Help with meals in the London Borough of Havering

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1 Help with meals in the London Borough of Havering

2 Help with meals - what is available? If you are finding it difficult to go shopping or cook your own meals, or if your carer is not able to cook you a meal in the daytime, there are a range of services that can help you. London Borough of Havering no longer provides a meals on wheels service, but do have a range of information regarding alternative services that can be of assistance to you. If you wish you can choose a service that can deliver hot or frozen meals to your home. To assist you in making a choice that best suits you this section has a list of suppliers who can cater to most dietary requirements. Who can get help? Anyone can access these services. It is a good option if you are unable to prepare and cook at least one hot meal a day. This may be a permanent situation due to sight loss, a physical or learning disability, illness or a temporary situation such as recovering after a stay in Hospital. Getting meals delivered to your home can help you maintain your independence and quality of life. How much will it cost? You will have to pay for meals that are delivered to you. How much you pay depends on the meal supplier you choose. Each supplier will provide you with a brochure with all prices clearly shown to allow you to make an informed choice. How do I order my meals? This depends on the meal supplier you choose, but normally you can order your meals over the telephone, online, by post or by giving your order to a delivery driver. What if I am unable to heat the meals myself? If you need support in your home to prepare your meals please contact the Adult Social Care Front Door service on or adultsocialcare@havering.gov.uk for information and advice. Should you require further assistance, an assessment of your care and support needs will be carried out.

3 SUPPLIERS LIST SODEXO Sodexo Home Service offer you complete flexibility in your choice of meals with an individual menu chosen by each customer. The range covers a full range of meals to cover specialist dietary requirements. Our uniformed delivery drivers are carefully selected to provide a friendly and professional service. Sodexo Home Service, 25 Great Cambridge Road, Enfield EN1 1SH Tel: (Lines open between 8.00am and 15.30pm daily) Web: WILTSHIRE FARM FOODS Frozen meals and desserts delivered to you by friendly drivers who can help you with your orders. Delivery is free. Wiltshire Farm Foods offer a variety of meals to suit all dietary requirements including diabetic meals, low salt or fat and gluten free meals. To request a meal brochure please call and then use the contact details below to place an order. 23 Bowlers Croft, Honywood Road, Basildon, Essex SS14 3DX Tel: (Lines open Monday to Friday 9am-5pm) basildon@wiltshirefarmfoods.co.uk Web: OAKHOUSE FOODS Frozen meals, desserts and groceries delivered to you at home by the Oakhouse Foods home delivery service. The range of meals offers over 300 freshly frozen dishes including lots of hearty new recipes and plenty of old favourites. Oakhouse offer reliable deliveries from friendly, local drivers who will put the food into the freezer for you if required. Unit 6 Bons Farm, Stapleford Road, Stapleford Tawney, Romford, Essex RM4 1RP Tel: samson@oakhousefoods.co.uk Web:

4 Tapestry Tapestry are a local charity who provide a range of local facilities such as Wellbeing Cafés and mobile Wellbeing Clubs which can provide a source of freshly made, healthy meals. Transport is also available to assist people out of their homes to the venue. Meals can cater for a wide range of dietary requirements, and offer diabetic and vegetarian options across all our menus. There is also a Take-Home service full of healthy options available for you to enjoy at home at a time that suits you. Tel: hello@tapestry-uk.org Web: Alternatively, pop into one of Tapestry s centres in Hornchurch, Romford or Harold Hill. From April 1st 2016: Tapestry Café Paines Brook Court Paines Brook Way Harold Hill RM3 9JN (Transport Available) Tapestry Café HOPWA House Inskip Drive Hornchurch RM11 3UR (Transport Available) Food available from 9am until 4pm, Monday to Saturday. Takeaway and Take-Home services available from this Café. Users of the Paines Brook Court Wellbeing Centre will receive an inclusive lunch as standard, and can access both the Takeaway and Take-Home service whilst at the centre. Food available from 9am until 4pm, Monday to Saturday. Takeaway and Take-Home services available from this Café. Users of the HOPWA House Wellbeing Centre will receive an inclusive lunch as standard, and can access both the Takeaway and Take-Home service whilst at the centre.

5 Tapestry Clubs Various Locations across Havering (Transport Available) Specialist food service available for Tapestry Homecare Users All users of any Tapestry Clubs will receive an inclusive lunch as standard, and can access the Take-Home service at the end of their club. All users of the Tapestry Homecare service have access to meals specifically designed for their dietary needs. Staying safe Sodexo and Wiltshire Farm Foods only use drivers who have passed an enhanced Disclosure and Barring Service (DBS) check. For customers buying their meals directly, Sodexo will also provide a wellbeing check and contact a friend, relative or the Council if there is no reply at the door. OTHER OPTIONS There are other options you can choose from instead of these services, including: Other delivery services: You can arrange to buy hot or frozen meals privately from other organisations which will deliver them to your home. Supermarkets and shops: Easy to prepare food and ready meals can also be bought from any supermarket or high street shop. You can arrange to have them delivered to your home along with your groceries and other products if you find it difficult to get out. These orders need to be placed over the internet and a delivery charge and minimum order may apply. Some examples are listed on the next page.

6 ASDA Iceland Morrisons Ocado Sainsbury s Tesco Waitrose Luncheon clubs: If you are able to get out, you could consider joining a luncheon club. Luncheon clubs provide a hot meal and a chance to socialise and meet friends. There are luncheon clubs that cater for different dietary and cultural needs. You could also make private arrangements for a carer to come in and prepare meals through a private home care agency, but remember to take care to choose one that is registered and inspected by the Care Quality Commission (CQC). Contact us For home meals, you should contact Sodexho, Wiltshire Farm Foods or Oakhouse Foods directly. If you have any difficulties getting in touch with the suppliers directly, please contact Adult Social Care who will be happy to put you in touch with the supplier of your choice. If you are unable to find the information you are looking for in our pages, or if you have any queries, please contact: Havering Carepoint on or the Adult Social Care Front Door service on Printed by Havering Council March 2016 ref: