Data Transfer User Guide

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1 Data Transfer User Guide Contents How to Use Syncios Data Transfer for Windows? How to download and install Data Transfer How to Register Syncios Data Transfer How to Transfer Contacts, Messages, Music, Photos and More between ios and Android Phones... 5 Step 1. Connect Two of Your Devices to Computer... 5 Step 2. Enable USB debugging mode - for Android device ONLY (Optional)... 6 Step 3. Start to Transfer Data from One Phone to Another How to Backup and Restore Phone Data? How to Backup Phone Data to the Computer How to Restore Phone from the Saved Backup? How to Transfer itunes music and playlist to Mobile Phone? Mac version How to download and install Data Transfer How to Register Syncios Data Transfer Mac version How to Transfer Contacts, Messages, Music, Photos and More between ios and Android Phones Step 1: Connect Two of Your Devices to Computer Step 2. Start to Transfer Data from One Phone to Another... 15

2 4. How to Backup and Restore Data Step 1: How to Backup Mobile Phone Data to the Computer Step 2: How to Restore Saved backup files to Phone FAQs: What to do if the device fails to connect with Syncios Data Transfer How to Enable USB Debugging Mode On Your Android Mobile Phone Device What to do when the Contacts fail to copy from the old phone to the new one? What to do if I get "Syncios Data Transfer can t be opened because it is from an unidentified developer" error

3 Syncios Data Transfer, simple yet effective solution for transferring content between Android and ios, which allows you to transfer contacts, text messages, call logs, photos, music, video and apps between ios & Android. It supports multiple OS: data shift between multiple phones run Android and ios, as well as multiple brand phones: Apple, Samsung, HTC, Sony, MOTOROLA, LG, HUAWEI, ZTE and more. One-click Phone to phone data transfer. Backup phone data to PC. Restore data in lossless quality. Supported Android & ios devices.

4 How to Use Syncios Data Transfer for Windows? 1. How to download and install Data Transfer Simply download and install this Android assistant on your computer from: 2. How to Register Syncios Data Transfer Step 1. Click menu button on the right corner of the program interface Step 2. Choose Register in the drop-down list, you will get the register window below. Step 3. Copy and paste the Name and Code into the registration popup dialog. Note: The registration name is case sensitive. And, please do not add blank at the beginning or the end of the word.

5 3. How to Transfer Contacts, Messages, Music, Photos and More between ios and Android Phones Step 1. Connect Two of Your Devices to Computer To start with, run the program and connect two devices (they can be an Android phone or tablet, iphone, ipad and ipod touch) to your computer via USB cables. When your devices are connected and recognized by your program, your devices will show in the window as follow.

6 Note: itunes must be installed to make sure the program work properly, since it needs certain data from itunes to do the sync. Here take idevice for example. The names of your devices will be displayed in the places of "Source" and "Target". You can click Flip to change which one be the source and the targeted phone. Step 2. Enable USB debugging mode - for Android device ONLY (Optional)

7 For ios devices, please scroll down. Android users may encounter below situations: * Install USB Driver for Android Generally the computer will auto install the proper driver when connecting your New Android smartphone or tablet via USB. Without the drivers or when they are not installed properly, the computer won t be able to detect your device. Note: If you have installed proper driver before, you can skip this step. * Enable USB debugging If you have enabled USB debugging on your device before, you can skip this step. Click here to learn how to enable USB Debugging Mode in details>> Step 3. Start to Transfer Data from One Phone to Another Now, data on your source phone that can be transferred are listed in the middle, such as contacts, photos, messages, etc. You only need to check those you wish to transfer to another phone and click Start Copy. The selected files would be fully copied to your target phone.

8 4. How to Backup and Restore Phone Data? 1. How to Backup Phone Data to the Computer First, run Data Transfer while your ios, Android phone is connected to the computer with a USB cable. Select the Backup option in the Home Menu to bring up the Backup Panel. Once you check all the data that you wish to backup, click Start Copy, and Data Transfer will start to back up the selected contents on your phone to the computer.

9

10 2. How to Restore Phone from the Saved Backup? Select Restore option from the home page while your phone is connected to the computer. Then, in its drop down list, select a backup file format. After you locate the saved backup file that you wish to restore to your phone, click Start Copy to transfer the contents from the backup file to the target phone. 5. How to Transfer itunes music and playlist to Mobile Phone?

11 Now, Syncios Data Transfer also empowers you to transfer itunes playlists to your Android phone as well as idevice effortlessly. Select Restore from itunes music and playlist in the drop-down list, tick the playlists you would like to transfer to your devices. Music number will be displayed, check the music box, then simply click the button Start Copy, the music files will be copied to your Android or ios devices within minutes.

12 Mac version 1. How to download and install Data Transfer Simply download and install this Android assistant on your computer from: 2. How to Register Syncios Data Transfer Mac version Step 1. Run Syncios Data Transfer, click the menu bar "Syncios Data Transfer". Step 2. Choose Registration in the drop-down list, you will get a registration popup dialog below. Step 3. Copy and paste the Name and Code into the registration popup dialog. Note: The registration name is case sensitive. And, please do not add blank at the beginning or the end of the word.

13 3. How to Transfer Contacts, Messages, Music, Photos and More between ios and Android Phones Step 1: Connect Two of Your Devices to Computer Run Syncios Data Transfer on Your Mac, you will see main 3 modules in the main window. To transfer content from one to another, put your mouse over Phone to Phone Transfer mode, you will see the Start button popping up, click on it.

14 Now you should have arrived at the phone transfer window. Connect the two devices with USB cables that came with them. Once recognized, your devices will automatically be displayed within the transfer window. Select whether you would like to transfer all content or select individual data you would like to transfer. Note: If you have Android device to be connected, you will be asked to open USB Debugging mode and install driver. When your devices are connected and recognized by your program, your devices will show in the window as follow. Please wait patiently. Note: You need to install itunes on your PC, if you intend to transfer data from or to ios.

15 Here take transfer ipod Touch content to ipad for example. Your devices will be displayed in "Source" column on the left and "Target" column on the right. You can switch positions by clicking the button "Flip" in the middle. If you need to empty your destination phone before the transfer, you can tick off the bar "Clear data before copy" under the target phone picture. Step 2. Start to Transfer Data from One Phone to Another The data on your source phone which can be transferred to target phone are listed in the middle, such as contacts, apps, photos, music,

16 videos, etc. All types of files are automatically checked once recognized, you can uncheck the box to cancel it. Once you confirm the files you want to transfer are checked, click Start Copy button, you will be shown the copy process, including file transfer progress, files types transferring. Depends on the files size, the copy process will take a while. Make sure the two devices are well connected to the computer during the whole transferring process. 4. How to Backup and Restore Data Step 1: How to Backup Mobile Phone Data to the Computer

17 Go back to homepage, click on Backup your Phone option to bring up the Backup Panel. Once you check all the data that you wish to backup, click Start Copy, Data Transfer will start to back up the selected contents on your phone to the computer.

18 Step 2: How to Restore Saved backup files to Phone Choose Restore option from the Homepage menu when your phone is connected to the computer. Select a backup file format from the dropdown list, like Syncios Data Transfer, itunes backup file. After you choose backup file that you want to restore to your phone, click Start Copy to transfer the contents from the backup file to the target phone. Besides, you can also sync itunes music and playlist to both idevice and Android Phone.

19 FAQs: 1. What to do if the device fails to connect with Syncios Data Transfer The following reasons may lead to this case: The latest version of the product is not installed. The model of the device is not supported. There s something wrong with the USB cable or USB port. Android device driver is not properly installed. Please download from here. Did not authorize this PC on your phone screen. To resolve it, you can follow the steps below: Download the latest version of the product for reinstallation here. Make sure the device is supported by the product. For a list of the supported devices, you can visit this page. Reinsert your USB cable or use another USB cable to connect the device again. Authorize this PC on your phone screen.

20 If the above doesn't help you, contact us with the device information, including the model and system of your phone. 2. How to Enable USB Debugging Mode On Your Android Mobile Phone Device If you didn t enable USB debugging on your device before connecting to Syncios Data Transfer, you will be prompt to enable USB debugging mode to continue. Enable USB Debugging Mode on Android: How to Enable USB Debugging on Xiaomi Mi 5/4/3 How to Enable USB Debugging on Motorola Moto G How to Enable USB Debugging on OnePlus 1/2/X How to Enable USB Debugging on Samsung Galaxy Note 5/4/3 How to Enable USB Debugging on Samsung Galaxy S5/S6/S6 Edge How to Enable USB Debugging on Samsung Galaxy S7/S7 Edge How to Enable USB Debugging on Huawei Mate 7/ 8

21 How to Enable Debugging Mode on Lenovo K5/K4/K3 Note How to Enable USB Debugging on LG G5/G4 How to Enable USB Debugging on HTC 10 How to Enable USB Debugging on HTC One How to Enable USB Debugging on Google Nexus 6P How to Enable USB Debugging on OPPO F1/F1 Plus How to Enable USB Debugging on Asus ZenFone 3. What to do when the Contacts fail to copy from the old phone to the new one? The case may appear when the device is asleep or the USB cable is damaged. To resolve it, you can follow the steps below: Reconnect the USB cable to try again in case it is disconnected for some reason during transferring. Close itunes or other similar programs as it may cause some compatible issues. Make sure your device is awake. If you are using Android phone as the source device, it will become asleep if you leave it alone for a long time. You can click Settings>Developer options to check Stay awake.

22 If it still doesn't work, contact us with the log file. You can click the Send Feedback button on the top right corner to send us the log file. 4. What to do if I get "Syncios Data Transfer can t be opened because it is from an unidentified developer" error. When installing Syncios Data Transfer on Mac Mountain Lion & Mavericks, you may get the aforementioned error dialog saying that "Syncios Data Recovery can t be opened because it is from an unidentified developer", just as it shows below:

23 Solution The reason is that Mac OS includes new features to improve security for users. One of the new default options prevents users from being able to install or launch applications that are not downloaded from the Mac App Store, or that have not been digitally signed by the developers. To install Syncios Data Transfer on Mac Mountain Lion & Mavericks, you should follow the steps below: 1. Go to System Preferences > Security & Privacy. 2. Click the lock icon in the lower-left corner and enter your administrator username and password to make change. 3. Under "Allow applications downloaded from", select "Anywhere"

24 Click the lock to prevent further changes. After that, you can launch and run Syncios Data Transfer on your Mac OS normally. Note: You can change the security setting back to Mac App Store and identified developers or Mac App Store as desired, for improved security.

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