THE UNIVERSITY OF MANCHESTER PARTICULARS OF APPOINTMENT FACULTY OF BIOLOGY, MEDICINE & HEALTH SCHOOL OF HEALTH SCIENCES

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1 THE UNIVERSITY OF MANCHESTER PARTICULARS OF APPOINTMENT FACULTY OF BIOLOGY, MEDICINE & HEALTH SCHOOL OF HEALTH SCIENCES INFORMATICS, IMAGING AND DATA SCIENCE BUSINESS RELATIONSHIP MANAGEMENT VACANCY REF: BM&H Salary: Hours: Grade 6, 31,076 to 38,183 per annum Full Time Duration: Immediate start fixed term to 31 December 2018 Location: University of Manchester Campus Responsible to: Dr Claire Smith Enquiries about the vacancy, shortlisting and interviews: Name: Claire Smith Faculty of Biology, Medicine and Health Introduction to the University of Manchester and the Faculty of Biology, Medicine and Health The University of Manchester is the largest single-site university in the UK with around 38,000 students and more than 11,000 staff. We aim to become one of the top 25 research universities in the world by 2020 and are committed to delivering an outstanding teaching and learning experience; contributing to the social and economic success of local, national and international communities; producing the highest calibre graduates; and developing our staff to be amongst the very best of their peers. To achieve our ambitious goals we aim to attract and retain the very best people to work across a range of academic disciplines and support functions. The Faculty of Biology, Medicine and Health (FBMH) The Faculty of Biology, Medicine and Health was created on 1 August 2016 when the Faculty of Life Sciences and the Faculty of Medical and Human Sciences will be brought together in a new,

2 integrated structure to deliver a truly translational approach to the life sciences, ensuring smooth research pathways - from pure discovery science through to clinical application and patient care. With a total annual income of over 300 million, and over 3,000 members of staff, the new Faculty is comparable in size to a medium-sized UK university. Thirty undergraduate and 90 postgraduate programmes offer our 11,000 students opportunities to develop the skills and knowledge they need for a successful career. The Faculty s matrix structure facilitates interdisciplinary working and enables us to learn from each other and share best practice; and our eight, strategic Research Domains help to articulate our research strengths, drive large-scale, collaborative research activities and strengthen relationships with our research and healthcare partners. The integration of discovery biology, clinical application and patient care within a single Faculty, particularly in a region with notable health inequality, provides us with a real opportunity to have a very significant and positive impact on people s lives. Our strategic partnerships The new Faculty inherited a number of key strategic partnerships that underpin its ambitions to develop ground-breaking research. Working alongside six local NHS Trusts, the Faculty is a key member of the Manchester Academic Health Science Centre (MAHSC) - a federation of equal partners that unites leading healthcare providers with world-class academics and researchers. It aims to be a global centre for the delivery of applied health research and education and provide leadership for our local and regional health systems. The Faculty also play a leading role in Health Innovation Manchester (HInM), which was launched in September 2015, as part of the UK Government s decision to devolve health and social care responsibilities to Greater Manchester. HInM offers a unique opportunity to bring together health and social care, academic and life science related business resources across the region to deliver an innovative health ecosystem that can help accelerate innovation into our local health and social care systems, enhance our global scientific standing and act as a magnet for inward investment. Key partnerships in the charitable sector include Cancer Research UK; Diabetes UK; and the Wellcome Trust; and the Faculty will also have research and funding links to a number of commercial organisations including Unilever, AstraZeneca, GlaxoSmithKline and Boots, who will help us to bring new drugs and products to the market. Working for the University of Manchester The University of Manchester strives to make our community a welcoming, caring and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. Our diverse job opportunities include an attractive benefits package with family-friendly policies that provide for flexible working. We care deeply about career and personal development, offering a structured induction programme for new staff, an annual performance and development review, staff training for all career stages and mentoring opportunities to support your career development. We have a genuine commitment to equality of opportunity for our staff and students, and are proud to employ a workforce that reflects the diverse community we serve.

3 As a global institution, situated at the heart of a lively, culturally diverse city, we welcome applicants of all nationalities. To help international job applicants plan for life in the UK, we have put together some useful information on passports and visas, travel to the UK, accommodation and a number of other practical considerations. Context and purpose of role An experienced business relationship manager is sought to develop a network of external partners to collaborate with, and increase the impact of, the Connected Health Cities programme in the North of England. The role will be based in Manchester but with significant UK travel. The post holder will be working in an informatics environment and will work with a small team of research focussed operational staff that support CHC, GM-CHC, HeRC and The Farr Institute. The role holder will be responsible for the implementation of a business engagement model driven by the Director of External Affairs. Specifically the successful candidate will be expected to facilitate strong working relationships with potential and existing partners for the programme; develop excellent lines of communication ensuring client satisfaction; and to drive new lines of business that contribute to the overall sustainability of the programme. Key accountabilities, responsibilities and duties Relationship Management To establish a new industry collaborator network for the CHC programme To facilitate productive relationships with each client To ensure a good understanding of both the CHC programme and the drivers for collaboration/partnership of any SME/industry partner Build strong relationships with potential investors by acting as a trusted advisor To assist the CHCs with their industry relationships To sign post potential partners/investors to the relevant work-stream leads across the programme To provide project management support to associated projects in the hub when required To advise the management and leadership teams of relevant developments To act as a relationship manager mentor to other members of the group To escalate risks where appropriate To ensure all KPIs are tracked in real time and to escalate issues where required Drive economic growth through collaboration and investment Represent external partner needs at working groups Build a pipeline of opportunities Communication To be responsible for all projects under the post holders responsibility and to ensure they have effective mechanisms to communicate to all stakeholders To ensure the senior management team are kept informed of relationship/project progress To provide information as aligned with the CHC communications strategy To take responsibility for the preparation of reports to the leadership team, as required To ensure stakeholders are provided with appropriate information as they require

4 To prepare non-technical reports and articles for a wider audience to ensure impact of research is maximised To sustain an effective network of stakeholders within the CHC programme including all external agencies and organisations contracted to the delivery of the programme To ensure close working relationships with existing regional networks General management To ensure a professional level of management and support is provided in support of project goals To be responsible for the building, and sustaining, of relationships across all stakeholders To contribute towards the sustainability of the programme by developing new lines of business To take responsibility for one s own continued professional development to ensure effective delivery of the role To undertake other duties as required by the leadership team Line management To manage and mentor staff as required, including the delivery of PDR To be responsible for developing your skills as a line manager To assist in the mentoring of new line managers within the wider group Sustainability To be committed to the University of Manchester sustainability agenda To be involved in the green impact team and its aims and aspirations To be committed to reducing waste, reusing materials and recycling wherever possible. Person specification Essential Educated to degree level (or equivalent) in an area relevant to health informatics Significant, relevant management experience in science, academia or IT setting Significant demonstrable project management and business development experience Understanding of the product development lifecycle from idea to production, including IP and commercialization, and the ability to do within a strict regulatory environment Significant and demonstrable experience of developing strong relationships with collaborators, investors and users A good understanding of confidentiality issues surrounding sensitive information Exceptional planning, influencing and analytical skills Proven ability to facilitate and maintain effective mutually beneficial relationships Proven experience of coordinating multiple organisations and ensuring effective communication, knowledge elicitation, sharing of objectives and resource Effective time management skills including the ability to adhere to internally and externally agreed timelines Willingness to travel throughout the UK and at times internationally Self-motivated and tenacious; able to work independently and within a team Excellent communication and negotiation skills

5 Desirable Postgraduate degree (or equivalent) Familiarity with health research Understanding of relevant standards for research and health data Understanding of business process and research needs of clinical and medical organisations including the NHS PRINCE2/APMG project management Knowledge of medical information systems and NHS Informatics Membership of a relevant professional organization (registrations/membership fees will not be covered by the University)