South Australia Police POSITION INFORMATION DOCUMENT

Transcription

1 South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Project and Policy Classification : ASO4 Position Title : Business Analyst/Programmer Service : Performance Management and Reporting Service Branch : Planning, Policy and Review Branch Section : Business Information Section LEVEL CHARACTERISTICS The position is classified at the Administrative Services Level 4 by virtue of the requirement to: Have responsibility for a range of functions within an agency Exercise administrative responsibility for a unit of agency activity Apply initiative and judgement where procedures are not clearly defined Have sound discipline and knowledge gained through experience, training or education Work with limited direction within broadly defined guidelines and exercise a degree of autonomy in the discharge of duties Undertake projects that may have impact on agency operations Have knowledge of the role of agency structures and service functions POSITION SUMMARY The Business Analyst/Programmer is accountable to the Officer in Charge, Business Information Section (BIS) for the provision of information products and services. This will be achieved through the interrogation of existing databases (involving the development and maintenance of a library of complex extraction programs) and other research sources, or through the design, implementation, documentation and maintenance of information collection systems. The Business Analyst/Programmer will be required to provide and interpret data and produce analytical reports on key trends; to research and produce background information for corporate-level reports; to contribute to corporate mapping and performance-related products; to contribute to the quality, reliability and relevance of data, and to provide a consultative service for users of data products. Branch\BusinessInformationSection\BIS Business Analyst ASO4.doc

2 POSITION CHARACTERISTICS The South Australia Police provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. The Business Information Section contributes to the strategic and operational direction of SAPOL by the provision of timely and accurate management information to support decision making. The section facilitates the Performance Outcome Review and Benchmark Meeting process on behalf of the Commissioner and Deputy Commissioner of Police and provides an Executive Information and Management Information System. The functions of BIS include: Identify and continually review the business information needs of SAPOL as approved by the Executive. Provide an integrated and coordinated approach to the decision support needs within SAPOL as approved by the Executive. Facilitate the sourcing of validated data within SAPOL. Implement and maintain an Executive and Management Information System to support decisionmaking within the organisation. Manage the analysis and interpretation of business related information. Coordinate the production of the Management Information Report and Service Report. Contribute towards and identify opportunities to continually improve the Performance Outcome Review and Benchmark Meeting processes. Contribute to the identification of key performance drivers within the organisation and implement processes to measure the performance of the organisation. Ensure the provision of corporate maps on significant strategic trends and issues. Ensure that BIS contributes to the success of intelligence led policing by providing early warning intelligence to the Executive on a range of issues which impact on the performance of SAPOL Manage the National Crime Recording Standard rules and their integration into the SAPOL Crime Reporting Manual. BIS s responsibilities in relation to the Performance Outcome Review evaluations, Key Performance Indicator (KPI) and driver identification, and provision of intelligence data to the Executive clearly aligns the Section within the strategic arm of SAPOL. The Business Analyst/Programmer will: Contribute to the creation of Serve and Management Information Reports. be responsible for the identification, development, documentation and maintenance of a library of programs to satisfy regular and adhoc requests for statistically based data. be responsible for the development and maintenance of a register of BIS products and services, including counting rules and procedures. be responsible for LAN management within BIS. assist in the development of analytical corporate mapping on both crime and non-crime subjects. contribute to the preparation and presentation of Performance Outcome Reviews and other outputs of BIS, including IT hardware and software support. design, implement, document and maintain electronic and other information collection systems as required for the production of BIS outputs. contribute to the quality, reliability and relevance of data used in the production of BIS outputs. provide a consultative service for data products.

3 interrogate databases and other research sources, provide data and analysis on key trends, produce internal briefing papers and reports, assist in the production of corporate performance reports, research and produce background information for corporate-level reports. be required to work both independently as well as a member of a team on projects and assignments of a significant and highly complex nature. The Business Analyst/Programmer will be required to take responsibility for different sections of the development life cycle on allocated projects. This work includes client liaison, systems development and user training. The Business Analyst/Programmer will be required to work on concurrent projects for a range of team leaders within BIS, on a flexible basis, including the requirement to take up development work in any system within the Section and deliver relevant outcomes in a timely manner. To address any staff shortfalls, the Business Analyst/Programmer will be required to learn and undertake other specific core BIS activities on a temporary basis, relevant to the job classification. ORGANISATION SUPERVISOR REPORTS TO: SUPERVISOR'S POSITION : SUBJECT POSITION : Officer in Charge, Business Information Section Senior Business Analyst Business Analyst/Programmer OTHER POSITIONS REPORTING TO THE SUPERVISOR:

4 South Australia Police JOB AND PERSON SPECIFICATION Title of Position : Business Analyst/Programmer Classification Code : ASO-4 Position Number : Position Created : / / Type of Appointment : Permanent/Temporary/Other (strike out if not applicable) Service : Performance Management and Reporting Service Branch : Planning, Policy and Review Branch Section : Business Information Section Job & Person Specification Approval (for all positions excluding senior positions)... / / Commissioner of Police or Delegate P.C.O. Reference Numbers 57/1/370549, 1598/93, 2062/06 JOB SPECIFICATION 1. Summary of the broad purpose of the position, and its responsibilities / duties. The Business Analyst/Programmer is accountable to the Officer in Charge, BIS for the provision of information products and services. This will be achieved through the interrogation of existing databases (involving the development and maintenance of a library of complex extraction programs) and other research sources, or through the design, implementation, documentation and maintenance of information collection systems. The Business Analyst/Programmer will be required to provide and interpret data and produce analytical reports on key trends; to research and produce background information for corporate-level reports; to contribute to corporate mapping and performance-related products; to contribute to the quality, reliability and relevance of data, and to provide a consultative service for users of data products. 2. Reporting / working relationships (to whom the person reports, staff for whom the person is responsible and other significant connections and working relationships within the organisation) The Business Analyst/Programmer reports to the Senior Business Analyst Officer, BIS. 3. Special Conditions (Such as non-metropolitan location, travel requirements, frequent overtime) Some out of hours work may be required. Some intrastate and interstate travel may be required from time to time.

5 4. Statement of Key Outcomes and Associated activities (Group into major areas of responsibility and list in descending order of importance. Continue on next page if necessary) Contribute to the efficient and effective provision of information to clients of BIS: identifying, developing, documenting and maintaining a library of programs to satisfy regular and adhoc requests for statistically based data. assisting in the development of analytical corporate mapping on both crime and non-crime subjects. designing, implementing, documenting and maintaining electronic and other information collection systems as required for the production of BIS outputs. contributing to the quality, reliability and relevance of data used in the production of BIS outputs. Ensure the provision and analysis of reports by: interrogating databases and other research sources, providing data and analysis on key trends, producing internal briefing papers and reports, assisting in the production of corporate performance reports, researching and producing background information for corporate level reports. Contribute to the role of BIS by: Contribute to the creation of Service and Management Information Reports. contributing to the preparation and presentation of Performance Outcome Reviews and other outputs of BIS, including IT hardware and software support. providing a consultative service for data products. working both independently as well as a member of a team on projects and assignments of a significant and highly complex nature, taking responsibility for different sections of the development life cycle on allocated projects. This work includes client liaison, systems development and user training. working on concurrent projects for a range of team leaders within BIS, on a flexible basis, including the requirement to take up development work in any system within the section and deliver relevant outcomes in a timely manner. Undertaking, as required, other specific core BIS activities on a temporary basis, relevant to the job classification. Contribute to the administrative functions of BIS: developing and maintaining a register of BIS products and services, including counting rules and procedures. taking responsibility for LAN management within BIS. Contribute to the maintenance of an harmonious safe and healthy workplace, free of harassment, unlawful discrimination and bullying and where diversity is valued. Certified Correct by OIC/Branch Head :... / / Acknowledged by current occupant :... / / Name of current occupant :

6 PERSON SPECIFICATION Essential Minimum Requirements (Those characteristics considered absolutely necessary.) Educational / Vocational Qualifications (Include only those listed in Commissioner's Standard No. 2 as an essential qualification for a specified group.) Nil Personal Abilities/Aptitudes/Skills (Related to the job description, and expressed in a way which allows objective assessment.) Demonstrated high level of personal integrity and conduct. Ability to write comprehensive programs for the retrieval of information held in databases. Ability to produce outputs to a very high standard of accuracy. Well developed conceptual skills and the proven use of initiative in solving problems. Demonstrated ability to be self-motivated and to liaise effectively with other stakeholders. Demonstrated ability to work with minimum supervision. Demonstrated high level of verbal and written communication skills. Ability to analyse and vet the work of others, including the application of appropriate quality assurance techniques. Demonstrated ability to organise and prioritise workload that has a wide variety of tasks and to meet tight deadlines. Demonstrated ability to work in a small team environment and achieve agreed objectives. Demonstrated ability to contribute to the maintenance of an harmonious, safe and healthy workplace, free of harassment, unlawful discrimination and bullying and where diversity is valued. Experience (Including Community Experience) Experience in computer programming and data warehousing applications such as Business Ofjects, SAS and similar software. Experience in the analysis, design, implementation, and documentation of computer based management information systems. Experience in the preparation of comprehensive documentation, such as manuals and data dictionaries. Experience in the development and provision of tailored information products and services. Experience in LAN management such as directory and file management; and including subadministration functions. Experience in the provision of technical advice on data and quality assurance issues, including the identification of data anomalies or counting rule issues. Experience in communicating technical concepts to non computing personnel. Experience in the use of Microsoft Office products, including Excel, Word, Project, Powerpoint. Knowledge Knowledge of relational database concepts. Knowledge of statistical analysis software. Knowledge of the principles of Equity and Diversity Requirements. Demonstrated proficient knowledge and commitment to OHS&W legislation, principles and practices, and risk assessment in accordance with the OHS&W Act (1986), Regulations & AS/NZS4360 Standard.

7 Desirable Characteristics (To distinguish between applicants who have met all essential requirements) Personal Abilities/Aptitudes/Skills The ability and willingness to learn new skills associated with new technology/data processing and statistical analysis. Experience Experience as an analyst in a specialist statistical environment. Experience in working with current information systems in the crime and justice field, particularly police related systems. Experience in the development and use of data models for statistical projections. Experience in the use of software such as Paradox, Access, SPSS, MapInfo and desktop publishing software. Demonstrated experience in the interpretation and presentation of spatial data, using GIS technology. Demonstrated experience in hardware, software and audiovisual equipment support. Knowledge Knowledge of trends and issues within the criminal justice environment, particularly police organisations. Knowledge of criminal justice and emergency management processes, particularly crime recording, juvenile justice processes and computer aided dispatch processes. Knowledge of content management systems and issues, as applied to internet/intranet technology. Knowledge of data analysis and interpretation techniques used in SAPOL. Knowledge of research methods and techniques. An understanding of wider issues relating to client related data, such as privacy and confidentiality, security, etc. An understanding of the organisation structure, the operation of SAPOL and knowledge of departmental policies, procedures and practices, particularly with regard to Performance Management and Reporting Service. Educational / Vocational Qualifications (Considered to be useful in carrying out the responsibilities of the position) An appropriate tertiary qualification in information technology or statistics.