Annual Statistical Report Covering Calendar Year 2009 El Cajon Fire

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1 Annual Statistical Report Covering Calendar Year 2009 El Cajon Fire Presented by: Heartland Communications Staff Heartland Communications

2 2009 HCFA COMMISSION COMMISSION CHAIR - Casey Tanaka, City of Coronado COMMISSION VICE CHAIR - Gary Kendrick, City of El Cajon Commissioner - Ron Fuller, Alpine Fire Protection District Commissioner - Mark Scott, Bonita Fire Protection District Commissioner - Lori Bragg, City of Imperial Beach Commissioner - Dave Allan, City of La Mesa Commissioner - Ken Coyle, Lakeside Fire Protection District Commissioner - Mary England, City of Lemon Grove Commissioner - Rosalie Zarate, City of National City Commissioner - Randy Voepel, City of Santee Commissioner - Larry Jackman, San Miguel Consolidated Fire Protection District 2009 HCFA BOARD OF CHIEFS BOARD OF CHIEFS CHAIR - Fire Chief Mike Scott, City of El Cajon BOARD OF CHIEFS VICE CHAIR - Fire Chief Augie Ghio, San Miguel FPD Fire Chief Bill Paskle, Alpine Fire Protection District Fire Chief Scott Walker, Bonita Fire Protection District Fire Chief John Traylor, City of Coronado Fire Chief Frank Sotelo, City of Imperial Beach Fire Chief Dave Burk, City of La Mesa Fire Chief Mark Baker, Lakeside Fire Protection District Fire Chief Tim Laff, City of Lemon Grove Fire Chief Rod Juniel, City of National City Fire Chief Mike Rottenberg, City of Santee 2

3 2009 HCFA Staff Administration/Operations/Systems Director L.W. Chip Yarborough, ENP Administrative Coordinator Valerie Nellis Communications Operations Supervisor Diane McClarty, ENP Senior System Technician Carlos Castillo GIS Specialist Alex Sainz Permanent Part Time Systems Technician - Jason Petersen ~~~~~~~~~~~~~~~~~~~~~~~~~~ Dispatch Supervisors Debbie Elliott, ENP Guy Impastato Amy Burningham Nicole Lewis ~~~~~~~~ Full Time Dispatchers Scott Cullen Rita Martin Justine Taylor Yasmin Eaddy Alexis Sanchez Lisa Spencer Twyla LaFond Jessica Kalafut Kristan Johnson Alicia Perry ~~~~~~~~ Part Time Dispatchers Rachel Damm Rhonda Peterson Amy Cox Brittany Perreira Stacy Liberatore ~~~~~~ 3

4 Agencies Served The Heartland Communications (HCFA) is a Joint Powers Authority (JPA) organized under California Law for the purpose of providing Fire and Emergency Medical dispatch services. The following agencies receive these services as members of the HCFA JPA: - Alpine Fire Protection District; - Bonita-Sunnyside Fire Protection District; - City of Coronado Fire Department; - City of Imperial Beach Fire Department; - City of El Cajon Fire Department; - City of La Mesa Fire Department; - Lakeside Fire Protection District; - City of Lemon Grove Fire Department; - City of National City Fire Department; - City of Santee Fire Department; - San Miguel Consolidated Fire Protection District. HCFA also provides these services to the following agencies via contractual agreements: - Barona Fire Protection District; - Borrego Springs Fire Protection District; - Julian-Cuyamaca Fire Protection District; - Mt. Laguna Volunteer Fire Department; - Ocotillo Wells Volunteer Fire Department; - San Pasqual Volunteer Fire Department; - Shelter Valley Volunteer Fire Department; - Viejas Fire Department; - Rural Paramedic Program (administered by San Diego County EMS) Statistics associated with the services to these agencies are as follows: - Citizens served: 642,211 - Area served: sq. miles - Annual Incidents Dispatched, 2009: 53,087 4

5 Member Agency Population Square Miles Alpine 15, Bonita 13, Coronado 23, El Cajon 98, Imperial Beach 28, Lakeside 63, La Mesa 56, Lemon Grove 25, National City 56, San Miguel (Includes East County FPD 11,980) 138, Santee 56, Total 576, Contract Agency Population Square Miles Barona Borrego Springs 2, Julian/Cuyamaca FPD 3, Mt. Laguna CSA # Ocotillo Wells VFD Ranchita FPD San Pasqual CSA # Shelter Valley VFD Viejas Rural Paramedic Program 56, Subtotal 65,885 1, Grand Total 642,211 1,

6 Heartland Service Areas 6

7 Agency Incident Comparison Totals January 2007 through December Agency Percent Change Alpine 1,309 1,373 1, % Barona % Bonita , % Borrego Springs % Coronado 1,773 1,774 1, % El Cajon 9,865 10,408 10, % Imperial Beach 1,986 2,105 2, % Julian % La Mesa 5,486 5,819 6, % Lakeside 5,031 5,185 5, % Lemon Grove 2,538 2,704 2, % Mt. Laguna % National City 5,017 5,286 5, % Ocotillo Wells % Ranchita % San Miguel 7,430 8,894 8, % San Pasqual % Santee 4,320 4,519 4, % Shelter Valley % Viejas % Grand Total 48,320 51,716 53, % Incident count above occurred in the Jurisdiction Proper; and is not inclusive of responses outside the given Jurisdiction. Incident count is inclusive of calls canceled en route to the incident. 7

8 Zone 4 Agency Incident Totals January 2009 through December 2009 Viejas 591 Santee 4,764 San Miguel 8,948 National City 5,307 Lemon Grove 2,940 Lakeside 5,308 La Mesa 6,103 Imperial Beach 2,099 El Cajon 10,810 Coronado 1,790 Bonita 1,006 Barona 625 Alpine 1,

9 Heartland Contract Agency Incident Totals January 2009 through December 2009 Shelter Valley 42 San Pasqual 59 Ranchita 26 Ocotillo Wells 200 Mt. Laguna 70 Julian 564 Borrego Springs

10 Summary Classification of Responses For all Agencies Served by HCFA Calendar Year 2009 Vehicle 3,889 Strike Team 14 Rescue 156 Other 5,789 Medical 40,878 Hazard 144 Fire 1,646 Cancelled

11 Incidents Dispatched per Hour January 2009 through December 2009 Incidents Hour 11

12 El Cajon 2009 Incident Summary Dispatch Codes and Totals: January 2009 through December 2009 Incident Type 2008 Incidents 2009 Incidents Percent Change AIRCRAFT CRASH % AIRCRAFT FIRE % ALARMS RINGING % COMMERCIAL/INDUSTRIAL RESPONSE % EXPLOSIVE DEVICE/RAD MONITOR % FREEWAY / RESCUE % FREEWAY VEHICLE FIRE % FUEL SPILL % HAZARDOUS MATERIAL RESPONSE % HIGH WILDLAND % IN ZONE STRIKE TEAM IMME NEED % LARGE VEHICLE FIRE % LOW WILDLAND % MED WILDLAND % MEDICAL AID % MEDICAL AID CODE 1A % MOVE UP % MULTI FAMILY RESIDENTIAL RESP % ODOR OF NATURAL GAS - COMMERCI % ODOR OF NATURAL GAS - MFD % ODOR OF NATURAL GAS - SFD % PUBLIC SERVICE % RESIDENTIAL STRUCTURE RESPONSE % SINGLE ENGINE RESPONSE % VEH INTO A RESIDENTIAL STRUCT % VEH INTO COMMERCIAL BUILDING % VEH INTO MULTI FAMILY DWELLING VEHICLE ACCIDENT % VEHICLE ACCIDENT / RESCUE % VEHICLE ACCIDENT FREEWAY % VEHICLE FIRE % Grand Total % Incident count does not include tests calls 12

13 El Cajon 2009 Summary Detail Dispatch Codes and Calls per Capita January 2009 through December 2009 Incident Type 2009 Incidents Calls per Capita x 1000 AIRCRAFT CRASH AIRCRAFT FIRE ALARMS RINGING COMMERCIAL/INDUSTRIAL RESPONSE EXPLOSIVE DEVICE/RAD MONITOR FREEWAY / RESCUE FREEWAY VEHICLE FIRE FUEL SPILL HAZARDOUS MATERIAL RESPONSE HIGH WILDLAND IN ZONE STRIKE TEAM IMME NEED LARGE VEHICLE FIRE INCIDENT CANCELLED LOW WILDLAND MED WILDLAND MEDICAL AID MEDICAL AID CODE 1A MOVE UP MULTI FAMILY RESIDENTIAL RESP ODOR OF NATURAL GAS - COMMERCI ODOR OF NATURAL GAS - MFD ODOR OF NATURAL GAS - SFD PUBLIC SERVICE RESIDENTIAL STRUCTURE RESPONSE SINGLE ENGINE RESPONSE VEH INTO A RESIDENTIAL STRUCT VEH INTO COMMERCIAL BUILDING VEH INTO MULTI FAMILY DWELLING VEHICLE ACCIDENT VEHICLE ACCIDENT / RESCUE VEHICLE ACCIDENT FREEWAY VEHICLE FIRE Grand Total Per Capita based off population served of 98,133 13

14 El Cajon 2009 Summary Graph Summary Classification of Response 14

15 El Cajon 2009 Incident Summary Graph Incidents by the Hour and by the Type Incidents Strike Team Rescue Vehicle Other Hazard Fire Cancelled Medical Hour 15

16 El Cajon 2009 Incident Summary Mutual and Automatic Aid Given Comparison 2008 Aid Given 2009 Aid Given Percent Change Alpine 7 Alpine % Coronado 0 Coronado 1 - East County 0 East County 8 - La Mesa 144 La Mesa % Lakeside 397 Lakeside % Lemon Grove 1 Lemon Grove % National City 0 National City 3 - Other 12 Other % San Miguel 520 San Miguel % Santee 423 Santee % SD City 26 SD City % SD Rural 1 SD Rural % Viejas 0 Viejas 13 - Grand Total 1531 Grand Total % 16

17 El Cajon 2009 Incident Summary Detail Mutual and Automatic Aid Received Comparison 2008 Aid Received 2009 Aid Received Percent Change Alpine 3 Alpine % Barona 0 Barona 5 - Bonita 8 Bonita % Coronado 2 Coronado % Cnty HazMat 7 Cnty HazMat % La Mesa 152 La Mesa % Lakeside 55 Lakeside % Lemon Grove 22 Lemon Grove % MVU 0 MVU 2 - National City 4 National City % San Miguel 994 San Miguel % Santee 116 Santee % SD City 6 SD City % Viejas 1 Viejas % Grand Total 1370 Grand Total % 17

18 El Cajon 2009 Incident Summary Response Load by Unit E E E E E E T6 680 Grand Total E7 11% E6 35% E8 30% T6 6% E9 15% E209 0% E206 3% 18

19 El Cajon 2009 Incident Summary CSA Medics Responding into El Cajon Percent Change M1 112 M % M3 275 M % M4 309 M % M5 153 M % Total 849 Total % El Cajon Medics Responding into the CSA 2008 Unit Lakeside San Miguel Santee Total M M M Total Unit Lakeside San Miguel Santee Total Percent Change M % M % M % Total % 19

20 El Cajon 2009 Summary EMS Response Unit Count Alert BLS 45 AMR BLS 81 AMR Medic 12 Care BLS 47 Mercy Air 1 Pacific BLS 14 Rural Medic 1 Schaefer BLS 35 Viejas Medic 1 Zone II Medic 1 Grand Total 238 Zone II Medic 1 Viejas Medic 1 Schaefer BLS 35 Rural Medic 1 Pacific BLS 14 Mercy Air 1 Care BLS 47 AMR Medic 12 AMR BLS 81 Alert BLS

21 Call Distribution Summary for Heartland Communications January 2009 through December 2009 Call Type Count Percent of Total Inbound Calls 112, % Land Line Calls 97, % Abandoned Land Line Calls 1, % Wireless Calls 13, % Abandoned Wireless Calls % Hit Calls % Outbound Calls 37, % All Calls 149, % Heartland Communications Call Distribution Overview Graph January 2009 through December

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