Is your business ready for hosted VOIP?

Transcription

1 Is your business ready for hosted VOIP?

2 CONTENTS Contents Is your business ready for hosted VOIP? Checklist Additional Resource links: Key drivers of hosted VOIP (PDF) Common issues of hosted VOIP (And how you can avoid them!) (PDF) Top questions to ask when choosing a Hosted VOIP provider (PDF) A little bit about Epik Contents 2

3 INTRODUCTION Is your business ready for hosted VOIP? Every business should continually lookout for what s happening in the world of hosted telecom. It s a fast moving industry with a lot to offer businesses of all sizes. And with a better sense of the technology, you ll know precisely when it makes sense to take advantage of a better service. As with any change in technology, there is a lot at stake and many things to consider. Not only are there different technologies, but also different providers that offer the same services. And each provider delivers a different customer and user experience. Keep in mind this is your company s connection to associates, employees and customers so take your time and choose carefully. Fortunately, there are some distinct signs that can help you decide; for instance, there are many situations in a company s lifecycle that actually invite the transition to hosted VOIP. This is partly because hosted VOIP is simpler to deploy and much more flexible than other telecom systems. Companies that are growing, moving or changing structure can all benefit from a more flexible technology. Lines can be easily added, removed or transferred, all while saving on initial and operational expenses. Businesses that are experiencing budget changes, subpar ROI, recurring tech-problems or a change in location can all comfortably adopt it as well. To better assess your own position review the list below. If you answer yes to even just a few of these questions then hosted VOIP could already be saving you time, energy and capital. Is your business ready? 3

4 CHECKLIST Checklist Is your phone system more than 5 years old? Do you constantly spend money to maintain your on-premise VOIP system? Are you in the process of upgrading your phone system? Are you planning to move in the next 6 months? Do you have more than 15 employees? Are you planning to hire new employees? Do all your employees have direct lines? Do you operate from more than one location? Is your business in the process of expanding to new cities/locations? Do your employees travel a lot? Do you have employees that work remotely? Do you pay high rates for long distance calls? Do all your employees have company cell phones? Do you pay for expensive cell phone bills? Do you access internet via a DSL or Cable network? Are you experiencing slow upload/download speeds? Do you pay separately for internet, local and long distance charges? Do you frequently conduct teleconferences? YES NO Rather then settling for your current system, or hastily choosing another, you should identify what you need in a telecom system. You can begin with our checklist, discover what aspects of your situation can be eased by a hosted phone system, and then continue to investigate other aspects of the technology. There is no substitute to understanding the pros and cons before making a decision to switch over to hosted VOIP and implementing it in an organization. There is certainly a lot more to this than marking up the checklist. It will be helpful to enlist the thoughts and ideas of stakeholders, directors and managers to consider your company s situation and what an advanced hosted VOIP system can provide. The list may also help to get people thinking about the value of upgrading and move your company forward towards a better communication system. Is your business ready? 4

5 RESOURCES Additional Resource links: Key drivers of hosted VOIP (PDF) Are you sitting on the border to decide if VOIP is right for your organization? Let this document clear any doubts you have. Common issues of hosted VOIP (And how you can avoid them!) (PDF) An informative paper that explains typical complaints of VOIP users, causes and ways to prevent them. A little bit about Epik Epik Networks is the industry leader in advanced data and communication services, offering turnkey solutions for almost a decade. Through centralized Broadsoft softswitches and high-speed fiber-optic connections, Epik Networks provides companies of all sizes with highly customized telecommunications solutions that are both affordable and completely reliable. We take care of everything from the hardware and software, to ongoing maintenance. You will never worry about your voice services again. In addition to all the equipment, Epik Networks offers one easy-to-understand bill. Let us show you why over 8000 users have made the choice to use Epik Networks as their service provider. Feel free to call us at Epik sales consultants are standing by to help guide you to make the best possible decisions for all your telecommunication needs. epiknetworks.com sales@epiknetworks.com Epik Networks Inc. Head Office 80 Bloor St West, Suite 503 Toronto, Ontario, M5S 2V1 Toll Free: Phone: Fax: Is your business ready? 5