Compliance and Security Information Management for PCI DSS Requirement 10 and Beyond

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1 RSA Solution Brief Compliance and Security Information Management for PCI DSS Requirement 10 and Beyond Through Requirement 10, PCI DSS specifically requires that merchants, banks and payment processors track and monitor all access to network resources and cardholder data. The Payment Card Industry (PCI) Data Security Standard (DSS) imposes a broad range of reporting requirements, which become of paramount importance during the annual PCI DSS audit. As businesses step back and recognize the reporting and monitoring implications of the PCI DSS, the following question arises: While compliance is critical, how can my organization become more proactive than reactive, and how can we ensure that time and resource investments will extend beyond our PCI DSS initiative? Moving Beyond Compliance with RSA envision Technology Violations of policy and security happen without warning. Regardless of whether these are innocent mistakes or illegal attempts at accessing private information, you need immediate visibility into such behaviors in order to respond. Such visibility and responsiveness is critical to achieving PCI DSS compliance, and from a broader perspective, it is necessary to ensure all of your organization s private business, customer and partner information is secure. RSA envision transforms raw, seemingly unrelated security and network events into meaningful business intelligence. By first establishing baseline levels of activity for the entire network environment, RSA envision is able to help determine abnormal behaviors and issue alerts when such activities occur. By capturing all the data from security, network and enterprise applications to mainframe, desktop and storage devices RSA envision ensures that you have complete, unfiltered visibility. Customer Benefits: Compliance and Security Information Management Solution With RSA envision technology, you will have the opportunity to: Track and monitor access to cardholder data and systems as required by PCI Rest assured knowing that if a policy or security violation does occur, you will know and be able to respond. Refocus on growing your business rather than responding to audits because your organization has a tool to help quickly prove you ve met key PCI DSS requirements. Move beyond compliance by leveraging PCI DSS-based investments to improve your company s overall security posture. Beyond PCI compliance, RSA envision does away with the business data silos that are created in many organizations. It collects, analyzes and manages all the data, and provides a platform that helps inform virtually anyone in your organization. Not only will compliance auditors have a complete set of data to meet compliance issues, but risk management and security operations can see security alerts in real time. And everyone from desktop operations, to the help desk, to applications management and network management personnel can access the reports they need at any time. RSA envision leverages the LogSmart Internet Protocol Database (IPDB) for collecting and analyzing your company s compliance and security information. Unlike most data schemas used in relational database

2 RSA PCI Solution Components RSA Access Manager RSA s Authorization Solution enables merchants, banks and payment processors to ensure that only users with the business need-to-know can access cardholder data within Web-based PCI systems. RSA Data Security Solutions. RSA s Data Security Solutions enable businesses impacted by the PCI Standard to protect cardholder data across all encryption endpoints and centrally manage encryption keys on an enterprise-wide basis RSA Data Loss Prevemtion Suite RSA Key Manager RSA envision RSA s solution for compliance and security information management enables organizations impacted by the PCI DSS to ease the audit process by establishing a centralized point for tracking and monitoring access to cardholder data throughout a PCI environment. RSA SecurID RSA s solutions for securing access to enterprise data help customers ensure that users accessing cardholder data systems and the broader IT network are who they claim to be. RSA Professional Services RSA Professional Services offers a range of capabilities, such as helping customers prepare for a PCI DSS audit, supporting the broad-based discovery of cardholder data across the enterprise, and implementing technologies for remediation. EMC Storage Systems Out-of-the-box integration of EMC Symmetrix, CLARiiON, Celerra and Centera with RSA envision technology enables customers to cost-effectively store critical PCI audit log data. 2 management system (RDBMS)-based solutions. The LogSmart IPDB maintains a digital chain of custody for all data assuring that data written to the database can never be altered. In addition, while other solutions reduce or pre-filter the data coming from source devices because the RDBMS simply cannot keep up, RSA envision captures the complete data set within the LogSmart IPDB. Your organization will benefit from real-time analysis and parallel authentication and compression of source data, which means alerts are highly accurate and timely. The benefits of agent-free collection are clear no filtering of data at the source, no ongoing management of agents spread throughout the network, no risk or impact on your network infrastructure and reduced total cost of ownership due to ease of configuration and deployment. RSA Solution Brief In the end, RSA envision technology positions your business to quickly respond to policy and security breaches, which helps improve the organization s IT security posture and eases the compliance process. RSA envision helps position customers to focus financial and human resources on business-growth initiatives, rather than on reacting to an ongoing cycle of PCI DSS audits. For more information on RSA s Solutions to help customers address PCI DSS compliance, visit PCI DSS Requirement 10 and RSA envision PCI DSS requirement 10 states that companies must track and monitor all access to network resources and cardholder data. RSA envision enables customers to ease the audit process by establishing a centralized point for tracking and monitoring access to cardholder data throughout a PCI environment. Specific capabilities RSA envision delivers that address the PCI DSS standard include:

3 PCI DSS Requirement 10 and RSA envision Requirement 10.1 Establish a process for linking all access to system components (especially access done with administrative privileges such as root) to each individual user. Requirement 10.2 Implement automated audit trails for all system components to reconstruct the following events RSA envision enables customers to track administrative user activity and provides oversight to help verify a user is acting in accordance with established policy. Additionally, the system may send an alert to a user s supervisor if behaviors violate policy. RSA envision offers out-of-the-box reporting that displays all successful administrative privilege escalations on monitored UNIX and Linux systems. Report: PCI Administrative Privilege Escalation UNIX/Linux RSA envision appliance helps companies to implement automated audit trails that detail user access to cardholder data, actions taken by users with root/administrative privileges, access to audit trails, invalid logical access attempts, use of identification/authentication mechanisms, audit log initialization and creation/deletion of system-level objects. Requirement All individual user accesses to cardholder data RSA envision delivers built-in reporting capabilities that display all successful file access attempts to file objects in the Cardholder Data device group; this device group is a subset of the PCI device group, and should contain only the servers used in the storing of cardholder data. Report: PCI: Individual User Accesses to Cardholder Data Windows Requirement All actions taken by any individual with root or administrative privileges RSA envision enables customers to report on all actions taken by users logged in as root. In addition, organizations may customize this report to include any additional usernames that have been granted full user monitoring administrative privileges in your environment. Report: PCI All Actions by Individuals with Root or Administrative Privileges UNIX/Linux RSA envision reporting enables customers to monitor all actions taken by users logged in as Administrator. Customers may further bolster security by including any additional usernames that have been granted full administrative privileges in your environment. Report: PCI All Actions by Individuals with Root or Administrative Privileges Windows Requirement Access to all audit trails RSA envision offers built-in reports that enable customers to easily monitor all successful logins to RSA envision. Report: PCI Access to All Audit Trails Requirement Invalid logical access attempts Requirement Use of identification and authentication mechanisms RSA envision enables customers to easily report all access attempts that have been denied due to access control list restrictions. Report: PCI Invalid Logical Access Attempts ACL Denied Summary RSA envision may enable organizations to easily view a report detailing all users accessing the PCI device group that authenticate using RSA Authentication Manager servers. Report: PCI Use of Identification and Authentication Systems RSA Requirement Initialization of the audit logs Requirement Creation and deletion of system-level objects RSA envision delivers out-of-the-box reports which provide a view into the initialization of audit logs in Windows, UNIX, Linux, AIX and HPUX operating systems. Report: PCI Initialization of Audit Logs RSA envision reporting capabilities enable customers to view the deletion of all system-level objects in monitored Windows systems, run against the PCI device group. Report: PCI Deletion of System-level Objects Windows RSA Solution Brief 3

4 PCI DSS Requirement 10 and RSA envision continued Requirement 10.3 Record at least the following audit trail entries for all system components for each event RSA envision will record the events as reported by associated devices. In addition, RSA envision saves event metadata, which may be analyzed and revised to determine type of event. Requirement User identification RSA envision enables organizations to record user identification information for each event associated with the PCI device group. Requirement Type of event RSA envision enables organizations to identify event-type information for each event associated with the PCI device group. If the device does not report event type, RSA envision still supports reporting by saving metadata that may be analyzed and revised to determine type of event. Requirement Date and time RSA envision enables organizations to record date and time information for each event associated with the PCI device group. Requirement Success or failure indication RSA envision enables organizations to record success/failure indication information for each event associated with the PCI device group. Requirement Origination of event RSA envision enables organizations to record event origination information for each event associated with the PCI device group. Requirement Identity or name of affected data, system component, or resource RSA envision enables organizations to record the name or other identity of affected systems, data, components or other PCI resource. Requirement 10.5 Secure audit trails so they cannot be altered RSA envision delivers mirrored, unfiltered data to its Internet Protocol Database, which provides the ability to retain data in its original format. Further, write once, read many capabilities help ensure that the mirrored copy remains intact, even if the original data is compromised. RSA envision-captured event logs are stored on a hardened operating system in a compressed form and protected via lightweight encryption. Requirement Limit viewing of audit trails to those with a job-related need RSA envision enables organizations to assign privileges so only authorized users may access and view the audit trail. Requirement Protect audit trail files from unauthorized modifications RSA envision logs cannot be altered through the graphical user interface (GUI); changes may only occur via administrative access to the RSA envision appliance itself. In addition, RSA envision data access and archival APIs are read only, so logs may not be altered in the system. Requirement Promptly back-up audit trail files to a centralized log server or media that is difficult to alter RSA envision enables back-ups of the audit trail to be scheduled as often as needed to a centralized log server or other media e.g., every 10 minutes or every hour, depending on the needs of the customer. RSA envision offers an LS Maintenance API that allows users to schedule back-ups on a device or device group (e.g., PCI device group). Customer would have the ability, for example, to schedule PCI back-ups every 10 minutes, while devices outside the scope of PCI might be backed-up daily. 4 RSA Solution Brief

5 PCI DSS Requirement 10 and RSA envision continued Requirement Use file integrity monitoring and change detection software on logs to ensure that existing log data cannot be changed without generating alerts (although new data being added should not cause an alert) RSA envision technology is capable of creating alerts which ensure supervisors and others are aware if any changes to the logs take place. In addition, the appliance-based RSA envision technology is based on a hardened operating system which delivers higher degrees of security. Requirement 10.6 Review logs for all system components at least daily. Log reviews must include those servers that perform security functions like intrusion detection system (IDS) and authentication, authorization, and accounting protocol (AAA) servers (for example, RADIUS). The RSA envision platform s comprehensive correlation, analysis and alerting capabilities make it easy to consolidate and review daily logs from cardholder systems, including logs from all critical intrusion detection, authentication, authorization, and accounting protocol servers. Requirement 10.7 Retain audit trail history for at least one year, with a minimum of three months online availability RSA envision NAS3500 offers pre-configured, pre-tested and pre-racked EMC Celerra under the covers, enabling customers to support between 3.5 TB and 7 TB of storage particularly relevant to the retention on log data online. In addition, because RSA envision is engineered to have out-of-the-box integration with networked storage platforms such as EMC Symmetric, CLARiiON, EMC Centera and EMC Celerra, customers have the ability to store their critical information to meet compliance requirements. EMC Celerra Network Attached Storage systems provide industry-leading price/performance with no-compromise availability. No-compromise availability means applications continue running at the same performance and service levels even in the event of a failure. Celerra accomplishes this via an active-passive N+1 clustering architecture and by eliminating any single point of failure from the network to the disk drive. EMC Celerra Network Attached Storage systems implements a capability called File Level Retention that provides disk-based WORM protection for files. This Celerra capability protects files and directories from deletion, alteration, renaming or overwriting during a designated retention period. Celerra File Level Retention can provide organizations with the ability to protect the integrity of online audit logs for a specific retention period (e.g., 3 months). RSA Solution Brief 5

6 PCI DSS Reporting & Auditing and RSA envision Beyond its core ability to help customers address PCI DSS Requirement 10, RSA envision technology provides a robust platform for collecting, correlating and auditing access to a wide range of PCI systems from firewalls to wireless networks to authentication mechanisms and more. The technology helps customers to address key PCI DSS requirements by: Delivering a robust set of firewall activity reports for quickly validating compliance with Requirement 1 ( Install and maintain a firewall configuration to protect cardholder data ). Enabling customers to address key portions of Requirement 2 ( Do not use vendor supplied defaults for system password and other security parameters ) by easily reporting on configuration changes made to wireless environments. Helping ease the process of reporting on updates to enterprise anti-virus systems in support of Requirement 5 ( Use and regularly update antivirus software ). Supporting efforts to prove compliance with Requirement 6 ( Develop and maintain secure systems and applications ) by reporting on patch and service applications. PCI DSS Reporting & Auditing and RSA envision Requirement 1.1 Establish firewall configuration standards that include the following: Requirement A formal process for approving and testing all external network connections and changes to the firewall configuration RSA envision supports compliance by delivering out-of-the-box reports that display all configuration changes made to firewalls within the PCI device group. Report: PCI Firewall Configuration Changes Requirement Documentation and business justification for use of all services, protocols and ports allowed. RSA envision delivers built in reporting to summarize all firewall traffic by port into the PCI device group. Report: PCI Traffic by Port PCI Device Group RSA envision provides ready-to-run report templates that detail all firewall traffic by port to the IP address specified as a run-time parameter where the port used is not directly justified by PCI. Report: PCI Traffic to Nonstandard Ports Detail RSA envision reporting summarizes all firewall traffic by port by destination computer, where the port used is not directly justified by PCI. Report: PCI Traffic to Non-standard Ports Summary Requirement Verify that firewall and router configuration standards require review of firewall and router rule sets at least every 6 months. RSA envision reporting eases compliance by delivering out-of-the-box reports that display all configuration changes made to firewalls within the PCI device group. Report: PCI Firewall Configuration Changes 6 RSA Solution Brief

7 PCI DSS Reporting & Auditing and RSA envision continued Requirement 1.2 This firewall configuration should include the following: Requirement Restrict inbound and outbound traffic to that which is necessary for the cardholder data environment and verify that the restrictions are documented RSA envision reporting capabilities enable customers to automatically list all inbound Internet traffic on non-standard ports within the PCI device group in detail and summary form. Report: PCI Inbound Internet Traffic on Non-standard Ports Detail Requirement Securing and synchronizing router configuration files. For example, running configuration files (for normal functioning of the routers), and start-up configuration files (when machines are re-booted) should have the same secure configuration RSA envision offers a built-in report that summarizes all outbound traffic by destination. Report: PCI Outbound Traffic Summary RSA envision reports detail all outbound traffic for a specific internal IP address. Report: PCI Outbound Traffic Detail by Source Address Requirement For wireless environments, connected to the cardholder data environment or transmitting cardholder data, change wireless vendor defaults, including but not limited to, default wireless encryption keys, passwords, and SNMP community strings. Ensure wireless device security settings are enabled for strong encryption technology for authentication and transmission. RSA envision offers built-in reporting which details all configuration changes made to wireless routers, enabling customers to easily demonstrate to an auditor that vendor defaults including WEP keys, default SSID, password, SNMP community strings and disabling of SSID broadcasts were changed before the wireless router was introduced to the payment-card environment. Report: PCI Wireless Environment Configuration Changes Requirement 3.6 Fully document and implement all key management processes and procedures for keys used for encryption of cardholder data. RSA envision delivers pre-built reports which enable customers to detail all the generation and period changing of encryption keys used in the secure storage and transfer of payment-card data as well as summarizing access control details, such as successful and failed logins, policy enforcement and regular reporting. Requirement 4.1 Use strong cryptography and security protocols such as secure sockets layer (SSL) / transport layer security (TLS) or Internet protocol security (IPSEC) to safeguard sensitive cardholder data during transmission over open, public networks. Examples of open, public networks that are in scope of the PCI DSS are the Internet, wireless technologies, global system for mobile communications (GSM), and general packet radio service (GPRS). RSA envision reporting capabilities enables customers to access all cryptographic operations where the use of the cryptography failed or was disabled by the user. Report: PCI Encrypted Transmission Failures RSA Solution Brief 7

8 PCI DSS Reporting & Auditing and RSA envision continued Requirement 5.2 Ensure that all anti-virus mechanisms are current, actively running, and capable of generating audit logs RSA envision offers reporting templates that make it simple for administrators and auditors to review update procedures for anti-virus systems. Report: PCI Anti-virus Update Procedures Requirement 6.1 Ensure that all system components and software have the latest vendor-supplied security patches installed. Install relevant security patches within one month of release RSA envision delivers built-in reports that provide a view into all patch and service pack applications to Microsoft Windows-based systems. Report: PCI Vendor-supplied Patch Application RSA is your trusted partner RSA, The Security Division of EMC, is the expert in information-centric security, enabling the protection of information throughout its lifecycle. RSA enables customers to cost-effectively secure critical information assets and online identities wherever they live and at every step of the way, and manage security information and events to ease the burden of compliance. RSA offers industry-leading solutions in identity assurance & access control, encryption & key management, compliance & security information management and fraud protection. These solutions bring trust to millions of user identities, the transactions that they perform, and the data that is generated. For more information, please visit and RSA Security Inc. All Rights Reserved. RSA, envision, SecurID and the RSA logo are either registered trademarks or trademarks of RSA Security Inc. in the United States and/or other countries. EMC, Symmetrix, CLARiiON, Celerra and Centera are trademarks of EMC Corporation. All other products and services mentioned are trademarks of their respective companies. PCISIEM SB 0209

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