EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution

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1 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Version User Guide REV 02

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published July, 2016 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support ( EMC Corporation Hopkinton, Massachusetts In North America EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

3 CONTENTS Tables 5 Preface 7 Chapter 1 Introduction 11 Bare Metal Recovery overview System requirements Supported operating systems Supported Microsoft applications NetWorker software version requirements Microsoft BMR requirements CPU requirements Hard disk requirements...13 NIC driver requirements...13 Critical and noncritical volume requirements...13 System Reserved Partition requirements Protecting an environment before a disaster...14 BMR by using NetWorker and NMM Chapter 2 Microsoft Active Directory Backup and BMR 17 Backing up an Active Directory for BMR Performing BMR of an Active Directory...18 Chapter 3 Microsoft SQL Server Backup and BMR 19 SQL Server in a cluster environment Backing up a SQL Server for BMR by using the VDI technology...20 Performing BMR of a SQL Server SQL Server in a stand-alone environment Backing up a SQL Server for BMR by using the VSS technology...24 Performing BMR of a SQL Server Chapter 4 Microsoft SharePoint Server Backup and BMR 27 SharePoint Server 2013 and Backing up SharePoint Server 2013 or 2010 for BMR Performing BMR of SharePoint Server 2013 or SharePoint Server Backing up SharePoint Server 2007 for BMR Performing BMR of SharePoint Server Chapter 5 Microsoft Exchange Server Backup and BMR 35 Backing up an Exchange Server for BMR Backing up an Exchange Server by using the NetWorker Client Backup Configuration Wizard...36 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide 3

4 CONTENTS Backing up an Exchange Server by using the NetWorker Administrator program Performing BMR of an Exchange Server Chapter 6 Microsoft Hyper-V Backup and BMR 39 Backing up Hyper-V for BMR Backing up Hyper-V for BMR by using the NetWorker Client Backup Configuration Wizard...40 Backing up Hyper-V for BMR by using the NetWorker Administrator program Performing BMR of Hyper-V...42 Chapter 7 Microsoft System Center Virtual Machine Manager Backup and BMR 43 Backing up System Center Virtual Machine Manager for BMR Backing up the VMM server for BMR Backing up the VMM library for BMR...45 Backing up the VMM database for BMR...45 Performing BMR of a System Center Virtual Machine Manager Performing BMR of the VMM server Performing BMR of the VMM library Performing BMR of the VMM database Glossary 49 4 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

5 TABLES Revision history... 7 Style conventions... 8 Sample SharePoint Server 2010 configuration...28 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide 5

6 TABLES 6 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

7 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions that are described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function correctly or does not function as described in this document. Note This document was accurate at publication time. Go to EMC Online Support ( support.emc.com) to ensure that you are using the latest version of this document. Purpose The purpose of this guide is to provide detailed information about performing Windows Bare Metal Recovery by using EMC NetWorker Module for Microsoft. Audience This guide is part of the EMC NetWorker Module for Microsoft documentation set. It is intended for use by system administrators to perform Windows Bare Metal Recovery of Microsoft applications. Readers should be familiar with the following technologies used in backup and recovery: EMC NetWorker software Microsoft Volume Shadow Copy Service (VSS) technology Revision history The following table presents the revision history of this document. Table 1 Revision history Revision Date Description 02 July 15, 2016 The "Related documentation" section in the Preface has been updated. 01 June, 2016 First release of this document for EMC NetWorker Module for Microsoft Related documentation The NMM documentation set includes the following publications: EMC NetWorker Module for Microsoft Release Notes EMC NetWorker Module for Microsoft Administration Guide EMC NetWorker Module for Microsoft Installation Guide EMC NetWorker Module for Microsoft for SQL and SharePoint VSS User Guide EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide 7

8 Preface EMC NetWorker Module for Microsoft for SQL VDI User Guide EMC NetWorker Module for Microsoft for Exchange VSS User Guide EMC NetWorker Module for Microsoft for Hyper-V VSS User Guide EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide EMC ItemPoint for Microsoft SharePoint Server User Guide EMC ItemPoint for Microsoft Exchange Server User Guide NetWorker documentation set Special notice conventions that are used in this document EMC uses the following conventions for special notices: NOTICE Identifies content that warns of potential business or data loss. Note Contains information that is incidental, but not essential, to the topic. Typographical conventions EMC uses the following type style conventions in this document: Table 2 Style conventions Bold Italic Monospace Used for names of interface elements, such as names of buttons, fields, tab names, and menu paths (what the user specifically selects or clicks) Used for full titles of publications that are referenced in text Used for: System code System output, such as an error message or script Pathnames, file names, prompts, and syntax Commands and options Monospace italic Monospace bold Used for variables Used for user input [ ] Square brackets enclose optional values Vertical bar indicates alternate selections - the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate non-essential information that is omitted from the example Where to get help EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at 8 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

9 Preface Technical support Go to EMC Online Support and click Service Center. Several options for contacting EMC Technical Support appear on the site. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Online communities Go to EMC Community Network at for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products. Your comments Your suggestions help to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide 9

10 Preface 10 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

11 CHAPTER 1 Introduction This chapter includes the following sections: Bare Metal Recovery overview System requirements Protecting an environment before a disaster...14 BMR by using NetWorker and NMM Introduction 11

12 Introduction Bare Metal Recovery overview System requirements Supported operating systems Supported Microsoft applications This guide provides detailed information about Windows Bare Metal Recovery (BMR) solution by using EMC NetWorker and EMC NetWorker Module for Microsoft (NMM), how this solution works, and the procedures that you are required to follow for BMR of the supported Microsoft applications. BMR is a technique in the field of data recovery and restoration where the backed up data is available in a form that allows you to restore a system from bare metal, that is, without any requirements as to previously installed software or operating system. Typically, the backed up data includes the necessary operating system, applications, and data components to rebuild or restore the backed up system to an entirely separate piece of hardware. The hardware receiving the restore should have a similar configuration as that of the hardware that was the source of the backup. The basic BMR is the process of bringing up a server after a disaster and ensuring that the system recovers with the operating system, the applications, and the data as they were at the time of the failure. Restoring a server to the exact configuration that it had at the time of its destruction can be a difficult task. When this restoration is performed to another hardware, it can add to the complexity of the process and can be time-consuming. Windows BMR solution provides a flexible and reliable method of restoring a server after a disaster. The following sections list requirements to perform Windows BMR. However, the EMC NetWorker Online Software Compatibility Guide provides the latest information about the system requirements to perform Windows BMR by using NMM. The EMC NetWorker Online Software Compatibility Guide provides information about the operating systems and versions that NMM supports. The EMC NetWorker Online Software Compatibility Guide provides information about the Microsoft applications and versions that NMM supports. NetWorker software version requirements The EMC NetWorker Online Software Compatibility Guide provides information about the NetWorker software versions that NMM supports. Use the NetWorker Windows BMR 32-bit ISO image to recover an x86 operating system on either an x86 or x64 computer. Use the NetWorker Windows BMR 64-bit ISO image to recover only an x64 operating system on an x64 computer. 12 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

13 Introduction Microsoft BMR requirements Perform BMR recoveries to the same or similar hardware, and physical to virtual environment. The following Microsoft KB article provides the requirements to perform a BMR to similar hardware: CPU requirements The operating system architecture and the processor architecture must match. Hard disk requirements NIC driver requirements Basic Input/Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) must match. You can treat AMD or Intel processors as being the same if they follow the same architecture. You can recover the operating system backup of an AMD x64 computer to an Intel x64 computer. The process is reversible. You can restore the backup of an x86 operating system version only to an x86 processor computer. You can restore the backup of an x64 operating system version only to an x64 processor computer. The disk or RAID drivers that are used in the old system must be compatible with the disk or RAID controllers in the new system. For each critical disk on the BMR target system, the startup hard disk capacity on the new system must be greater than or equal to the capacity on the old system. BMR fails if the capacity is smaller by even a single byte. Windows BMR supports IDE, SATA, or SCSI hard disks. You can perform the backup on one type of hard disk and recover on another type. For example, SAS to SATA is supported. You must restore the backup to the same logical disk numbers as on the original server. You cannot use different logical disk numbers on the target system to recover the critical volumes such as the operating system volume. Ensure that the RAID setup on the destination computer does not interfere with the disk order of the hard disks. To use different Network Interface Card (NIC) after a Windows BMR recovery, install new NIC drivers that match the NIC in the new computer after Windows starts on the new server. Critical and noncritical volume requirements Windows BMR backs up only critical volumes, and can be used for offline disaster recovery. Use the NetWorker client to back up the non-critical volumes. Microsoft BMR requirements 13

14 Introduction Note System Reserved Partition requirements NetWorker considers only system volume as a critical volume. If you have installed a Microsoft application on a drive other than the system drive, the drive is not considered as critical. On Windows Server 2008 R2, a volume is critical if a Microsoft application has installed a Windows service on it, but on Windows Server 2012, a volume that has a Windows application service installed is not critical. To make a volume critical on Windows Server 2012, set the value of the HKLM \System\CurrentControlSet\Control\SystemWriter \ReportWin32ServicesNonSystemState registry key to 0. This ensures that BMR includes the Microsoft application binaries, and the volume on which they are installed is marked as critical. Ensure that System Reserved Partition (SRP) is online before you perform a BMR backup. Otherwise, the backup fails and displays the following error messages: 84687:save: Unable to get volume information of file system '\ \?\Volume{245204f6-5ff7-11e2-a3ac-806e6f6e6963}\': The device is not ready. (Win32 error 0x15). VSS OTHER: ERROR: VSS failed to process snapshot: The shadow copy provider had an unexpected error while trying to process the specified operation. (VSS error 0x f) 90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot :save: Error occured while saving disaster recovery save sets. If SRP is offline, perform the following steps to bring it online: 1. In the WinPE command prompt, type diskpart and press Enter. 2. Run the following command to display the list of volumes: DISKPART> list volume 3. Run the following command to select the volume that is offline: DISKPART> select <volume_name> 4. Run the following command to bring the selected volume online: DISKPART> online volume Protecting an environment before a disaster To prepare for disaster recovery, back up application data and other necessary files. Procedure 1. Use NetWorker client to back up non-application data. The EMC NetWorker Administration Guide provides details about using the NetWorker client to backup non-application files. 2. If you use a NetWorker server earlier than 9.0.x, create a NetWorker group without enabling the Snapshot option. Otherwise, create a policy. 3. Create a NetWorker client resource, and assign it to the group that you created in step EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

15 Introduction 4. Configure the NetWorker client resource by typing ALL in the Save set field, and clearing the Backup command and Application information fields. 5. Perform a backup. 6. Use NMM to perform a full backup of application data. The NMM application specific user guides, available from EMC Online Support, provide details about how to perform a full backup. BMR by using NetWorker and NMM From NMM 9.0, perform Windows file system backup and recovery by using the NetWorker client, and application-specific backup and recovery by using NMM. Specific information about how the backup and recovery process for various Microsoft applications in NMM 9.0 differs from previous NMM releases is provided in applicationspecific user guides. NetWorker disaster recovery provides an automated BMR solution by using the Windows ASR writer and other VSS writers to identify critical volumes that are required to perform a disaster recovery on a disabled system. BMR is performed offline, that is, when the Windows operating system is inactive. This avoids the necessity to manually reinstall Windows, and the problems that occur when operating system files are being restored to an active Windows system. NMM is compatible with the NetWorker client, which provides a true BMR capability for Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, and Windows Server This capability is built into the NetWorker client and provides BMR support to the same or similar hardware. For Windows BMR, you should download the ISO recovery boot image file from EMC Online Support ( The ISO image provides a wizard that allows you to format disks, recover Windows critical volumes from backup, and restart the server to bring it back online. To support a NetWorker Windows BMR recovery, download the Windows BMR image from EMC Online Support ( This download enables you to create a bootable Windows BMR ISO that contains NetWorker binaries and a wizard, which controls the recovery process. The "Windows Bare Metal Recovery to Physical or Virtual Computers" section in the EMC NetWorker Administration Guide provides detailed information about how to use the NetWorker Windows BMR image to perform a BMR recovery on protected hosts and VMware virtual machines. NOTICE For all the Microsoft applications, after performing Windows disaster recovery and restarting the system, check all the disk and volume configurations. Usually, the disks and volumes appear as on the original system. However, it is possible, especially in BMR scenarios, that the volume or disk signatures do not match the original ones, and the non-critical volumes or disks are offline and not mounted. Use the Microsoft Disk Manager to bring the volumes and disks online, and then restart the system for drive letter reassignments. Assign the same drive letters that existed before the BMR. Non-critical volumes that the mount points access might have a similar issue. BMR by using NetWorker and NMM 15

16 Introduction 16 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

17 CHAPTER 2 Microsoft Active Directory Backup and BMR This chapter includes the following sections: Backing up an Active Directory for BMR Performing BMR of an Active Directory...18 Microsoft Active Directory Backup and BMR 17

18 Microsoft Active Directory Backup and BMR Backing up an Active Directory for BMR Procedure 1. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for Active Directory. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource for Active Directory: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name for the client resource. d. Click OK. 3. In the right panel, right-click the client resource and select Modify Client Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type ALL. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to the requirements. d. Click OK. 5. Perform the backup. Ensure that the backup successfully completes. Performing BMR of an Active Directory Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. The "Performing post-recovery tasks for Active Directory services" section in the EMC NetWorker Administration Guide provides information about how to perform an authoritative recovery of Active Directory. 2. Verify whether you can successfully log in as the domain administrator. 3. Verify whether all the Active Directory objects are present in both the Active Directory Users and the Computers and Domain Name System management. 18 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

19 CHAPTER 3 Microsoft SQL Server Backup and BMR This chapter includes the following sections: SQL Server in a cluster environment SQL Server in a stand-alone environment Microsoft SQL Server Backup and BMR 19

20 Microsoft SQL Server Backup and BMR SQL Server in a cluster environment This section provides the BMR backup and recovery procedures for SQL Server by using the VDI technology in a cluster environment. Backing up a SQL Server for BMR by using the VDI technology Configure a SQL Server client resource to back up SQL Server for BMR by using the VDI technology. Backing up a SQL Server by using the NetWorker Client Backup Configuration Wizard Create separate client resources to back up the application data and the file system data. The client resource for the file system data must include the ALL save set. The "Client Backup Configuration Wizard" section in the EMC NetWorker Module for Microsoft for SQL VDI User Guide provides information about how to create a client resource to back up the application data. The "Creating a client resource with the Client Backup Configuration Wizard" section in the EMC NetWorker Administration Guide provides information about how to create a client resource to back up the file system data. Backing up a SQL Server by using the NetWorker Administrator program This procedure uses the following sample SQL Server configuration: You have installed SQL Server on cluster volume P:\. The cluster quorum drive is E:\. You have clustered all the drives except the C:\ drive in the cluster. Note The procedures apply to 2014, 2012, 2008 R2, 2008, and 2005 versions also, in a cluster environment. Procedure 1. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for SQL Server. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource to back up the ALL save set on the active node: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name for the active node. d. Click OK. 3. In the right panel, right-click the client resource and select Modify Client Properties. 4. In the Client Properties dialog box: 20 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

21 Microsoft SQL Server Backup and BMR a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type ALL. b. Specify other fields according to the requirements. c. Click OK. 5. Perform the backup. Ensure that the backup successfully completes. 6. Perform step 2 through step 5 for the passive node. 7. Create a client resource with Windows cluster name to back up the ALL save set (quorum drive): a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name for the Windows cluster. d. Click OK. 8. In the right panel, right-click the client resource and select Modify Client Properties. 9. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type ALL. b. Specify other fields according to the requirements. c. Click OK. 10. Perform the backup. Ensure that the backup successfully completes. 11. Create a client resource with SQL virtual name to back up the ALL save set (SQL cluster drives): a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the SQL virtual name. d. Click OK. 12. In the right panel, right-click the client resource and select Modify Client Properties. 13. Perform step 9 and step Create a client resource with SQL virtual name to back up the SQL application data: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. Backing up a SQL Server for BMR by using the VDI technology 21

22 Microsoft SQL Server Backup and BMR The Create Client dialog box appears. c. In the Name field, type the SQL virtual name. d. Click OK. 15. In the right panel, right-click the client resource and select Modify Client Properties. 16. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type MSSQL: if the SQL instance is either the default instance or a named instance in the cluster. b. On the Apps & Modules tab, in the Backup command field, type nsrsqlsv. c. Specify other fields according to the requirements. d. Click OK. 17. Create dummy client resources for the physical nodes of the cluster. 18. Perform the backup. Ensure that the backup successfully completes. Performing BMR of a SQL Server The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model. Procedure 1. Separately recover the active and passive nodes by performing the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. Recover the cluster quorum database: a. After you have started the active and passive nodes, ensure that the cluster disks are online on the active node in the Disk Management Console of the Windows GUI. b. Add the quorum drive to Failover Cluster Management of the Cluster Configuration UI. c. Select the storage node in Failover Cluster Management and ensure that the quorum disk is online. d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the Windows cluster name, and click OK. g. In the Destination Client dialog box, select the destination client with the active node name, and click OK. h. Select the quorum drive and recover the drive. 3. Recover the SQL cluster drives: a. Add the SQL drives to Failover Cluster Management of the Cluster Configuration UI. 22 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

23 Microsoft SQL Server Backup and BMR b. Ensure that the disk is online. c. Configure the drive mount points between the drives so that the mount points are the same as the mount points during the backup. d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the SQL virtual name and click OK. g. In the Destination Client dialog box, select the destination client with the active node name and click OK. h. Select all the SQL cluster drives and recover the drives. 4. Build the msdb and model databases: a. Start the physical nodes of the cluster. b. Ensure that you have the SQL Server installation software on the active node. c. In the software, go to the folder where the SETUP file exists and run the following command: Setup/QUIET/ACTION=REBUILDDATABASE/INSTANCENAME=SQL Server instance name/sqlsysadminaccounts=domain\administrator username/ IAcceptSQLServerLicenseTerms 5. In the Failover Cluster Management window of the Cluster Configuration UI, perform the following steps: a. Open the SQL Server Properties dialog box as shown in the following figure. Figure 1 SQL Server Properties dialog box b. On the Dependencies tab, add all the SQL Server dependencies that you must bring online before you bring the SQL Server online. For example, any dependent cluster disk. c. Bring the SQL virtual resources online. d. Bring the SQL Server online. e. Perform the failover and ensure that the failover is successful. Performing BMR of a SQL Server 23

24 Microsoft SQL Server Backup and BMR To rebuild databases on SQL Server 2012, go to msdn.microsoft.com/en-us/library/dd aspx To rebuild databases on SQL Server 2008, go to msdn.microsoft.com/en-us/library/ms144259(v=sql.100).aspx To rebuild databases on SQL Server 2005, go to msdn.microsoft.com/en-us/library/ms144259(v=sql.90).aspx 6. Restore the databases by using the NetWorker User for SQL Server program: a. Start the NetWorker User for SQL Server program, and connect to the SQL virtual server instance. b. Browse the backed up databases. c. Select the databases and restore the databases. SQL Server in a stand-alone environment This section provides the BMR backup and recovery procedures for SQL Server by using the VSS technology in a stand-alone environment. Backing up a SQL Server for BMR by using the VSS technology Configure a SQL Server client resource to back up SQL Server for BMR by using the VSS technology. Backing up a SQL Server by using the NetWorker Client Backup Configuration Wizard Create separate client resources to back up the application data and the file system data. The client resource for the file system data must include the DISASTER_RECOVERY:\ save set. The "By using the Client Backup Configuration Wizard" section in the EMC NetWorker Module for Microsoft for SQL VDI User Guide provides information about how to create a client resource to back up the application data. The "Creating a client resource with the Client Backup Configuration Wizard" section in the EMC NetWorker Administration Guide provides information about how to create a client resource to back up the file system data. Backing up a SQL Server by using the NetWorker Administrator program Procedure 1. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for Active Directory. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource to back up the ALL save set: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name of the client resource. 24 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

25 Microsoft SQL Server Backup and BMR d. Click OK. 3. In the right panel, right-click the client resource and select Modify Client Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, type ALL. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to the requirements. d. Click OK. 5. Perform the backup. Ensure that the backup successfully completes. 6. Create a client resource to back up the ALL save set. Perform step a to substep d of step In the right panel, right-click the client resource and select Modify Client Properties. 8. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, type ALL. b. Specify other fields according to the requirements. c. Click OK. 9. Perform the backup. Ensure that the backup successfully completes. 10. Create a client resource to back up the APPLICATIONS:\SqlServerWriter save set: Perform step a to step d of step In the right panel, right-click the client resource and select Modify Client Properties. 12. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, type APPLICATIONS:\SqlServerWriter. b. On the Apps & Modules tab, in the Backup command field, type nsrnmmsv. c. Specify other fields according to the requirements. d. Click OK. 13. Perform the backup. Backing up a SQL Server for BMR by using the VSS technology 25

26 Microsoft SQL Server Backup and BMR Ensure that the backup successfully completes. Performing BMR of a SQL Server The BMR process recovers only the C: drive. It does not recover the SQL data, quorum and SQL cluster drives, or the system databases such as master, msdb, and model. Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. Start the NMM GUI. 3. Select the server and click Recover. 4. Under the APPLICATIONS save set, select SqlServerWriter. 5. Perform the recovery. 6. Ensure that the SQL Server service starts for the recovered instance. 7. To verify whether you have recovered the databases, open SQL Server Management Studio and connect to the instance. The databases that belong to the instance appear. 26 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

27 CHAPTER 4 Microsoft SharePoint Server Backup and BMR This chapter includes the following sections: SharePoint Server 2013 and SharePoint Server Microsoft SharePoint Server Backup and BMR 27

28 Microsoft SharePoint Server Backup and BMR SharePoint Server 2013 and 2010 This section provides the BMR backup and recovery procedures for SharePoint Server 2013 and Note NMM does not support the BMR backup and recovery of SharePoint 2013 and 2010 stand-alone servers with SQL embedded. Backing up SharePoint Server 2013 or 2010 for BMR Use the NetWorker Administrator program to create a SharePoint Server client resource to back up SharePoint Server for BMR. The following table provides the sample SharePoint farm configuration that the procedures use. Table 3 Sample SharePoint Server 2010 configuration Components Operating system Application version Critical volume NetWorker build SQL Server Windows Server 2008 R2 SP1 SQL Server 2008 R2 SP1 SQL application is installed on the C: drive. NetWorker Databases reside on the C: drive. Web front-end server 1 Windows Server 2008 R2 SP1 SharePoint Server 2010 SP1 SharePoint Server 2010 Application is installed on C: drive. NetWorker Web front-end server 2 Windows Server 2008 R2 SP1 SharePoint Server2010 SP1 SharePoint Application is installed on the E: drive. So, the critical volumes are the C: and E: drives. NetWorker Backing up SharePoint Server 2010 includes backing up SQL Server, Web front-end server 1, and Web front-end server 2. Backing up SQL Server in a SharePoint Server 2010 environment Procedure 1. By using the NetWorker Administration GUI, create the first policy, workflow, group, and action for the SQL Server. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create the first client resource for the SQL Server: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. 28 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

29 Microsoft SharePoint Server Backup and BMR c. In the Name field, type the name for the client resource. d. Click OK. 3. In the NetWorker Administrator window, select the View tab and select Diagnostic Mode. 4. In the right panel, right-click the client resource and select Modify Client Properties. 5. In the Client Properties dialog box: a. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 1. In the Save set field, type ALL. b. Specify other fields according to the requirements. c. Click OK. 6. Perform the backup. Ensure that the backup successfully completes. 7. By using the NetWorker Administration GUI, create the second policy, workflow, group, and action for the SQL Server. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 8. Create the second client resource for the SQL Server. Perform step a through step d of step Perform step 3 and step In the Client Properties dialog box: a. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 6. In the Save set field, type APPLICATIONS:\SqlServerWriter. b. On the Apps & Modules tab, in the Backup command field, type nsrnmmsv. c. Specify other fields according to the requirements. d. Click OK. 11. Perform the backup. Ensure that the backup successfully completes. Backing up web front-end server 1 Perform all the steps in Backing up SQL Server in a SharePoint Server 2010 environment on page 28 except the following substep of step 10a: In the Save set field, type APPLICATIONS:\SqlServerWriter. Backing up SharePoint Server 2013 or 2010 for BMR 29

30 Microsoft SharePoint Server Backup and BMR Backing up web front-end server 2 For the web front-end server 1, in the Save set field, type APPLICATIONS:\Microsoft Office SharePoint Services. The steps to perform the BMR backup of web front-end server 2 are the same as the steps in Backing up web front-end server 1 on page 29. Performing BMR of SharePoint Server 2013 or 2010 This section describes the recovery procedures for SQL Server, web front-end server 1, and web front-end server 2. Recovering SQL Server in a SharePoint 2010 environment Note The failure of a SQL master database recovery leads to the failure of the SharePoint disaster recovery. To continue with recovery, move, rename, or delete the specified database files and perform the recovery from that point. The associated files are the master database file master.mdf, and the master log file mastlog.ldf. Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. After SQL Server restarts: a. Start the NMM GUI. Recovering the web front-end servers b. Select the server and click Recover. c. In the APPLICATIONS save set, select SqlServerWriter. d. Perform the recovery. e. Restart the host if prompted. f. Start the SQL Server service and verify whether all instances have started. Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. After web front-end server restarts: a. Start the NMM GUI. b. Select the server, and click Recover to recover the SharePoint configuration data. Use the NetWorker client to recover any other backed up file system drives. Ensure that the DISASTER_RECOVERY:\ save set is visible in the NetWorker client UI. c. Restart the host if prompted. d. In the APPLICATIONS save set, select the SharePoint save sets, and perform the recovery. e. Restart the host if prompted. 30 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

31 Microsoft SharePoint Server Backup and BMR SharePoint Server 2007 This section provides the BMR backup and recovery procedures for SharePoint Server Note NMM does not support the BMR backup and recovery of SharePoint 2007 standalone server with SQL embedded. Backing up SharePoint Server 2007 for BMR The procedures use the following SharePoint Server 2007 configuration on Windows Server 2008 R2: You have installed Windows Server 2008 R2 SP1 and updates on the C:\ drive. The NetWorker client performs the BMR backup by using non-snapshot. The NMM client backs up the following save sets by using the VSS writer based snapshot: APPLICATIONS:\Microsoft Office SharePoint Services APPLICATIONS:\SQLServerWriter Procedure 1. By using the NetWorker Administration GUI, create the first policy, workflow, group, and action for the SharePoint Server. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource to back up the APPLICATIONS:\Microsoft Office SharePoint Services save set: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name for the client resource. d. Click OK. 3. In the NetWorker Administrator window, select the View tab and select Diagnostic Mode. 4. In the right panel, right-click the client resource and select Modify Client Properties. 5. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\Microsoft Office SharePoint Services. b. Specify other fields according to the requirements. SharePoint Server

32 Microsoft SharePoint Server Backup and BMR c. Click OK. 6. Perform the backup on all hosts in the SharePoint environment. Ensure that the backups successfully complete. 7. Create a client resource to back up the APPLICATIONS:\SqlServerWriter save set. Perform step a through step d of step Perform step 3 and step In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\SqlServerWriter. b. Specify other fields according to the requirements. c. Click OK. 10. Perform the backup on all hosts in the SharePoint environment. Ensure that the backups successfully complete. 11. Create a client resource to back up a non-critical volume. Perform step a through step d of step Perform step 3 and step In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type a volume drive letter other than critical volumes, for example, D:\. b. Specify other fields according to the requirements. c. Click OK. 14. Perform the backup on all hosts in the SharePoint environment. Ensure that the backups successfully complete. 15. Create a client resource to back up the DISASTER_RECOVERY:\ save set. Perform step a through step d of step Perform step 3 and step In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type DISASTER_RECOVERY:\. b. Specify other fields according to the requirements. 32 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

33 Microsoft SharePoint Server Backup and BMR c. Click OK. 18. Perform backups on all hosts in the SharePoint environment. Performing BMR of SharePoint Server 2007 Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. After the host restarts: a. Start the NMM GUI. b. Select the server and click Recover. c. Select the following save sets: APPLICATIONS:\SqlServerWriter APPLICATIONS:\Microsoft Office SharePoint Services d. Perform the recovery. e. Restart the host if prompted. Performing BMR of SharePoint Server

34 Microsoft SharePoint Server Backup and BMR 34 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

35 CHAPTER 5 Microsoft Exchange Server Backup and BMR This chapter includes the following sections: Backing up an Exchange Server for BMR Performing BMR of an Exchange Server Microsoft Exchange Server Backup and BMR 35

36 Microsoft Exchange Server Backup and BMR Backing up an Exchange Server for BMR Configure an Exchange Server client resource to back up an Exchange Server for BMR. Backing up an Exchange Server by using the NetWorker Client Backup Configuration Wizard Separately create a client resource to back up the application data and the file system data which includes the ALL save set. The "Creating a client resource using the Client Backup Configuration Wizard" section in the EMC NetWorker Module for Microsoft for Exchange VSS User Guide provides information about how to create a client resource to back up the application data. The "Creating a client resource with the Client Backup Configuration Wizard" section in the EMC NetWorker Administration Guide provides information about how to create a client resource to back up the file system data. Backing up an Exchange Server by using the NetWorker Administrator program Create two client resources for the Database Availability Group (DAG) node. You use one client resource to back up the system data (critical volumes) and the other client to back up the application data (non-critical volumes). Procedure 1. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for system backup. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource for system backup: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name of the client resource. d. Click OK. 3. In the right panel, right-click the client resource and select Modify Client Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type ALL. If you have installed Exchange Server 2013 on a drive other than the system drive, type the drive letter also. For example, E:\. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to the requirements. 36 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

37 Microsoft Exchange Server Backup and BMR d. Click OK. 5. Perform the backup. Ensure that the backup successfully completes. 6. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for application backup. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 7. Create a client resource for application backup. Perform step a through step d of step In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created for application backup. In the Save set field, type the save set. For example, APPLICATIONS:\Microsoft Exchange 2016 or APPLICATIONS:\Microsoft Exchange b. On the Apps & Modules tab: In the Backup command field, type nsrnmmsv. In the Application information field, type the following: NSR_FEDERATED_BACKUP=yes NSR_FEDERATED_PSOL=<DAG_MEMBER_NODES> NSR_EXCH_DAG=<DAG_INSTANCE_NAME> NSR_EXCH_BACKUP=<preferred/passive/Active> NSR_EXCH_CHECK=<Yes/No> c. Specify other fields according to the requirements. d. Click OK. 9. Perform the backup. Ensure that the backup successfully completes. Performing BMR of an Exchange Server Procedure 1. Perform the procedures that the "Performing a Windows BMR recovery to physical or virtual computers" section in the EMC NetWorker Administration Guide describes. 2. After the recovery completes, restart the host to start all the Exchange services. 3. After the host restarts, ensure that you meet the following requirements: a. You have recovered all critical volumes. b. You have created all non-critical volumes with the exact drive letters that the volumes had before the disaster. Performing BMR of an Exchange Server 37

38 Microsoft Exchange Server Backup and BMR c. You have selected a database, and performed recovery. d. You have successfully mounted the database after the recovery, and checked whether the recovery process has successfully recovered all messages. 38 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

39 CHAPTER 6 Microsoft Hyper-V Backup and BMR This chapter includes the following sections: Backing up Hyper-V for BMR Performing BMR of Hyper-V...42 Microsoft Hyper-V Backup and BMR 39

40 Microsoft Hyper-V Backup and BMR Backing up Hyper-V for BMR Configure a Hyper-V client resource to back up Hyper-V for BMR. Backing up Hyper-V for BMR by using the NetWorker Client Backup Configuration Wizard Separately create a client resource to back up the application data and the file system data which includes the DISASTER_RECOVERY:\ save set. The "Creating the client by using the Client Configuration Wizard" section in the EMC NetWorker Module for Microsoft for Hyper-V VSS User Guide provides information about how to create a client resource to back up the application data. The "Creating a client resource with the Client Backup Configuration Wizard" section in the EMC NetWorker Administration Guide provides information about how to create a client resource to back up the file system data. Backing up Hyper-V for BMR by using the NetWorker Administrator program The procedures use the following sample Hyper-V configuration on a Windows server: Physical Node1: nmm-csv-node1 Physical Node2: nmm-csv-node2 Virtual Server: nmm-csv-cluster Procedure 1. By using the NetWorker Administration GUI, create a policy, a workflow, a group, and an action for Hyper-V. The Data Protection Policies chapter in the EMC NetWorker Administration Guide provides information. 2. Create a client resource to backup the Hyper-V application data that the non-csv volumes host: a. In the NetWorker Administrator window, click Protection. b. In the expanded left panel, right-click Clients and select New. The Create Client dialog box appears. c. In the Name field, type the name for the physical node. d. Click OK. 3. In the right panel, right-click the client resource and select Modify Client Properties. 4. In the Client Properties dialog box: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, type APPLICATIONS:\Microsoft Hyper-V. b. Specify other fields according to the requirements. c. Click OK. 40 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide

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