83% 0% 20% 40% 60% 80% 100% Percent or Figure 6: Employee Perceptions of Working Environment Compensation and Benefits For the past three years, employees have been asked their thoughts about the compensation and benefits package at Hays CISD. The percentage of favorable responses to these questions decreased from 62% in 2012 to 49% in (See Figure 7) According to Texas Teachers for Tomorrow, Hays CISD ranks 17 out of 27 for new teacher salaries in its region, which may explain, at least in part, why only 17% of respondents had a favorable view of their total salary and benefits package. (See Appendix Question 7) 2014 K12 Insight Page 10 of 42

11 Overall Perception of Compensation and Benefits % % % 0% 20% 40% 60% 80% 100% Percent and Figure 7: Employee Perception of Compensation and Benefits While the overall favorable ratings of compensation and benefits have decreased, employees responded more favorably to questions about support from the Human Resources Department. Seventy-nine percent (79%) of participating employees responded favorably about the department s ability to answer questions, while 78% responded favorably about the department s ability to provide enough information to make an informed decision about their benefits. (See Appendix, Question 7) Competitive Salary and Benefits Package with Other Districts As in past years, employees were asked if the district s total salary and benefits package is fair and competitive with other districts. Figure 8 shows the favorable response percentages to that question disaggregated by position type. All position types had low favorable percentages. Campus Administrators had the lowest percentage of favorable response rate (0%), while Auxiliary Support had the highest (29%). The trend shows declining favorable responses over the past three years. The district s total salary and benefits package is fair and competitive with other districts. Teacher Other Professional Instructional Aide Campus Administrator District Administrator Noncampus Professional Clerical/Office Auxiliary Support 0% 29% 26% 16% 36% 40% 21% 42% 12% 26% 15% 17% 17% 43% 41% 56% 48% 57% 48% Figure 8: Perception of Compensation Compared to Other Districts 28% 29% 50% 59% 66% 0% 20% 40% 60% 80% 100% Percent or K12 Insight Page 11 of 42

12 Relationship with Coworkers Non-administrative, school-based employees were asked questions about their relationships with their coworkers. As with the previous two years, a strong majority of survey participants responded favorably to questions about their perceptions of their interactions with their colleagues (See Figure 9). Overall Perception of Coworker Relationships % 90% 95% 0% 20% 40% 60% 80% 100% Percent or Figure 8: Employee Perceptions of Coworker Relationships The range of favorable response percentages across all six questions related to co-worker relationships was 28 percentage points. The lowest percentage was 65% (Support is available to help me incorporate technology into my instructional practices). The highest percentage was 93% (Collaboration is encouraged among teachers and staff at this school; AND I feel respected and supported by other teachers at this school). (See Appendix Question 9) Relationship with Primary Supervisor Non-administrative, school-based employees were asked about their relationship with their primary supervisor. Similar to prior years, a high percentage of employees responded favorably to these questions (See Figure 10). Overall Perception of Relationship with Primary Supervisor % % % 0% 20% 40% 60% 80% 100% Percent or Figure 10: Perception of Relationship with Primary Supervisor The favorable response range for questions related to relationship with the primary supervisor was 11 percentage points. The lowest favorable percentage was 77% (My principal and assistant 2014 K12 Insight Page 12 of 42

13 principals encourage employees to be involved in making decisions for the school). The highest favorable response percentage was 88% (I know what my principal expects of me as an employee at this school). (See Appendix Question 10) District Communications The percentage of favorable responses to questions about district communications was lower in 2014 than in previous years (See Figure 11). Favorable responses varied a great deal across the nine questions in this section of the survey. For example, when asked to respond to questions about school-level communications, more employees responded favorably (81% to 88%) compared to questions about communications from the district (52% to 55%). (See Appendix Question 13) Overall Perception of District Communication % 83% % 0% 20% 40% 60% 80% 100% Precent or Figure 11: Overall Perception of District Communications District and School Operations Participants were asked questions in five topic areas regarding district and school operations: Curriculum and Instruction Student Discipline Support o Safety and Behavior Items Shared Values Overall Quality of Education Student Support Overall, a high percentage of survey participants gave favorable responses to questions related to district and school operations. As shown in Figure 12, perceptions of curriculum and instruction have remained relatively stable over the past three years, while school discipline support has increased, as shown in Figure K12 Insight Page 13 of 42

14 Overall Perception of Curriculum and Instruction % % % 0% 20% 40% 60% 80% 100% Percent or Figure 12: Overall Perception of Curriculum and Instruction Overall Perception of Student Discipline Support % % % 0% 20% 40% 60% 80% 100% Percent or Figure 13: Overall Perception of Student Discipline Support In the 2014 Employee Satisfaction Survey, employees were asked several items related to safety and behavior and student support. The range of favorable ratings was 40 percentages points. The lowest favorable rating was 53% (Students do not threaten or bully each other at this school). The highest favorable response percentages were 93% (I am safe at this school) and 92% (Students are safe at this school). (See Figure 14) (See Appendix Question 19) 2014 K12 Insight Page 14 of 42

15 Safety and Behavior Items I am safe at school. (N=1,169) 44% 49% Students are safe at school. (N=1,171) 42% 50% Discipline is enforced fairly at school. (N=1,163) 24% 42% 23% 8% Students do not threaten or bully each other at this school. (N=1,163) 12% 41% 35% 7% Alcohol and/or drug use is not a problem at this school. (N=1,169) 37% 40% 12% This school is a safe place from gang activity. (N=1,170) 40% 46% 6% This school is free of weapons. (N=1,166) 40% 48% 4% Students respect teachers at this school. (N=1,170) 23% 53% 18% I have the support I need to maintain order and discipline at this school. (N=1,169) 30% 48% 14% 0% 20% 40% 60% 80% 100% Don't Know Figure 14: Safety and Behavior Items 2014 K12 Insight Page 15 of 42

16 Shared Values Across the five items associated with district shared values, participant responses varied, as shown in Figure 15. The item receiving the most favorable responses was District employees are professional and courteous when working with parents, students and colleagues (92%). The item with the lowest percentage of favorable responses was The District Office expects all employees to share ideas to improve overall performance (70%). (See Appendix Question 8) Shared Values Items Meeting the needs of students is one of the district s top priorities. (N=1,349) 84% District employees are professional and courteous when working with parents, students and colleagues. (N=1,350) 92% The District Office expects all employees to share ideas to improve overall performance. (N=1,353) 70% My principal or direct supervisor encourages me to always do my best. (N=1,351) 91% I feel comfortable sharing ideas and opinions with my principal or direct supervisor. (N=1,353) 80% 0% 20% 40% 60% 80% 100% Percent of or Quality of Education Figure 15: Shared Value Items The items related to overall quality of education were included in the Employee Satisfaction Survey for the first time this year. The majority of both school-level employees had favorable responses across all eight items as shown in Table 3. (See Question 16 and 17) Item Quality of Education* School-Level Employees or High learning standards are set for students at this school. 90% High expectations are set for all students at this school. 83% Learning standards and expectations are clearly explained to students at this school. 90% Curriculum, instruction and assessments are aligned to support student learning at this school. 82% Helping students meet challenging academic goals is a primary focus of this school. 88% Students at this school are learning what they need to know to be successful in the next grade level or after graduation. 84% Teachers at this school work together to ensure student success. 93% Teachers at this school give timely and helpful feedback on student work. 94% Table 3: Quality of Education Perceptions *Excludes Don t Know 2014 K12 Insight Page 16 of 42

17 Student Support The overwhelming majority of participating employees responded favorably to the six student support statements, as shown in Figure 16. (See Appendix Question 18) Student Support Items There is a teacher, counselor or other staff member at school to whom a student can go for help with a school problem. There is a teacher, counselor or other staff member at school to whom a student can go for help with a personal problem. Students at school are treated fairly regardless of their race, culture, religion, sexual orientation, gender or disabilities. The variety of activities and courses at this school keep students engaged in learning. Students get the support they need at school for academic and career planning. Teachers usually talk positively about students in the staff areas. 97% 96% 91% 87% 81% 81% Quality of Programs and Services Figure 16: Student Support Items 0% 20% 40% 60% 80% 100% Percent or Employees were asked to rate the overall quality of each program or service listed in Table 4 using a scale of Excellent, Good, Fair and Poor. The majority of these questions were designed to provide qualitative metrics for schools and the district to meet the requirements of House Bill 5 (HB 5). (See Appendix Question 20) Quality of Programs and Services* Program or Service Excellent and Good Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED) 61% Advanced Academic Programs (Honors, AP or Dual Enrollment) 73% Art and Music Education Programs (HB 5) 87% Career and Technical Education (HB 5) 73% College and Career Readiness (HB 5) 69% Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.) 80% English Language Development for English Learners (Programs designed specifically for limited English-speaking students) 67% Digital Learning Environment (HB 5) 59% 2014 K12 Insight Page 17 of 42

18 Quality of Programs and Services* (Continued) Program or Service Excellent and Good Guidance Counseling Services (HB 5) 68% Health Services (School Nurse) (HB 5) 86% Gifted and Talented Program (HB 5) 67% Parent and Community Involvement (HB 5) 60% Physical Education Program/Gym Class (HB 5) 80% Second Language Programs (HB 5) 69% Special Education Services 75% Student Engagement (HB 5) 72% Table 4: Quality of Programs and Services *Excludes Not Applicable Interactions with the Central Office Employees were asked to reflect on their interaction with several district-level offices and departments. Only those employees who had contacted the office or department within the last 12 months responded to District Office/department specific questions. Table 5 provides a list of departments and offices with the total number of employees who responded. (See Appendix Question 21) District Departments and Offices Number of Respondents Superintendent s Office 119 Human Resources 822 Business Office 256 Communication and Community Relations Office 138 Curriculum and Instruction 472 Technology 716 Table 5: District Departments and Offices These four items were presented to each respondent: When you have contacted the [District Department/Office] You easily found out who to contact. 2. You made contact with the right [Department/Office] member. 3. The [Department/Office] member was polite and listened to you. 4. Your ideas were considered and addressed in a professional manner 2014 K12 Insight Page 18 of 42

19 Superintendent s Office Participating employees who indicated that they had contacted the Superintendent s Office this year had similar favorable opinions compared with 2012 and 2013 (See Figure 17). (See Appendix Question 22) Superintendent's Office Customer Service and Support % 94% 94% 0% 20% 40% 60% 80% 100% Percent of or Human Resources Figure 17: Superintendent s Office Customer Service and Support The majority of participating employees who indicated that they had contacted the Human Resources Department this year had similar favorable opinions compared with 2012 and 2013 (See Figure 18). (See Appendix Question 23) Human Resources Customer Service and Support % 95% 95% 0% 20% 40% 60% 80% 100% Percent of or Figure 18: Human Resources Customer Service and Support 2014 K12 Insight Page 19 of 42

20 Business Office Respondents who had contacted the Business Office in the past 12 months had similar favorable ratings as those in 2012 and 2013 (See Figure 19). (See Appendix Question 24) Business Office Customer Service and Support % % % 0% 20% 40% 60% 80% 100% Percent of or Figure 19: Business Office Customer Service and Support Communication and Community Relations Office Respondents who had contacted the Communication and Community Relations Office in the past 12 months had similar favorable ratings as those in 2012 and 2013 (See Figure 20). (See Appendix Question 25) Communication and Community Relations Office Customer Service and Support % 95% 96% 0% 20% 40% 60% 80% 100% Percent of or Figure 20: Communication and Community Relations Office Customer Service and Support 2014 K12 Insight Page 20 of 42

21 Curriculum and Instruction Department The majority of participating employees who indicated that they had contacted the Curriculum and Instruction Department this year had similar favorable opinions compared with 2012 and 2013 (See Figure 21). (See Appendix Question 26) Curriculum and Instruction Customer Service and Support % 95% 93% 0% 20% 40% 60% 80% 100% Percent of or Figure 21: Curriculum and Instruction Customer Service and Support Technology Department The majority of participating employees who indicated that they had contacted the Technology Department this year had more favorable opinions compared with 2012 and 2013 (See Figure 22). (See Appendix Question 27) Technology Department Customer Service and Support % 92% 95% 0% 20% 40% 60% 80% 100% Percent of or Figure 22: Technology Department Customer Service and Support 2014 K12 Insight Page 21 of 42

22 Appendix 2014 K12 Insight Page 22 of 42

23 Frequency Tables and Full Distribution for Hays CISD Employee Satisfaction Survey in Order I am a(n)... Responses Count % Teacher (N=863) % Paraprofessional (N=162) % Instructional Aide (N=25) 25 2% Non-Instructional Campus Professional (RN, Counselor, etc.) (N=83) 83 6% Campus Administrator (N=43) 43 3% District Administrator (N=36) 36 3% Non-Campus Professional (N=42) 42 3% Clerical/Office Employee (Central Office or Department Staff) (N=30) 30 2% Auxiliary Support (Food Services, Transportation, Custodian, Maintenance, etc.) (N=76) 76 6% Total Responses 1,360 Question K12 Insight Page 23 of 42

24 What is your primary work location? Responses Count % Administration Building (N=55) 55 4% Barton Middle School (N=61) 61 4% Blanco Vista Elementary School (N=48) 48 4% Buda Elementary School (N=39) 39 3% Camino Real Elementary School (N=37) 37 3% Carpenter Hill Elementary School (N=46) 46 3% Chapa Middle School (N=43) 43 3% Curriculum and Instruction Annex (N=20) 20 1% Dahlstrom Middle School (N=41) 41 3% Elm Grove Elementary School (N=48) 48 4% Facilities (N=21) 21 2% Food Service (N=5) 5 0% Fuentes Elementary School (N=65) 65 5% Green Elementary School (N=69) 69 5% Grounds (N=1) 1 0% Hays High School (N=114) 114 8% Hemphill Elementary School (N=61) 61 4% Impact Center (N=22) 22 2% Kyle Elementary School (N=52) 52 4% Lehman High School (N=91) 91 7% Live Oak Academy (N=18) 18 1% Negley Elementary School (N=53) 53 4% Performing Arts Center (N=2) 2 0% Pfluger Elementary School (N=41) 41 3% Science Hall Elementary School (N=65) 65 5% Simon Middle School (N=48) 48 4% Special Education (N=59) 59 4% Tobias Elementary School (N=53) 53 4% Transportation (N=30) 30 2% Wallace Middle School (N=49) 49 4% Total Responses 1,357 Question 2 How many years have you been working for the district? Responses Count % Less than 1 year 40 3% 1 to 2 years % 3 to 5 years % 6 to 10 years % More than 10 years % Total Responses 1,353 Question K12 Insight Page 24 of 42

25 After an intensive outreach effort that included the voices of over 200 community members, Hays CISD developed six core beliefs. As part of our ongoing process of implementing our strategic plan, we ask that you please read the statements below and rate the success of our implementation. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) We will make decisions based on what is best for students. We will honor relationships and treat all people with dignity and respect. We will seek balance to promote wellbeing in all areas of life. We will be responsible stewards of our resources. Don't Know Total ,352 33% 50% 13% 3% 1% ,349 35% 48% 12% 3% 1% ,353 28% 53% 13% 3% 2% ,343 30% 55% 10% 3% 2% (e) We will not compromise excellence ,345 28% 49% 18% 3% 2% (f) We will not give up on any student ,349 34% 49% 13% 3% 2% Question K12 Insight Page 25 of 42

26 WORK ENVIRONMENT Overall, how do you feel as an employee in a public school system? Responses Count % I always feel good about my job in public education % I often feel good, although some days are difficult % I sometimes feel good about my job in public education % I seldom feel good about my job in public education. 36 3% I never feel good about my job in public education. 3 0% Total Responses 1,342 Question 5 A positive, productive work environment is critical for any successful school, department or district. Staff members working together for a common purpose and mission will more efficiently and effectively achieve their goals. As you respond to each statement below, think about your office, department or school experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) My principal or direct supervisor creates a professional work environment. My principal or direct supervisor allows me to make decisions about how to do my work. My principal or direct supervisor encourages collaboration within and across teams at my school or department. My principal or direct supervisor implements policies fairly at my school or department. I believe work is distributed fairly at my school or department. I work in an atmosphere where there is mutual respect among all staff. Don't Know Total ,355 48% 39% 9% 4% 0% ,357 51% 36% 9% 4% 1% ,352 52% 37% 7% 3% 1% ,351 45% 36% 13% 5% 2% ,354 34% 40% 18% 6% 2% ,353 36% 41% 17% 6% 1% Question K12 Insight Page 26 of 42

27 COMPENSATION Our compensation package for employees is critical for any successful school, department or district. Hays CISD strives to compensate our employees in a competitive and fair manner. As you respond to each statement below, think about your office, department or school this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) The district s total salary and benefits package meets my needs. The district s total salary and benefits package is fair and competitive with other districts. The TRS health plan meets my needs. Hays CISD benefits meet my needs. Hays CISD provides enough information for me to make an informed decision about my benefits. Human Resources answers my benefits questions. Don't Know Total ,358 2% 30% 43% 25% 1% ,356 1% 16% 45% 31% 6% ,348 2% 35% 32% 21% 10% ,337 3% 47% 28% 15% 7% ,355 12% 66% 14% 5% 4% ,353 19% 60% 8% 3% 10% Question K12 Insight Page 27 of 42

28 SHARED VALUES Shared values are an important part of a highly effective, successful school system. Please read each statement below and consider your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) Meeting the needs of students is one of the district s top priorities. District employees are professional and courteous when working with parents, students and colleagues. The District Office expects all employees to share ideas to improve overall performance. My principal or direct supervisor encourages me to always do my best. I feel comfortable sharing ideas and opinions with my principal or direct supervisor. Don't Know Total ,349 26% 57% 13% 2% 2% ,350 30% 62% 5% 1% 2% ,353 17% 53% 15% 3% 12% ,351 54% 38% 5% 2% 1% ,353 47% 33% 12% 6% 1% Question K12 Insight Page 28 of 42

29 FACULTY RELATIONS AND SUPPORT Below are statements related to faculty relations and support. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) Collaboration is encouraged among teachers and staff at this school. The professional development sessions I have attended have helped me to better meet the learning needs of my students. Support is available to help me incorporate technology into my instructional practices. I feel respected and supported by the principal and other administrators at this school. I feel respected and supported by other teachers at this school. I enjoy working at this school. Don't Know Total % 47% 4% 2% 0% % 50% 23% 8% 1% % 47% 25% 8% 2% % 33% 11% 6% 1% % 46% 5% 1% 1% % 40% 7% 2% 2% Question K12 Insight Page 29 of 42

30 SCHOOL LEADERSHIP Below are statements related to your school's leadership. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) My principal makes decisions that are in the best interests of the students. I know what my principal expects of me as an employee at this school. My principal and assistant principal(s) encourage employees to be involved in making decisions for the school. My principal has confidence in my ability. My principal provides useful feedback about how I perform my job duties. Don't Know Total ,128 45% 37% 11% 5% 3% ,129 49% 39% 7% 3% 2% ,126 39% 39% 14% 6% 3% ,130 51% 35% 6% 2% 6% ,124 42% 38% 12% 5% 3% Question 10 SCHOOL LEADERSHIP (Teachers and Instructional Aides Only) Have you had an issue or concern to discuss with your principal or assistant principal this year? Responses Count % Yes % No % Total Responses 1,127 Question K12 Insight Page 30 of 42

31 (Teachers and Instructional Aides Only) *When you have had an issue or concern to discuss with a school administrator... How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) he or she was available to talk to you. he or she was courteous and listened to your concerns. he or she responded to your concerns in a professional manner, whether or not he or she agreed with your views. he or she resolved your concerns. Don't Know Total % 40% 7% 4% 0% % 36% 9% 4% 0% % 36% 10% 6% 0% % 30% 22% 8% 5% Question 12 *Only answered by those who responded Yes to Question K12 Insight Page 31 of 42

32 COMMUNICATION Communicating effectively and efficiently ensures our staff is informed about important information in the most efficient manner possible. As you respond, please think about your workplace office, department or school experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) (g) (h) (i) The District Office provides clear direction and expectations to employees. The District Office clearly explains how key decisions are made. The District Office clearly explains the reasons behind decisions on key issues. The District Office actively seeks input from a diverse group of employees regarding decisions that affect staff. My principal or direct supervisor clearly communicates his/her expectations of my job performance. My principal or direct supervisor effectively communicates important issues that affect me. My principal or direct supervisor is willing to listen to new ideas. I believe I can influence decisions at my school or department. I know where to go within the district to get information that I need. Don't Know Total ,350 13% 64% 15% 3% 6% ,348 9% 46% 29% 7% 9% ,348 8% 44% 31% 8% 10% ,344 10% 44% 21% 7% 18% ,350 40% 48% 8% 3% 1% ,350 37% 46% 12% 4% 1% ,346 42% 39% 12% 5% 2% ,351 28% 44% 18% 7% 4% ,350 20% 58% 15% 3% 3% Question K12 Insight Page 32 of 42

33 INSTRUCTIONAL SUPPORT (Teachers and Instructional Aides Only) Below are statements about school operations. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) My instructional materials are in good condition. I have the materials I need such as textbooks, computers and visual aids to effectively teach my classes. Students have access to reliable computers at school for learning purposes. Students have access to the Internet at school for learning purposes. Don't Know Total % 60% 19% 5% 0% % 47% 31% 11% 0% % 51% 26% 11% 1% % 68% 10% 3% 1% Question 14 SCHOOL OPERATIONS (School-Based Staff Only) Below are statements about school operations. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) Fresh, high-quality food is served at this school. My school is kept clean. This school is wellmaintained, with working air conditioning and heat, adequate lighting and wellkept grounds. Don't Know Total ,169 13% 47% 17% 7% 18% ,169 41% 50% 8% 1% 1% ,167 36% 53% 8% 2% 1% Question K12 Insight Page 33 of 42

34 QUALITY OF EDUCATION (School-Based Staff Only) Below are statements about the quality of education your students receive at this school. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) (g) (h) High learning standards are set for students at this school. High expectations are set for all students at this school. Learning standards and expectations are clearly explained to students at this school. Curriculum, instruction and assessments are aligned to support student learning at this school. Helping students meet challenging academic goals is a primary focus of this school. Students at this school are learning what they need to know to be successful in the next grade level or after graduation. Teachers at this school work together to ensure student success. Teachers at this school give timely and helpful feedback on student work. Don't Know Total ,009 39% 51% 8% 2% 0% ,011 37% 46% 13% 3% 1% ,004 36% 53% 8% 2% 2% ,005 27% 52% 14% 4% 3% ,009 35% 51% 10% 2% 2% ,010 29% 52% 13% 3% 3% ,008 43% 49% 6% 1% 1% ,009 35% 54% 5% 1% 5% Question K12 Insight Page 34 of 42

35 QUALITY OF EDUCATION (District Staff Only) Below are statements about the quality of education students receive in this district. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) (g) (h) High learning standards are set for students. High expectations are set for all students. Learning standards and expectations are clearly explained to students. Curriculum, instruction and assessments are aligned to support student learning. Helping students meet challenging academic goals is a primary focus. Students are learning what they need to know to be successful in the next grade level or after graduation. Teachers work together to ensure student success. Teachers give timely and helpful feedback on student work. Don't Know Total % 67% 6% 1% 8% % 53% 22% 1% 8% % 53% 16% 1% 21% % 58% 17% 1% 17% % 59% 11% 1% 13% % 48% 22% 1% 23% % 60% 14% 3% 12% % 45% 21% 0% 27% Question K12 Insight Page 35 of 42

36 STUDENT SUPPORT (School-Based Staff Only) Below are statements about the support students receive at school. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) There is a teacher, counselor or other staff member at school to whom a student can go for help with a school problem. There is a teacher, counselor or other staff member at school to whom a student can go for help with a personal problem. Students at school are treated fairly regardless of their race, culture, religion, sexual orientation, gender or disabilities. The variety of activities and courses at this school keep students engaged in learning. Students get the support they need at school for academic and career planning. Teachers usually talk positively about students in the staff areas. Disagre e Disagre e Don't Know Total ,173 51% 46% 1% 1% 2% ,168 51% 45% 1% 1% 2% ,171 49% 42% 5% 1% 3% ,167 35% 52% 9% 1% 3% ,164 30% 51% 8% 2% 9% ,161 25% 56% 12% 1% 6% Question K12 Insight Page 36 of 42

37 SAFETY AND BEHAVIOR (School-Based Staff Only) Below are statements related to safety and behavior. As you respond, please think about your experiences this school year. How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) (e) (f) (g) (h) (i) I am safe at school. Students are safe at school. Discipline is enforced fairly at school. Students do not threaten or bully each other at this school. Alcohol and/or drug use is not a problem at this school. This school is a safe place from gang activity. This school is free of weapons. Students respect teachers at this school. I have the support I need to maintain order and discipline at this school. Don't Know Total ,169 44% 49% 4% 1% 1% ,171 42% 50% 4% 1% 1% ,163 24% 42% 23% 8% 3% ,163 12% 41% 35% 7% 5% ,169 37% 40% 12% 3% 7% ,170 40% 46% 6% 1% 7% ,166 40% 48% 4% 1% 8% ,170 23% 53% 18% 5% 2% ,169 30% 48% 14% 5% 3% Question K12 Insight Page 37 of 42

38 Programs and Services Please rate the overall quality of each program or service listed below. Those topics required by HB 5 are identified. Consider each program based on your experience this school year. (a) (b) Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED) Advanced Academic Programs (Honors, AP or Dual Enrollment) Excellent Good Fair Poor Total % 49% 28% 11% % 51% 25% 3% (c) Art and Music Education Programs (HB 5) ,082 42% 45% 12% 2% (d) Career and Technical Education (HB 5) % 48% 22% 5% (e) College and Career Readiness (HB 5) % 49% 25% 6% (f) Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student ,028 Performances, etc.) 34% 46% 16% 4% (g) English Language Development for English Learners (Programs designed specifically for limited English-speaking students) 20% 47% 25% 8% (h) Digital Learning Environment (HB 5) % 43% 29% 12% (i) Dropout Prevention Strategies (HB 5) % 44% 31% 7% (j) Guidance Counseling Services (HB 5) ,076 26% 42% 25% 7% (k) Health Services (School Nurse) (HB 5) ,125 39% 47% 12% 2% (l) Gifted and Talented Program (HB 5) ,019 20% 47% 24% 9% (m) Parent and Community Involvement (HB 5) ,127 19% 41% 30% 10% (n) Physical Education Program/Gym Class (HB 5) ,119 34% 45% 17% 3% (o) Second Language Programs (HB 5) % 49% 24% 7% (p) Special Education Services ,156 28% 47% 20% 5% (q) Student Engagement (HB 5) ,086 21% 51% 24% 4% Question K12 Insight Page 38 of 42

39 Which offices or departments have you contacted within the last 12 months? Responses Count % Superintendent's Office % Human Resources % Business Office % Communication and Community Relations Office % Curriculum and Instruction % Technology % Total Unique Response 1,151 Total Responses 2,523 Question 21 When you have contacted the Superintendent's Office... How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) you easily found out who to contact. you made contact with the right Superintendent's Office member. the Superintendent's Office member was polite and listened to you. your ideas were considered and addressed in a professional manner. Total % 46% 8% 0% % 49% 3% 0% % 34% 4% 2% % 43% 3% 5% Question K12 Insight Page 39 of 42

40 When you have contacted Human Resources... How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) you easily found out who to contact. you made contact with the right Human Resources staff member. the Human Resources staff member was polite and listened to you. your ideas were considered and addressed in a professional manner. Total % 65% 9% 3% % 65% 6% 3% % 56% 7% 4% % 58% 8% 5% Question 23 When you have contacted the Business Office... How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) you easily found out who to contact. you made contact with the right Business Office member. the Business Office member was polite and listened to you. your ideas were considered and addressed in a professional manner. Total % 60% 5% 2% % 61% 2% 2% % 52% 2% 2% % 58% 2% 2% Question K12 Insight Page 40 of 42

41 When you have contacted the Communications and Community Relations Office... How strongly do you agree or disagree with the following statements? Total (a) you easily found out who to contact % 58% 1% 1% (b) you made contact with the right Communications and Community Relations Office member. 42% 55% 2% 1% (c) the Communications and Community Relations Office member was polite and listened to you. 55% 41% 2% 2% (d) your ideas were considered and addressed in a professional manner % 43% 5% 2% Question 25 When you have contacted Curriculum and Instruction... How strongly do you agree or disagree with the following statements? (a) (b) (c) (d) you easily found out who to contact. you made contact with the right Curriculum and Instruction staff member. the Curriculum and Instruction staff member was polite and listened to you. your ideas were considered and addressed in a professional manner. Total % 61% 7% 2% % 65% 4% 1% % 59% 3% 2% % 57% 6% 3% Question K12 Insight Page 41 of 42

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