Model No.: D90N30ASLRIII-B6 Item No.: Rev 2. Microwave Oven Convection Oven Grill

Transcription

1 Model No.: D90N30ASLRIII-B6 Item No.: Rev 2 Microwave Oven Convection Oven Grill

2 1 Precautions To Avoid Possible Exposure To Excessive Microwave Energy Specifications Installation Grounding Instructions Radio Interference Important Safeguards Microwave Cooking Principles Utensils Guide Component Diagram Control Panel How To Set The Oven Controls Setting the Clock Microwave Cooking Grill Convection Microwave + Grill Microwave + Convection Weight Defrost Multi-Stage Cooking Menu Cook Other Convenient Features Minute Timer Child Proof Lock Quick Start To Stop The Oven While The Oven Is Operating Automatic Protection Mechanism Cooling Feature Cleaning Troubleshooting Warranty Against Defect Page 2 of 27

3 1 Precautions To Avoid Possible Exposure To Excessive Microwave Energy a) Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces. c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the Door (bent), Hinges and latches (broken or loosened), Door seals and sealing surfaces. d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel. 2 Specifications Power Consumption: Rated Microwave Output: Operation Frequency: Outside Dimensions: Oven Cavity Dimensions: Oven Capacity: Cooking Uniformity: Net Weight: V~50Hz 1400W Input (Microwave) 2200W (Convection) 1250W (Grill) 900W 2450MHz 300mm(H) 539mm(W) 446mm(D) 240mm(H) 354mm(W) 358mm(D) 30 Litres Turntable System Approx kg Page 3 of 27

4 3 Installation 1. Make sure that all the packing materials are removed from the inside of the door. 2. WARNING: Check the oven for any damage, such as misaligned or bent door, damaged door seals and sealing surface, broken or loose door hinges and latches and dents inside the cavity or on the door. If there is any damage, do not operate the oven and contact qualified service personnel. 3. This microwave oven must be placed on a flat, stable surface to hold its weight and the heaviest food likely to be cooked in the oven 4. Do not place the oven where heat, moisture, or high humidity are generated, or near combustible materials. 5. For correct operation, the oven must have sufficient airflow. Allow 20cm of space above the oven, 10cm at back and 5cm at both sides. Do not cover or block any openings on the appliance. Do not remove feet. 6. Do not operate the oven without glass tray, roller support, and shaft in their proper positions. 7. Make sure that the power supply cord is undamaged and does not run under the oven or over any hot or sharp surface. 8. The socket must be readily accessible so that it can be easily unplugged in an emergency. 9. Do not use the oven outdoors. 10. Only to be freestanding. Page 4 of 27

5 4 Grounding Instructions This appliance must be grounded. This oven is equipped with a cord having a grounding wire with a grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current. It is recommended that a separate circuit serving only the oven be provided. Using high voltage is dangerous and may result in a fire or other accident causing oven damage. WARNING Improper use of the grounding plug can result in a risk of electric shock. NOTE: If you have any questions about the grounding or electrical instructions, consult a qualified electrician or service person. Neither the manufacturer nor the dealer can accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical connection procedures. The wires in this cable main are coloured in accordance with the following code: Green and Yellow = EARTH Blue = NEUTRAL Brown = LIVE Page 5 of 27

6 5 Radio Interference Operation of the microwave oven can cause interference to your radio, TV, or similar equipment. If there is interference, it may be reduced or eliminated by taking the following measures: 1. Clean door and sealing surface of the oven. 2. Reorient the receiving antenna of radio or television. 3. Relocate the microwave oven with respect to the receiver. 4. Move the microwave oven away from the receiver. 5. Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits. 6 Important Safeguards When using electrical appliances, basic safety precautions should always be followed, including the following: WARNING: To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy: Ensure children and babies do not play with plastic bags or any packaging materials. Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapours in this appliance. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use. Page 6 of 27

7 This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are aged from 8 years and above and supervised. Warning: When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated. This appliance is heavy. Care should be taken when moving it. Do not pull or push using the door. Turn off and unplug before moving. Do not attempt to modify this product in any way. VERY IMPORTANT: Ensure that appliance does not get wet (water splashes etc.). Do not use appliance with wet hands. Do not immerse appliance in water or other liquids or use near sinks, baths or showers. Page 7 of 27

8 Always operate the appliance from a power source of the same voltage, frequency and rating as indicated on the product identification plate. Position the power supply lead properly so that it will not be pinched by items placed on or against it or have the appliance resting on it. Use only accessories recommended or supplied by an authorised service centre or qualified dealer. The use of accessories not intended for use with this appliance may cause injuries to the user or damage to the appliance. Appliance should not be used outdoors, placed near a hot gas or electrical burner or placed in a heated oven. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat. Do not operate appliance underneath or near flammable or combustible materials (e.g. curtains). Unplug this appliance before cleaning or storing or when unused for long periods of time. If this appliance is used by a third party, please supply the instruction manual with it. Do not misuse the cord. Never carry the appliance by the cord or pull to disconnect it from the outlet. Instead, grasp the plug and pull to disconnect. To fix stably, the appliance must be placed on a flat and solid surface. It should not be laid on any soft material. Do not place any other appliance on top of the Oven. Do not operate the oven when empty. Page 8 of 27

9 Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has been damaged or dropped. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard. To reduce the risk of fire in the oven cavity: a. When heating food in plastic or paper container, keep an eye on the oven due to the possibility of ignition; b. Remove wire twist-ties from paper or plastic bags before placing bag in oven. c. If smoke is observed, switch off and unplug the appliance and keep the door closed in order to stifle any flames. d. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in the cavity when not in use. WARNING: Liquid or other food must not be heated in sealed containers since they are liable to explode. Microwave heating of beverage can result in delayed eruptive boiling, therefore care has to be taken when handling the container. Do not fry food in the oven. Hot oil can damage oven parts and utensils and even result in skin burns. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode even after microwave heating has ended. Page 9 of 27

10 Pierce foods with heavy skins such as potatoes, whole squashes, apples and chestnuts before cooking. The contents of feeding bottles and baby jars, after heating, should be stirred or shaken and the temperature should be checked before serving in order to avoid burns. Cooking utensils may become hot because of heat transferred from the heated food. Pot holders may be needed to handle the utensil. Utensils should be checked to ensure that they are suitable for use in the microwave oven. WARNING: It is hazardous for anyone other than a trained person to carry out any service or repair operation which involves the removal of any cover which gives protection against exposure to microwave energy. This product is a Group 2 Class B ISM equipment. The definition of Group 2 which contains all ISM (Industrial, Scientific and Medical) equipment in which radio-frequency energy is intentionally generated and/or used in the form of electromagnetic radiation for the treatment of material, and spark erosion equipment. For Class B equipment is equipment suitable for use in domestic establishments and in establishments directly connected to a low voltage power supply network which supplies buildings used for domestic purpose. WARNING: Do not install oven over a range cooktop or other heat-producing appliance as it could be damaged and the warranty would be void. The microwave oven shall not be placed in a cabinet. Take care as the door or the outer surfaces may get hot when the appliance is operating. Page 10 of 27

11 The appliance shall be placed against a wall. Never remove the distance holder in the back or on the sides, as it ensures a minimum distance from the wall for air circulation WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent and qualified person. The appliance is not intended to be operated by means of an external timer or separate remote-control system. The microwave oven is for household use only and not for commercial use. Please secure the turn table before you move the appliance to avoid damages. Caution: It is dangerous to repair or maintain the appliance other than by a specialist because under these circumstances the cover has to be removed which assures protection against microwave radiation. This applies to changing the power cord or the lighting as well. Send the appliance to a competent and qualified person. The microwave oven is intended for defrosting, cooking and steaming of food only. Use oven gloves if you remove any heated food to prevent burns. Caution! Steam will escape, when opening lids or wrapping covers after heating. If smoke is emitted, switch off and unplug the appliance and keep the door closed in order to stifle the flames / smoke. Page 11 of 27

12 No liability can be accepted for any damage caused by noncompliance with these instructions or any other improper use or mishandling of appliance. This product has not been designed for any uses other than those specified in this booklet Read and Save These Instructions 7 Microwave Cooking Principles 1. Arrange food carefully. Place thickest areas towards outside of dish. 2. Watch cooking time. Cook for the shortest amount of time indicated and add more as needed. Food severely overcooked can smoke or ignite. 3. Cover foods while cooking. Covers prevent spattering and help foods to cook evenly. 4. Turn foods over once during microwaving to speed cooking of such foods as chicken and hamburgers. Large items like roasts must be turned over at least once. 5. Rearrange foods such as meatballs halfway through cooking both from top to bottom and from the centre of the dish to the outside. 8 Utensils Guide 1. The ideal material for a microwave utensil is transparent to microwave, it allows energy to pass through the container and heat the food. 2. Microwaves cannot penetrate metal, so metal utensils or dishes with metallic trim should not be used. 3. Do not use recycled paper products when microwave cooking, as they may contain small metal fragments which may cause sparks and/or fires. Page 12 of 27

13 4. Round /oval dishes rather than square/oblong ones are recommend, as food in corners tends to overcook. 5. The list below is a general guide to help you select the correct utensils. IMPORTANT: The Baking Plate which is supplied with this appliance must only be used with either the Grill Function, Convection Function, Combination Mode Microwave + Grill Function or Combination Mode Microwave + Convection Function Only. It MUST NOT be used with Only the Microwave Function. Cookware Microwave Grill Convection Combination* Heat Resistant Glass Yes Yes Yes Yes Non Heat Resistant Glass No No No No Heat Resistant Ceramics Yes Yes Yes Yes Microwave Safe Plastic Dish Yes No No No Kitchen Paper Yes No No No Metal Tray No Yes Yes No Metal Rack No Yes Yes No Aluminium Foil & Foil Container No Yes Yes No * Combination: applicable for both "microwave + grill", and "microwave + convection" cooking NOTE: The Microwave function cannot be used at the same time as the Grill or Convection Function. Refer to sections Microwave + Grill and Microwave + Convection for further instruction. Page 13 of 27

14 9 Component Diagram Door Handle 6 Microwave Guide 2 Oven Window 7 Control Panel 3 Roller Ring 8 Baking plate 4 Grill Heater 9 Door Safety Lock System 5 Glass Tray 10 Drive Spindle IMPORTANT: The Baking Plate (Item 8) must only be used with either the Grill Function, Convection Function, Combination Mode Microwave + Grill Function or Combination Mode Microwave + Convection Function Only. It MUST NOT be used with Only the Microwave Function. Page 14 of 27

15 10 Control Panel DISPLAY WINDOW Used to indicate clock, cooking time, etc. NUMBER PADS Used to enter clock, cooking time, temperature, etc. POWER LEVEL Press to select microwave power level. GRILL Press to set a grill-cooking program. CONVECTION Press to program convection cooking. MICROWAVE + GRILL Press to select one of two combination cooking settings. MICROWAVE + CONVECTION Press to select one of four combination cooking settings. WEIGHT DEFROST Touch to defrost food by weight. TIMER/CLOCK Use to set the clock and the oven timer. QUICK COOK PADS: POPCORN, BEVERAGE, REHEAT, POTATO, SPAGHETTI, PIZZA, CAKE, CHICKEN START Press to start cooking program. QUICK START Touch to start the oven quickly at full power. (Please also see the following pages for more detail) CANCEL Touch to stop cooking program or clear all previous settings before cooking starts. Page 15 of 27

16 11 How To Set The Oven Controls 11.1 Setting the Clock When the oven is first plugged in, you must set the clock time. When the unit is plugged in, the clocks default setting is 24h format. To change to 12h format: 1. In standby made, press and hold down TIMER/CLOCK pad for 3 seconds to select 24-hour clock, then press TIMER/CLOCK pad to select 12-hour clock. 2. Use the number pads to enter clock time. 3. Press TIMER/CLOCK pad to confirm and set Microwave Cooking The longest cooking time is 99 minutes 99 seconds (99:99). Microwave cooking allows you to customize cooking power and time. First, you select a power level by pressing the POWER LEVEL pad a number of times (see the table below). Then set the cooking time by using the numeric pads, before pressing the START pad. Press POWER LEVEL pad to select different cooking power Press Power level Description once 100% (P-HI) High twice 90% (P-90) 3 times 80% (P-80) 4 times 70% (P-70) Medium High 5 times 60% (P-60) 6 times 50% (P-50) Medium 7 times 40% (P-40) 8 times 30% (P-30) Med. Low 9 times 20% (P-20) 10 times 10% (P-10) Low 11 times 0% (P-00) Page 16 of 27

17 For Example: Suppose you want to cook for 5 minutes at 60% power level. 1. Press POWER LEVEL pad a number of times to set power at P Press number pads 5, 0, 0 to enter cooking time until the correct cooking time (5:00) is displayed. 3. Press START pad. NOTE: If you want to temporarily stop a cooking session, press the CANCEL pad once and then you can start the cooking again by pressing START; or press the CANCEL twice to cancel the cooking program altogether. During cooking, you can check the present power level by pressing POWER LEVEL Pad Grill The longest cooking time is 99 minutes 99 seconds ( 99 :99). Grill cooking is particularly useful for thin slices of meat, steaks, chops, kebabs, sausages and pieces of chicken. It is also suitable for hot sandwiches and au gratin dishes. For Example: Suppose you want to program grill cooking for 12 minutes. 1. If needed, press the CANCEL pad once to reset the system. 2. Press GRILL pad 3. Use the number pads 1, 2, 0, 0 to enter cooking time. 4. Press START pad. Note: When the microwave oven with grill function is first used, it may produce slight smoke and smell. This is a normal phenomenon, because the oven is made of a steel plate coated with lubricating oil, and the new oven will produce fumes and odour generated by burning the lubricating oil. This phenomenon will disappear after a period of using. Page 17 of 27

18 11.4 Convection The minimum cooking time the user can set is 1 min, and maximum of 9 hours and 99 min. During convection cooking, hot air is circulated throughout the oven cavity to brown and make crisp foods quickly and evenly. This oven can be programmed for ten different cooking temperatures (1=110ºC, 2=120ºC, 3=130ºC, 4=140ºC, 5=150ºC, 6=160ºC, 7=170ºC, 8=180ºC,9=190ºC, 0=200ºC). To Cook with Convection For Example: Suppose you want to cook at 180ºC for 40 minutes (H:40) 1. Place food in oven and close door. 2. Press CONVECTION pad once. 3. Press number pad 8 to select the 180ºC temperature. 4. Use the number pads 4, 0, to enter cooking time. 5. Press START pad. To Preheat and Cook with Convection Your oven can be programmed to combine preheating and convection cooking operations. For Example: Suppose you want to preheat to 170ºC and then cook 35 minutes (H:35). 1. Press CONVECTION pad once. 2. Press the number pad 7 to select 170ºC temperature. 3. Press START pad. 4. When the Oven reaches the required temperature, it will Beep to alert the user. 5. Open the door and place container of food at the centre of the turntable. 6. Use the number pads 3, 5 to enter cooking time. 7. Press START pad. Page 18 of 27

19 Note: The longest reheat time is 30 minutes, and the reheat time cannot be set. If program is not entered within 20 seconds, the program will exit. Warning: Take care when opening the door as the Oven will be very hot. Use Oven Gloves to prevent burns etc Microwave + Grill The longest cooking time is 99 minutes 99 seconds (99 :99). This feature allows you to combine grill and microwave cooking on two different settings. First, press Microwave+Grill Pad once or twice to choose a proper combination setting, then, at the screen prompt, enter the desired cooking time. After you have pushed the START Pad, the system begins to count down. During cooking, you can check the power level by pressing MICROWAVE+GRILL Pad Combination 1 30% time for microwave cooking, 70% for grill cooking. Use for fish, potatoes or au gratin. For Example: Suppose you want to set combination 1 cooking for 25 minutes. 1. Press MICROWAVE+GRILL pad once. 2. Use the number pads 2, 5, 0, 0 to enter the cooking time. 3. Press START pad. Combination 2 55% time for microwave cooking, 45% for grill cooking. Use for pudding, omelettes, baked potatoes and poultry. Page 19 of 27

20 For Example: Suppose you want to set combination 2 cooking for 12 minutes. 1. Press MICROWAVE+GRILL pad twice. 2. Use the number pads 1, 2, 0, 0 to enter the cooking time. 3. Press START pad Microwave + Convection The minimum cooking time the user can set is 1 min, and maximum of 9 hours and 99 min This oven has four pre-programmed settings that make it easy to cook with both convection heat and microwave automatically. 1. Press number pads 1~4 to program convection temperature (110ºC ~ 200ºC) For Example: Suppose you want to bake food for 24 minutes ( H:24 ) on COMBO3. 1. Place food in oven and close door. 2. Press MICROWAVE+CONVECTION pad once. 3. Use the number pads to enter convection temperature 4. Use the number pads 2, 4 to enter cooking time. 5. Press START pad to start. NOTE: You can check the convection temperature while cooking is in progress by pressing the MICROWAVE+CONVECTION pad Weight Defrost The oven can be used to defrost meat, poultry, and seafood. For Example: Suppose you want to defrost frozen meat. 1. Press WEIGHT DEFROST pad once or repeatedly to select the weight of the meat to be defrosted i.e. (100g~1800g). 2. Press START pad. Page 20 of 27

21 Note: During defrosting program, the system will pause and sound beeps to remind user to turn the food over, then press START pad to resume the defrosting Multi-Stage Cooking Your oven can be programmed for up to 3 automatic cooking sequences. For Example: Suppose you want to set the following cooking program. Microwave Cooking Convection Cooking. 1. Place food in oven and close door 2. Press POWER LEVEL pad to set the required power level. 3. Use the number pads to enter the required cooking time. 4. Press CONVECTION pad once. 5. Use the number pads to select the required convection temperature. 6. Use the number pads to enter required convection cooking time. 7. Press START pad. NOTE: Weight defrost and menu cook cannot be set in the multistage cooking program 11.9 Menu Cook For food or the cooking modes in the following table, it is not necessary to program the duration and the cooking power. It is sufficient to indicate the type of food that you wish to cook as well as the weight of this food. 1. Press the individual icon pads once or repeatedly to select either the weight of food to be cooked or the quantity of food to be cooked. Refer to the following table for reference. 2. Press START pad. Page 21 of 27

22 Auto Cook Code/Menu PRESS FOOD ICONS Notes 1 Cake (475g) 1. For cake and popcorn, there is only one choice. 2 Reheat (g) Beverage 3 (Each 200ml) 4 Spaghetti (g) Potato 5 (Each 230g) 6 Popcorn (100g) 7 Pizza (g) 8 Chicken (g) 2. For beverage and potato, number of choice indicates amount, not weight. 3. For chicken, oven pauses and sound beeps in the middle of cooking time to remind the user to turn the food over for uniform cooking 4. Voltage fluctuation and some other factors may cause food not to be done well, in such a case, adjust the cooking time manually. 5. For Spaghetti add boiling water before cooking. 12 Other Convenient Features 12.1 Minute Timer To use the timer feature, as when you need to be reminded of the cooking or some other things, 1. Press TIMER/CLOCK pad. 2. Use the number pads to enter the time to be counted down. 3. Press START pad. NOTE: When the countdown ends, the unit will beep. Timer countdown can be seen in the display for 5 seconds before the clock or cooking time display returns. The timer will continue to count down even though it is not displayed. To check the status of the count down, press the TIMER/CLOCK pad once. Page 22 of 27

23 12.2 Child Proof Lock The child proof lock prevents unsupervised operation by children. To set the child proof lock: 1. Press CANCEL pad for 3 seconds, then a beep will sound and the indicator light will come on. In the lock state, all pads are disabled. 2. To cancel the child proof lock: Press CANCEL pad for 3 seconds, then a beep will sound and the indicator light will turn off Quick Start Use this feature to program the oven to microwave food at 100% power conveniently. 1. Press QUICK START pad in quick succession to cycle through pre-set times until the requires cooking time is displayed. 2. The oven will auto-start within a few seconds. Note: The longest cooking time is 10 minutes To Stop The Oven While The Oven Is Operating 1. Press CANCEL pad once. Press START pad to start the oven again, or, press CANCEL pad a second time to permanently cancel and erase all instructions. 2. Open the door to Pause the cooking. You can restart the oven by closing the door and pressing the START pad. NOTE: Oven stops operating when the door is opened but does not cancel the program. To cancel the program, press the CANCEL pad twice. Page 23 of 27

24 12.5 Automatic Protection Mechanism 1. If the unit overheats, the digital display shows E01 and continues to beep until the unit comes back to the normal operating temperature. Then press the CANCEL pad. 2. If the unit is too cold for correct operation, the digital display shows E02 and continues to beep until the unit comes back to the normal operating temperature. Then press the CANCEL pad. 3. If the system sensor is Short Circuited the display shows E03 and continues to beep until the CANCEL pad is pressed. If this happens, call consumer service Cooling Feature The electronic control system of the microwave oven has a cooling feature. Any cooking mode where cooking time is above 2 minutes, after finishing cooking, the oven fan will automatically turn on for approximately 3 minutes to cool the oven and thus prolonging the life of the oven. 13 Cleaning 1. Turn off the oven and remove the power plug from the wall socket before cleaning. 2. Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the door surface. 3. The outside surfaces should be cleaned with a damp cloth. To prevent damage to the operating parts inside the oven, water should not be allowed to seep into the ventilation openings. 4. Wipe the door and window on both sides, the door seals and adjacent parts frequently with a damp cloth to remove any spills or spatters. Do not use abrasive cleaners. Page 24 of 27

25 5. Do not allow the control panel to become wet. Clean with a soft, damp cloth. When cleaning the control panel, leave oven door open to prevent oven from accidentally turning on. 6. If steam accumulates inside or around the outside of the oven door, wipe with a soft cloth. This may occur when the microwave oven is operated under high humidity condition. And it is normal. 7. It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in warm sudsy water or in a dishwasher. 8. The roller ring and oven floor should be cleaned regularly to avoid excessive noise. Simply wipe the bottom surface of the oven with a soft, damp cloth and mild detergent. The roller ring may be washed in mild sudsy water or dishwasher. When removing the roller ring from the cavity floor for cleaning, be sure to replace it back in the proper position. 9. Remove odours from your oven by combining a cup of water with the juice and skin of one lemon in a deep microwaveable bowl, microwave for 5 minutes. Wipe thoroughly and dry with a soft cloth. 10. When it becomes necessary to replace the oven light, please consult a qualified electrician or technician. 11. The oven should be cleaned regularly and any food deposits removed. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation. 12. Please do not dispose this appliance into the domestic rubbish bin, it should be disposed to the particular disposal centre provided by the municipalities. 13. When the microwave oven with grill function is first used, it may produce slight smoke and smell. This is a normal phenomenon, because the oven is made of a steel plate coated with lubricating oil, and the new oven will produce fumes and odour generated by burning the lubricating oil. This phenomenon will disappear after a period of using. Page 25 of 27

26 14 Troubleshooting CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when any microwave oven repair is required. DO NOT try to adjust or repair the oven yourself BEFORE contacting a service agent, check the following points: Symptom Cause Solution No power to the appliance There is power to the appliance but the appliance does not function. Sparks inside my microwave when using the microwave function The carousel Glass tray isn't turning Fuse / Circuit Breaker may have blown / tripped Power Socket has no power The Door has not been closed properly The door safety interlocking mechanism may be faulty Clock has not been set Electronics have locked up Food Particles on the inside the cooking cavity Metal objects or particles inside the cooking cavity Glass Tray may not be located on the drive Spindle The Glass Tray, Roller Ring or Drive Spindle is jammed due to dirt, food stuff or foreign objects Replace fuse or reset circuit breaker. May require an electrician to fix Ensure the door has been closed properly Call the service department Set the clock Unplug appliance for 10 seconds, then plug in and try again. Keep the internal cooking cavity clean Do not place metal or recycled paper inside the cooking cavity. Recycled paper may have tiny particles of metal in the paper from when it has been processed. Check the Glass Tray and drive spindle is lined up properly and sitting central Ensure the Glass Tray, Roller Ring and Drive Spindle are clean and that no foreign objects are jamming the components. Microwave isn't heating and I can hear a loud buzzing noise Faulty Electronic Components Call the service department Grill or Convection Function is not heating Elements have failed Call the service department In warranty, customers should ensure that the above checks have been made before sending for repair as fees may be levied if the fault is not a mechanical or electrical breakdown. Page 26 of 27

27 15 Warranty Against Defect WHAT S COVERED? 1.1 H.E. Group Pty Ltd ( us we or our ) warrants this good for a full replacement or refund for a period of twelve months from the date of purchase. 1.2 This warranty covers materials and workmanship defects only. WHAT IS NOT COVERED? 2.1 This good is for household use only and if used in any way other than as detailed in the instruction manual will void this warranty. 2.2 This warranty does not apply to defects arising from abuse, alteration, unauthorised or unreasonable use of the good, nor does it cover general deterioration due to usage. 2.3 This warranty does not apply to accessories due to general deterioration or acts beyond human control. WHAT WE WILL DO 3.1 We will replace the good or provide a refund to the value of the purchase price, if a defect is discovered in the good during the warranty period of twelve months subject to verification of defect or malfunction and the date and proof of purchase and purchase price. WARRANTY COSTS 4.1 Once we have received the goods and you have complied with the warranty, our costs associated with the warranty claim will be borne by us. 4.2 No responsibility will be taken for goods lost, mislaid or damaged whilst in transit. 5.2 Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 5.3 Notwithstanding 5.1, except as provided for in this warranty, all express and implied warranties and conditions under statute or general law as to the merchantability, description, quality, suitability or fitness of the goods for any purpose, or as to design, assembly, installation, materials or workmanship or otherwise are (where permitted under law) expressly excluded. 5.4 To the extent permitted by law, our total liability for loss or damage of every kind related to the good in any way whatsoever is limited to the amount paid to the retailer by you for the good or the value of the good. 5.5 These terms and conditions supersede and exclude all prior and other discussions, representations (contractual or otherwise) and arrangements relating to the supply of the goods or any part of the goods. This includes representations not made by us relating to the performance of the goods or any part of the goods or the results that ought to be expected from using the good. CUSTOMER CARE 6.1 To claim under this warranty, you must first contact our friendly customer service team on free call or via info@hegroup.com.au and explain the basis of your claim. Our customer service team will then provide you with directions on how to make your claim under this warranty. GENERAL 5.1 The benefits of this warranty are additional to any other rights and remedies you may have under law. 6.2 This warranty is valid with the presentation of the original proof of purchase receipt or tax invoice originating from the store of purchase for the product showing the retailer s name, date of purchase and amount paid, by you, for the good. Address: Phone No: HE Group Pty Ltd, 17 Claremont Ave, Malvern, Victoria (free call) info@hegroup.com.au April 2011 Edition Page 27 of 27