ENTERPRISE NETWORKS WLAN Guest Management Software. Deb Ghosh COPYRIGHT 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

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1 ENTERPRISE NETWORKS WLAN Guest Management Software Deb Ghosh

2 Visitor Access Applications Secure Guest Access BYOD for employee mobiles Conferences and Tradeshows Public/Retail Hotspots Locations Services Ads/Target Marketing 2

3 Introducing Alcatel Lucent OmniAccess Guest Manager Automated account Provisioning Industry Leading Guest Access Solution Multi- Vendor Support Mobile Device Provisioning Custom Branding Compliance & Auditing 3

4 OmniAccess Guest Manager Overview OmniAccess Guest Manager 4

5 Secure Workflow Based Provisioning Sponsored-based Registration Visitor Self-registration Backs onto existing security policy Built in approval system One time registration options Pre-registration Bulk import Scratch cards Anonymous Guest Access 3 rd Party Integrations APIs for integration with existing applications CRM tools 5

6 Guest Self-Registration Self-provisioning captive portals No IT involvement Sponsor approval One time registration support (MAC or cookie) Backs onto pre defined security policy Customizable to capture information about guests / devices Targeted marketing content delivery 6

7 Sponsor Approval: Guest Registers Account created in disabled state 7

8 s Sponsor to Request Approval 8

9 Sponsored based provisioning Create a new Guest Account 1. Login to OmniAccess Guest Manager 9

10 Sponsored based provisioning Create a new Guest Account 2. Fill out required fields

11 Sponsored based provisioning Create a new Guest Account 3. Send access credentials to authorized guest Print, Send SMS, or Send 11

12 Bulk Import / Create Visitor Accounts Receptionist or other admins Pre-load Visitor Profiles Supports bulk import in XML, CSV, TSV, or plain text formats Copy and Paste lists Assignable roles, expiration times, user names, passwords 12

13 3 rd Party Integrations Enable Zero Touch provisioning Trigger guest provisioning from existing applications Eliminates the need for OmniAccess Guest Manager specific training for operators Integrate provisioning into existing solutions Loyalty databases, PMS Patient check-in systems XML / SOAP APIs for Custom Integrations 13

14 Mobile Device Provisioning Works with Alcatel Lucent WLAN Controller to manage employee-driven BYOD Pushes access certificates to non-it managed devices No IT involvement User, Device Aware 14

15 OmniAccess Guest Manager MDPS 15

16 1 + P + ' T! - 2 (, Q. (! 2. / ( * - ( G ' R H & G ( I $ + J G K L H I H J I M L K J K U K O L L M M L L K K N S O O 5. Application cati AAA 4.8.Fingerprinting Context Aware 2. Device 6.9.Adaptive 6 AdVLANve R Radio FastConnect Accessect Control 10. Fing Fingerprinting Management Manageme ment me Pooling Bandwidth contracts n AP! * + * 0 *. : ; " ( ' % ' - " " = $, / ( < # " > 1 5? ;. + 7 B ' ( OmniAccess Gues Gu estt es Guest Mana Ma nage na gerr ge Manager 1. User Fingerprintin Fing g ) 7. Us User er a and nd Device Visibility / +, A & - WLAN Controller 2 8 '. = 3 & C. 6 D 4 9 E + F 3. ipad Self Registration Re & Active Directory OmniVista

17 OmniAccess Guest Manager custom branding 17

18 Next Generation Hotspot Core user management Credit card billing Free registration portals Surveys and feedback forms Visitor Intelligence and Marketing Advertising and Promotions Manager Location services A hotspot with more than just credit card billing! 18

19 Advertising Services visitors give them a reason 19

20 Role Based Administration 20

21 Z Security and Scalability Security Integrated AAA RADIUS server Change of Authorization support Role-based administration Compliance auditing and reporting \ W ] X ^ ] _ ] ` a Y b c d e f f g c ] ` X h ] X i j c k Scalability OmniAccess Guest Manager Grid technology l ] ` ] m Y n Y ` o V W X Y Multi-site capable V W X Y V W X Y [ Node N N+1 clustering 21

22 OmniAccess Guest Manager Plug-Ins Seamless integration with multi-vendor hardware / software Cisco IP Phone Plugin Palo Alto Networks Plug-in Create visitor accounts directly on Cisco IP Phones Cisco VoIP Palo Alto Networks Integration with user- ID agent Provides audit trail for guest network / application access Infoblox Plug-in Reconcile guest DHCP and DNS addresses using Infoblox Infoblox SOAP / XML APIs SOAP / XLM API Plug-in 3 rd party software integration for guest / device provisioning 22

23 OmniAccess Guest Manager Solution Summary Industry s most intuitive and flexible tool to manage visitor and employeeowned device access Streamlined workflow; No IT Compliance & Scalability Full logging and reporting Satisfy the needs of large enterprise campus networks, MSP and multi-site deployments Highest Customization Skin technology, software plugins, APIs Targeted advertising and content delivery 23

24 THANK YOU