Drug and Alcohol Directory

Transcription

1 Drug and Alcohol Directory February 2011

2 Stream 1: For people who experience difficultly navigating stressful life circumstances or with symptoms of Depression and / or Anxiety: eg through bereavement, trauma, relationship difficulties, questioning identity; and with or without concurrent problematic substance use. A large group of people in the community with the most common problems present different challenges for service delivery. This group requires highly accessible interventions that focus particularly on anxiety, depression and/or problematic alcohol, nicotine and cannabis use. Primary care services (Community Health/General Practice etc) are assisted by both Primary Mental health and Early Intervention teams from the specialist Mental health sector and Drug and alcohol services to provide professional development as well as secondary and tertiary consultation. Stream 2: For people who experience severe substance use problems with or without mental health problems of lesser severity and complexity. The main service response will be provided by staff with high level drug & alcohol skills and training who are also dual diagnosis capable. People treated by this sector experience a significant incidence of relapse (both mental health problems and drug & alcohol use) and services incorporate some long term psychosocial interventions in order toassest opele overcome addictions. People in this group may have significant mental health problems associated with the drug and alcohol use. These can be managed effectively with consultation from, and in some instances transfer to, specialist meant health services. Short term shared care arrangements may be put in place to respond to crises. Poly substance use increases the complexity of presentations. Part of the function of clinicians in drug and alcohol services is to provide support through co-consultation, secondary consultation and training and education to the Tier 1 services. Stream 3: For people who experience severe mental health problems with or without problematic substance use. People with serous a complex problems, which include a severe mental illness with or without problematic substance use, require an integrated response that takes account of all aspects of their illness. Services should bring together the best in well research models of primary care, psychiatry, rehabilitation and addiction medicine. A blend of integrated / collaborative treatment will frequently be necessary to ensure the most effective possible response to people with multiple complex needs

3 Collaborative Partnerships: Practitioners and service who require shared care, secondary consultation, traing and support. Also includes maintenance and review of protocol partnership and processes. Secondary consultation pertains to the provision of clinical advice and support to health professionals at their request. In secondary consultation, the client is NOT seen. Secondary consultation routinely occurs on both intra and inter agency bases. Training refers to education activities: Conducted between services (one service prodinvding education to another service) Recruited together (events for all service staff) Delivered together (dual agency delivery to external parties) Centrally promoted and planned Support refers to Provision of debrief opportunities where required Opportunistic joint product development etc

4 Drug And Alcohol Directory Stream 1

5 Service Name: Al-Anon/ Alcohol Drug Alateen Information Service Aim of Service: Tel: (02) Fax (02) To help families of alcoholics Intake Phone/ or 1300 ALANON Organisation Individuals troubled by the drinking of someone close to them (Alateen directed at younger individuals) Call costs Other Catchment Areas: Australia wide service About Your Service:

6 Service Name: Alcohol Drug Information Service You can call ADIS any time of the day or week for support, Aim of Service: information, advice, crisis counseling and referral to services in NSW. Organisation Tel: (02) Fax (02) Intake Phone/ Free call: hours a day, 7 days a week Anyone experiencing Drug and Alcohol Problems Over the phone counselling. ADIS advisors understand the difficulties of finding appropriate drug and alcohol treatment and use their knowledge and experience to assist you. Catchment Area: Other Catchment Areas: Australia wide service About Your Service: Call either number to talk to ADIS staff member Trained counselling staff- Drug and Alcohol clinicians, Nurses, Social Workers and Psychologists

7 Service Name: Bridging the Gap Community Services Inc Male support and resource centre- object is to reduce destructive activity which impacts on the welfare of families and the community Aim of Service: generally by addressing domestic violence, drug and alcohol abuse, gambling and dislocation problems that occur in region Tel: Fax (02) Intake Phone/ Organisation 3/160 Pacific Highway, Male members of families Nil To reduce the incidents of domestic violence and assist and support males to address their personal issues and resolve those issues. Counselling is provided in areas of anger management, drug and alcohol abuse, financial management and special counselling and help following relationship breakdowns. The advantage with these programs is that the support will be available on a continuous basis and males will be encouraged to maintain contact with the service Other Catchment Areas: About Your Service:

8 Service Name: Cannabis Information and Helpline To provide a confidential information and support line for cannabis Aim of Service: users and friends and family who are concerned about cannabis use close to them Tel: (02) Fax (02) Intake Phone/ Organisation am 8pm Monday to Friday Anyone with cannabis use problems, or is worried about someone who uses cannabis. Free call nationally, standard rates may apply for mobiles We provide counselling, information and referrals that will assist you in your current situation. We will link you to the most appropriate support services and resources for your situation in your area. Other Catchment Areas: Australia wide service About Your Service: Call the helpline We are trained counsellors with additional specialist training in cannabis related information. We have many years experience in telephone counselling. We are both male and female of varying ages, with differing life experiences. We are caring and committed people who pride ourselves on providing a confidential counselling, information and referral service

9 Service Name: CHESS EMPLOYMENT & Support Services Aim of Service: Individualised support for people with disabilities Tel: (02) Fax (02) Intake Phone/ Organisation am-5pm Monday- Friday People with disabilities Employment and Rehabilitation Other Catchment Areas: Assessment interview About Your Service: Empathetic workers able to move people forward

10 Service Name: Cannabis Counselling Information Online- Professional and Helpline Drug and Alcohol Counselling To provide a confidential information and support line for cannabis Aim of Service: users and friends and family who are concerned about cannabis use close to them Tel: (02) Fax (02) Intake Phone/ Organisation am 8pm Monday to Friday Anyone with cannabis use problems, or is worried about someone who uses cannabis. Free call nationally, standard rates may apply for mobiles We provide counselling, information and referrals that will assist you in your current situation. We will link you to the most appropriate support services and resources for your situation in your area. Other Catchment Areas: Australia wide service About Your Service: Call the helpline We are trained counsellors with additional specialist training in cannabis related information. We have many years experience in telephone counselling. We are both male and female of varying ages, with differing life experiences. We are caring and committed people who pride ourselves on providing a confidential counselling, information and referral service

11 The Drug and Alcohol Specialist Advisory Service Service Name: (DASAS) DASAS is a 24 hour telephone service to support doctors and health professionals exclusively with any assistance they may Aim of Service: need with diagnosis and treatment of patients with alcohol and drug issues. Organisation Tel: (02) (Sydney) Fax (02) 24 hours a day 7 days a week Intake Phone/ (For NSW regional and rural callers) Doctors, nurses, and other health professionals DASAS is a free telephone service for health professionals, funded by NSW Health and managed by St Vincent s Hospital Alcohol and Drug Service in Sydney. DASAS advises on the clinical diagnosis and management of patients with alcohol and other drug-related problems, and is available 24 hours a day, 7 days a week. Advice can include the safe management of intoxication and withdrawal of patients for many types of drugs, both legal and illegal; advice on the management of other clinical issues that may arise from drug and alcohol use, such as during pregnancy; advice on the interactions between medications and illicit drugs; referral and treatment options around NSW; and advice on methadone and other opioid treatments. Other Catchment Areas: NSW wide service About Your Service: DASAS is staffed by drug and alcohol advisors, who refer issues to on-call senior medical staff specialists if necessary to advise on clinical management of patients

12 Service Name: Provide assessment, referral and counselling service for Aim of Service: individuals, couples and families and consultation for health professionals and relevant agencies Tel: (02) Intake Phone/ Fax (02) Organisation Community Health- /Clarence Network Monday Friday 8.30am- 5pm Anyone older than 16 years, families and partners. nil Assessment and counselling for those with alcohol and other drug related problems &/or their significant others Referral to withdrawal management & rehabilitation services or other services e.g. mental health, sexual assault Provide information about alcohol & other drug use & problems, family & peer support services Consultation for health professionals & relevant agencies Other Catchment Areas: About Your Service: Written information direct to; D & A Service, Community Health, PO BOX or Phone D & A services Information goes to intake worker. After allocation & mental health issues evident discussion with mental health team. One counsellor available in the area with experience in individual, couple & family counselling

13 Housing NSW- Lower North Coast (Senior Client Service Service Name: Officer- Specialist Tenancy & Property Management to maintain tenancy for housing NSW clients, assisting to link Aim of Service: clients in Jeopardy of Eviction with organisations to assist in Organisation Tel: (02) Fax (02) sustaining their tenancy Intake Phone/ 9am to 5pm phones, 1pm to 5pm counter Homeless individuals/low income earners/pensioners/people with a disability nil Other Catchment Areas: About Your Service:

14 Service Name: Kids Helpline Aim of Service: Organisation Provide access to counsellors for young people with a range of issues (Including Drug and Alcohol) Tel: Fax admin@boystown.com.au Intake Phone/ Urgent: Counseling: counsellor@kidshelp.com.au Kids Helpline Administration PO Box 2000, Milton QLD 4064 Admin: 8am - 5pm, Monday to Friday Counselling line: 24 hours a day 7 days a week 24 hours a day 7 days a week possible short delay 5 to 25 years of age Free Provide a counselling phoneline, and web counselling for young people experiencing any issues (Including D&A) Other Catchment Areas: Australia wide service About Your Service: Call the number or counsellor@kidshelp.com.au Professional Counsellors

15 Service Name: Macksville Community Health Centre: Social Work Service Aim of Service: Organisation To provide social work assessment and intervention services to individuals and their families and provide education and consultation to the system of care around them Tel: (02) Intake Phone/ Fax (02) N/A Monday-Thursday 8.30a.m-5.00pm Macksville Hospital Emergency Department, General Medical Flood and Maternity Ward, as well as clients in the community. 18 years or older Individuals or couples Limited ability to home visit Nil Provides supportive and/or therapeutic counselling and practical assistance and advocacy to people with both simple and complex psycho-social issues. Refers on to specialist practitioners as appropriate Other Catchment Areas: About Your Service: Written or telephone information direct to the Social Work Service Social Worker with additional qualifications in Family Therapy and Rural Meantal Health Practice

16 Service Name: Methadone Advice and Councillation Service (MACS) MACS was created to assist all pharmacotherapy patients in NSW and those wishing to join a program. Listening to Aim of Service: individual stories, recording their problems and treating patients with dignity and respect is the basis of MACS work. Organisation Tel: (02) Fax (02) Intake Phone/ am pm Monday to Friday People Who: who are opioid dependent and want to know more about State policies and what is available for them, or who are currently on a pharmacotherapy program (treatment using pharmaceutical drugs) or want to be on a program. who want to know more about the system of opiate treatment in NSW. Other Catchment Areas: Australia Wide Service About Your Service: Call the helpline

17 National Association for Loss and Grief Service Name: Branch Aim of Service: Support people experiencing Grief and Loss Organisation Tel: (02) Fax (02) by appointment Intake Phone/ All individuals can access the service who are experiencing grief and/or loss By Donation Other Catchment Areas: About Your Service: Referral downloaded off the web, Assessment panel Voluntary all trained support workers

18 Service Name: NSW Quitline Provide encouragement and support to help people to quit smoking. Aim of Service: Organisation Tel: (13 QUIT) Fax (02) Intake Phone/ (13 QUIT) Monday to Friday: 7am-10.30pm Saturday, Sunday and Public Holidays: 9.00am-5.00pm For the cost of a local call (except from mobiles) Quitline advisors are trained and experienced and know how tough quitting can be. Your call is confidential and you can talk to a Quitline advisor once or as many times as it is helpful. You can also arrange for a Quitline advisor to call you. This can be effective in helping you quit and stay quit. Other Catchment Areas: NSW wide service Call the helpline About Your Service: Professional Quitline advisors

19 Service Name: SMART Recovery Smart Recovery is a voluntary self-help group that assists people in recovering from alcohol, drug use and other addictive behaviours. Aim of Service: SMART Recovery teaches practical skills to help you deal with problems enabling you to abstain and achieve a healthy lifestyle balance. Organisation Tel: (02) Intake Phone/ Fax (02) smartrecovery@srau.org.au Suite 150, 3rd Floor Pitt Street Haymarket, NSW 2000 Wednesday 11:30 am - 1:00 pm The Neighbourhood Centre in the Community Village Earl St. (next to the Warehouse) - Leanne Maynard Anyone who wants help managing their addictive behaviours Personal Internet Fees ONLINE SERVICES: Message board: recovery discussion, specialised group forums, peer support groups, social forums Online library: literature on alcohol, member stories, tools and homework etc. Text chat room and online meetings: 24/7, member and volunteer help Voice chat meetings: chat rooms for members and volunteers run several times a week for 1 hour 30 mins Other Catchment Areas: Online is worldwide About Your Service:

20 Service Name: Stimulant Program- STP This is a line for people who have concerns about Aim of Service: psychostimulants (amphetamines, methamphetamines, cocaine, and ecstasy) use Tel: (02) Fax (02) Intake Phone/ Organisation 24 hours a day 7 days a week Anyone with psychostimulant concerns The STP Line can provide brief intervention to callers and may also provide referral to other, non-specialist alcohol and other drug services. Other Catchment Areas: Australia wide service About Your Service: Call either of the numbers

21 Service Name: UnitingCare Burnside Family Support Aim of Service: Organisation Early intervention and prevention support to families with children aged 0-12 yrs Tel: (02) Fax (02) Intake Phone/ Monday- Friday 9am-5pm Families with children aged 0-12 meeting criteria for early intervention and prevention with the focus on parenting and related support areas Nil Other Catchment Areas: A range of programs to meet the early intervention and prevention needs of families, including referral and information, supported playgroups, parenting and personal development groups for adults & children, pregnancy support group, family work (in home counselling and support) About Your Service: Agency/services to complete referral form or families can directly refer themselves. Contact made with family within 48 hour period. After referral to the service, initial visit undertaken with family to ensure criteria eligibility and programs/services that best meets the individual needs of the family All staff have tertiary qualifications in either Social Work, Social Science, or Early Childhood

22 Drug And Alcohol Directory Stream 2

23 Service Name: Clarence Clinic Opioid Program Aim of Service: Organisation Clarence Clinic provides treatment for opiate addiction. Tel: (02) Fax (02) Intake Phone/ NUM Clarence Clinic - Shellie.hayman@ncahs.health.nsw.gov.au Clients with opiate addiction. Free Specialist opioid treatment program Methadone, Buprenorphine, Suboxone. Clinic staff also provide case management and referral to other services Other Catchment Areas:, Maclean, Yamba and surrounding areas. About Your Service: Phone Clarence Clinic on (02) Specialsits in Addiction Medicine (Prescribers), Nurse Unit Manager Shellie Hayman, D&A workers (RN s).

24 Service Name: Health Campus Drug & Alcohol Service Aim of Service: Organisation Provide counselling and opioid treatment programs to the public. Youth outreach program, support to other services Tel: (02) Fax (02) Intake Phone/ Pacific Hwy, Locked Bag am to 5.30 pm Monday- Friday Youth Other 18 + People affected by the use of alcohol and other drugs Nil Intake Assessment Referral Counselling Opioid Program Drugs in Pregnancy Service Cannabis Clinic Early Intervention Program Withdrawal Management Information and Education Needle and Syringe Program Other Catchment Areas: North Coast Area Health Service /Clarence Network coverage ie. Maclean to Macksville, services offered from each area, referred from campus About Your Service: Phone or walk-in at Health Campus during office hours. Referrals not required. Health worker facilitated contact welcomed. VMO twice a month, Nurses, Psychologists, Social Worker, Health Education Officer, Administration Worker, Health Services Manager, Counsellors

25 Service Name: Clarence MUMS Program MUMS is a free and confidential service for pregnant women and new mothers who use alcohol, tobacco and other drugs. The Aim of Service: aim of the program is to improve outcomes for pregnant women and new mothers with substance use issues, and their babies. Tel: (02) 6640 Intake Phone/ georgina.brown@ncahs.health.nsw.gov.au Fax (02) Organisation 3 days per week. Out of hours enquiries can be made through the Base Hospital Maternity and Women s Care Unit on (02) Pregnant women and new mothers with substance use issues Free Provide case management and integrated care through a multidisciplinary team approach. The service offers regular case management and negotiates bulk-billing for ultrasounds and obstetric appointments where possible. Other Catchment Areas:: Covering the Clarence, Maclean, Yamba and surrounding areas. About Your Service: Phone, fax or ed referrals accepted. MUMS Case Coordinator (RN) Georgie Brown, MUMS Team consists of representatives from the Base Hospital Women s Care Unit, Child and Family Health Nurses, Welfare Workers and other health professionals as needed

26 Service Name: Health Campus Drug & Alcohol Service Aim of Service: Organisation Provide counselling and opioid treatment programs to the public. Youth outreach program, support to other services Tel: (02) Fax (02) Intake Phone/ Pacific Hwy, Locked Bag am to 5.30 pm Monday- Friday Youth Other 18 + People affected by the use of alcohol and other drugs Nil Intake Assessment Referral Counselling Opioid Program Drugs in Pregnancy Service Cannabis Clinic Early Intervention Program Withdrawal Management Information and Education Needle and Syringe Program Other Catchment Areas: North Coast Area Health Service /Clarence Network coverage ie. Maclean to Macksville, services offered from each area, referred from campus About Your Service: Phone or walk-in at Health Campus during office hours. Referrals not required. Health worker facilitated contact welcomed. VMO twice a month, Nurses, Psychologists, Social Worker, Health Education Officer, Administration Worker, Health Services Manager, Counsellors

27 Information as at 14 th December, Service Name: Clarence Clinic Opioid Program After referring to the definitions attached, this service is best described as (please mark with x): Stream 1 Stream 2 Stream 3 Should a service offer programs that sit against different streams, please complete multiple forms i.e. one for each stream Tel: (02) Intake Fax: (02) Agency Service Mandate: programs / Services: NUM Clarence Clinic - Shellie.hayman@ncahs.health.nsw.gov.au Clients with opiate addiction. Free Specialist opioid treatment program Methadone, Buprenorphine, Suboxone. Clinic staff also provide case management and referral to other services. x Please tell us anything else we need to know about your catchment area:, Maclean, Yamba and surrounding areas. Inclusions Clarence Clinic provides treatment for opiate addiction. (referral) Criteria: Phone Clarence Clinic on (02) Secondary Consultations Process: Specialsits in Addiction Medicine (Prescribers), Nurse Unit Manager Shellie Hayman, D&A workers (RN s).

28 Service Name: Family Drug Support (FDS) Stream 1 Stream 2 Stream 3 Service 1: 24hr Support hotline Service 2: Regular local support groups - Port Macquarie - - Over 19 regular support groups in Australia (most states and territory), please visit website on Service 3: Stepping Stones to Success FDS flagship program Provide reality based support services and programs Aim of Service: specifically focused for family members and carers of AOD Organisation HQ Tel: (02) (Sydney) Fax (02) admin@fds.ngo.org.au dependents Intake Phone/ Port Macquarie (02) theo@fds.ngo.org.au 9 Railway Parade Katoomba NSW 2780 or PO Box 7363 Leura NSW 2780 HQ Mon-Fri Port Macquarie phone during office hrs (see above) mobile (see above) Family members of AOD dependents Friends and carers of AOD dependents (1) 24hr Support line free (2) Regular local support groups free (3) Stepping Stones to Success - $70 incl membership ($30) and comprehensive workbooks ($40) (1) Port Macquarie Support Group Monday every fortnight Education Room rear of Community Health Centre Morton St, Port Macquarie. Contact Pam (2) Support Group 1 st and 3 rd Monday of each month. The mud huts, Duke St Contact Theo on (3) Stepping Stones to Success once per year, Port Macquarie twice per year Other Catchment Areas: Port Macquarie Call to , HQ (02) Port Macquarie Pam (02) Theo For comprehensive list of FDS range of services, please

29 Service Name: Community Health; Drugs and Alcohol Aim of Service: Provide services for individuals with drug and alcohol problems Organisation Tel: Fax (02) am to 5pm Intake Phone/ Drug and Alcohol users of any age Free (Medicare) Counselling, referral to rehab and detox Other Catchment Areas: Clarence Call the number. Information is taken and provided to the counsellor. Appointment is made About Your Service: 1 Professional counsellor

30 Service Name: Youth Service Aim of Service: Provide counselling for young people Organisation Tel: (02) Fax (02) Intake Phone/ Earl Street, Drug & Alcohol Counsellors Thursday to 25 yrs old Free Counselling Other Catchment Areas: Tel: About Your Service: Outreach counsellors from Drug & Alcohol Service, North Coast Area Health

31 NSW Health - Justice Health Community Integration Team Service Name: Adolescent mental health and drug and alcohol program Facilitate and coordinate the community based treatment and support for young people aged years of age identified as having mental Aim of Service: health and/or drug and alcohol issues whilst in juvenile custody. Aim: reduce recidivism due to addressing the young person s undiagnosed and treated mental health and/or substance use issues. Tel: (02) Intake Phone/ Fax (02) Derek.moore@justicehealth.nsw.gov.au Organisation Juvenile justice office - Kempsey Mon-fri hrs Young people years of age (potentially up to 21years) nil Other Catchment Areas: the area from Forster to. About Your Service: Young people are referred to the CIT program whilst in custody or within 7 days after release from custody. Referral to the program occurs from Justice Health, Juvenile Justice or Probation and Parole services. Allied health, nursing

32 Ted Noffs Foudation Program for Adolescent Life Management- Service Name: PALM_ the Program for Adolescent Life Management- residential program of up to three months for young people with serious alcohol and substance use problems in five locations in Australia. Aim of Service: Organisation The Ted Noffs Foundation s programs are not band-aid solutions. They are comprehensive life management programs, designed to equip youth in need with the skills to better manage their own lives. In essence- to help them help themselves. The Ted Noffs Foundation is a secular organisation, and is not affiliated with any religious group or organisation. Tel: (02) Intake Phone/ Fax (02) hulinr@noffs.org.au noffs@noffs.org.au Office Hours Monday- Friday 9am to 4:30 pm year old adolescents with significant Drug and Alcohol Problems Discussed upon Referral Extensive group work Individual counselling Family therapy Vocational/educational help Living skills Other Catchment Areas: PALM covers a geographical area from Taree up to Tweed Heads. We also take referrals from Queensland About Your Service: Phone screen via intake officer Pre- assessment with adolescent family counsellor, and any other relevant agencies Admin/ intake officer, Alcohol and other Drug Workers, Vocational Educational Co-ordinator, Senior Alcohol and other Drug Workers

33 Drug And Alcohol Directory Stream 3

34 Service Name: New Horizons Enterprises After referring to the definitions attached, this service is best described as (please mark with x): Stream 1 Stream 2 Stream 3 Should a service offer programs that sit against different streams, please complete multiple forms i.e. one for each stream Tel: (02) Intake rcollett@newhorizons.net.au Agency Service Mandate: programs / Services: Fax: (02) rcollett@newhorizons.net.au To provide a Psycho-social outreach support service which enables independence and recovery development and is condusive to assisting people with mental health issues in leading an improved quality of life. Mon-Sat 8.00am-4.30 pm Community Mental Health Clients who are support to maintain their tenancy, over 16 yrs. Nil Housing Accommodation and Support Initiative (HASI) Living Skills development. Socialisation development. Assistance with Vocational and employment goals. Advocacy. Support with physical health and self care management. Assistance to maintain and/or develop family and social relationships. Please tell us anything else we need to know about your catchment area: Inclusions (referral) Criteria: Secondary Consultations Process: Must be a client of Community Mental Health, Not in an acute phase of illness, 16 years and over, tenancy at risk, current D & A use has to be manageable to enable effective intervention, must be willing to participate in program. 1. Written referral from Community Mental Health 2. Assessment 3. Placement Committee 4.Program entry Phone information provided for program enquiries. Community Support Workers. Outreach service model.