Technology Training To Enhance the Safety of

Transcription

1 Technology Training To Enhance the Safety of Women, Youth & Children Shabna Ali & Cynthia Fraser Safety Net Canada Ottawa April 23, 2012 Department of Justice Canada National Victims of Crime Awareness Week BCSTH NNEDV

2 Safety Net Canada a collaboration of BCSTH: British Columbia Society of Transition Houses CIPPIC: Canadian Internet Policy & Public Interest Clinic NNEDV: National Network to End Domestic Violence s Safety Net Project With Support from the Canadian Network of Women s pp Shelters and Transtion Houses (CNWSTH)

3 Safety Net Canada Address: how technology impacts victims of domestic & sexual violence, stalking and abuse. Safety Plan: risks & benefits as technologies evolve. Increase capacity to do survivor defined prevention & intervention. ti Support Survivors: increase accessibility, safety, privacy, self determination, justice, gender equity & human rights.

4 Why should we talk with women, youth and children about technology use?

5 Technology Benefits Phones PDAs Caller ID Texting Faxes Voic GPS RFID IM & Chat Wireless TTY/Relay Cameras Computers Databases Biometrics Web & Internet Social Networking Virtual Worlds Screen Readers Braille Devices Speech Synthesizers Magnifiers, Switches it is constantly evolving!

6 Perpetrators Misuse Technology Interception Impersonation Harassment Stalking Monitoring Environmental Manipulation Tracking Locating Coercion Threats Spoofing Targeting Grooming

7 Tools, Devices & Networks Evolve, Converge, Merge Phone Computer How does this impact safety risks? Finding evidence?

8 Phone & Computer Voic Helps document threats by perpetrator Perpetrators t intercept t and erase messages, even remotely. Guess passwords. Where is evidence? Phone or Internet company? Number of days saved? PHONE INTERNET

9 Annonymize, Spoof & Record Perpetrators misuse to impersonate, threaten & stalk Survivors can use for relocation privacy Law: party to call? Consent to record? Companies accept subpoenas Caller ID Spoofing Voice Changer Record Live Calls Web Control Panel No Computer Needed. Use Calling Card Number.

10 Caller ID Unblocking

11 Phone Number: Reverse Lookup Perpetrators research #s

12 Caller ID Safety & Trace Discuss optional Caller ID phone services with victims: per call block, call block of certain #s, call trace, etc. Have agency policies on Caller ID. Test blocked lines used to contact victims. Buy generic (not identified with your agency) phones for some texts & call backs to victims.

13 Safety & Evidence Alert etsurvivors s that atany ycall might tbe spoofed OR recorded by an abuser, stalker, impersonator Inform survivors when it is legal or illegal to record a live conversation Eid Evidence: Collect evidence to explain faked evidence trails from spoofing. What did the perpetrator use to illegally record call? What did the perpetrator use to illegally record call? Get court order? Keep original evidence if possible.

14 Optional Phone Service Unlimited phone numbers. Route your Google # to all your real phone #. Difficult to track. Anonymous. Has benefits & risks

15 VOIP Internet Phone Portable (anywhere) or fixed (home, work). 911 less reliable, you can register current address with VoIP Provider. If Internet goes down, you loose phone. Abusers can misuse it to Spoof calls, unblock blocked #, screen & forward calls, monitor call log & voic

16 Cordless Phone Interception Can be intercepted by scanners, baby monitors, other cordless phones, etc. May continue to broadcast even if you switch to a corded phone. Must unplug base unit. Transmitter range: Walk until your cordless phone is out of range? Powerful antennas might intercept your cordless call from even further away.

17 Perpetrator might: Mobile Phones Secretly listen to or record live calls Monitor device or online records (password) Sync with Bluetooth & steal data Track the phone s location

18 Cell Phone SIM Card Spy Insert SIM card in box. Call # to listen in. Insert SIM card in reader to view, save or edit cell phone files.

19 Cell Phone Spyware Record & listen to calls, view everything, track location

20 Bluetooth Wirelessly Connect Devices Risks: Theft of data Hijack your phone or computer. Safety & Security: Hide Bluetooth device or turn it off Change default password To permanently unpair, Reset to factory settings

21 Mobile Phone Safety Safety plan about interception & monitoring: Check settings: Bluetooth, GPS, etc. Can turn off when not in use Make sure cell phones used by staff are secured. Password protect cell phones, secure Bluetooth access. Use safer phone; provide new donated safer phones for victims

22 Text Messages: Many Ways to Send 1. From phone to phone even to a landline. 2. From , address to a cell phone number (number@cellphonecompany.com). 3. Via phone company s website (either registered or anonymous) or text spoofing site. Only TELUS handsets receive messages from this Telus webpage

23 Send Free Texts from Websites May be limited to certain phone service providers Block your # in some free text services service Text Canada may not be used to commit any unlawful act or to misrepresent the identity of the user.

24 TigerText Text other TigerText users. Choose Message Lifespan. Delete on Read. Clear Chat. Group Texts. Send Photo.

25 Textual & Sexual Harassment Video: A Thin Line & That s Not Cool:

26 Youth & Teen Texting Without texting, many teens say their social life would be ruined Many teenssay they get harassed & bullied via texts t On average, children get their first cell phone at age 10

27 Texting Evidence Can Vanish Quickly Document how the victim feels about the texts. Take screenshots. Or, photograph / video the text message content. Sometimes texts can be saved on a phone SIM or Memory card. Phone companies only briefly store text messages. Police need to send preservation order ASAP. With a court order, law enforcement might get a phone company to search backup media and retrieve some messages "deleted" d" from a phone.

28 Texting to Safety May work in an emergency when voice service doesn t. Best Practices: Have safety centered policy on texting with survivors Safety Plan around impersonation & fake texts Respond quickly on evidence collection

29 Summary: Alert survivors that any Caller ID, phone conversation or message might get recorded dd or intercepted t by a perpetrator. Safety plan around impersonation. Address agency / staff use. Put passwords on all devices and voic . Contact phone carrier. Add codes to secure online billing records, etc. Discuss evidence collection: screenshots, timelimits, what device and service were used, fake trails. Use a safer phone new donated phones.