Proposal for Celtic Call 7 Theme - NEM: Networked and Electronic Media Technology Platform UP-TO-US. Presenter John Pereira, Salzburg Research
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1 Proposal for Celtic Call 7 Theme - NEM: Networked and Electronic Media Technology Platform UP-TO-US User-Centric Personalized IPTV UbiquitOus and SecUre Services Presenter John Pereira, Salzburg Research On behalf of Project Leader: Hassnaa Moustafa, France Telecom/Orange Lab 3 December 2009, CELTIC Programme Meeting Vienna, Austria
2 Objectives Elaboration of new IPTV services through personalization of the end user experience and adaptation to his/her lifestyle. Nomadic access to personalized IPTV services "My Personal Content Moves with Me" Services continuity from terminal to terminal in the domestic sphere My Content Follows Me in a Customized Manner Technical solutions are expected to provide Personalized, Ubiquitous, User-Centric and Secure IPTV Services, through: - User IPTV Lifestyle modeling (for the individual) and fusion (for groups) - Content adaptation according to user preferences, to Quality of Experience requirements, and to the different contexts - Privacy management, based on a multi-identity paradigm, fostering trust between viewers and broadcasters and encouraging viewers to participate actively in this new interactive user-centric paradigm of television.
3 General Vision Terminal(s) Context Context-aware Service Personalization Terminals Network context Service Context Network User Context End user Spheres (Home, Hotel, ) IPTV service Personalization according to the user Lifestyle and Context IPTV service Personalization Service Authentication with a personal identifier
4 Main technical challenges Integration of Context-awareness in IPTV NGN architectures through the evolution of relevant standards Quality of Experience (QoE) management and control through tackling the implication of the resource level (access network and terminal capabilities) and the semantic level (content and service metadata, user profile and preferences) through adaptation to the IPTV Lifestyle of each individual user Enhanced multi-screen IPTV services through contextual and lifestyle-based service continuity and adaptation in the home sphere (in-home mobility) Enhanced nomadic IPTV services through user access to personalized IPTV services anywhere (home, hotel, friends, ) User privacy guarantees through allowing users to fully control their personal data, through allowing context information to have different privacy levels according to users' preferences
5 Contributions Developing a context-awareness module allowing to acquire the implicit and explicit user experience in a dynamic and continuous manner and the integration of this module in an IPTV architecture End user Network Provider Service Provider Content Provider User context & Terminal(s) context Network context Service context Advanced understanding of end-user s IPTV lifestyle within different service usage contexts (user preferences in different context sequences) Personalized services access in Nomadic users and mobile users in their domestic sphere through identifying each user in a distinguished manner and correlating the user identity with his own context Preserving users' privacy through a specific module that will be developed to allow the user to authorize his context information that could be published Involving the public users in the requirement definition process and defining business models that help creating new business opportunities among the different actors along the IPTV chain Presenting a platform for the new IPTV system and use-cases demonstration
6 Main Expected Results A novel IPTV system allowing personalized services through dynamic user interaction (implicit and explicit interaction) that replies to the users Quality of Experience while preserving the user privacy IPTV and Audio-visual Internet protocols standardization. Extension of the services requirements and functional architecture studies in ETSI/TISPAN. Participating to the existing SIP standards. Offering solutions that help creating new business opportunities between different actors along the IPTV chain.
7 Partners Simula Research Laboratory Linus (SME) Oslo University College France Telecom R&D (Orange Labs) Alcatel-Lucent Bell Labs Thomson Grass Valley Institute Telecom Marben Products (SME) France Norway Poland Austria (?) Informatica Gesfor Spain Arantia University of Carlos III in Madrid FUOC University FON, Paradigma, Vmodal (SMEs) Telekomunikacka Polska ITTI Sp (SME)
8 End-users Benefits Enhancing user satisfaction through targeted bundles of IPTV content/services personalized according to users lifestyles and contexts Enabling users to become active parts in the content creation and broadcasting process Service Providers Opening new business opportunities through not only offering smart services but also allowing user mobility and nomadic access to personalized IPTV services within particular spheres (e.g. home sphere, hotel sphere) New services offers: nomadic audio-visual offers detached from the Home subscription "My personal IPTV content move with me" "My personal IPTV content follow me More elaborated and precise audience measurement Solution providers Elaborate and validate profiling & targeting for end-to-end personalized IPTV solution Enrich the services offered for TV and Entertainment services through advanced personalisation services. Reinforcing trust between the users and the system through privacy preservation which allows for services acceptability as well as sharing end-users in the requirements definition phase in the project.
9 Thank You.
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