1 May 2007 The IBM data governance blueprint: Leveraging best practices and proven technologies
2 Page 2 Introduction In the past few years, dozens of high-profile incidents involving process failures and data mismanagement have gained international media attention. Caught off guard by these failures, the organizations impacted by them have struggled with eroded brand confidence, lost business, and in some cases, legal liability. Incidents such as these have catapulted corporate governance to the top of the boardroom agenda and made it one of the most important strategic priorities for companies and governments throughout the world. Embedded in nearly every aspect of an organization, IT plays its own increasingly critical role in governance initiatives. Foremost among these challenges is the need to effectively manage and control the mountains of data that reside within different parts of the organization. Data is at once an organization s greatest source of risk and greatest source of value. Poor data management often means poor business decisions and results, and greater exposure to compliance violations and theft. For example, regulations such as Sarbanes-Oxley in the United States, the equivalent European Sarbanes Oxley and the Japanese Financial Instruments and Exchange Law (J-SOX) dictate a balance between information access and appropriate use as mandated by rules, policies and regulations. On the other hand, the ability to leverage clean, trusted data can help organizations provide better service, drive customer loyalty and spend less effort complying with regulatory policies. Effectively leveraging information also brings with it the promise of increased innovation by optimizing people and processes through creative uses of information.
3 Page Through the ability to enhance the quality, availability and integrity of data, effective data governance holds the key to both mitigating risk and increasing data value. Often, however, companies don t know how or where to get started. Accustomed to having clearly defined resolutions for organizational challenges, data governance presents new, unique challenges. There is a clear need for common solutions and governance models to protect and share data on different levels. That s why IBM has created the IBM data governance blueprint. Based on Business Partner solutions and research concepts, it is a breakthrough initiative designed to build consistency and quality control in governance, helping your company protect and leverage critical data. It brings together proven business technologies, collaborative methods and best practices to support critical governance issues and ensure that these projects are linked with business requirements. This executive brief explains how IBM can help your company improve data governance practices to help: Safeguard corporate information from exposure and theft. Satisfy auditors and regulators by using technology and processes to ensure specific guidelines are followed. Increase innovation by leveraging information. In addition, it outlines the specific resources IBM has developed, including a comprehensive data governance maturity model that can help stakeholders assess where and how to get started, and a comprehensive list of IBM offerings and solutions.
4 Page From silos to governance As more and more business-critical operations move online, IT is pressured to manage and control the data that resides within a company, especially as it extends into large data supply chains. The data is often spread across a complex web of legacy silos and disparate systems that have mushroomed over time, a situation that leads to poor collaboration, redundant information, excess costs and an inability to leverage and retrieve critical information when and where it s needed. Take for example a banking environment that operates multiple lines of business such as branch offices, mortgage financing and investment banking. Each line of business may manage a customer independently and maintain a fully separate and independent set of customer information. Due to the differences in data entry standards and data controls implemented by applications in each line of business, the customer information may be recorded differently in each application. As a result, multiple downstream applications that use customer data may end up interpreting the three customer records as three different customers, thereby impacting business decisions made using the data. As another example, consider that the vast majority of the different regulatory initiatives require data to be collected, analyzed and reported in different formats and under different timescales. Yet the data needed to comply with one regulation may also be required for other regulations. Collecting the same data over and over wastes significant time and costs, and poses a greater risk for inconsistencies.
5 Page According to findings by the IBM Data Governance Council, the top governance challenges today are: Inconsistent data governance, which can cause a disconnect between business goals and IT programs. Governance policies are not linked to structured requirements gathering and reporting. Risks are not addressed from a lifecycle perspective with common data repositories, policies, standards and calculation processes. By breaking down the organizational stovepipes that isolate people and prevent them from sharing expertise and data, you can begin to involve everyone in developing your data as an asset. When you make data everyone s responsibility, you take the first step toward data governance. A quality control discipline for assessing, managing, using, improving, monitoring, maintaining and protecting organizational information, effective data governance can help organizations: Produce more accurate and comprehensive information from and across the enterprise consistently over time. Protect corporate information to keep auditors and regulators satisfied. Improve data quality to retain customers and drive new business opportunities. Control silos of self-interest to benefit the common good of the overall company. Directly impact the three factors any organization most cares about: increasing revenue, lowering costs and reducing risks. Metadata and business glossaries are not used to bridge semantic differences in global enterprises. Few technologies exist today to assess data asset values that link security, privacy and compliance. Controls and architecture are deployed before long-term consequences are modeled.
6 Page Taking the first step: Six key questions The benefits of a commitment to a comprehensive enterprise data governance initiative are many and varied, and so are the challenges to achieving strong data governance. Transforming current business processes into a mature, responsible data governance model requires using effective rules to control access to information in a way that lets organizations protect critical information assets at every step of a business transaction. But if policies controlling access to information are too stringent, they ll stifle innovation; if they re not adequate, they ll jeopardize data security. Finding a balance that supports both security requirements and innovation needs is fundamental to data governance. The IBM Data Governance Council, which was formed in 2004 as a thought leadership vehicle to help build a data governance marketplace, has identified six key questions every company should use to identify data governance issues: 1. Do you have a governor? The first step in any successful data governance program is to get appoint someone accountable who carries the delegated authority of the CEO to make things happen. There is no substitute for strong leadership. Data governance is a political challenge that requires building consensus among many diverse stakeholders. Political leadership within the organization is the first priority. Once established, the governor can create a governing council of organizational stakeholders to establish stewardship policies and report progress to the CEO and board of directors. 2. Have you surveyed your situation? The first thing a governor does after creating a governing council is to survey the territory. An enterprise data governance assessment is a vital tool for this task. The IBM Data Governance Council has created a maturity model and assessment survey that benchmarks data governance practices against 11 categories of essential data governance disciplines. Developed with input from 47 companies, vendors and universities worldwide, the assessment is designed to help organizations plot where a data governance program is today and map steps to determine where it should go tomorrow.
7 Page 7 The Data Governance Council Founded in November 2004, the IBM Data Governance Council is a leadership forum for chief data, security, risk, compliance and privacy officers concerned with issues related to how an organization can effectively govern data within an enterprise. The Council focuses on the relationship of data to business processes and the value of data to the organization. The Council straddles two major relationship stress lines in the industry: The business view versus the IT view. The interaction between operational risk and process control mechanisms. The Council today consists of nearly 50 leading companies, institutions and technology solution providers dedicated to developing technologies and methods to help the industry better protect critical data. The insight of the Council members provides an industry-led common assessment benchmark and a new approach to measuring data governance. 3. Do you have a data governance strategy? Following an enterprise data governance assessment, the governing council should create a vision of where it wants the company s data governance to be in the next few years. The council should establish milestones, key performance indicators to track progress and yearly reports to the CEO and board to validate results. The data governance maturity model can help identify the goals of the strategy. 4. Have you calculated the value of your data? If you don t know the value of your data you can t enhance, protect or measure a set of data s contribution to the business bottom line. But data isn t a normal commodity. It s like water out of the tap vital to life, yet often taken for granted. Nevertheless, data is the raw material of the information value creation, and its value to an organization can be calculated with the right tools. 5. Do you know the probability of risk? Data is desirable, and not just to the people who should be using it. Knowing how it has been used and abused in the past is essential to being able to tell how it might be compromised and disclosed in the future. Mature solutions can help organizations capture past events, profile losses and forecast future requirements. 6. Are you monitoring the efficacy of your controls? Data governance is about organizational behavior. Organizations change everyday, and their data, its value and its risks are also changing every day. Unfortunately, most organizations only assess themselves once a year. If a business is unable to change its organizational controls to meet new demands on a daily or weekly basis, that business isn t governing change.
8 Page Breaking it all down: The IBM Data Governance Maturity Model Data governance is not limited to security departments it touches virtually every area in an organization. Accordingly, effective data security requires broad organizational buy-in, and awareness and support from areas that have never participated in data security before. The IBM Data Governance Maturity Model is an important step forward because it helps to educate other stakeholders on how they can help make the strategy more effective. Developed based on input from Data Governance Council members, the Maturity Model is designed to define the scope of who needs to be involved in governing and measure the way businesses govern data e.g., sensitive customer information or financial details across an organization. It measures data governance competencies of organizations based on 11 disciplines of data governance maturity, such as organizational awareness and risk lifecycle management and provides recommendations based on a unique stage of data governance to match the needs of the businesses. Through this assessment, companies can evaluate the gaps between current company-wide practices and the enterprise s desired position to identify opportunities and specific activities for improving the way data is governed, valued and protected.
9 Page 11 Disciplines of Data Governance Maturity 1 Organizational Awareness Describes the level of mutual responsibility between Business and IT, and recognition of the fiduciary responsibility to govern data at different levels of management Stewardship Stewardship is a quality control discipline designed to ensure custodial care of data for both asset enhancement, risk mitigation, and organizational control. Policy Policy is the written articulation of desired organizational behavior. Value Creation The process by which data assets are qualified and quantified to enable the business to maximize the value created by data assets. Data Risk Management The methodology by which data risks are identified, qualified, quantified, avoided, accepted, mitigated, or transferred out. Security / Privacy / Compliance Describes the policies, practices and controls used by an organization to mitigate risk and protect data assets. Data Architecture The architectural design of structured and unstructured data systems and applications that enable data availability and distribution to appropriate users. Data Quality Methods to measure, improve, and certify the quality and integrity of production, test, and archival data Business Glossary / Metadata The methods and tools used to create common semantic definitions for business and IT terms, data models, types, and repositories. Metadata that bridge human and computer understanding. Information Lifecycle Management A systemic policy-based approach to information collection, use, retention, and deletion. Audit & Reporting The organizational processes for monitoring and measuring the Data value, risks, and efficacy of Governance.
10 Page 10 Driving value through end-to-end data governance solutions Defining an effective data governance strategy can help position you for growth and maximize your agility to respond to new challenges. IBM offers end-to-end data governance solutions that span a range of IT processes that support successful data governance objectives. These solutions seamlessly integrate with each other and other IT processes to help you achieve an end-to-end view of your data governance measures. Using a highly modular approach, you can implement the process areas that help generate the greatest value today, and then build out more as your needs change. Core Data Governance Products/Services IBM Information Server, Data Governance Maturity Model Assessment IT Security Tivoli Access Manager, Tivoli Federated Identity Manager, Tivoli Identity Manager, Tivoli Security Compliance Manager, Tivoli Storage Manager, Consul Insight Suite and Consul zsecure Suite; Security & Privacy Services- Governance Service MultiForm MDM SWG: Global Name Recognition, Identity & Relationship Resolution, Anonymous Resolution, WebSphere Customer Center; GBS: Threat & Fraud Intelligence & Asset Recovery Solution, Risk Management Solution ECM Records Compliance SWG: IBM Records Manager, FileNet Records Manager, Federated Records Management, FileNet Records Crawler, CommonStore for Lotus Domino / Exchange Server, Search for CommonStore, FileNet Manager, WebSphere MQ Extended Security Edition
11 Page 11 Summary Numerous forces have combined to push data governance to the forefront of corporate consciousness. As IT becomes increasingly critical to business operations and data continues to explode, process failures and data mismanagement pose ever greater risks to organizations. At the same time, there is a growing recognition that having clean, trusted data can allow companies to leverage information more effectively to better understand consumer needs, create innovative products and services, and ease the burden of compliance regulations. As a result, there is a growing industry-wide need for services to help companies become more proactive in a bid to gain insight into where important information resides within the organization and appropriately governing its use. That s why IBM offers a data governance blueprint. Through proven business technologies, collaborative methods and best practices, IBM can help organizations of all sizes, across all industries, govern their critical data by assessing value, measuring risk, and mitigating security and operational exposures associated with data access. For more information To learn how IBM can help you get started on the path to data governance, visit or call a representative at
12 Copyright IBM Corporation 2007 IBM Corporation Silicon Valley Laboratory 555 Bailey Avenue San Jose, CA Produced in the United States of America All Rights Reserved Domino, IBM, the IBM logo, Lotus, Tivoli and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others. LIW11871-USEN-00
October 2007 The IBM Data Governance Council Maturity Model: Building a roadmap for effective data governance Page 2 Introduction It s been said that IT is the engine for growth and business innovation
November 2007 IBM Master Data Management: Effective data governance Page 2 Introduction Gone are the days when doing business meant doing so only within the borders of the organization. What used to be
Records-enable your applications, content, documents and e-mail IBM Information Management software Add the compliance and discovery benefits of records management to your business solutions. Records management
GOVERNANCE DEFINED Governance is the practice of making enterprise-wide decisions regarding an organization s informational assets and artifacts Governance over the use of technology assets can be seen
1 September 2013 Industry Models and Information Server Data Models, Metadata Management and Data Governance Gary Thompson (firstname.lastname@example.org ) Information Management Disclaimer. All rights reserved.
Service assurance for communications service providers White paper Improve service quality and enhance the customer experience. December 2007 2 Contents 2 Overview 2 Move to a competitive business model
White Paper July 2007 IBM Information Management software IBM Enterprise Content Management Product Strategy 2 IBM Innovation Enterprise Content Management (ECM) IBM Investment in ECM IBM ECM Vision Contents
SOLUTION BRIEF: IDENTITY AND ACCESS MANAGEMENT (IAM) How can Identity and Access Management help me to improve compliance and drive business performance? CA Identity and Access Management automates the
EMC Solutions for the Financial Services Industry Meet operational, growth, and regulatory challenges with world-class information management technology When information comes together, your world moves
Transforming your content into a trusted, strategic asset Agile enterprise content management and the IBM Information Agenda. Delivering a common information framework for uncommon business agility Highlights
Industry models for financial markets The IBM Financial Markets Industry Models: Greater insight for greater value Executive summary Changes in market mechanisms have led to a rapid increase in the number
Delivering information on demand IBM DB2 CommonStore for Lotus Domino, Version 8.3 Highlights Controls long-term growth Delivers records management and performance of your integration, supporting corporate
ITIL-aligned solutions White paper Use product solutions from IBM Tivoli software to align with the best practices of the Information Technology Infrastructure Library (ITIL). January 2005 2 Contents 2
IBM Sales and Distribution Chemicals and Petroleum White Paper Tapping the benefits of business analytics and optimization A rich source of intelligence for the chemicals and petroleum industries 2 Tapping
Security solutions To support your business objectives Implement security solutions that help protect your IT systems and facilitate your On Demand Business initiatives. For an On Demand Business, security
WHITE PAPER APRIL 2015 Redefining Infrastructure Management for Today s Application Economy Boost Operational Agility by Gaining a Holistic View of the Data Center, Cloud, Systems, Networks and Capacity
Enterprise Data Management for SAP Gaining competitive advantage with holistic enterprise data management across the data lifecycle By having industry data management best practices, from strategy through
TECHNOLOGY BRIEF: REDUCING COST AND COMPLEXITY WITH GLOBAL GOVERNANCE CONTROLS CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. Table of Contents Executive
SOLUTION BRIEF: CA INFORMATION GOVERNANCE Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? CA Information Governance delivers
Seamless Mobile Security for Network Operators Build a secure foundation for winning new wireless services revenue. New wireless services drive revenues. Faced with the dual challenges of increasing revenues
Make better decisions, faster March 2008 Integrated email archiving: streamlining compliance and discovery through content and business process management 2 Table of Contents Executive summary.........
PRODUCT BRIEF: CA REPOSITORY FOR DISTRIBUTED SYSTEMS r2.3 CA Repository for Distributed Systems r2.3 CA REPOSITORY FOR DISTRIBUTED SYSTEMS IS A POWERFUL METADATA MANAGEMENT TOOL THAT HELPS ORGANIZATIONS
IBM Software A Journey to Adaptive MDM What is Master Data? Why is it Important? A Journey to Adaptive MDM Contents 2 MDM Business Drivers and Business Value 4 MDM is a Journey 7 IBM MDM Portfolio An Adaptive
IBM Global Business Services Services for the CFO Financial Management Consulting Financial Management Chief financial officers (CFOs) are currently in a highly visible, highly influential position. They
John Sheehy Systems Architect 18 Feb 2009 Building a smarter planet with a dynamic infrastructure DYNAMIC INFRASTRUCTURE Helping build a smarter planet 1 2009 IBM Corporation The world is smaller and flatter.
Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory
Risk mitigation for business resilience White paper A comprehensive, best-practices approach to business resilience and risk mitigation. September 2007 2 Contents 2 Overview: Why traditional risk mitigation
The Dataa Governance Maturity Model This document is the copyrighted and intellectual property of RCG Global Services (RCG). All rights of use and reproduction are reserved by RCG and any use in full requires
Service quality management solutions To support your business objectives Implement a unified approach to service quality management. Highlights Deliver high-quality software applications that meet functional
Security management solutions White paper IBM Tivoli and Consul: Facilitating security audit and March 2007 2 Contents 2 Overview 3 Identify today s challenges in security audit and compliance 3 Discover
IBM Global Technology Services Thought Leadership White Paper November 2010 Strategies for assessing cloud security 2 Securing the cloud: from strategy development to ongoing assessment Executive summary
IT service management solutions Executive brief Making ITIL actionable in an IT service management environment. 2 Making ITIL actionable in an IT service management environment. Contents 2 Executive summary
IBM Global Technology Services Leveraging innovative security solutions for government. Helping to protect government IT infrastructure, meet compliance demands and reduce costs Achieving a secure government
Secure and responsive supply chains IBM Solution for Pharmaceutical Track & Trace The underlying problem: Complexity in the pharmaceutical supply chain At its core, the pharmaceutical industry is about
Symantec Enterprise Vault for Lotus Domino Store, Manage and Discover Critical Business Information Overview Industry-leading email archiving for Lotus Domino With the recognition that email has become
Leveraging Information For Smarter Business Outcomes With IBM Information Management Software Tony Mignardi WW Information Management Sales IBM Software Group April 1 2009 Agenda Our Smarter Planet and
IBM Information Management January 2008 IBM Information Management software Enterprise Information Management, Enterprise Content Management, Master Data Management How Do They Fit Together An IBM Whitepaper
Security solutions To support your IT objectives Adopt a unified, holistic approach to a broad range of data security challenges with IBM Data Security Services. Highlights Balance effective security with
IBM Content Management Manage, share, protect and deliver information on demand IBM content management solutions deliver a return on all of your information. Innovative offerings enhance customer satisfaction,
SOA policy management White paper April 2009 Realizing business flexibility through integrated How integrated management supports business flexibility, consistency and accountability John Falkl, distinguished
IBM Unstructured Data Identification and Management Discover, recognize, and act on unstructured data in-place Highlights Identify data in place that is relevant for legal collections or regulatory retention.
Information Management ILM et Archivage Les solutions IBM Dr. Christian ARNOUX Consultant Information Management IBM Suisse, Software Group 2007 IBM Corporation IBM Strategy for Enterprise Content Compliance
Designing a Modern, Holistic ECM Strategy for Healthcare How ECM consulting helps healthcare providers thrive in an atmosphere of change. Executive Summary Today s healthcare industry is undergoing continual
Smart SOA application integration with WebSphere software To support your business objectives Achieving business agility and cost optimization by reducing IT complexity. The value of adding ESB enrichment
Enterprise content management solutions Better decisions, faster Storing, finding and managing content in the digital enterprise. Streamlines the collection, protection, sharing and distribution of digital
Fortune 500 Medical Devices Company Addresses Unique Device Identification New FDA regulation was driver for new data governance and technology strategies that could be leveraged for enterprise-wide benefit
Helping to secure critical healthcare infrastructure from internal and external IT threats, ensuring business continuity and supporting compliance requirements. Preemptive security solutions for healthcare
May 2008 IBM Information Management software Combining the power of content and process with the right content management solution 2 Choosing the right data warehouse One of your organization s most valuable
Symantec Managed Security Services support for IT compliance Solution Overview: Symantec Managed Services Overviewview The (PCI DSS) was developed to facilitate the broad adoption of consistent data security
RSA ARCHER OPERATIONAL RISK MANAGEMENT 87% of organizations surveyed have seen the volume and complexity of risks increase over the past five years. Another 20% of these organizations have seen the volume
SOA governance and organizational change strategy White paper November 2007 Enabling SOA through organizational change Sandy Poi, Global SOA Offerings Governance lead, associate partner, Financial Services
WHITE PAPER: Easing the Way to the Cloud: 1 WHITE PAPER Building Blocks of the Modern Data Center How Integrated Infrastructure Solutions Help to Accelerate Application Deployments and Simplify Management
Leveraging a Maturity Model to Achieve Proactive Compliance White Paper: Proactive Compliance Leveraging a Maturity Model to Achieve Proactive Compliance Contents Introduction............................................................................................
Data Management Maturity Model Overview SEPG Tysons Corner May 6, 2014 Who Needs Better Data Management? Every organization in business. Why? Collection of data assets developed over time legacy application
IBM BPM powered by Smart SOA White paper Dynamic business processes for government: Enabling perpetual collaboration with IBM BPM. March 2009 2 Contents 2 Executive summary 2 The governmental challenge:
STATS-DC 2012 Data Conference July 12, 2012 Washington State s Use of the IBM Data Governance Unified Process Best Practices Bill Huennekens Washington State Office of Superintendent of Public Instruction,
PRODUCT BRIEF: CA CMDB CA Configuration Management Database (CMDB) CA CONFIGURATION MANAGEMENT DATABASE (CMDB) HELPS YOU IDENTIFY AND UNDERSTAND THE DEPENDENCIES AND RELATIONSHIPS AMONG AND BETWEEN YOUR
Blending Corporate Governance with Information Security WHAT IS CORPORATE GOVERNANCE? Governance has proved an issue since people began to organise themselves for a common purpose. How to ensure the power
IMPROVING RISK VISIBILITY AND SECURITY POSTURE WITH IDENTITY INTELLIGENCE ABSTRACT Changing regulatory requirements, increased attack surfaces and a need to more efficiently deliver access to the business
Executive Briefing Outsourcing your Enterprise Management Services - IT Challenge or Business Opportunity? Contents Introduction Outsourcing Opportunities Challenges SAP Outsourcing Models Selecting the
Help maintain business continuity through efficient and effective storage management IBM Tivoli Storage Manager Highlights Increase business continuity by shortening backup and recovery times and maximizing
IBM Software Master data management vision and value: Part 1 Develop an 1 2 3 4 5 Introduction Where does MDM fit into business strategy? Four value drivers From big picture to Resources Introduction Who
Using metadata to understand data in a hybrid environment Table of contents 3 The four pillars 4 7 Trusting your information: A business requirement 7 9 Helping business and IT talk the same language 10
IT Governance and IT Operations Bizdirect, Mainroad, WeDo, Saphety Lisbon, Portugal October 2 2008 Jan Duffy, Research Director Industry Insights Agenda About IDC Insights Today s organizational complexities
IBM Tivoli Access Manager and VeriSign Managed Strong Authentication Services Combine resources for one complete online business security solution. Big e-business opportunities demand security to match
Breaking Down the Silos: A 21st Century Approach to Information Governance May 2015 Introduction With the spotlight on data breaches and privacy, organizations are increasing their focus on information
ARMA CENTRAL IOWA APRIL 25, 2013 MAKING THE BUSINESS CASE FOR INFORMATION GOVERNANCE: MORE CARROT, LESS STICK AGENDA The information imperative The time is NOW Why RIM Making the case for IG 2 THE INFORMATION
Cisco SAFE: A Security Reference Architecture The Changing Network and Security Landscape The past several years have seen tremendous changes in the network, both in the kinds of devices being deployed
Service management White paper Manage access control effectively across the enterprise with IBM solutions. July 2008 2 Contents 2 Overview 2 Understand today s requirements for developing effective access
Agile Master Data Management TM : Data Governance in Action A whitepaper by First San Francisco Partners First San Francisco Partners Whitepaper Executive Summary What do data management, master data management,
WHITE PAPER: OPTIMIZING THE DATA CENTER FOR TODAY S FEDERAL......... GOVERNMENT............................... Optimizing the Data Center for Today s Federal Government Who should read this paper CIOs,
IBM Telecommunications IBM and Comverse BSS/OSS Solution Based on Comverse ONE Billing and Active Customer Management Today s consumers live an always on lifestyle, driving the need for operators to reach
IBM Sales and Distribution IBM and Manhattan Associates Innovating across the supply chain and beyond 2 IBM and Manhattan Associates Market-leading companies realize that their supply chains are strategic
An Oracle White Paper November 2011 Financial Crime and Compliance Management: Convergence of Compliance Risk and Financial Crime Disclaimer The following is intended to outline our general product direction.
Current Challenges in Managing Lifecycle Management s are the bloodline of your business. Due to increased pressure in volume, complexity and regulatory compliance, contracts have evolved from a simple
Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and
Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff The Challenge IT Executives are challenged with issues around data, compliancy, regulation and making confident decisions on their business
IBM ediscovery Identification and Collection Turning unstructured data into relevant data for intelligent ediscovery Highlights Analyze data in-place with detailed data explorers to gain insight into data
IBM Software Healthcare Thought Leadership White Paper For healthcare, change is in the air and in the cloud Scalable and secure private cloud solutions can meet the challenges of healthcare transformation
Enterprise Content Management Optimizing government and insurance claims management with IBM Case Manager Apply advanced case management capabilities from IBM to help ensure successful outcomes Highlights
IBM Global Services September 2008 Reaping the rewards of your serviceoriented architecture infrastructure How real-life organizations are adding up the cost savings and benefits Executive summary Growing
Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and
An Oracle White Paper January 2010 Access Certification: Addressing & Building on a Critical Security Control Disclaimer The following is intended to outline our general product direction. It is intended
Fernando Pedraza Vice President System & Technology Group Latin America Lets Build a Smarter Planet : Dynamic Infrastructure for Financial Services 2009 IBM Corporation The world is smaller and flatter.
Brochure Update your Windows HP Technology Services for Microsoft End of Support (EOS) and Microsoft Migrations Stabilize and secure your infrastructure Microsoft will end support for Windows Server 2003/R2
Enterprise Content Management discovering content as an asset boost productivity and collaboration Your business technologists. Powering progress Collaboration underpins productivity Every business generates