3400 Security Intercom System Enterprise Level Digital Intercom and Management System

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1 Enterprise Level Digital Intercom and Management System USER GUIDE DC3400UG-02 February 2005

2 Table of Contents 1 OVERVIEW Hardware Components Gateway Card Dual Station Line Card Control Card Digital Door Station Shelf Software Components HARDWARE INSTALLATION Power PC Connection Multi-Shelf Configuration Multi-Shelf Addressing Shelf To Shelf Wiring Backplane Station Wiring Digital Station Connections Relay Outputs Digital Stations External Switch Data Output Trunk Port Gateway Wiring SYSTEM SOFTWARE Main Window Card Status Bar System Configuration Controls Common Settings Window Trunk Port Gateway Settings Intercom Station Settings...12 DC3400UG-02 Feb. 15,

3 1 Overview The 3400 Security Intercom System is a feature rich intercom system designed for large-scale applications requiring reliable communications. This completely digital system allows for dependable operation with failure notifications and self-healing features. The 3400 Security Intercom System also offers unmatched scaling potential with a capacity for up to 2048 stations and 16 gateways. This User Guide provides the required information to install and configure a complete 3400 system. 1.1 Hardware Components The 3400 is comprised of modular hardware components allowing user specific configurations. Every 3400 card is hot swappable and automatically detected by the system. Each hardware component is described below Gateway Card The 3406 Gateway Card interfaces with a single analog telephone or an analog trunk port on a phone system. The 3406 generates ring tone, caller id, and a unique dial tone as to not be confused with a standard connected telephone. The 3406 has a single mechanical relay with software configurable operation Dual Station Line Card The 3401 Station Line Card is the interface for the 3201 Digital Door Station. Each 3401 can support two 3201 Stations. The Line Card has two mechanical relays, one for each Door Station. The operation of these relays is configurable by software Control Card One 3411 Control Card is required for each 3410 Shelf. The 3411 controls and configures all cards in the shelf. It also controls communications between shelves and monitors system health. The 3411 has one configurable relay for signalling system faults Digital Door Station The 3201 Digital Door Station is a 2 way half-duplex digital intercom with intelligent voice switching. Its robust housing is ideal for harsh environments. The 3201 features a backlit push button and a switch input port with configurable operation Shelf The 3410 Shelf can support up to 16 Station or Gateway cards and a single Control Card. The 3400 shelf is a standard 3U 19 wide shelf for rack mount. The system is capable of up to 64 shelves, each shelf capable of handling up to 32 Digital Stations and up to 8 Gateways (one gateway takes the place of two stations). 1.2 Software Components The 3400 Software allows for easy configuration of the 3400 system. Configuration, system events and diagnostics are available through easy to follow interfaces. Once configured, the 3400 system does not require the software to operate. The PC interface to the system is via a serial port on the 3410 Shelf. DC3400UG-02 Feb. 15,

4 2 Hardware Installation Each shelf consists of the 3410 Shelf and a 3411 Control Card. The right most slot is keyed to accept only the 3411 Control Card. The other 16 slots can accommodate either a 3401 Dual Station Linecard or a 3406 Gateway Card. 2.1 Power Plug the supplied 24V, 3.3A power supply into J26 of the 3410 Shelf, see Figure PC Connection Connect J25 on the master shelf to a free serial port on the PC with the supplied serial cable. For PCs with no serial ports, the 3400 is compatible with USB to serial adaptors. Refer to Table 1 for serial cable pin outs. Table 1: Serial Cable Pin out PC 3400 DB9 DB9 DB25 Receive Data Transmit Data Transmit Data Receive Data Ground Ground 2.3 Multi-Shelf Configuration The 3400 Algo Intercom System can be expanded up to 64 shelves. Each shelf in the system is addressed with the dipswitches on the Control Card on the shelf Multi-Shelf Addressing In multi-shelf systems a Master Shelf has to be chosen. The Master is selected by setting the dipswitches on the front of the Control Card to 0 as shown in Figure 1. All subsequent shelves are numbered sequentially higher in binary code. For example Shelf #5 would be configured as shown Figure 2. DC3400UG-02 Feb. 15,

5 M/S SW1 M/S SW1 S/P S/P ADDRESS ADDRESS Figure 1: Master Dipswitch Setting Figure 2: Shelf 5 Dipswitch Settings Shelf To Shelf Wiring Shelf to shelf wiring is accomplished with supplied RJ45 cable. Connect MASTER OUT, J22, from the Master shelf (address 0) to SLAVE IN, J24, on shelf 1. Subsequent slave shelves are interconnected with SLAVE OUT, J23, to SLAVE IN. Figure 3: 3410 Shelf backplane 2.4 Backplane Station Wiring The 3410 Backplane has 4 female 25 pair Amphenol connectors (J18, J19, J20, J21) for wiring stations and gateways. The Amphenol connectors are pinned out as shown in Table 2: Example 25 Par Amphenol Connection Each connector is wired into four card slots on the shelf. Therefore one Amphenol connector services four Dual Station Linecards or four Gateway cards Digital Station Connections The Dual Station Linecard connects to two Digital Stations via Tip and Ring on the 25 pair Amphenol connectors on the backplane. Refer to Section 2.5 for Digital Station wiring details. DC3400UG-02 Feb. 15,

6 2.4.2 Relay Outputs The Dual Station Linecard provides a single relay contact closure for each connected station. The relay outputs can be set it activate on various events. See Section 3.2 for call button configuration. Either normally open or normally closed relay contacts can be used with the DC3400UG-02 Feb. 15,

7 Table 2: Example 25 Par Amphenol Connection 3400 Security Intercom System Pair # Solid Color Stripe Color Pin # 1 White Blue 26 RING 0 RING 1 Blue White 1 TIP 0 TIP 2 White Orange 27 Common Common 2 Orange White 2 Normally Open Normally Open 3 White Green 28 Common Common 3 Green White 3 Normally Closed Normally Closed 4 White Brown 29 RING 1 N/C 4 Brown White 4 TIP 1 N/C 5 White Slate 30 Common N/C 5 Slate White 5 Normally Open N/C 6 Red Blue 31 Common N/C 6 Blue Red 6 Normally Closed N/C 7 Red Orange 32 RING 0 RING 7 Orange Red 7 TIP 0 TIP 8 Red Green 33 Common Common 8 Green Red 8 Normally Open Normally Open 9 Red Brown 34 Common Common 9 Brown Red 9 Normally Closed Normally Closed 10 Red Slate 35 RING 1 N/C 10 Slate Red 10 TIP 1 N/C 11 Black Blue 36 Common N/C 11 Blue Black 11 Normally Open N/C 12 Black Orange 37 Common N/C 12 Orange Black 12 Normally Closed N/C 13 Black Green 38 RING 0 RING 13 Green Black 13 TIP 0 TIP 14 Black Brown 39 Common Common 14 Brown Black 14 Normally Open Normally Open 15 Black Slate 40 Common Common 15 Slate Black 15 Normally Closed Normally Closed 16 Yellow Blue 41 RING 1 N/C 16 Blue Yellow 16 TIP 1 N/C 17 Yellow Orange 42 Common N/C 17 Orange Yellow 17 Normally Open N/C 18 Yellow Green 43 Common N/C 18 Green Yellow 18 Normally Closed N/C 19 Yellow Brown 44 RING 0 RING 19 Brown Yellow 19 TIP 0 TIP 20 Yellow Slate 45 Common Common 20 Slate Yellow 20 Normally Open Normally Open 21 Violet Blue 46 Common Common 21 Blue Violet 21 Normally Closed Normally Closed 22 Violet Orange 47 RING 1 N/C 22 Orange Violet 22 TIP 1 N/C 23 Violet Green 48 Common N/C 23 Green Violet 23 Normally Open N/C 24 Violet Brown 49 Common N/C 24 Brown Violet 24 Normally Closed N/C 25 Violet Slate 50 N/C N/C 25 Slate Violet 25 N/C N/C Station Gateway Station Address J18 J19 J20 J DC3400UG-02 Feb. 15,

8 2.5 Digital Stations The 3201 Digital Door Stations connect to the shelf backplane via a 2 wire twisted pair. Tip and Ring from the backplane connects to the CTRL inputs on the Digital Station terminal block as shown in Figure External Switch The Digital Station allows the connection of an external switch to the SW connections on the terminal block as seen in Figure 4. The external switch may be either normally open or normally closed. The operation of the external switch input is configured from the station settings in the System Software. Please refer to Section 3 for software operation instructions Data Output The Digital Station provides an opto-coupled data output port labeled DATA on the terminal block as shown in Figure 4. Figure 4: 3201 Digital Station Wiring 2.6 Trunk Port Gateway Wiring A 3406 Gateway Card can be plugged into any of the 16 shelf slots. For best system performance all Gateways should be installed on the Master shelf, up to 8. If more than 8 Gateways are used they should be distributed equally on other shelves. A relay contact is also provided from the Gateway Card. Refer to Table 2 for Gateway wiring. DC3400UG-02 Feb. 15,

9 3 System Software The 3400 Software provides a simple user interface to monitor and configure the 3400 Algo Intercom System. 3.1 Main Window The main window provides system overview and monitoring information. The following figure outlines software navigation. Figure 5: 3400 Doorphone Software Card Status Bar The card status bar at the bottom of the screen indicates the presence and status of a card in a shelf slot. A 3406 Gateway card is indicated by a G in the shelf diagram. A 3401 Dual Station Linecard is shown by an I, and the 3411 Control card by an M. Clicking on the card icon will open up the corresponding card s settings window. The up/down arrow icons on the right side of the card status bar changes the current shelve displayed in a multi-shelf system. 3.2 System Configuration Controls The system is configured through the Card Status Bar. A settings window is opened by double clicking on an active card icon in the Card Status Bar. The card settings windows allow for configuration of Stations and Gateways individually or as a group. The following features are common to both Station and Gateway Settings Common Settings Window DC3400UG-02 Feb. 15,

10 Refresh Card Info The Refresh Card Info button will update the settings window display with the current card settings. This feature allows for verification of the stored hardware settings. Apply to All Intercom/Trunk Port Gateway Cards on Shelf This button will apply all the Gateway or Station settings in the current settings window to all the Gateway or Station cards on the shelf. All global settings (those in the area above the button) will be applied to all Stations or Gateways. Local settings such as caller ID, Gateway name and file comment are not changed by this function. Apply to All Intercom/Trunk Port Gateway Cards in System This button will apply all the Gateway or Station settings in the current settings window to all the Gateway or Station cards in the system. All global settings (those in the area above the button) will be applied to all Stations or Gateways. Local settings such as caller ID, Gateway name and file comment are not changed by this function. Show Card This button will show the settings contained in the card. If a card has been replaced or moved then the settings will have returned to default settings and may differ from the settings indicated in the file. Show File This button will show the settings contained in the file. The file contents are saved to disk when clicking the Commit File to Disk button. Apply to Card This button will apply all the settings in the current window to the card, including the caller ID or Gateway Name. Apply to File This button will apply the settings in the current window to the file, including the caller ID or Gateway Name. Apply All Cards to File Apply all cards to file will retrieve all Station or Gateway settings from the card and overwrite the file settings. Apply File to All Cards Apply file to all cards will overwrite all Station or Gateway settings with those shown in the file. Commit File to Disk Commit file to disk will save all Station or Gateway settings that are in the file. These changes can be restored at a later time. Reload File from Disk Reload file from disk will retrieve the Station or Gateway settings that were previously saved to disk. Once the settings have been reloaded they can be applied to a system by clicking Apply File to All Cards. Cancel Cancel all changes without affecting the settings contained in the file. Close Close will shut down the Station or Gateway Settings window. If changes were made to the file and were not saved by clicking Commit Files to Disk a message will prompt the user to do so. DC3400UG-02 Feb. 15,

11 3.3 Trunk Port Gateway Settings Audio Levels Allows setting of the Gateway transmit and receive audio levels in real time. Adjustments can be made during a call in order to configure the system for best audio switching performance. The audio gain setting ranges from 0 to 15 and represents 2dB steps in gain. The default gain setting for the Gateway is 11 transmit and 3 for receive. Figure 6: Trunk Port Gateway Settings Adjustment Procedure The default audio levels between the Digital Station and telephone may be sufficient. Higher quality audio levels and switching may be achieved by adjusting the transmit and receive gains on the Gateway. Establish a call with a Station and perform a count test with someone at the other end. One person counts odd numbers while the other replies with the even numbers. The count test verifies correct audio path switching between transmit and receive for the half-duplex Gateway card. If individual stations require unique gain settings due to their environment their gain can be set in the Station Settings Window, see Section 3.4. DC3400UG-02 Feb. 15,

12 CLID Start Caller ID is sent by the Gateway to the connected telephone. CLID start indicates the time, in milliseconds, after the first ring when caller ID will be sent. The caller ID start time will automatically adjust when the ring cadence is changed to meet GR-30-CORE caller ID specifications. Max Rings Indicates number of times the gateway will ring before terminating the call attempt. Mode The 3406 Gateway Card has three modes of operation, refer to Table 3. Table 3: Gateway Modes Mode Operation Normal Normal operation allows calls to the telephone from stations and calls from the telephone to stations Auto Page All Auto Page All allows automatic paging to all stations in the system when the telephone goes off-hook. When in this mode the phone will not receive calls from any stations in the system. Do Not Disturb Do not disturb will remove the connected phone from the call pool. The phone will not receive calls from any stations in the system. Ring Cadence The ring cadence of the phone is configurable by clicking on the blue bars. Each click will toggle the halfsecond period of ring on or off. Gateway Name and File Comment The Gateway name is for clarity when viewing activity in the monitor window. Both Gateway name and file comment will be stored in the configuration file. 3.4 Intercom Station Settings Preferred Gateway Preferred Gateway settings only apply to systems with more than one Gateway. A Digital Station can be configured to operate in one of three modes. The first mode is Any in which case any available Gateway will be connected when the call button is pressed. The second mode is Load Sharing in which case the station will be connected to a different Gateway for each call. The third mode is specify in which case a preferred Gateway must be selected by entering the preferred Gateway s shelf number and address. If the preferred Gateway is not available then the alternate Gateway will be connected next. Alternate Gateway Alternate Gateway settings only apply to systems with more than one telephone. If a preferred Gateway is not available then the system will attempt to connect the alternate Gateway. Page Zone Digital Stations can be grouped into page zones. The system is capable of up to 99 page zones. To page a zone pick up a phone connected to a Gateway on any shelf and dial * * followed by the two digit page zone (i.e. to page zone 1 dial * * 0 1 ). Threshold Communication with the 3201 Digital Station is resistant to substantial amounts of electrical interference. If the error threshold is exceeded an alarm is sent to the Monitor window. The threshold can be adjusted to prevent false alarm messages. The default threshold is 15 and can range from 0 to 255. DC3400UG-02 Feb. 15,

13 Enable Messages Enable messages allows the user to configure which messages are displayed in the Monitor window for Station activity. Figure 7: Intercom Settings External Switch Actions The external switch input on the 3201 Digital Station can be configured for a normally closed or normally open type switch contact. When the switch contact is activated the system can be configured to connect the call immediately or provide a delayed reaction. Call Button Actions A Station can be deactivated by un-checking Call if Button Pressed. The relay outputs on the backplane can be configured to close during a button press when Relay On While Button Pressed is selected. General A Station can be configured to re-call if a call is not answered if Re-call if No Answer is selected. DC3400UG-02 Feb. 15,

14 Audio Levels Allows setting of the Station speaker and microphone audio gain. Adjustments prior to a call in order to configure the system for best audio switching performance. The number ranges from 0 to 15 and represents 2dB steps in gain. The default gain for the Station is 11 for microphone and 15 for speaker. DC3400UG-02 Feb. 15,

15 APPENDIX A Control Packet Specification DC3400UG-02 Feb. 15,

16 DC3400UG-02 Feb. 15,

17 DC3400UG-02 Feb. 15,

18 DC3400UG-02 Feb. 15,

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