How To Make Public Transport Available For Disabled People

Transcription

1 Vision of the transport service for disabled persons

2 Integration project Kolla Roland Jenssen Develop- Project manager Graduating at Linköping Technical University Various positions in production and purchasing at Saab-Scania Aircraft Division. In 1996 i moved to Norway and was purchasing manager for Norwegian Railways, Technical Sector. Since year 2000 I am manager for Services and Contracts of Special Transport Services Administration, City of Gothenburg, purchasing mobility services for about 25 million Euros annually. Also the project manager for a comprehensive city wide effort to make public transport of all kinds more accessible to everybody and to integrate special transport and mainstream public transport.

3 STS Organization Kolla-projektet

4 How it started: In 2003 a small team started the work off analyzing how transport of disabled person, could be made more friendly and less costly. In march 2004 the team recommended On long term: The Public Transport system is available and easy to use for elder and disabled people.

5 To achieve the objectives the following must be fulfilled : Continue increased availability Street environment Exchange stops Vehicles Increased comfort through focused efforts Education of contractors It support for Public Transport Special on call transport when traffic jams/ disturbance occur over an extended period Personal support at (chosen) exchange stops Develop an administration systems Coordinate price and payment system Differentiate authority Intensified cooperation between all actors

6 KOLLA- kollektivtrafik för alla (Public Transport for all) We cooperate to make public transports more available for disabled (Special Transport Service for (Transport office) disable) (Responsible for the traffic)

7 PRODJECT ORGANISATION KOLLA Project manager Users Adaptation of more lines Flex line It System Public transport traffic Full scale test etc. Personal assistance Communication Driver education on the Travel training disables needs Different authority Research & development Call centre Economy

8 KOLLA Public Transports for everyone In order to achieve this, the following is required: Endurance on short and long term Cooperation and dialog form Information, education and training to influence on attitudes and behaviour Creativity and flexible Politics Employees Users

9 Relative cost Public Transport 1 Flex line 7 STS taxi 14 STS Wheel chairs bus 21

10 Gothenburg's budget Vision Our vision is a unified and lasting city where all citizen are needed and where all have ample opportunities to develop their lives. In the future we shall have turned the segregation into integration

11 Transport plan for 2010 Everybody shall be able to travel by public transport All transport is public transport

12 Goals for KOLLA 2010 More available public transports for everybody 98 % of the citizen of Gothenburg should be able to travel on the public transport The boarder between the special transport service and the public transport is does not exist.

13 Progress Public Service for Disabled 1,600 1,400 Progress ,200 Public Transport Bus 1, Flexbus STS wheel chairs bus 200 STS Taxi

14 About göteborgare users = 4,5% of the citizen Today's situation About journeys of the disabled is done in taxis and wheal chair buss per year About journeys of the disabled is done in the flex line system per year

15 What we have achieved during the first year in the KOLLA-project?

16 Adaptation of more lines Driver education on the disables needs Research & development Travel training Different authority Development of the Flex lines Personal assistance in more places Test of ramps Development of payment system Test of linked journey system IT-system is developed More full scale test of busses Activity/Target in KOLLA 2006

17 Adjustment of sidewalks and tram/ bus stops along prioritized routs to facilitated use by disabled person Area between weather protection and platform has been made wider Information display Audio visual Street lights have been improved Platform elevation has been increased with 17 cm to match low floor cars Contrast marking At platform edge Guide sidewalks for persons with reduced vision

18 Adjusted walking path After Before

19

20 FÖRBÄTTRING AV GÅNGSTRÅK Target: At list one walking path to each kolla platform (Bus and tram)

21 Education of all personal Test education started in December 2005, concerning the needs for the disabled Roughly persons will be educated -administration -bus driver -tram/train drivers

22 Development of the Flex line 2005 Flex line in the Centre Flex line for everyone in a specified area

23 Service line, flex line, etc

24 Styrsö Lärjedalen Torslanda Tuve-Säve Älvsborg Askim Be rgs jön Kärra-Rödbo Gunnared Backa Korte dala Linnéstaden Majorna Tynnered Örgryte Lundby Biskopsgården Härlanda Centrum Högsbo Frölunda Frölunda Högsbo Biskopsgården Lundby Tynnered Majorna Kortedala Backa Linnéstaden Örgryte Härlanda Centrum Styrsö Gunnared Kärra-Rödbo Bergsjön Älvsborg Torslanda Tuve Säve Askim Lärjedalen Elderly Persons (75+) Accessibility to Public Transport in Göteborg % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Andel äldre (75+) inom 200 m gångavstånd Källa: Västtrafik, Göteborgs stad, Färdtjänsten, CTH, LogistikCentrum Linjetrafik Flextrafik Reguljär linjetrafik Flexlinjen Trygga Rundan 0% 20% 40% 60% 80% 100% Share of 75+ residents within 200 m walking distance

25 Tillgänglighet till linjetrafiken 2003 o 2005 Styrsö Lärjedalen Torslanda Tuve-Säve Älvsborg Askim Bergsjön Kärra-Rödbo Gunnared Backa Kortedala Linnéstaden Linjetrafik 03 Linjetrafik 05 Majorna Tynnered Örgryte Lundby Biskopsgården Härlanda Centrum Högsbo Frölunda 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

26 Personal assistance Introduced October in the following areas: Centralstationen- Nordstaden- Drottningtorget-Nils Ericsonsterminalen Tel

27 Travel training

28 Low floor tram cars on line 6 and adapt/adjustment of bus line 31 for transport also of disabled persons Information display Audio visual

29 Low floor tram cars and bus situation - In the end of this year it's over 99% low floors busses in the city Video Video Bottom Bottom - In the middle of 2008 we have 145 low floors trams - Al vehicles will have audio visual information displays next stop

30 Different authority and a new IT system KOLLA-customer Temporary ITsystem

31 Different authority Judgement Walk distance: m Change possibilities: Y/N Able to pass obstruction: Y/N Aid/facilities: wheel-chairs etc etc. Transportation means Low floor Flex line Service line Tram Train

32 IT-system

33 Research and development focused on the following: What can we learn from research about elderly and disabled persons travel in the past? What consequence has Kolla for the users? How is it possible to influence potential Kolla travelers who are sceptical to try journeys/ trips with Flex lines and the Regular transport?

34 Research and development focused on the following: What economical impact will Kolla have on the city's economy? How is Kolla conducted in order to create the desired change?

35 Continue the adaptation of more lines Continue the driver education on the disables needs Continue the Research & development Continue the travel training with the disables person Different authority are implemented Continue Development of the Flex lines Flex line Personal assistance in more places Ramps will bee implemented Implemented a new payment system Implement the linked journey system The IT-system is purchased Activity/Target in KOLLA 2007

36 Activity/Target in KOLLA 2008 Continue the adaptation of more lines Continue the Research & development Continue the travel training with the disables person Personal assistance in more places The IT-system working

37 Investment Investment, mkr IT Street Trams Totalt

38 KOLLA Kolla-project Total drift cost 26,4 mkr 49 mkr 58 mkr Contribution from community -18 mkr -19 mkr -8 mkr Saving in the transport service -7 mkr -21 mkr -35 mkr Remaining Financial need 1,4 mkr 9 mkr 15 mkr

39 Driftbudget för KOLLA-projektet Kapitalkostnader Spårvagnar Avskrivning Gatumiljö -0,8-5,2-10,7-16,5-22,1-23,9-23,4-22,9-22,4-22,0-21,5 Summa kapitalkostnader -0,8-5,2-10,7-16,5-22,1-23,9-23,4-22,9-22,4-22,0-21,5 Driftkostnader Startkostn. Flextrafik -2,5-3,5-3,0 Leasing IT-system -1,0-2,0-3,0-4,0-4,0-4,0-4,0-4,0-4,0 IT-drift -1,0-4,0-6,0-6,0-6,0-6,0-6,0-6,0-6,0 Inventeringar, inv.proj.ledn. -3,0-3,0-2,5-2,0 Utbildning o dyl -5,0-3,0-2,0-2,0-2,0-2,0-2,0-2,0-2,0-2,0 Ledsagning, resträning o dyl -2,0-5,0-5,0-5,0-5,0-5,0-5,0-5,0-5,0-5,0 Diverse projektkostnader -9,1-7,3-9,0-9,0-7,0-5,0-2,0-2,0-2,0-2,0-2,0 Summa driftkostnader -9,1-19,8-25,5-27,5-25,0-22,0-19,0-19,0-19,0-19,0-19,0 Summa kostnader -9,9-25,0-36,2-44,0-47,1-45,9-42,4-41,9-41,4-41,0-40,5 Intäkter Kommunbidrag 11,0 18,0 19,0 8,0 2,0 Besparingar i färdtjänst 7,0 18,0 31,0 4 46,0 51,0 56,0 58,0 59,0 Tillskott från eget kapital 5,0 7,0 10,2 18,0 14,1 5,9-3,6-9,1-14,6-17,0-18,5 Summa intäkter 16,0 25,0 36,2 44,0 47,1 45,9 42,4 41,9 41,4 41,0 40,5 Resultat 6,1 Ack förbruk av eget kapital 10,2 28,2 42,3 48,2 44,7 35,6 21,1 4,0-14,5

40 Reduced cost The transport service for disabled, overtakes by the Public Transport mkr mkr mkr mkr mkr mkr mkr

41 Processes Repeat process Small steps in the right direction Continuous adoptions to the users Gradually including new parts Continually method development Start and develop what gives adequate added value

42 Do we reach the reducing the travelling need of the sts service Travelling Antalet resor Trend 0 05-jan Mars Maj Juli Sep Nov 06-jan Mars Maj Juli Sep Nov

43 Do we reach the reducing the travelling need of the sts service Travelling Analet resor Result Budget jan Feb Mars Apr Maj Juni Juli Aug Sep Okt Nov Dec

44 Do we reach the reducing of the old- to performance for the new Different authority Different authority Numbers Budget Numbers tillstånd Numbers Kolla tillstånd 0 05-jan Mars Maj Juli Sep Nov 06-jan Mars Maj Juli Sep Nov

45 Do we reach the increasing of the travelling into the Flex line MÅL FLEX 2006 Januari Februari Mars April Maj Juni Juli Augusti September Oktober November December Utfall Målet resor Antal resor

46 Do we reach the target walking path and platforms Adjusted / Adaption of more lines Target budget Result Mkr %

47 Do we reach the target personal assistance in more places Number of booked personal assistance Number Target Accumelated okt nov dec 06- jan feb mar apr maj jun jul aug sep okt nov dec