Cisco 7900 Series IP Phone

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3 Main Menu 1. Phone Parts Stand Adjustment button Ring/Voic indicators Programmable buttons Soft Keys Navigation Wheel Volume Button Speaker Button Mute Button Headset Button 2. Line Appearance Colors 4. Feature Keys Help Messages Directories Settings 5. Making Calls 6. Hold 7. Accessing another line 8. Transfer Stopping a Transfer 9. Answering multiple calls 10. Switching between calls 11. Joining Inbound calls 12. Conference Making a Conference call Conference List Remove a party from a Conference 13. Idivert 14. Call Forward All 15. Call Park 16. Cisco Call Manager Web Page 17. Additional Assistance

4 Phone Parts Main Menu

5 Programmable Buttons Ring Indicator & Voice Mail Message Light Tom Smith X3579 Stand Adjustment Button Handset New Voic Msg Redial NewCall CFwdAll DND Soft Keys Feature Keys Volume Key Pad Headset, Mute, Speaker Navigation Wheel

6 Programmable Buttons Can be programmed as. 1. Line Appearances 2. Speed Dials 3. Other Features (i.e. Intercoms, Page)

7 Programmable Buttons When programmed as Line Appearances Amber (Flashing) = New Unanswered Call Green (Steady) = Connected Call Green (Flashing) = Call on Hold Red (Steady) = Coverage line in use Main Menu

8 Soft Keys Are Multi-Function buttons that enable you to use Day to Day Features Such as Hold, Transfer & Redial. Menu Features Change Ring Tones or access Call History. These keys change depending on the status of your phone. The display will show what features are available at that time. Soft Keys are Where all the Action is!!! Main Menu

9 Speaker Key (Green when activated) The Speaker is located under the Handset, the aaaaaaa Microphone is located towards the bottom right aaaaaaaacorner of the phone. Speaker Main Menu Microphone

10 Mute Key Deactivates the Microphone on the Handset, aaaaaaaheadset or Speaker aaaaaaamake sure button is RED before saying anything!!! Main Menu

11 Headset Key Activates Headset. (Green when activated) To Place headset in Standby mode 1. Press Headset button. 2. Press End Call Soft key. EndCall Main Menu

12 Feature Keys Main Menu

13 Feature Keys Messages Directories Help Services Settings Main Menu

14 Messages To access UNITY voic Press once Welcome to Unity, please enter your PIN

15 Messages Your default PIN is #

16 Directories Review Call History of calls that you ve missed, received, and/or placed. (Each category stores 100 entries) Also has a Personal & Corporate Directory 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options

17 Directories Missed Calls Callers that hung up or went to Voic . 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options

18 Directories Received Calls Callers that you spoke to. 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options

19 Directories Placed Calls Calls that you made. 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options

20 Directories Corporate Directory Is a directory of all employees 5. Corporate Directory Select Clear Exit Main Menu Directories Options

21 Directories You can search by First Name, Last Name or by Number First Name: Last Name: Number: Search Select Clear << Cancel Exit Directories Options

22 Settings Highlight Default Ring Then Press Select First 1. Default Name: Ring Jes_ Last Chirp Name: Number: Chirp 1 Select Search Dial EditDial Default Clear << Cancel More Exit Settings Options

23 Settings Highlight Ring Type Then press Play (or ) to hear the ring tone First 1. Chirp Name: 1 Jes_ Last 2. Classic Name: Ring 1 Number: 3. Jamaica 4. Saxophone 1 Search Select Clear Play << Cancel Save Exit Cancel Settings Options

24 Everyday Functions Making Calls Main Menu

25 Site Specific Dialing In Campus: Dial the 4-digit extension of the intended party Emergency: 2222 or 911 Local Emergency: Local: 9+ XXX+XXXX Local Out of Area: 9+1+Area Code + Number Domestic US: 9+1+Area Code + Number International: Country Code + (City Code) + Number (Press #, to make a faster connection)

26 Everyday Functions Making Calls You can place a call in any of the following ways: Tom Smith X3579 Lift the handset and dial the number Press a line button and dial the number Redial NewCall CFwdAll DND If using a headset, press HEADSET and then dial the number To use the speakerphone, press SPEAKER and dial the number Press the NewCall soft key and dial the number My favorite way Dial the number first (If you make a mistake press << soft key to backspace), then press the DIAL soft key (or lift the handset) Main Menu

27 Everyday Functions Hold Main Menu

28 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A Hold soft key

29 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More This symbol means you are connected to a call

30 To place a call on hold, press the Hold soft key Hold

31 1 Jill Jones (3517) 3:28 II Resume NewCall This symbol means the call is on hold

32 To take the call off hold, press the Resume soft key Resume

33 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More You are now reconnected to your call Main Menu

34 Everyday Functions Making a new call while being on a call Main Menu

35 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More While you are connected to a call, ask caller to hold

36 Then press the Hold soft key Hold

37 NewCall Then press the New Call soft key

38 1 Jill Jones (3517) 2 (3510) 0:04 Resume NewCall Transfer 3:28 II Dial the extension (or outside number) that you wish to communicate with

39 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:56 Hold EndCall Transfer More Have your conversation

40 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 1:13 EndCall Hold EndCall Transfer More When you are finished, press EndCall

41 1 Jill Jones (3517) 4:16 II Resume Resume EndCall Transfer More Then press Resume

42 1 Jill Jones (3517) 4:32 Hold EndCall Transfer More You are now reconnected to the previous call Main Menu

43 Everyday Functions Transfer Main Menu

44 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A Transfer soft key

45 1 Jill Jones (3517) 3:28 To transfer the call, press the Transfer soft key Hold EndCall Transfer More

46 1 Jill Jones (3517) 3:28 II Resume NewCall Transfer More The call will be placed on hold and you will hear a dial tone

47 1 Jill Jones (3517) 2 (3510) 0:04 3:28 II Dial the extension that you wish to transfer to Resume NewCall Transfer More

48 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 Hold EndCall Transfer More Announce your call

49 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:45 Hold Transfer EndCall Transfer Press Transfer again

50 Tom Smith X3579 Redial NewCall CFwdAll DND The Call is now transferred. Main Menu

51 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 Hold EndCall Transfer More Note: If the person refuses to take the call (does not answer or if voic answers) Main Menu

52 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:56 EndCall Resume EndCall Transfer More Press EndCall

53 1 Jill Jones (3517) 4:16 II Resume Resume EndCall Transfer More Then press Resume Main Menu

54 1 Jill Jones (3517) 4:32 Hold EndCall Transfer More You are now reconnected to the call

55 Everyday Functions Answering Multiple calls Main Menu

56 1 Jill Jones (3517) 2 Greg O'Connor (3577) 3:28 0:05 Answer Idivert If a new caller calls while you are connected to a call, you will see Caller I.D. Call Duration An Answer soft key You will also hear a beep!!!

57 Answering Multiple calls 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 Answer Answer Idivert Ask the 1 st call to hold Then, press the Answer soft key

58 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Hold EndCall Transfer More This will place the 1 st call on hold & connect you to the 2 nd call Main Menu

59 Switching between calls Main Menu

60 1 2 Jill Jones (3517) 3:28 II Greg O'Conner (3577) 0:05 Hold EndCall Transfer More Call #1 is on hold Call #2 is talking

61 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Resume NewCall Idivert More Highlight the call that is on hold

62 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Resume Hold EndCall Idivert More Then press Resume

63 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Hold EndCall Transfer More This will place the 2nd call on hold & reconnect you to the 1st call Main Menu

64 Joining Both Calls Main Menu

65 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Hold EndCall Transfer More Call #1 is talking Call #2 is on hold

66 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Resume NewCall Idivert More Highlight the call that is on Hold

67 1 Jill Jones (3517) 2 Greg O'Conner (3577) 3:28 0:05 II Resume NewCall Idivert More Press the More soft key

68 1 Jill Jones (3517) 2 Greg O'Conner (3577) 3:28 0:05 II Select EndCall Join More Then press the Join soft key

69 1 To Conference 3:28 Hold EndCall Transfer More You are now in a Conference Call Main Menu

70 Everyday Functions Conference (8 Party) Main Menu

71 1 Jill Jones (3517) 3:28 More Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A More soft key

72 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More To initiate a conference call, press the More soft key

73 1 Jill Jones (3517) 3:28 II Park Confrn EndCall ConfList More Then press the Confrn soft key

74 1 Jill Jones (3517) 2 (3510) 0:04 Resume NewCall Transfer 3:28 II Dial the extension (or outside number) that you wish to conference with

75 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 EndCall Confrn Announce your call

76 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:45 Confrn EndCalllst More Press Confrn again

77 1 To Conference 3:28 Hold EndCall Transfer More You are now in a Conference Call

78 Everyday Functions Conference 1 To Conference 3:28 Park Confrn ConfList More To add other members to the conference 1. Press the More soft key 2. Press the Confrn soft key 3. Dial the internal/external number 4. Press the Confrn soft key again Main Menu

79 Everyday Functions Conference Viewing Members Main Menu

80 1 To Conference 3:28 Hold EndCall Transfer ore More To view members in the conference 1. Press the More soft key

81 1 To Conference 3:28 Park Confrn ConfList More To view members in the conference 1. Press the More soft key 2. Then press the ConfList soft key

82 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More You will see all parties connected

83 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Update Exit Remove More The Conference List feature is a snapshot, it does not refresh automatically Press the Update Soft Key to refresh the display Main Menu

84 Everyday Functions Conference Removing Members Main Menu

85 1 To Conference 3:28 Hold EndCall Transfer ore More To view members in the conference 1. Press the More soft key

86 1 To Conference 3:28 Park Confrn ConfList More To view members in the conference 1. Press the More soft key 2. Then press the ConfList soft key

87 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More To remove a member from the conference (only the initiator can execute)

88 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More Highlight the member that you want to remove

89 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Remove Update Exit Remove More Then press the Remove soft key

90 1 Adam Green (3510) 3:28 Hold EndCall Transfer More The caller is now removed Main Menu

91 Additional Functions Idivert Main Menu

92 Idivert sends incoming calls to Voic Idivert Main Menu

93 Additional Functions Call Forward Main Menu

94 Call Forward sends incoming calls to Voic or Extension you specify CfwdALL Main Menu

95 Additional Functions Call Park Main Menu

96 Call Park places call on hold so that you can pick up the call from another location. Park Main Menu

97

98 Cisco Call Manager Webpage (CCM) Main Menu

99 Open Internet Explorer Type Note: If you see a certificate error, click continue.

100 Enter User ID = Windows profile. ( James Smith = jsmith) Password = Then click on the Log In button User ID Password

101 Click User Options to access all features

102 To Set up speed dials (Abbreviated Dials See handout for more info) Click User Options > Device > Speed Dials User Options Device User Settings Directory Personal Address book Fast Dials Mobility Settings Plugins Main Menu

103 For Additional Assistance Please call or Internal Extension: Press option 1 External Extension: Press 1 Itdhelpdesk Main Menu

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