A Brief History of Telematics services, technologies and standards. Chung-Min Chen ( 陳仲民 )

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1 A Brief History of Telematics services, technologies and standards Chung-Min Chen ( 陳仲民 )

2 Telematics Application Dimensions Service Providers Network operators Automakers 3 rd rd -party -party Communications V2I V2I (cellular, (cellular, WiMAX, WiMAX, DSRC) DSRC) V2V V2V (DSRC) (DSRC) Applications ETC ETC Traffic Traffic info info Navigation Navigation Safety Safety Fleet Fleet mgt mgt Navigation Navigation Location Location & Tracking Tracking Entertainment Entertainment Remote Remote Diagnostics Diagnostics Markets OE OE (Original Equipment) AM AM (After-Market) Government Devices Embedded (OBU) (OBU) Nomadic (PND, (PND, cell cell phone, phone, PDA, PDA, ) ) 2

3 Leading Telematics Services Driver Assistance Onstar, ATX, Cross Country, Ford Sync Diagnostics & Prognostics OEMs, dealership Fleet Management Delivery companies (trucking, package, ) Utility companies (carrier, cable, lawn mowing, ) Safety and Congestion US VII ecall 3

4 Onstar - monitored $16.05/month Call center receives 40, ,000 calls per day Services Hands-Free Calling Automatic Crash Notification (airbag deployment, roll-over) Emergency Assistance ( red button) Roadside Assistance ( blue button) Vehicle Diagnostics Remote Door Unlock Turn-by-Turn Navigation 4

5 SYNC - unmonitored Introduced in fall ,000 unit sales in first three months Estimated to reach 1M sales in early 2009 Available in nearly all Ford, Lincoln and Mercury vehicles by late 2008 Relies on user Bluetooth-enabled mobile phone Services available Connects to portable MP3 players Hands free calling 911 Assist Vehicle health report 5

6 Current Services Service Automatic Emergency Notification/Call Manual Emergency Notification/Call Roadside Assistance Call Remote Door Lock/Unlock Remote Control Intruder Detection Remote Vehicle Diagnostic Check Result Notification By or SMS Web Portal for Customers Provider OnStar, SYNC OnStar OnStar OnStar OnStar Volvo OnStar OnStar OnStar 6

7 Future Services Geo-Fencing Prognostics Driving Coach Service Teen Drive Tracking Recall or Service Notification Maintenance Scheduling Assistance Mileage/Speed/Trip Monitoring Remote Software Update Drunk Drive Protection 7

8 D&P System Diagnostics & Prognostics System Data Mining OBU collects data from CAN Bus and sensors Cellular and Satellite links Data Base Monitors Web Site Engineers set alerts and get customized reports 8

9 Diagnostics and Prognostics Fleets monitoring Real-time monitoring of vehicles in the field Development engineers can calibrate on-board parameters Improved customer service with pro-active maintenance Hydrogen vehicles Monitor fuel pressure and engine parameters Long-term trends such as cranks per start Diesel exhaust after-treatment Reduce diesel exhaust levels by 50% by 2010 Monitor exhaust after-treatment system and engine parameters Many operating environments: desert, cold, humid, etc. 9

10 EU E-Call Requirements Emergency Call (E-Call) Notifies ambulance, fire dept., or police Supports voice and data calls Mechanisms that ensures 100% voice to data call match. Transmits time, location, vehicle descriptor information, and breakdown status Optionally transmits additional information Number of passengers, cargo, ASCII text,... 10

11 Current Customer Survey How important are the following features to you when you are considering a package of features for your vehicle purchase? Do not want feature Neutral Nice to have I want this feature Will only consider this feature Built-in hands free wireless calling 12% 9% 28% 34% 17% Satellite navigation system 5% 8% 32% 40% 15% Roadside assistance 3% 5% 36% 44% 12% Accident and emergency assistance or SOS button 2% 5% 39% 43% 11% Vehicle tracking / stolen vehicle tracking 3% 8% 38% 40% 11% Airbag deployment notification 4% 10% 46% 30% 9% Base: n=1,050 Source: Frost & Sullivan Telematics Survey 1/

12 Previous Survey Consumer Likelihood to Get Telematics in Next New Vehicle Source: GartnerG2, Telematics Industry Outlook: Think Outside the Vehicle, September

13 Telematics Solution Architecture Car Wireless Network Call Center / Roadside Assistance VRM Diagnostics, maintenance, etc. Telematics Platform OEM Applications Dealership, Quality monitoring, R&D, etc. Customer Voice, SMS, , IM, etc. Notification Service Customer Portal Data Store Vehicle data, customer data, etc. Navigation / Traffic Information Services Multimedia Content Direction, traffic, map, etc. POI, weather, finance, etc. Music download, Internet radio, podcast, video, etc. Dealer Dealer Portal Management Systems Customer / vehicle provisioning, billing, etc. 13

14 Technologies and Standards OBE dual dual mode mode service service platform platform security security vehicle vehicle interface interface PD PD convergence convergence OSGi, OSGi, AUTOSAR AUTOSAR AMI-C, AMI-C, TIA TIA Network application application protocol protocol message message format format security security IEEE IEEE WAVE, WAVE, SAE SAE J2735, J2735, GTP GTP RSE security security broadcast broadcast message message routing routing DSRC DSRC backhaul backhaul IEEE IEEE WAVE WAVE Platform & Applications service service platform platform domain domain applications applications application application protocol protocol SAE SAE J2735, J2735, NGTP, NGTP, TIA, TIA, ecall, ecall, Comcare Comcare GPS, Galileo 14

15 Communications Air In-band data communications Airbiquity (Onstar solution provider) DSRC IEEE WAVE In-vehicle Optical network (Flexray, GbE) 15

16 Seamless Mobility Seamless network mobility DSRC, 2G/3G, WiFi PHY: cognitive radio, SDR MAC: fast handover, auth (MIH) Network: IP mobility Seamless device mobility PND Cell phone OBU 16

17 Standards ISO TC204 (general) ITS technical committee TIA TR-48 (telecom) Telematics engineering committee SAE (automotive) ITS application message formats OSGi (software) OBU software platform Others IEEE WAVE, GST, CVIS, NGTP, ecall, Comcare, Car2Car Comm. Consortium, OmniAir 17

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